KEY RESPONSIBILITIES 
You will: 

• Handle and monitor automated systems.
• Manage critical transactions and payment procedures.
• Monitor processing and ticketing systems.
• Work effectively both independently and as part of a team.
• Demonstrate readiness to learn and adapt in a fast-paced environment.
• Manage client chargebacks – Dispute management.
• Maintain a good working knowledge of Card Scheme Rules by keeping up-to-date with the latest published regulations.

QUALIFICATIONS & REQUIREMENTS: 

• A bachelor's degree
• Must have 1–2 years of relevant experience.
• Card operations / card processing industry or Financial services or Fintech industry preferred.
• Knowledgeable in multiple financial tools and platforms.
• Strong Risk and Security awareness.
• Chargeback/Dispute handling experience.
• Working experience of BankWORKS will be considered an asset.

 Work Schedule: Dayshift (8am-5pm) - but must be open to shifting schedule 

Work Setup: Hybrid (3x onsite per week)

Locations: BGC

The position is responsible for overseeing credit risk management and portfolio performance within the Credit Support Unit. It ensures effective credit evaluation, portfolio monitoring, and the implementation of initial remedial management measures for accounts sourced from Branch Lending Units and branches. The role safeguards portfolio quality through sound risk assessment, strict compliance with policies, proactive issue detection, and close coordination with internal stakeholders to support sustainable credit growth and risk mitigation.

KEY RESPONSIBILITIES 
You will: 

• Supervise and review credit analyses and evaluations of loan proposals from Lending Units using established credit tools, documents, and information sources.
• Ensure holistic assessment of borrower creditworthiness, risk ratings, and mitigating factors for existing and prospective clients.
• Ensure quality, accuracy, and timely completion of account renewals, new borrower evaluations, credit requests, and required reports.
• Assess credit risk ratings and classifications and ensure continued relevance and compliance with bank policies and documentation standards.
• Perform effective portfolio management by identifying early warning signals and initiating remedial management actions for accounts showing signs of weakness or non‑performance.
• Escalate potential risks and problem accounts promptly in accordance with established risk management protocols.
• Drive performance management of the team in alignment with defined Key Result Areas (KRAs).
• Coordinate with Human Resource partners to ensure sufficient staffing levels and implementation of structured capability and career development programs.
• Ensure compliance with the Bank’s Business Continuity Program.
• Handle and coordinate all audit‑related activities in collaboration with Institutional Banking, Credit Risk, Compliance, and other relevant units.
• Partner with Credit Administration, Credit Control and Documentation, Credit Investigation and Appraisal, Legal, and other support units to ensure proper approvals, documentation completeness, and mitigation of collateral or policy deviations.
• Perform administrative duties, supervise credit personnel, and carry out other related functions as assigned by management.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in a business‑related course, preferably Economics, Accounting, or Finance.
• You must have at least 5 years of experience in credit, with focus on commercial and corporate loans.
• You must have prior people management or supervisory experience.
• You must have strong knowledge of credit risk assessment and portfolio management practices.
• You must be proactive in problem‑solving and capable of meeting tight deadlines.
• You must have strong coordination, communication, and stakeholder management skills.

 Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite

Credit Portfolio Manager will lead the oversight and strategic management of a commercial and corporate loan portfolio. This role is critical in balancing portfolio growth with asset quality, leveraging strong credit judgment, data-driven insights, and deep understanding of corporate lending risks.

The ideal candidate brings solid exposure to commercial and/or corporate banking, with hands-on experience managing large-ticket loans, portfolio concentrations, and industry-specific credit risks.

KEY RESPONSIBILITIES

You will:

• Manage and monitor the overall health, performance, and risk profile of the commercial and corporate loan portfolio
• Conduct portfolio analytics to identify trends, emerging risks, concentration issues, and early warning signals
• Review and assess credit exposures, including large and complex loan facilities
• Partner closely with Relationship Managers, Credit Officers, and Risk teams to support sound credit decisions
• Recommend portfolio strategies to optimize risk-adjusted returns and improve asset quality
• Monitor compliance with internal credit policies, risk limits, and regulatory standards
• Prepare portfolio reports, risk dashboards, and management updates for senior stakeholders
• Support portfolio stress testing, sector reviews, and credit risk initiatives
• Contribute to continuous improvement of credit risk frameworks and portfolio management practices

QUALIFICATIONS

• Strong experience in commercial and/or corporate lending
• Proven track record in credit portfolio management, credit risk, or loan monitoring
• Exposure to corporate accounts, middle-market to large enterprises, and structured loan facilities
• Strong financial and credit analysis experience.

Work Location: Metro Davao

Work Schedule: Onsite | Day shift | Monday to Friday

The IT Operations Governance Manager is responsible for overseeing the daily operations of IT systems and infrastructure, ensuring reliability, efficiency, and security. This role involves managing IT services, supporting continuous improvement initiatives, and aligning IT operations with broader business goals.

