KEY RESPONSIBILITIES 
You will: 

• Carry out analysis and interpretation of client requirements in the light of the existing software systems developed by the company.
• Solve live production issues
• Perform gap analysis of new requirements against existing functionality
• Create detailed use cases when required
• Assist in managing the Support team for, production incidents and service requests, releasing into the production environment as per clients’ SLAs, as well as answering questions from clients or internal stakeholders.
• Take responsibility of the overall progress of assigned tasks upon which he/she is working with strict adherence to SLA and quality standards
• Participate in the review of the detailed test cases with QA team to ensure it meets client requirements    
• Review that Bankworks is performing according to the agreed specifications
• Provide Knowledge Transfer sessions
• Is able to work under pressure to agreed SLAs whilst maintaining acceptable quality standards
• Liaise with Delivery, Compliance and Technical teams to ensure compliance with the business requirements and agreed specifications
• Collaborate with internal release teams to release change into production and to provide client support during and after implementation
• Participate in onsite support or training as per clients’ request
• Work closely with clients and colleagues to facilitate migration of data to/from the software systems developed by the company.
• Provide 2nd line support for clients and the company support team’s in line with agreed SLAs
• Participate in the 24x7 shift to provide client 2nd line support when necessary
• Liaise with Quality Assurance Team to perform audits and recommend corrective action were necessary and to monitor corrective actions
• Maintain status reports for all tasks on a regular basis
• Establish a good working relationship with clients and other peers
• Provide training to the junior members of the team
• Ensure agreed processes are followed and adhered to
• Provide management feedback on process reengineering to either reduce incidents or drive efficiencies

QUALIFICATIONS & REQUIREMENTS: 

• Advanced diploma in ICT / Bachelor of Science in Business Analytics or Software Development / Bachelor's Degree in Computer Science / Degree in Business with IT
• Extensive experience in business requirements gathering, business requirements definition, and system configuration and design or working in a support team solving software related issues
• Minimum 2 years of work experience in a similar role
• Exhibit strong documentation skills
• Must be proficient in SQL Language
• Must be able to facilitate remote and face to face client meetings
• Must have strong written and oral communication skills
• Preferably should have a good knowledge of the payments industry
• Knowledge of user stories or use cases is not mandatory but it will be considered an advantage
•  Work Schedule: Dayshift (8am-5pm) - but must be open to shifting schedule 

Work Setup: Hybrid (3x onsite per week)

Locations: BGC

KEY RESPONSIBILITIES 
You will: 

• Identify and win new opportunities with banks, fintechs, issuers, acquirers, PSPs, and
  payment ecosystem players.
• Build and manage a healthy sales pipeline across APAC.
• Lead opportunities from prospecting through proposal, negotiation, and close.
• Build senior relationships with decision-makers across banking and payments.
• Develop partnerships with schemes, consultants, and ecosystem partners.
• Grow relationships with existing company's clients.
• Understand client needs around issuing, acquiring, modernization, payments infrastructure, and expansion.
• Position the company's solutions and managed services.
• Coordinate internal teams across product, delivery, and leadership
• Support go-to-market strategy across priority APAC markets.
• Provide market intelligence on competitors, trends, pricing, and opportunities.
• Represent the company at industry events and client meetings

QUALIFICATIONS & REQUIREMENTS: 

• A bachelor's degree
• 4+ years experience in B2B sales / business development.
• Strong experience in payments, fintech, banking, or financial services.
• Proven experience selling enterprise SaaS, software platforms, or technology solutions.
• Existing network across banks / fintechs in APAC or Southeast Asia.
• Strong communication, presentation, and negotiation skills.\
• Self-starter who can build markets independently

 Work Schedule: Dayshift (8am-5pm) - but must be open to shifting schedule 

Work Setup: Hybrid (3x onsite per week)

Locations: BGC

Regulatory Compliance Officer is ideal for someone who thrives at the intersection of regulation, risk, and fintech operations—someone who can anticipate compliance challenges, translate regulatory requirements into actionable controls, and ensure we continue to operate with integrity, transparency, and trust. If you’re passionate about shaping compliance frameworks within a high-growth, tech-driven environment, this role offers the opportunity to create meaningful impact from day one.

