Job title: Billing Specialist
Job type: Permanent
Emp type: Full-time
Industry: Consulting and Professional Services
Expertise: Accounting
Location: Makati City
Job published: 2022-10-26
Job ID: 35609

Job Description


You will:

  • Generate and prepare draft client bills through a Finance system
  • Edit draft bills as instructed by partners, associates, and other employees. Editing includes
    (but is not limited to) narrative changes, write downs/ups, and transferring/combining/splitting
  • Provide accurate and timely completion of assignments and inquiry responses
  • Prepare, submit, and monitor e-bills through eBilling Hub
  • Gather, organize and summarize back-ups for disbursements requested by clients, partners,
    associates, secretaries and administration employees.
  • Identify and resolve issues on personal disbursements by conducting research in 3E records. Be
    able to facilitate extraction of supporting documents and conduct billing activities in order to
    correct invoices.
  • Finalize and reverse client and personal disbursement bills
  • Generate standard billing reports in 3E, including WIP, AR, and Timekeeper Utilization. The billing
    coordinator must fully understand the basic fields used in the reports and should be able to help in
    the analysis as well.
  • Update (or coordinate the update of) client and matter records as requested by the appropriate
  • Respond to the requests received through the Billing Mailbox and other
    corresponding mailboxes, and 3E Bullpen. Identify and resolve issues or queries, and/or endorse
    to the appropriate team/s.
  • Coordinate with Cash Receipts and Accounts Payable teams to resolve any payment or vendor
  • Escalate issues as they arise according to the escalation path.


  • Bachelor’s degree
  • At least 3 years’ work experience in Billing
  • Preferably from shared services and/or business process outsourcing industries

Work Schedule: Shifting Schedule

Work Setup: Hybrid (2 days on-site; 3 days WFH); Makati City