KEY RESPONSIBILITIES 
You will: 

• Guide and support IT teams and partners, promoting collaboration, performance excellence, and a culture of accountability and ongoing improvement
• Work with infrastructure teams to ensure system stability, security, and availability, aligning with organizational needs
• Coordinate responses to IT incidents, ensuring timely resolution and conducting root cause analyses and post-incident reviews
• Continuously assess and enhance IT operational workflows to increase efficiency and reduce service disruptions
• Support vendor relationships and help ensure timely, cost-effective delivery of products and services
• Track IT performance, report key metrics to leadership, document internal processes and technical procedures, and monitor departmental budgets
• Collaborate with other departments to ensure IT solutions and services support strategic business objectives

QUALIFICATIONS & REQUIREMENTS: 

• You must be a college graduate in IT, Engineering, or any related course. Certifications such as ITIL, CISSP, or similar are desirable.
• You must have at least 10 years of experience in IT operations or a similar leadership role, with hands-on experience in managing IT infrastructure, teams, and projects.
• You must have a deep understanding of IT systems, network architecture, and cloud technologies (e.g., AWS, Azure). Proficiency in ITIL and/or other IT service management frameworks is a plus.
• You must have proven ability to lead, mentor, and motivate cross-functional teams. Strong decision-making and problem-solving skills.
• You must have experience in managing IT projects, including planning, resource allocation, and delivery. PMP or similar certification is advantageous.

Work Schedule: Flexible schedule

Work Setup: Hybrid (with flexibility), Quezon City 

The position is responsible for overseeing the organization’s cybersecurity operations to protect information assets, systems, and infrastructure against internal and external threats. It leads the identification of security gaps, development of cybersecurity policies and enhancement plans, and ensures effective execution across responsible teams. The role manages vulnerability assessment, incident response, security monitoring, access control, audit readiness, and compliance with international standards and government regulations while continuously improving security maturity across the enterprise.

KEY RESPONSIBILITIES 
You will: 

• Identify cybersecurity gaps against best practices and develop security enhancement policies, plans, and initiatives.
• Lead responsible departments in implementing cybersecurity controls and remediation measures.
• Oversee vulnerability management activities, including vulnerability scanning, risk assessments, and remediation planning.
• Act as the Local Computer Security Incident Response Team (CSIRT) lead during security incidents, including evidence handling, impact analysis, containment, and prevention of recurrence.
• Lead incident response training and continuously improve response readiness and capability.
• Operate and manage security monitoring platforms such as EDR and SIEM to detect threats and perform initial response actions.
• Manage security log analysis and investigate suspicious activities and potential threats.
• Maintain and enforce Identity and Access Management (IAM) operations, including permissions and access control for critical systems.
• Collaborate with IT governance and risk teams to translate security policies and standards into operational controls.
• Lead and supervise security tools operations teams and drive continuous improvements in operational quality and cybersecurity maturity.
• Coordinate with overseas locations and cross‑functional departments to align enterprise‑wide security execution plans.
• Ensure compliance with ISO standards, government regulations, and requirements related to information security and business continuity.
• Oversee audit preparation and compliance activities to ensure effectiveness of security controls and continuous improvement.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in an IT‑related course (cybersecurity certifications are an advantage).
• You must have at least 5–6 years of experience in IT Security, with at least 3–5 years as an IT Administrator or equivalent role.
• You must have strong knowledge of the NIST Cybersecurity Framework.
• You must have a solid understanding of information security principles, networking, systems administration, and cloud security environments. Experience or certification such as Security+, CySA+, CASP, OSCP, CEH, CIH, CISSP, or GIAC is an advantage.
• You must be capable of leading incident response activities and managing security operations teams.
• You must be proactive, analytical, and able to handle security incidents under pressure.
• You must be willing to be assigned in Malvar, Batangas.

Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite

Locations: Malvar, Batangas

The position is responsible for designing, implementing, and managing the company’s compensation and benefits programs to ensure internal equity, external competitiveness, and alignment with business objectives. It oversees payroll accuracy, rewards programs, job evaluation, and compensation governance while ensuring compliance with labor laws, tax regulations, data privacy requirements, and company policies. The role partners with senior leaders and stakeholders to support employee attraction, retention, performance, and cost efficiency through effective total rewards strategies.

