The position is responsible for leading the Spare Parts and Accessories Sales section to achieve sales targets, strengthen dealer partnerships, and drive business growth. It oversees sales planning, dealer development, budget management, and team performance while ensuring alignment with company objectives and after-sales strategies. The role analyzes market trends, customer behavior, and sales performance to develop effective action plans, improve operational efficiency, and maximize revenue opportunities within the dealer network.

KEY RESPONSIBILITIES:

• Develop annual sales plans, targets, and strategies based on company objectives, market opportunities, and business priorities.
• Establish sales targets by area and dealer, and implement action plans to achieve sales and profitability objectives.
• Monitor sales performance, analyze sales data, and recommend corrective actions to address gaps and opportunities.
• Prepare and present sales analyses, forecasts, and performance reports to management.
• Manage and optimize section resources, including manpower, operating expenses, and budgets.
• Build, implement, and monitor dealer support programs to enhance dealer performance and customer satisfaction.
• Develop and maintain strong relationships with dealers and identify opportunities for dealer expansion and growth.
• Communicate company policies, sales initiatives, and operational requirements to dealers to ensure consistent implementation.
• Gather and analyze market intelligence, including competitor activities, dealer performance, and customer trends, and provide recommendations to management.
• Lead and supervise section personnel, providing coaching, guidance, and performance management to achieve individual and team objectives.
• Coordinate with cross-functional teams to support after-sales operations, product availability, and dealer requirements.
• Standardize sales processes, planning activities, and operational procedures to improve efficiency and consistency.
• Drive continuous improvement initiatives that strengthen sales performance and dealer engagement.
• Support organizational projects and strategic initiatives related to spare parts and accessories sales growth.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Business, Marketing, Management, Economics, Finance, or a related field.
• You must have at least 3 years of leadership experience managing a sales team within the automotive industry or machinery after-sales operations.
• You must have at least 3 years of experience handling budget management, KPI management, or performance management.
• You must have strong knowledge of spare parts operations, after-sales business processes, and related products.
• You must have experience in sales planning, target setting, and action plan implementation.
• You must have strong analytical skills and the ability to interpret sales data and market trends.
• You must have knowledge of dealer operations, customer behavior, and after-sales market dynamics.
• You must have project management and action plan execution skills.
• You must have working knowledge of basic finance and accounting principles.
• You must have excellent communication, stakeholder management, and dealer relationship-building skills.
• You must demonstrate strong customer focus, results orientation, compliance, creativity, and a passion for business growth.
• You must have strong leadership capabilities in decision-making, team development, and talent development.
• You must be highly organized, proactive, and capable of driving operational and sales improvements in a fast-paced environment.

Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite – Mandaue City, Cebu

The position is responsible for overseeing the overall operations of the cold storage facility to ensure efficient workflow, product integrity, cost control, and compliance with safety and regulatory requirements. It leads plant operations by driving operational excellence, optimizing cold chain performance, and ensuring that storage, handling, and production targets are achieved efficiently. The role works closely with cross-functional teams to align business objectives, maintain operational continuity, and foster a high-performance work environment.

KEY RESPONSIBILITIES:

You will:

