KEY RESPONSIBILITIES 
You will: 

• Be part of a cross‑functional team.
• Act as a key stakeholder liaison.
• Requirements gathering.
• Client and stakeholder sessions.
• Analysis of change requests.
• Configuration setup support.
• Support the internal technical team and Quality Assurance (Q.A.) team.
• Handle troubleshooting activities.
• Documentation responsibilities:
• Strong focus on documenting business and technical requirements, especially for Q.A. purposes.
• Implementation will take part in monitoring and recommending improvements to organization’s software and business systems. S/he will be required to oversee implementation of  projects and changes from inception to their completion.
• Working in a multi-disciplinary team, he/she will participate in requirements gathering with end clients for  any projects and/or change requests. The main functions of this role are to document, configure, and test requirements and enhancements related to both new and existing projects within the company.
• Business Analyst – Project Implementation will have direct contact with clients in terms of requirements gathering, and will collaborate with other internal RS2 teams, as required, to compile estimates, perform analyses and provide high-level design for Change Requests and Project Delivery.
• Assist in managing delivery and release schedules for projects, changes, service requests and mandatory releases as per clients’ SLAs
• Actively participate (and possibly lead) in knowledge transfer activities and providing technical leadership and advice as part of the requirements analysis and hand-over
• Create client requirements analysis/design documents (where applicable) and High Level Test Cases in view of these being used for the generation of functional and regression test cases
• Create, execute and maintain automated and manual tests to ensure that the software delivered to is in line with the set business requirements
• Actively engage and liaise with the end client on a daily basis as well as internal teams during testing  to ensure compliance with the business requirements and agreed specifications/timeline.
• Help technical teams to create optimal use cases and database design
  

QUALIFICATIONS & REQUIREMENTS: 

• Experience in card payments or the payments industry is strongly preferred.
• SQL knowledge is preferred.
• Candidates must come from the same or closely related industry.
• Knowledge of financial services industry and an understanding of end-to-end systems development life cycles.
• Previous experience in the payments industry will be considered an asset.
• Basic knowledge of SQL
• Experience in testing methodologies and test case creation, maintenance and  execution/verification with an eye for details.
• Must be able to successfully facilitate remote and face to face client meetings/training.
• Possibility of working odd hours on a need basis.
• Ability to oversee implementation of projects from inception to their completion.
• Be autonomous within a team that is passionate about delivering quality.

 Work Schedule: Mid-shift (European time) 

Work Setup: Hybrid

Locations: BGC

Want to look for a career in BPO industry? This is the right opportunity for you. A direct hire for a financial technology company that processes payments and offers services to merchants, consumers, and issuers.

RESPONSIBILITIES:

You will:

• Resolves client and/or merchant technical support issues relating to point of service (POS) products, including, but not limited to, dial-up card swipe terminals, and provides standardized responses by utilizing established documentation and processes. Enters required data into databases while resolving customer issues and achieving established goals and objectives for quality and productivity measures.

• Begins to build base knowledge of POS products, policies, customer service procedures, and an understanding of compliance and association guidelines through on-going training and referring to online manuals as required.

QUALIFICATIONS:

• High School Diploma or Equivalent

• Must have at least a year technical support in software and hardware troubleshooting experience

• Flexible in shifting / rotation schedule

• Willing to work onsite in Vertis North, Quezon City

• Can start immediately

Shift Schedule: Graveyard shift

Location: Vertis North, Quezon City

Key Responsibilities:

You will:

