KEY RESPONSIBILITIES 
You will: 

• Manage daily customer inquiries and concerns through phone calls, emails and chats.
• Contribute to daily operations,.
• Assist customer regarding hotel accommodations, air and land travel transportation arrangements, booking/scheduling and reservations.

QUALIFICATIONS & REQUIREMENTS: 

• 2 to 3 years or above experience in a customer service operations environment (any BPO account).
• Advanced Spanish language proficiency is a must.
• Travel account background is nice to have but not required.
• Able to approach and resolve inquiries effectively.
• Exposed to daily volume calls, chats and emails.

 Work Schedule: Early shift (6 am – 3 pm) 

Work Setup: Onsite

Locations: BGC

KEY RESPONSIBILITIES 
You will: 

• Oversee full-cycle accounting operations including A/P, A/R, GL, bank reconciliations, and month-end closing.
• Lead timely month-end close and preparation of accurate financial statements and supporting schedules.
• Manage cash flow and working capital, including cash forecasting and bank account management.
• Oversee disbursements and enforce internal controls to ensure payments are properly approved, documented, and released on time.
• Manage A/P processes to ensure vendor obligations are monitored, scheduled, and paid in a timely manner; maintain A/P aging.
• Oversee payroll processing and release in coordination with HR, ensuring accuracy, completeness, and on-time payment.
• Monitor and strengthen operational controls across branches (collections/deposits, petty cash, and other cash-handling processes).Prepare and deliver regular management reports (P&L, cash flow summaries, budget/expense tracking, variance analysis).
• Ensure compliance with statutory and tax requirements and support internal/external audits.\
• Document and improve SOPs, templates, and control procedures; train relevant teams as needed.
• Lead and develop the accounting team and drive performance, accountability, and continuous improvement.
• Conduct branch visits for control verification and retraining

QUALIFICATIONS & REQUIREMENTS: 

• Bachelor’s degree in Accountancy / Accounting Technology / Finance (CPA is a plus but not required if strong experience).
• 8–10+ years accounting experience, with 3+ years in a supervisory/manager role.
• Strong in bank reconciliation, treasury/cash management, internal controls, month-end closing.
• Experience in multi-site operations (clinics/retail/F&B/hospitality) strongly preferred.
• High proficiency in Excel/Google Sheets; comfortable building trackers/dashboards.
• Experience with accounting systems (e.g., QuickBooks Online, Xero, or similar).

 Work Schedule: Dayshift (9 am – 6 pm) 

Work Setup: Onsite

Locations: BGC

KEY RESPONSIBILITIES 
You will: 

• Manage daily customer inquiries and concerns through phone calls, emails and chats.
• Contribute to daily operations,.
• Assist customer regarding hotel accommodations, air and land travel transportation arrangements, booking/scheduling and reservations.

QUALIFICATIONS & REQUIREMENTS: 

• 2 to 3 years or above experience in a customer service operations environment (any BPO account).
• Travel account background is nice to have but not required.
• Able to approach and resolve inquiries effectively.
• Exposed to daily volume calls, chats and emails.

 Work Schedule: Early shift (6 am – 3 pm) 

Work Setup: Onsite

Locations: BGC

KEY RESPONSIBILITIES 
You will: 

• The position will function as a consultant in the PH and is classified as a mid-level individual contributor.
• The role will support both the Onboarding Pod and Success Pod.
• Direct interaction with clients.
• Driving expansion in other U.S. states.
• Ensuring compliance with U.S. laws and regulations.
• Performing light up-sell activities and managing account expansion.
• Leading strategic internal and client-facing projects.

QUALIFICATIONS & REQUIREMENTS: 

• Healthcare, legal, compliance, and B2B services background are preferred, but open to candidates from other industries.
• Strong escalation skills.
• High ownership in deliverables.
• Ability to manage technical aspects of the role.
• Strong B2B client-facing experience.
• Proven project ownership.
• Experience in process building.

 Work Schedule: Nightshift (9 pm – 5 am) 

Work Setup: Work From Home

Location: NCR (Remote)

The position is responsible for preparing and evaluating loan proposals through comprehensive credit assessment of borrowers and portfolios. It supports sound credit decision‑making by performing risk analysis, ensuring compliance with internal policies and regulatory requirements, and maintaining portfolio quality. The role works closely with lending officers and Institutional Banking counterparts to manage assigned accounts, meet service level commitments, and provide accurate credit evaluations that balance growth and risk.