• Oversee daily plant operations to ensure efficient, safe, and continuous facility performance.
• Develop and implement operational plans, production schedules, and strategies to achieve business objectives.
• Monitor storage conditions, operational output, and product quality to ensure compliance with company and industry standards.
• Ensure proper operation, maintenance, and reliability of cold storage systems, refrigeration equipment, and facility infrastructure.
• Identify operational bottlenecks and implement corrective actions to improve efficiency and productivity.
• Drive continuous improvement initiatives focused on cost optimization, operational efficiency, and service quality.
• Monitor and manage plant KPIs, operational targets, and performance metrics.
• Lead, supervise, and develop plant personnel across various operational functions.
• Establish clear performance expectations, accountabilities, and responsibilities across teams.
• Coordinate closely with Supply Chain teams to support inventory management, storage optimization, and logistics planning.
• Collaborate with Maintenance teams to ensure equipment reliability and minimize downtime.
• Partner with Human Resources on manpower planning, employee relations, training, and organizational development initiatives.
• Work with Finance teams on budgeting, cost control, and operational planning activities.
• Support safety programs and ensure adherence to occupational health, safety, and environmental standards.
• Promote employee engagement, teamwork, accountability, and a culture of operational excellence.
• Prepare operational reports and provide recommendations to management regarding plant performance, resource utilization, and improvement opportunities.
• Ensure compliance with regulatory requirements, food safety standards, and cold storage operational guidelines.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Engineering, Industrial Engineering, Management, or a related field.
• You must have at least 5 years of experience in manufacturing, cold storage, warehousing, or plant operations.
• You must have supervisory or managerial experience leading operational teams.
• You must have strong knowledge of production management, cold chain operations, quality control, and process improvement methodologies.
• You must have familiarity with food safety standards, cold storage regulations, and compliance requirements.
• You must have proven experience managing plant KPIs, operational performance targets, and resource planning.
• You must have strong communication and coordination skills to effectively align multiple departments and stakeholders.
• You must have experience working with cross-functional teams including Supply Chain, Maintenance, Human Resources, Finance, and Operations.
• You must have strong leadership, decision-making, and problem-solving capabilities.
• You must be highly organized, results-driven, and capable of working effectively in a fast-paced environment.
• You must have experience in budgeting, reporting, and operational planning

Work Schedule: Monday to Saturday (8 am – 5 pm) 

Work Setup: Onsite – Jaro, Iloilo City

The position is responsible for ensuring the safety, security, and regulatory compliance of all fleet and logistics operations. It safeguards personnel, vehicles, cargo, and company assets by implementing safety programs, conducting inspections and audits, managing emergency response activities, and promoting a culture of safety across operations. The role oversees risk assessments, driver evaluations, incident investigations, and compliance monitoring to support safe, secure, and efficient transportation operations.

KEY RESPONSIBILITIES:

You will:

• Implement and monitor fleet safety and security programs across all logistics and transportation operations.
• Ensure compliance with company policies, industry standards, and government regulations related to transportation safety and security.
• Conduct regular risk assessments and develop preventive measures to minimize operational hazards and incidents.
• Lead emergency response efforts during transit accidents, security incidents, and terminal emergencies.
• Conduct investigations of accidents, near misses, and safety incidents to determine root causes and implement corrective actions.
• Perform routine inspections of fleet units, personal protective equipment (PPE), safety devices, and specialized equipment to ensure operational readiness.
• Conduct safety audits and compliance assessments to verify adherence to safety standards and regulatory requirements.
• Monitor, track, and manage the renewal of safety certifications, permits, and regulatory documents.
• Develop and facilitate safety training programs, toolbox meetings, and awareness initiatives for drivers and operational personnel.
• Conduct technical driving assessments and evaluations for new and existing drivers, including heavy vehicle operations.
• Assist in the screening and evaluation of logistics personnel, including background verification and safety competency assessments.
• Maintain safety records, incident reports, inspection findings, and compliance documentation.
• Coordinate with operations, fleet management, and external agencies on safety, security, and compliance matters.
• Recommend process improvements and corrective actions to strengthen fleet safety, operational security, and risk management practices.
• Support crisis management activities and business continuity efforts during emergencies or critical incidents.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor's degree or completion of a 4–5-year college program.
• You must have a Basic Occupational Safety and Health Course (BOSHC) certification or qualification as Safety Officer 2 (SO2) or Safety Officer 3 (SO3).
• You must have at least 3–5 years of experience in trucking operations, preferably within the petroleum industry.
• You must have at least 2 years of direct experience as a Safety Officer supporting trucking or fleet operations.
• You must have a valid driver's license and be capable of operating both automatic and manual transmission vehicles.
• You must have experience conducting driving assessments for heavy vehicles such as 10-wheel trucks and tractor heads.
• You must have strong knowledge of transportation safety regulations, security standards, and compliance requirements.
• You must have expertise in HAZMAT operations, emergency preparedness, incident response, and risk management.
• You must have experience conducting investigations, inspections, audits, and safety assessments.
• You must be proficient in Google Workspace applications, including Google Docs, Sheets, Slides, and Forms.
• You must have strong analytical, problem-solving, and decision-making skills.
• You must have excellent communication, training, and stakeholder management abilities.
• You must be highly organized, detail-oriented, and capable of responding effectively in emergency situations.
• You must be willing to travel and support operations across multiple locations as required.