• Develop and implement the Compliance Program, including policies and procedures that ensure adherence to regulatory requirements.
• Identify, assess, and monitor compliance risks affecting the bank and recommend appropriate control measures.
• Oversee preparation of the Annual Compliance Plan, including risk-based compliance testing and monitoring activities.
• Ensure the bank’s Compliance System is aligned with BSP requirements, including governance structure and internal controls.
• Serve as the primary point of contact with the BSP on compliance matters.
• Oversee timely submission of all regulatory reports such as the Compliance Officer’s Annual Report, AMLA-related filings and other required reports.
• Monitor new laws, regulations, and BSP issuances, assess their impact, and ensure timely implementation within the bank.
• Serve as the primary point of contact with the BSP on compliance matters.
• Oversee timely submission of all regulatory reports such as the Compliance Officer’s Annual Report, AMLA-related filings and other required reports.
• Monitor new laws, regulations, and BSP issuances, assess their impact, and ensure timely implementation within the bank.
• Conduct compliance reviews and testing to evaluate adherence to regulatory requirements and internal policies.
• Prepare and submit Compliance Monitoring Reports to management and the Board-level Compliance Committee.
• Ensure that findings and regulatory exceptions are corrected and addressed promptly.
• Provide compliance advice to business units on new products, services, and processes.
• Oversee regular compliance training programs to promote a strong compliance culture across the bank.
• Ensure that employees understand their regulatory obligations and the importance of compliance.
• Maintain independence from business units.
• Provide direct reporting access to the Board of Directors and its Compliance Committee.

Qualifications:

• Bachelor’s degree in Accountancy, Finance, Business Administration, or similar.
• 5–8 years of compliance, audit, or risk experience, ideally in banking or financial services.
• Strong command of BSP regulations, MORB/MORNBFI, and AMLA guidelines.
• Confident in handling regulatory interactions and audits.
• Analytical, detail-oriented, and ethical; strong documentation and communication skills.
• Must be willing to work onsite in Iloilo.

Work Location: Iloilo City

Work Set- Up: Onsite, Banking Hours

Key Responsibilities:

• Oversee daily branch operations to ensure smooth, efficient, and compliant execution of all activities.
• Ensure adherence to standard operating procedures (SOPs), internal controls, and service-level standards.
• Monitor branch productivity, turnaround times, and customer experience metrics.
• Resolve operational issues, escalations, and customer concerns promptly and professionally.
• Ensure branch compliance with BSP regulations, internal policies, and audit requirements.
• Implement compliance, risk, and control directives issued by Head Office and Compliance teams.
• Maintain accurate and complete branch records, reports, and documentation.
• Support internal audits, regulatory examinations, and compliance reviews at the branch level.
• Lead, coach, and develop branch staff to achieve performance, quality, and compliance standards.
• Conduct regular performance reviews, coaching sessions, and capability-building activities.
• Ensure proper staff scheduling, attendance management, and discipline in accordance with company policy.
• Support branch-level business targets related to loan processing, disbursements, collections, and customer acquisition.
• Monitor operational KPIs and implement corrective actions to address performance gaps.
• Collaborate with Sales, Credit, Risk, and Support teams to improve end-to-end customer processes.
• Identify operational improvement opportunities to enhance efficiency and scalability.
• Prepare and submit accurate branch operational reports to Head Office within required timelines.
• Escalate operational risks, incidents, and control issues promptly to management.
• Act as the primary coordination point between the branch and central teams (Operations, HR, Compliance, IT).

Qualifications:

• Bachelor’s degree in Business Administration, Finance, Management, or a related field.
• Minimum of 5 years of experience in branch operations, banking, lending, or financial services.
• At least 2 years in a supervisory or managerial role.
• Strong understanding of branch controls, operational risk, and customer service standards.
• Experience working in a regulated environment (bank, lending company, fintech, or cooperative) is highly preferred.
• Willing to work onsite in Ilo- ilo.

Work Location: Ilo-Ilo City

Work Set- Up: Onsite, Banking Hours

As a Technical Support Representative, you will be responsible for assisting with telephone support, escalation procedures, and troubleshooting.

RESPONSIBILITIES:

You will:

• Resolves client and/or merchant technical support issues relating to point of service (POS) products, including, but not limited to, dial-up card swipe terminals, and provides standardized responses by utilizing established documentation and processes
• Enters required data into databases while resolving customer issues and achieving established goals and objectives for quality and productivity measures.
• Begins to build base knowledge of POS products, policies, customer service procedures, and an understanding of compliance and association guidelines through on-going training and referring to online manuals as required.