KEY RESPONSIBILITIES 
You will: 

• Prepare and evaluate loan proposals through thorough credit assessment of borrowers and facilities.
• Perform credit risk analysis and support effective portfolio management.
• Ensure strict conformity with internal credit policies, regulatory guidelines, and external requirements.
• Coordinate proactively with Institutional Banking counterparts to ensure timely submission of pre‑approval and renewal documents.
• Manage assigned credit portfolios jointly with lending officers to support sound credit decisions.
• Prepare Evaluation and Recommendation for Credit Accommodation (ERCA) for credit line renewals in accordance with policy and agreed SLAs.
• Validate financial and non‑financial data submitted by lending units as part of the credit assessment process.
• Assess collateral adequacy, documentation gaps, policy deviations, and recommend appropriate risk mitigations.
• Identify policy and regulatory deviations and evaluate their impact on overall credit risk.
• Prepare financial models, spreadsheets, and credit evaluations for new borrowing clients.
• Review ERCAs prepared by business units for the establishment of new credit facilities, when required.
• Determine appropriate credit risk ratings and classifications and ensure they remain accurate and relevant.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Accountancy, Accounting Management, Financial Management, Economics, Mathematics, or Statistics.
• You must have at least 2 years of experience in credit analysis, with exposure to commercial or corporate loans.
• You must have strong knowledge of credit risk analysis and portfolio management.
• You must have strong quantitative and analytical skills.
• You must be proactive in problem‑solving and able to work under tight deadlines.
• You must have experience as a commercial or corporate Credit Analyst.
• You may have experience as a commercial or corporate Relationship Manager willing to perform credit functions.
• You may be a Certified Public Accountant (CPA) with experience from top accounting or audit firms.
• You may have experience as a Credit Officer handling commercial and consumer loans.

 Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite

Locations: General Santos, Zamboanga

KEY RESPONSIBILITIES

You will:

• Own client engagements/contracts across geographies- Operations support for establishing processes, metrics identification and reporting.
• Responsible for monitoring and managing the successful Transformation and subsequent delivery of the Service Operations Management (SOM) workstream, working with several external clients, to ensure that they are structured appropriately to deliver both direct and indirect business benefits.
• Responsible to achieve transformation at a high level of change management experience, including challenging, inspiring and leading the team.
• Lead business change management, responsible for delivering multiple organizational change programs, which deliver the transformed operating model for client.
• Assist management with career development activities for team members, team leaders and managers, including performance management, feedback and training

SKILLS AND QUALIFICATIONS

• 8 years of experience in Finance domain and preferably in a BPO environment
• Validated skills and experience in handling various aspects of Procure to Pay (Invoice Processing, Issue Resolution, Payments, Vendor Inquiry, Vendor Master, Travel and Expense, Latest tools and technologies in PTP.)
• Proven ability to manage and influence stakeholders across cross functional teams
• Proven experience in end to end Procure to Pay process. In depth process knowledge in central finance reporting, management reporting and reports
• Ability to influence people internal/external customers, Operations and Finance partners
• Prior Exposure in implementing ERP or oracle tools in F&A environment
• Ability to exponent and engage multiple customers across the globe and handle critical issues
• Focus on implementation - essential for delivery as per SLAs/ SOW
• Professional expertise in PTP operations with deep end-to-end process knowledge.
• Strong background in project management, driving standardization, automation, and enterprise tool deployment
• Skilled in benchmarking, best practice identification, process blueprinting, and implementation of optimized solutions.

Work Shift: Nightshift

Work setup: Onsite, Eastwood City Libis/UP Ayala Techno hub

The Procurement Supervisor ensures the business has a continuous and cost-effective supply of goods and services. This role oversees the complete procurement cycle, from sourcing and supplier evaluation to ordering, delivery coordination, and payment processing, while ensuring full compliance with procurement policies. The supervisor also partners closely with internal and external stakeholders to drive efficiency, support operations, and deliver value-added procurement solutions.

KEY RESPONSIBILITIES

You will:

• Manage the entire procurement lifecycle: sourcing, bidding, ordering, delivery monitoring, and payment processing.

• Source materials and services within the assigned category while adhering to procurement standards and compliance requirements.

• Work with internal teams to ensure adequate stock levels and vendor adherence to order requirements.

• Assist and collaborate with stakeholders to develop timely and accurate procurement solutions that support company objectives.

• Support supplier accreditation, pre‑bid activities, and qualification processes.

• Build and maintain strong working relationships with suppliers and internal partners.

• Prepare and submit weekly, monthly, and annual procurement reports and dashboards.

• Ensure accuracy and completeness of procurement data across all reporting activities.

• Manage contracts and support continuous improvement initiatives within procurement operations.

• Analyze complex procurement and supply chain data to provide logical, cost‑effective recommendations.

• Identify opportunities to streamline processes and enhance value creation across procurement activities.

• Demonstrate proactive problem‑solving, strong negotiation skills, and a self‑starter mindset.

• Collaborate effectively with team members and stakeholders; communicate clearly and present information professionally.

QUALIFICATIONS & REQUIREMENTS:

• You must have a degree in Management, Engineering, Supply Chain, or an equivalent field.

• You must have at least 3 years of experience in procurement within logistics, supply chain, transportation, or shipping industries.

• You must have working knowledge of ERP/P2P systems such as Oracle, SAP, Zycus, or Ariba.

• You must be proficient in MS Office applications (Excel, Word, PowerPoint).

• You must have strong analytical skills and solid negotiation capabilities.

• You must have experience in management reporting with high attention to detail.

• You must have project management skills and the ability to oversee multiple procurement activities efficiently.