KEY RESPONSIBILITIES

You will:

• Lead the implementation and continuous improvement of compliance policies aligned with BSP, AMLC, and other regulatory bodies governing virtual assets and financial services.
• Conduct regular compliance risk assessments, ensuring the organization stays ahead of emerging regulatory changes and industry developments.
• Monitor day-to-day operations to ensure business units meet internal controls and regulatory expectations across AML, KYC, transaction monitoring, reporting, and data governance.
• Prepare, review, and submit accurate regulatory filings, reports, and documentation within set timelines.
• Serve as a trusted advisor to leadership by providing clear compliance guidance on new products, processes, and partnerships.
• Collaborate with cross-functional teams—Legal, Product, Operations, Security—to embed compliance into system design and customer journeys.
• Oversee internal audits, investigations, and remediation activities to strengthen enterprise-wide compliance posture.
• Coordinate with regulators during audits, inquiries, and examinations, ensuring effective communication and timely resolution of compliance matters.
• Facilitate training programs to drive compliance awareness and reinforce a company-wide culture of accountability

QUALIFICATIONS:

• Bachelor’s degree in law, finance, business management, or a related field
• 3-5 years’ proven experience in a Compliance Officer role in FinTech
• Good knowledge of legal requirements and procedures
• With people managing experience

Work Schedule: Day shift

Work Set-up: Hybrid (2x onsite)

Location: BGC

KEY RESPONSIBILITIES 
You will: 

• Handle and monitor automated systems.
• Manage critical transactions and payment procedures.
• Monitor processing and ticketing systems.
• Work effectively both independently and as part of a team.
• Demonstrate readiness to learn and adapt in a fast-paced environment.
• Manage client chargebacks – Dispute management.
• Maintain a good working knowledge of Card Scheme Rules by keeping up-to-date with the latest published regulations.

QUALIFICATIONS & REQUIREMENTS: 

• A bachelor's degree
• Must have 1–2 years of relevant experience.
• Card operations / card processing industry or Financial services or Fintech industry preferred.
• Knowledgeable in multiple financial tools and platforms.
• Strong Risk and Security awareness.
• Chargeback/Dispute handling experience.
• Working experience of BankWORKS will be considered an asset.

 Work Schedule: Dayshift (8am-5pm) - but must be open to shifting schedule 

Work Setup: Hybrid (3x onsite per week)

Locations: BGC

KEY RESPONSIBILITIES 
You will: 

• Adhere to company’s Test Strategy
• Assist the Test Lead in Test Planning (as required)
• Provide progress updates/reports to Test Lead
• Mentoring and Coaching Junior Test Analysts and Test Analysts
• Conduct reviews of test cases and test scripts created by Junior Test Analysts and Test Analysts
• Design and create test cases and test scripts
• Execute (manual or automated) tests following the designed test cases
• Analyse the application’s behaviour while executing the test cases and capture evidences as needed for further analysis
• Detect defects, identify the root cause and resolve defects in a timely manner
• Log and follow-up defects in Jira
• Support Developers in understanding defects and retest defects once they are fixed
• Ensure correct status of tickets, test cycle executions and tasks are up-to-date and in line with existing processes and workflows
• Take ownership of the overall progress of tasks under own responsibility
• Participate in day-to-day QA activities
• Attain good knowledge of company automation tools and procedures for their execution
• Perform any other duties that may be assigned from time to time
• Record test results using appropriate tools
• Identify ways to improve the testing experience and improve efficiencies

QUALIFICATIONS & REQUIREMENTS: 

• A degree in Business and IT or an equivalent professional qualification
• Minimum of 3 years of experience in Software Testing
• Excellent planning and time management skills
• An assertive and diplomatic personality
• Ability to prioritize work
• Ability to work as an individual and as part of a team
• Excellent verbal and written communication and interpersonal skills
• Excellent analytical and problem-solving skills
• Quality driven with attention to detail
• Good knowledge of the Software Development Lifecycle and Testing Concepts
• Good knowledge of testing tools such as JIRA, Zephyr, Jenkins etc.
• Good knowledge on SQL and database
• Knowledge on test automation
• ISTQB certification is preferred
• Previous experience in the Payment Industry