Work Schedule: Monday to Saturday (8 am – 5 pm) 

Work Setup: Onsite – Malolos, Bulacan

The position is responsible for leading talent acquisition efforts and ensuring the successful delivery of recruitment targets while supporting key Human Resources functions. It oversees end-to-end recruitment activities, workforce planning, and hiring performance, while providing operational support across employee relations, training and development, compensation and benefits, HR administration, and employee engagement. The role ensures that HR programs, processes, and initiatives are effectively implemented to support workforce productivity, compliance, and organizational growth.

KEY RESPONSIBILITIES:

You will:

• Lead and manage end-to-end recruitment activities to achieve hiring targets and workforce requirements.
• Develop and implement sourcing strategies to attract qualified candidates across various recruitment channels.
• Monitor recruitment performance metrics and ensure attainment of hiring quotas, turnaround times, and other talent acquisition KPIs.
• Partner with hiring managers to understand manpower requirements and workforce planning needs.
• Supervise and guide recruitment team members to ensure effective execution of hiring activities.
• Conduct candidate assessments, interviews, and selection processes to ensure quality hiring decisions.
• Ensure a smooth onboarding process and successful integration of new employees into the organization.
• Support employee relations activities, including documentation, investigations, disciplinary processes, and case management.
• Assist in the implementation of training and development programs, learning initiatives, and employee capability-building activities.
• Support compensation and benefits administration, including payroll-related inputs, employee benefit coordination, and policy implementation.
• Oversee HR operations processes, including employee records management, employee lifecycle transactions, and HR documentation.
• Support employee engagement programs and culture-building initiatives that promote employee satisfaction and retention.
• Ensure compliance with labor laws, company policies, and HR governance requirements.
• Prepare and analyze HR reports, recruitment metrics, and workforce data to support management decision-making.
• Recommend and implement process improvements to enhance HR service delivery and operational efficiency.
• Collaborate with leadership and cross-functional teams to support business and workforce objectives.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
• You must have at least 3–5 years of Human Resources experience with strong specialization in Recruitment and Talent Acquisition. At least 2 years of experience in a supervisory or team leadership role is preferred.
• You must have a proven track record of achieving or exceeding recruitment targets and talent acquisition KPIs.
• You must have experience in high-volume or fast-paced hiring environments.
• You must have practical experience in employee relations, including case handling, documentation, and basic investigations.
• You must have exposure to training and development programs and learning initiatives.
• You must have working knowledge of compensation and benefits administration, including payroll support and employee benefits coordination.
• You must have experience in HR operations, employee records management, and employee lifecycle processes.
• You must have exposure to employee engagement and culture-building programs.
• You must have strong knowledge of labor laws, HR policies, and compliance standards.
• You must be proficient in Microsoft Office, Google Workspace, and recruitment platforms.
• You must have strong leadership, analytical, and decision-making skills.
• You must be results-driven, highly organized, and capable of managing multiple HR priorities simultaneously.

Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite – Makati City

KEY RESPONSIBILITIES

You will:

• Review and process property-related invoices (i.e. utilities, repairs, facilities management, capital works)
• Match purchase orders, contracts and supporting documents to invoices · Process high volume of invoices including: Manually entered Purchase orders and invoices and Ensuring Purchase Order details match invoice: correct supplier, entity, amount, due date, bank details
• Oversee vendor data within the MyBuildings / MRI system, including checking vendor details on set up
• Complete weekly and ad hoc payment runs when required in respect of property and fund expenses, bank interest payments and fund distributions
• Oversight of cashflow models to ensure required cash reserves maintained
• Reconciliation of accounts payable control accounts and bank accounts
• Liaise with suppliers and property managers to resolve discrepancies and disputes.
• Reconcile supplier statements
• Ad hoc duties as required
• Raise and process tenant invoices in accordance with lease agreements (i.e. rent, outgoings, marketing contributions, ad-hoc billing)
• Monitor rent rolls and tenant payment schedules, ensuring accuracy and timeliness
• Perform bank reconciliations · Perform daily cash management duties, including the recording of bank deposits and posting of cash to the accounts receivable sub-ledger
• Clarify bank deposit queries to establish the correct payer and correct charge by contacting tenants/property managers and seeking further information
• Chase overdue receivables, issue reminders and liaise with property managers on arrears
• Reconcile tenant accounts and prepare tenant statements as require
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Prepare analytical and ratio analyses relevant to A/R so management can gain a better understanding of how collection efforts are progressing
• Assist with monthly financial close by providing accurate accruals and transaction reports
• Maintain up-to date records of property operating expenses and ensure accurate cost allocations
• Support audit processes by preparing supporting documents and reconciliations
• Support the Brisbane RE team with finance tasks and reporting requirements where required.
• Contribute to process improvements initiatives and internal control enhancements

QUALIFICATIONS:

• Background in REAL ESTATE ACCOUNTING/PROPERTY is a must, preferably with Australia-based BPO or Shared Services set up.
• College degree in Accounting or Finance
• String background in Accounts Payable and Receivable role
• Experience in accounts payable/receivable, ideally in real estate or commercial property management
• Familiarity with property lease terms, outgoings and tenant recovery principles
• Strong reconciliation and attention to detail skills
• Effective communicator who can work collaboratively with Property Managers, Tenants, Suppliers, and other internal stakeholders
• Ability to manage multiple tasks and prioritise in a fast-paced environment
• Analytical skills
• Solid knowledge in accounting principles

Work Schedule: Early Morning Shift (AU - 6am-3pm)

Work Set-up: Full-onsite, Ortigas, Pasig

KEY RESPONSIBILITIES

You will:

• Own a portfolio of mid-market and select enterprise customers across the APAC region and Philippines, serving as the primary post-sales point of contact.
• Manage the full customer lifecycle, including onboarding, product adoption, customer success planning, renewals, and expansion opportunities.
• Lead customer onboarding in collaboration with Solutions Engineers, conducting discovery sessions, adoption planning, implementation guidance, and regular business reviews.
• Drive customer retention, renewal, and expansion by identifying adoption gaps, increasing product usage, and uncovering opportunities for deeper integration.
• Build trusted advisor relationships with customer stakeholders, providing strategic recommendations and ensuring customers realize measurable business value from the company's solutions.
• Own renewal and expansion revenue for assigned mid-market accounts while partnering with Account Executives on enterprise renewals and growth opportunities.
• Conduct regular business and value reviews, presenting product usage insights, best practices, and strategic recommendations to senior customer stakeholders.
• Collaborate closely with Sales, Solutions Engineering, Product, Marketing, and Leadership teams to advocate for customer needs and improve the overall customer experience.
• Capture customer feedback and communicate product enhancement opportunities to internal teams to help influence product roadmap and service improvements.
• Support reseller and channel partners in managing their customers by providing product expertise and acting as an escalation point when needed.
• Develop and improve Customer Success playbooks, documentation, and operational processes that enable the team to scale effectively.
• Represent the company during customer meetings, onsite visits, and industry events across the Philippines and APAC region as required.
• Partner with Sales and Marketing teams to generate customer referrals, testimonials, and case studies that support business growth.

