Job title: ServiceNow Developer
Job type: Permanent
Emp type: Full-time
Industry: Science and Research
Salary type: Annual
Salary: Negotiable
Job published: 2019-01-23
Job ID: 32765
Contact name: Robert Navarro
Contact email: rnavarro@asiaselect.com.ph

Job Description

Job Description

  • Ensures continuous collaboration with IT Management and other Technology areas.
  • Attends and participates in meetings concerning ServiceNow platform and daily shift turnovers
  • Communicates operational process issues to respective IT staff, management, business units and Relationship Managers
  • Participates in assessing level of effort for ServiceNow requests and enhancements
  • Monitors the ServiceNow Platform to provide weekly/monthly updates and address issues
  • Verifies complex business requirements and estimates work effort required through to implementation
  • Interfacing with the business to help translate business requirements into tangible solutions using ServiceNow

Job Qualifications

  • Bachelor's Degree or equivalent- Engineering, Computer Science
  • ITIL Foundations Certification is a plus
  • ServiceNow Application Developer Certification is a plus
  • ServiceNow Implementation Specialist Certification
  • Experience developing on the ServiceNow platform, including the creation and/or customization of core applications such as Incident, Problem, Change, Service Catalog, etc.
  • Experience creating and configuring Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs.
  • Experience patching and upgrading ServiceNow to recent releases
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features
  • Strong knowledge of the ServiceNow data model and relationships
  • Knowledge of Active Directory/LDAP
  • Must have experience developing process documentation
  • Experience designing, developing, implementing business applications in ITIL, CMDB, Service Catalog, SDLC, Change Management, and Incident Management
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