Job title: Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Media and Entertainment
Expertise: Business Development
Salary type: Monthly
Location: Makati City
Job published: 2021-09-07
Job ID: 33790

Job Description

KEY RESPONSIBILITIES
You will:

  • Work with business development managers in generating leads, developing and growing sales pipeline, and provide support in prospecting, educating and closing.
  • Research and develop new leads and prospects, and support new, renewal and outdated quotes with direction from Sales Managers.
  • Generate sales among client accounts, including up-selling and cross-selling, and provide first line support for customer inquiries.
  • Manage accounts and develop trusted advisor relationships especially with key accounts, and coordinate with the Business Development Manager.
  • Manage new and prospective clients in the company CRM ensuring all communication is logged and accurate.
  • Provide regular reporting on client service utilization, as well as analysis of usage trends and service opportunities, help increase usage, and detect and prevent potential cancellations.
  • Help define, implement and manage client communication plans to support product usage and growth in accordance with overall account strategy.
  • Collaborate with interdisciplinary team members to discuss overall and/or specific client needs and keeping clients engaged in our products and services.
  • Ensure that proper communication line is met with the team in Canada.

 

QUALIFICATIONS & REQUIREMENTS:

  • A college graduate with a bachelor’s degree in Business Administration, Marketing, Sales, Communication or any other related field​, who has at least 2 years working experience in account management
  • High level of personal initiative
  • Good planning and organizational skills
  • Strong communication skills, both verbal and written
  • Excellent interpersonal and problem-solving skills
  • Good analytical and multi-task skills
  • Proficiency in CRM software 

 

Work Schedule: Mondays to Fridays – Mid shift (2pm – 10pm) or Nightshift (10pm – 6am)

Work Setup: Onsite/In-office

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