SKILLS AND QUALIFICATIONS

• Has 3–5 years of experience in Customer Success, Account Management, Customer Experience, or another customer-facing role with a proven track record of driving customer retention, renewals, and account growth.
• Experience managing the complete customer lifecycle, including onboarding, adoption, customer engagement, renewals, and expansion.
• Experience supporting mid-market and enterprise customers, preferably across the APAC region.
• Background in the Call Center/BPO, Contact Center, CCaaS, Telephony, Unified Communications, or Customer Experience (CX) industry is highly preferred.
• Experience working with SaaS products and subscription-based business models.
• Strong commercial mindset with experience owning or contributing to renewal and expansion revenue targets.
• Excellent stakeholder management skills with the ability to build relationships with senior executives and technical teams.
• Strong communication, presentation, and relationship management skills.
• Comfortable collaborating cross-functionally with Sales, Solutions Engineering, Product, Marketing, and Leadership teams.
• Ideally possesses technical aptitude with an understanding of software deployments, APIs, SDKs, or enterprise software integrations.
• Highly organized, proactive, self-driven, and capable of managing multiple customer accounts simultaneously.
• Experience working in a startup or fast-paced, high-growth environment is highly preferred.

Work Set Up: Remote; Open to field work (client visits and events)

Work Schedule: Day shift, but must be open to working a mid shift.

The PKI Engineer supports and enhances the enterprise certificate management environment. The role manages the full certification lifecycle, maintain PKI infrastructure, support cloud and infrastructure security initiatives, and help ensure the reliability and compliance of critical certificate services.

KEY RESPONSIBILITIES

You will:

• Administer and maintain PKI infrastructure and certificate lifecycle activities, including issuance, renewal, and revocation.
• Deploy and manage certificates across servers, applications, load balancers, and cloud environments.
• Monitor certificate health and expiration to prevent service disruptions.
• Troubleshoot certificate-related incidents and infrastructure issues.
• Support compliance, audit, and security requirements.
• Develop basic automation using PowerShell, Python, or shell scripting.
• Maintain operational documentation, inventory, and runbooks.

QUALIFICATIONS:

• Has strong background/experience in Wintel
• 5 years in compute, infrastructure, or systems administration.
• 3 years hands on experience managing PKI and certificate services.
• Strong operational experience with Certificate issuance and renewals, Internal and external Eertificates, and Enterprise infrastructure environments
• Technical Skills (Administrator-Level)
  
  • X.509 certificates
  • TLS / HTTPS
• Experience administering Microsoft AD CS and/or enterprise PKI tools.
• Hands-on experience deploying certificates to Windows/Linux servers, IIS, Apache, Nginx, and Load balancers or reverse proxies
• Familiarity with certificate tooling such as Venafi, Keyfactor, AppViewX, DigiCert, Sectigo (any one or more)
• Working knowledge of PowerShell and/or basic Python or shell scripting and ITSM tools (e.g., ServiceNow)

Work Schedule: Hybrid (Onsite – 10 times a month)

Shift Schedule: Graveyard Shift

Location: Makati City

KEY RESPONSIBILITIES 
You will: 

• Responsible for managing residential mortgage applications from lodgement to settlement
• Supporting brokers through document collection, compliance, lender communication, and settlement coordination using ApplyOnline, Australian lender portals, and mortgage CRMs.

QUALIFICATIONS & REQUIREMENTS: 

• AU Mortgage Processing experience
• End-to-end mortgage loan processing
• Experience with CRM systems (Infinity or MyCRM preferred, but any CRM is acceptable)
• Experience using lender portals
• Serviceability assessment
• Valuation ordering

Work Setup: Full onsite for the first 6 months, hybrid eventually

 Work Schedule: Day Shift (6:00 AM – 3:00 PM) 

Locations: BGC

The position is responsible for remotely operating robotic systems to support advanced technology operations from on‑site facilities. It ensures accurate, efficient, and safe execution of tasks using specialized control systems, while maintaining high levels of situational awareness, precision, and responsiveness in a fast‑paced, technology‑driven environment. The role also supports system reliability through monitoring, troubleshooting, maintenance checks, and adherence to operational standards and security protocols.