QUALIFICATIONS:

• High School Diploma or Equivalent
• Must have at least 6 months of experience of technical support in software and hardware troubleshooting
• Flexible in shifting / rotation schedule
• Can start immediately

Work Schedule: Onsite

Work Set-Up: Flexible Night Shift

Location: Vertis North, Quezon City

The Head of Real World Asset will oversee the company’s tokenization strategy. You will liaise with regulators, tokenization platforms, and other broker / dealers to formulate the company’s tokenization roadmap and implementation plan for Real-World Assets (e.g., securities, commodities, etc). You will then work with the other teams to develop and implement the go-to-market strategy for the tokenized assets that will be offered through various company’s channels.

KEY RESPONSIBILITIES

You will:

• Formulation of the company’s 5-year Tokenization Roadmap and Implementation Plan.
• Execution of the company’s Tokenization Roadmap and Implementation plan by closely working with internal stakeholders, such as Operations, Compliance, Trading, etc. as well as external stakeholders, such as regulators, other broker / dealer entities, etc.
• Collaboration with the senior management team of company for the entity’s tokenization strategy and evaluation of cross-entity synergies on tokenization.
• Ensure the tokens are compliant with regulations based on the circulars and regulations of the SEC, BSP, and other regulatory bodies.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor's degree comparable experience through several years of practical work
• 7 - 10 years of experience in any of the following financial industries: Bank, Broker / Dealer, Asset / Trust Management, FinTech.
• Experience in upward relationship management (preferably with senior management teams) and downward relationship management.
• Extensive knowledge in securities including, but not limited to, Fixed-Income, Equities, Commodities, etc.
• Well-versed in the Financial Market Infrastructures (FMIs) of the Philippines including, but not limited to, securities settlements infrastructures, large-value and retail payment infrastructures, and securities custody infrastructures.
• SEC Certified Fixed Income Salesman and / or a Certified Treasury Professional is a plus
• Willingness to work in a startup environment – we need someone with an appetite for building.
• Enthusiasm for trading stocks, forex, or cryptocurrencies
• Interest in Blockchain and Technology
• Entrepreneurial spirit – you’re not here to just execute. Inspire us and make this company yours!

Work Schedule: Day shift

Work Setup: Onsite (Monday to Friday)

Location: Ortigas, Pasig City

The Head of Product and Design leads and owns the product and its development process from conception to launch, to constant iteration.

KEY RESPONSIBILITIES

You will:

• Develop a clear understanding of our market, our products' positioning, and what’s important to our users in order to guide product development.
• Have a clear understanding of the impact of our products on the main customer segments, on the company’s overall business, including overall product P&L, strategy, and unit economics, and use this to inform prioritization decisions.
• Monitor product performance, analyze, and come up with insights to inform future initiatives.
• Collaborate cross-functionally with engineering, design, marketing, risk management, compliance, legal, finance, and operations to develop and steer the product roadmap towards achieving company’s objectives.
• Align teams on a shared vision and steer execution on that vision.
• Open up discussions with partners and vendors, and identify new lines of business for the company.
• Maintain a detailed and prioritized roadmap.
• Be the primary point of contact for all aspects of product management and development.
• Manage stakeholder expectations.
• Manage a team of Product Managers.
• Other responsibilities that are delegated to the function.

QUALIFICATIONS

• Must have experience/familiarity with FinTech/cyrpto/blockchain
• Product management of 6 years or more
• Experience and flexibility in product roadmapping
• Knowledge of standardization of product requirements document (PRD)
• Experience in creating dashboards is a plus
• Regulatory compliance with crypto products
• Able to translate company's vision into product strategies

Location: Pasig City

Schedule: Day shift | 9am to 6pm | Monday to Friday

Set-up: Onsite