KEY RESPONSIBILITIES 
You will: 

• Implement and manage the company’s overall compensation philosophy and strategy aligned with business goals and market practices.
• Assist senior HR leadership in designing salary structures, pay grades, and job evaluation frameworks.
• Conduct salary benchmarking and market analyses to maintain competitive compensation levels.
• Manage annual salary review processes, including merit increases, promotions, and salary adjustments.
• Ensure accurate, timely, and compliant payroll computation, processing, uploading, and authorization in accordance with prescribed payroll schedules.
• Monitor and ensure proper administration of employee benefits, including leave credits, allowances, incentives, and other benefit programs.
• Design, administer, review, and verify incentive and reward programs such as 13th‑month pay, bonuses, conversions, and performance‑based incentives.
• Review and evaluate company and third‑party employee loan applications and provide recommendations for approval.
• Handle employee clearance processing for resignations, retirements, terminations, and separations in compliance with DOLE requirements.
• Lead job evaluation activities to ensure consistency, proper job grading, and internal equity across the organization.
• Ensure all compensation and benefits programs comply with labor laws, tax regulations, data privacy requirements, and company policies.
• Coordinate with Finance and Accounting in validating employee tax filings, alphalists, and statutory remittances.
• Maintain audit readiness and proper documentation of compensation and benefits processes.
• Analyze compensation data, trends, and workforce metrics to support decision‑making and provide insights to leadership.
• Oversee payroll system functionality, coordinate with system providers on issues and enhancements, and ensure correct system configuration.
• Develop and maintain procedural guidelines and documentation for compensation and payroll systems.
• Partner with business leaders and department heads to address compensation‑related concerns and provide guidance on pay decisions.
• Ensure confidentiality and proper handling of employee compensation, benefits, and personal data at all times.
• Supervise and guide compensation and benefits staff and perform other related duties as assigned.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Human Resources, Business Administration, Finance, or a related field.
• You must have at least 5–8 years of experience in compensation and benefits, total rewards, or HR generalist roles with specialization in compensation and benefits.
• You must have at least 2–3 years of managerial experience or 5–7 years of supervisory experience.
• You must have strong knowledge of compensation principles, job evaluation, salary structuring, and incentive design.
• You must have a solid understanding of labor laws, tax regulations, and compensation‑related compliance requirements.
• You must have strong analytical and data‑driven decision‑making skills.
• You must have advanced proficiency in Excel and HRIS/payroll systems.
• You must have strong stakeholder management and communication skills.
• You must have high integrity and the ability to maintain strict confidentiality.

Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite (Temporary/Indefinite Hybrid)

Locations: Angeles City, Pampanga

The position is responsible for overseeing credit risk management and portfolio performance within the Credit Support Unit. It ensures effective credit evaluation, portfolio monitoring, and the implementation of initial remedial management measures for accounts sourced from Branch Lending Units and branches. The role safeguards portfolio quality through sound risk assessment, strict compliance with policies, proactive issue detection, and close coordination with internal stakeholders to support sustainable credit growth and risk mitigation.

KEY RESPONSIBILITIES 
You will: 

• Supervise and review credit analyses and evaluations of loan proposals from Lending Units using established credit tools, documents, and information sources.
• Ensure holistic assessment of borrower creditworthiness, risk ratings, and mitigating factors for existing and prospective clients.
• Ensure quality, accuracy, and timely completion of account renewals, new borrower evaluations, credit requests, and required reports.
• Assess credit risk ratings and classifications and ensure continued relevance and compliance with bank policies and documentation standards.
• Perform effective portfolio management by identifying early warning signals and initiating remedial management actions for accounts showing signs of weakness or non‑performance.
• Escalate potential risks and problem accounts promptly in accordance with established risk management protocols.
• Drive performance management of the team in alignment with defined Key Result Areas (KRAs).
• Coordinate with Human Resource partners to ensure sufficient staffing levels and implementation of structured capability and career development programs.
• Ensure compliance with the Bank’s Business Continuity Program.
• Handle and coordinate all audit‑related activities in collaboration with Institutional Banking, Credit Risk, Compliance, and other relevant units.
• Partner with Credit Administration, Credit Control and Documentation, Credit Investigation and Appraisal, Legal, and other support units to ensure proper approvals, documentation completeness, and mitigation of collateral or policy deviations.
• Perform administrative duties, supervise credit personnel, and carry out other related functions as assigned by management.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in a business‑related course, preferably Economics, Accounting, or Finance.
• You must have at least 5 years of experience in credit, with focus on commercial and corporate loans.
• You must have prior people management or supervisory experience.
• You must have strong knowledge of credit risk assessment and portfolio management practices.
• You must be proactive in problem‑solving and capable of meeting tight deadlines.
• You must have strong coordination, communication, and stakeholder management skills.

 Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite

Locations: Cebu City

The main responsibility of this role is to deliver operational and administrative support that ensures seamless customer transactions. This includes managing quotations, processing orders, coordinating logistics, and addressing basic customer queries. The position contributes to the full order-to-delivery cycle and ensures a reliable and efficient customer experience.