Work Schedule: Compressed work week (8 am – 6:30 pm)

Work Setup: Onsite – Pasay City

The ideal candidate for this position will possess strong know how of the process and act as an effective back-up to his/her supervisor. The position will work closely with the Fund Accounting team to keep them motivated and devise continuous ways to improve the process.

KEY RESPONSIBILITIES

You will:

Service Delivery

• Become a SME (Subject Matter Expert) of the process by acquiring complete knowledge & understanding of NAV Calculation Processing & Review across all funds & instruments types.
• Ensure NAV calculations are produced in a timely manner as per SLA. Completeness of NAV packs includes accurate report generation, timely delivery of reports, scanning & archiving.
• Ensure all reconciliation breaks in TA, Cash & Stock are validated and justified for each calculated NAV.

Financial:

• Adhere to Quality of 100% while producing & reviewing NAVs.
• Ensure there is NO Financial impact/loss to the organization

People:

• Manage staff on daily BAU and to take corrective measures/actions, if required. Updating required staff/team adequately on any changes/new events impacting BAU. Should be proactively escalating the BAU/Staff issues to Manager.
• Identifying the staff training requirement & ensure all the necessary training has been provided to the team members to perform the relevant tasks.

Risk Management:

• Enforce 100% compliance of ISAE3402. Carry out sample testing on daily basis & document the results.
• Ensure procedures are in place to effectively deal with exceptions and that they are reviewed, researched, documented and resolved in a timely manner.
• Identify the manual steps, process efficiencies & developments, by providing practical ideas on areas of improvements & work towards its automation.
• Ensure to minimize the unplanned leaves, especially during business critical days, like month end, rollover days and migration of new funds.

QUALIFICATIONS

• Experience in Fund Accounting
• Experience working with various clients across several locations

Work Set Up: Hybrid (BGC Taguig Office), Must be amenable to work night shift

We are hiring for an international bank that is setting up operations here in the Philippines that provide support services, back-office operations services related to or which further the accomplishment of the corporation’s investment services, banking transaction processing, and equity investment.

Middle Office - Cash & FX Operations

This role match foreign exchange deals executed by the Client and ensure timely & proper settlement of these deals in the respective markets. As a part of Middle office Team Treasury operation serves Client Clean Cash payment & prefunding FX.

Key Responsibilities:

• Ensure that the set SLA’s are met within the agreed timelines.
• Ensure that Cross Training and Knowledge transfer between the team and processes is happening on a periodical basis.
• Analyze previous Incidents in the team and understand the pattern, root cause to apply any additional controls wherever necessary.
• Coordinating with both internal and external stake holders to resolve Cash & FXMM queries. FX. This is to ensure client will receive an updated cash position next day. As a part of Middle office Team Treasury operation serves Client Clean Cash payment & prefunding FX.
• Perform a Supervisory check for all critical activities as identified in the process
• Handle escalations/ critical tasks/ new process by providing effective resolution
• Ensure that Team meeting /Brain Storming Sessions are conducted if required and also share the best practices and ideas with the peer groups and team members
• Plan and chart out the IDP for the team members for attaining the desired objective in alignment with team goal.

Qualifications:

• Experience in Cash and FX Operations.
• Able to clearly understand and envisage the Swift messages (MT103,MT202,MT210,MT304,MT300,MT299,MT199 etc)
• Thorough understanding of all Capital market, Financial Instruments, Investment baking processes and above average accounting skills
• Proficient in Microsoft Office Applications and strong MS Excel skills required.
• Strong analytical skills, detail orientation, service commitment, solid organizational and interpersonal skills.
• Capacity to deal with high volumes of activity

Work Set Up: Hybrid (BGC Taguig Office), Day Shift (Australia Timezone)

We are hiring for an international bank that is setting up operations here in the Philippines that provide support services, back-office operations services related to or which further the accomplishment of the corporation’s investment services, banking transaction processing, and equity investment.

Middle Office - Trade Processing

Key Responsibilities:

• Ensure/Contribute for smooth day-to-day operations are managed with 100% accuracy (Acquire in-depth knowledge in Trade booking, Matching, Settlements and reconciliation) manage priorities during workloads and to ensure all tasks are completed in a timely and accurate manner within agreed SLA’s.
• Ensure all procedures are up to date and organized for easy reference from other site.
• Ensure to have hands on practice of BAU – Maker
• Proactively retain knowledge level in the teams to enable takeover
• Flexibility to support/handle process of other HUBS when ERS is invoked.
• Ensure Checklist and documentation is completed /readily available during ERS takeover to mitigate risk in takeover.

Qualifications:

• Experience in Trade life cycle processing – Capture, Confirmation, Settlement.
• Thorough understanding of all Capital market, Financial Instruments, Investment baking processes and above average accounting skills
• Proficient in Microsoft Office Applications and strong MS Excel skills required.
• Report and escalate operational on major incidents including any breach and error occurrences to the management. Understand KPI’s/KMP’s & follow audit guidelines strictly (Internal and External)
• Ensure that the controls are performed thoroughly any issues promptly addressed and documented.

Work Set Up: Hybrid (BGC Taguig Office), Day Shift (Australia Timezone)