 Work Schedule: Dayshift (8am-5pm)

Work Setup: Hybrid (3x onsite per week)

Locations: BGC

KEY RESPONSIBILITIES 
You will: 

• Be part of a cross‑functional team.
• Act as a key stakeholder liaison.
• Requirements gathering.
• Client and stakeholder sessions.
• Analysis of change requests.
• Configuration setup support.
• Support the internal technical team and Quality Assurance (Q.A.) team.
• Handle troubleshooting activities.
• Documentation responsibilities:
• Strong focus on documenting business and technical requirements, especially for Q.A. purposes.
• Implementation will take part in monitoring and recommending improvements to organization’s software and business systems. S/he will be required to oversee implementation of  projects and changes from inception to their completion.
• Working in a multi-disciplinary team, he/she will participate in requirements gathering with end clients for  any projects and/or change requests. The main functions of this role are to document, configure, and test requirements and enhancements related to both new and existing projects within the company.
• Business Analyst – Project Implementation will have direct contact with clients in terms of requirements gathering, and will collaborate with other internal RS2 teams, as required, to compile estimates, perform analyses and provide high-level design for Change Requests and Project Delivery.
• Assist in managing delivery and release schedules for projects, changes, service requests and mandatory releases as per clients’ SLAs
• Actively participate (and possibly lead) in knowledge transfer activities and providing technical leadership and advice as part of the requirements analysis and hand-over
• Create client requirements analysis/design documents (where applicable) and High Level Test Cases in view of these being used for the generation of functional and regression test cases
• Create, execute and maintain automated and manual tests to ensure that the software delivered to is in line with the set business requirements
• Actively engage and liaise with the end client on a daily basis as well as internal teams during testing  to ensure compliance with the business requirements and agreed specifications/timeline.
• Help technical teams to create optimal use cases and database design
  

QUALIFICATIONS & REQUIREMENTS: 

• Experience in card payments or the payments industry is strongly preferred.
• SQL knowledge is preferred.
• Candidates must come from the same or closely related industry.
• Knowledge of financial services industry and an understanding of end-to-end systems development life cycles.
• Previous experience in the payments industry will be considered an asset.
• Basic knowledge of SQL
• Experience in testing methodologies and test case creation, maintenance and  execution/verification with an eye for details.
• Must be able to successfully facilitate remote and face to face client meetings/training.
• Possibility of working odd hours on a need basis.
• Ability to oversee implementation of projects from inception to their completion.
• Be autonomous within a team that is passionate about delivering quality.

 Work Schedule: Mid-shift (European time) 

Work Setup: Hybrid

Locations: BGC

KEY RESPONSIBILITIES

You will:

• Develop and implement the Compliance Program, including policies and procedures that ensure adherence to regulatory requirements.
• Identify, assess, and monitor compliance risks affecting the bank and recommend appropriate control measures.
• Oversee preparation of the Annual Compliance Plan, including risk-based compliance testing and monitoring activities.
• Ensure the bank’s Compliance System is aligned with BSP requirements, including governance structure and internal controls.
• Serve as the primary point of contact with the BSP on compliance matters.
• Oversee timely submission of all regulatory reports such as the Compliance Officer’s Annual Report, AMLA-related filings and other required reports.
• Monitor new laws, regulations, and BSP issuances, assess their impact, and ensure timely implementation within the bank.
• Serve as the primary point of contact with the BSP on compliance matters.
• Oversee timely submission of all regulatory reports such as the Compliance Officer’s Annual Report, AMLA-related filings and other required reports.
• Monitor new laws, regulations, and BSP issuances, assess their impact, and ensure timely implementation within the bank.
• Conduct compliance reviews and testing to evaluate adherence to regulatory requirements and internal policies.
• Prepare and submit Compliance Monitoring Reports to management and the Board-level Compliance Committee.
• Ensure that findings and regulatory exceptions are corrected and addressed promptly.
• Provide compliance advice to business units on new products, services, and processes.
• Oversee regular compliance training programs to promote a strong compliance culture across the bank.
• Ensure that employees understand their regulatory obligations and the importance of compliance.
• Maintain independence from business units.
• Provide direct reporting access to the Board of Directors and its Compliance Committee.

