Job title: Accounting Team Lead
Job type: Full-Time
Emp type: Full-time
Industry: Business Process Outsourcing (BPO)
Functional Expertise: Accounting
Skills: General Accounting Team Management
Location: Quezon City
Job published: 2023-11-09
Job ID: 37230

Job Description

Key Responsibilities:

You will:

  • Directly reports to an Operations Manager
  • Monitor Team's production and SLA delivery
  • People and workforce management
  • Monitors performance, capacity and capability
  • Manages utilization and allocates time of each team member effectively
  • Discuss and ensures development plan for each team member
  • Manages team member’s behavior and reinforce compliance to company policies and procedures
  • Coach and/or mentor the team members
  • Establishes and maintains processes and procedures, documentation and internal controls in his/her team
  • Updates his/her job knowledge within and outside his/her unit
  • Attends to client and partner’s needs and concerns
  • Monitor the issue logs raised by the client and partners and review each issues with other stakeholder for resolution
  • Provide mentorship, training, and coaching to the team
  • Lead by example by demonstrating the highest standards of ethical behavior
  • Monitoring and reporting team performance
  • Work with quality, Special Force Unit and International Operations units to identify, recommend and implement process improvement projects

Qualifications and Requirements:

  • Must be BS Accountancy graduate    
  • At least 3 to 4 years in Supervisory or Team Leader role
  • CPA is a plus but not required
  • Preferably someone who has knowledge and experience in a backend BPO set up
  • Excellent written & verbal communication skills
  • Strong leadership skills with an ability to motivate direct reports
  • With project management, process improvement and operational excellence skills and experience
  • Preferably with accounting software experience
  • Preferably with end to end accounting process experience
  • Should have a good understanding of generally accepted accounting principles and internal controls
  • Can work independently
  • Works fast and very agile
  • Detail oriented
  • Dives process improvements, operational excellence and projects

Work Condition: Monday - Friday (Onsite)

Work Location: Cubao