Job title: Change Management Analyst
Job type: Permanent
Emp type: Full-time
Industry: Engineering
Expertise: Information Technology and Services
Salary type: Monthly
Location: Ortigas
Job published: 2021-07-22
Job ID: 33559

Job Description

KEY RESPONSIBILITIES
You will:

  • Lead the change management activities within a structured process framework.
  • Implement a strategic approach to managing change and support operations that fall within the domain of change management.
  • Support training and communication as part of change management. Activities may include designing or delivering specialized training resources to the appropriate user base.
  • Evaluate the risk of change and providing actionable guidelines on reducing the impact.
  • Evaluate resistance in adopting the change at the user, process, and technology level.
  • Manage the change portfolio.
  • Authorize minor change requests and coordinate with the Change Advisory Board for changes presenting higher risk.
  • Conduct post-implementation reviews to assess the decisions and performance related to change requests.
  • Work with other groups to consolidate and deploy procedures around application outages and changes.
  • Verify documentation of the change management process and use of change management tools.  

QUALIFICATIONS & REQUIREMENTS:

  • Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or related field.
  • At least 3 years of IT experience, with exposure to many areas of technology
  • A broad understanding of and exposure to IT technologies, applications, best practices, and processes is required.
  • Ability to research technologies and issues to find problem root causes.

 

Work Schedule: Nightshift
Work Setup: Blended Work from home