KEY RESPONSIBILITIES 
You will: 

• Provide basic customer support by handling routine inquiries and giving updates on orders, deliveries, and documentation.
• Process quotations and sales orders in SAP/CRM, including validating part numbers and ensuring accuracy of entered data.
• Coordinate internally with Sales, Supply Chain, Finance, and Warehouse teams to track orders, deliveries, and simple billing matters.
• Maintain accurate records of customer interactions, orders, and follow-ups in SAP and CRM systems.
• Support reporting and data alignment activities under supervision.
• Follow established processes and KPIs while building product, system, and commercial knowledge.
• Participate in continuous improvement and on-the-job learning to enhance service delivery.

 QUALIFICATIONS & REQUIREMENTS: 

• You must have a general diploma or degree with at least 2 years of relevant customer service experience.
• You must have strong communication skills and be customer‑oriented, with fluency in English.
• You must be proficient in Microsoft 365 business applications (Word, Excel, PowerPoint, Outlook, Power BI), CRM, and SAP B1, with the ability to learn additional business systems as required.
• You must have experience with QuickBooks, SAP, or other ERP systems.

 Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite - Alabang, Muntinlupa City 

The Credit Portfolio Manager is effectively operates, implements initial remedial management measures, as well as, the overall strong credit risk management in the Credit Support Unit. Scope of work covers accounts coming from the Branch Lending Units and the Branches

KEY RESPONSIBILITIES

You will:

• Supervises and reviews the analysis & evaluation of loan proposals from Lending Units using various credit tools/information/documents, ensuring an appropriate and holistic credit risk/mitigant assessment in determining the credit worthiness of existing and prospective borrowers.
• Guarantees quality and timely completion of account renewals, evaluation of prospective borrowers and various credit requests and reports. 
• Appropriately assess credit risk ratings and classifications and demonstrates strict compliance to documentation and bank policies. 
• Performs effective portfolio management, recognizes potential issues that requires immediate attention or escalation, and initiates remedial management efforts for non-performing loans of accounts showing signs of weakness.
• Ensures effective performance management of the team against set KRAs
• Coordinates with Human Resource partners to ensure adequate talent is available and honed with well-thought-out career development programs.
• Compliance with the bank's Business Continuity Program.
• Handles any and all audit-related exercises in coordination with other business units (IBS, Credit Risk, Compliance)
• Partners with Credit Administration Department, Credit Control and Documentation Division, Credit Investigation and Appraisal Division, LEGAL (or with other relevant units) to ensure that proposals have the appropriate approvals, loan documentation process is in order and collateral/policy deviations are mitigated, among other things.
• Performs administrative duties, overall supervision of the Credit personnel and other related functions that may be assigned from time to time.

QUALIFICATIONS:

• Graduate of any Business- related courses, preferably Economics, Accounting or Finance
• At least 5 years working experience in credit with focus on commercial and corporate loans
• With People Manager experience
• Must have a pro-active approach to problem solving and the ability to meet tight deadlines

Work Schedule: Monday to Friday | banking hours

Work Set-up: Onsite

Location: Binondo

The Real Estate Agent (Assistant Manager/Manager level) will act as a key intermediary between property owners and prospective buyers or lessees. The role is focused on promoting properties, facilitating negotiations, and ensuring successful sale or lease transactions that are mutually beneficial for all parties involved.

 KEY RESPONSIBILITIES 
You will: 

• Support property owners and landlords in effectively marketing their properties to attract competitive offers.
• Manage accreditation processes with relevant real estate industry stakeholders.
• Promote properties through diverse marketing strategies, both online and offline.
• Assess client preferences and financial capacity to provide suitable property recommendations.
• Offer guidance on legal regulations, market rates, property specifications, and availability.
• Mediate negotiations between landlords/sellers and prospective buyers/lessees, ensuring transparency and fair dealings.
• Conduct market research to estimate property values based on recent and comparable transactions.
• Present properties to interested buyers and tenants while addressing inquiries and concerns.
• Coordinate with professionals and assist in preparing necessary legal documents and other requirements.
• Maintain and manage property listings for sale or lease, tailoring them to client needs and budgets when required.
• Stay updated on market trends and industry best practices. 

 QUALIFICATIONS & REQUIREMENTS: 

• You must be a college graduate. Having a valid Real Estate Broker License is an advantage.
• You must have at least 3 years of relevant experience, with exposure to promoting or selling resorts and hotel properties/accounts.
• You must have excellent closing and negotiation skills.
• You must have a pleasing personality.
• You must be trustworthy and results-driven.
• You must be capable of handling diverse clients.
• You must be willing to travel.
• You must have knowledge of Microsoft applications such as Excel and PowerPoint.
• You must be computer literate.
• You must be social media savvy and updated with the latest news and trends.
• You must have strong writing skills with keen attention to detail.
• You must have strong prioritization, organizational, and project management skills.

 Work Schedule: Regular shift (8am – 5pm) 

Work Setup: Onsite – BGC, Taguig City