QUALIFICATIONS

• Bachelor’s degree in Accountancy, Finance, Business Administration, or similar.
• 5–8 years of compliance, audit, or risk experience, ideally in banking or financial services.
• Strong command of BSP regulations, MORB/MORNBFI, and AMLA guidelines.
• Confident in handling regulatory interactions and audits.
• Analytical, detail-oriented, and ethical; strong documentation and communication skills.
• Must be willing to work onsite in Iloilo.

Work Location: Iloilo City

Work Set- Up: Onsite, Banking Hours

Key Responsibilities:

• Oversee daily branch operations to ensure smooth, efficient, and compliant execution of all activities.
• Ensure adherence to standard operating procedures (SOPs), internal controls, and service-level standards.
• Monitor branch productivity, turnaround times, and customer experience metrics.
• Resolve operational issues, escalations, and customer concerns promptly and professionally.
• Ensure branch compliance with BSP regulations, internal policies, and audit requirements.
• Implement compliance, risk, and control directives issued by Head Office and Compliance teams.
• Maintain accurate and complete branch records, reports, and documentation.
• Support internal audits, regulatory examinations, and compliance reviews at the branch level.
• Lead, coach, and develop branch staff to achieve performance, quality, and compliance standards.
• Conduct regular performance reviews, coaching sessions, and capability-building activities.
• Ensure proper staff scheduling, attendance management, and discipline in accordance with company policy.
• Support branch-level business targets related to loan processing, disbursements, collections, and customer acquisition.
• Monitor operational KPIs and implement corrective actions to address performance gaps.
• Collaborate with Sales, Credit, Risk, and Support teams to improve end-to-end customer processes.
• Identify operational improvement opportunities to enhance efficiency and scalability.
• Prepare and submit accurate branch operational reports to Head Office within required timelines.
• Escalate operational risks, incidents, and control issues promptly to management.
• Act as the primary coordination point between the branch and central teams (Operations, HR, Compliance, IT).

Qualifications:

• Bachelor’s degree in Business Administration, Finance, Management, or a related field.
• Minimum of 5 years of experience in branch operations, banking, lending, or financial services.
• At least 2 years in a supervisory or managerial role.
• Strong understanding of branch controls, operational risk, and customer service standards.
• Experience working in a regulated environment (bank, lending company, fintech, or cooperative) is highly preferred.
• Willing to work onsite in Ilo- ilo.

Work Location: Ilo-Ilo City

Work Set- Up: Onsite, Banking Hours

The Head of Product and Design leads and owns the product and its development process from conception to launch, to constant iteration.

KEY RESPONSIBILITIES

You will:

• Develop a clear understanding of our market, our products' positioning, and what’s important to our users in order to guide product development.
• Have a clear understanding of the impact of our products on the main customer segments, on the company’s overall business, including overall product P&L, strategy, and unit economics, and use this to inform prioritization decisions.
• Monitor product performance, analyze, and come up with insights to inform future initiatives.
• Collaborate cross-functionally with engineering, design, marketing, risk management, compliance, legal, finance, and operations to develop and steer the product roadmap towards achieving company’s objectives.
• Align teams on a shared vision and steer execution on that vision.
• Open up discussions with partners and vendors, and identify new lines of business for the company.
• Maintain a detailed and prioritized roadmap.
• Be the primary point of contact for all aspects of product management and development.
• Manage stakeholder expectations.
• Manage a team of Product Managers.
• Other responsibilities that are delegated to the function.

QUALIFICATIONS

• Must have experience/familiarity with FinTech/cyrpto/blockchain
• Product management of 6 years or more
• Experience and flexibility in product roadmapping
• Knowledge of standardization of product requirements document (PRD)
• Experience in creating dashboards is a plus
• Regulatory compliance with crypto products
• Able to translate company's vision into product strategies

Location: Pasig City

Schedule: Day shift | 9am to 6pm | Monday to Friday

Set-up: Onsite