KEY RESPONSIBILITIES 

• Operate remote‑controlled robotic systems with accuracy and efficiency to ensure smooth performance.
• Utilize virtual reality platforms, specialized software interfaces, and control devices to navigate and manage operations.
• Maintain situational awareness during live system operations to support safe and effective execution.
• Adapt quickly to new technologies, platforms, and system upgrades.
• Follow standard operating procedures and operational guidelines to ensure safety and consistency.
• Perform initial troubleshooting of system issues and escalate concerns to the appropriate teams.
• Collaborate with technical and operations teams to improve workflows and system performance.
• Ensure adherence to security protocols and compliance standards to protect systems and data integrity.
• Conduct routine inspections, preventive maintenance checks, and functional testing during downtime.
• Document operational activities, system performance, and incidents for reporting and tracking purposes.
• Participate in training sessions and support knowledge sharing within the team.
• Follow workplace safety standards to maintain a secure and compliant working environment.

 QUALIFICATIONS & REQUIREMENTS: 

• You must be at least a Senior High School graduate. Having completed at least 2 years in college or being a fresh graduate of any 4- or 5-year course is an advantage.
• You must have gaming experience, particularly in FPS, simulation, strategy, or racing environments. Familiarity with cybersecurity practices related to remote systems (an advantage).
• You must be comfortable working with advanced technologies such as VR systems, controllers, and remote operation tools.
• You must have excellent hand‑eye coordination, reflexes, and rapid decision‑making skills.
• You must have strong problem‑solving abilities to address real‑time operational challenges.
• You must have close attention to detail and the ability to maintain accuracy in repetitive tasks.
• You must have basic English communication skills sufficient to understand instructions and documentation.
• You must be disciplined, focused, and able to work effectively in a structured, technology‑driven environment.

 Work Schedule: Shifting

Work Setup: Onsite – Alabang, Muntinlupa City 

The position is responsible for overseeing day-to-day operational activities during assigned shifts to ensure seamless service delivery, workforce productivity, and compliance with established procedures. It serves as the primary operational point of contact during the shift, providing real-time support, issue resolution, workforce coordination, and performance monitoring. The role works closely with operations leadership, partner stakeholders, and support teams to maintain operational continuity, drive team performance, and ensure alignment with organizational standards and objectives.

KEY RESPONSIBILITIES 

• Oversee daily operations during assigned shifts to ensure efficient and uninterrupted service delivery.
• Monitor workforce attendance, schedule adherence, break compliance, and shift readiness to maintain adequate staffing levels.
• Ensure team members comply with established SOPs, operational processes, quality standards, and security requirements.
• Identify, document, and escalate operational issues, equipment concerns, and workflow disruptions while initiating immediate corrective actions when appropriate.
• Provide timely operational updates to management regarding performance, incidents, and critical developments during the shift.
• Support business continuity efforts by assisting with operational adjustments during staffing shortages, system issues, or other disruptions.
• Monitor the availability and condition of operational equipment, tools, and workstations, and coordinate maintenance or technical support requirements.
• Manage user access and authorization to operational systems while ensuring compliance with access control and security protocols.
• Coordinate with HR and relevant stakeholders regarding attendance concerns, employee welfare, workplace issues, and other people-related matters.
• Serve as the primary operational liaison between internal teams, partner representatives, and leadership during assigned shifts.
• Communicate operational updates, process changes, and directives to ensure alignment across the team.
• Provide floor support, coaching, and guidance to employees to maintain productivity and adherence to operational standards.
• Monitor individual and team performance and provide timely feedback to address performance gaps.
• Support onboarding, training reinforcement, and knowledge transfer activities for team members.
• Conduct shift huddles, briefings, and alignment meetings to communicate priorities, updates, and expectations.
• Prepare and submit operational reports covering attendance, productivity, incidents, performance trends, and shift observations.
• Maintain accurate documentation of coaching sessions, escalations, operational concerns, and corrective actions.
• Support continuous improvement initiatives by identifying opportunities to enhance productivity, quality, and operational efficiency.

 QUALIFICATIONS & REQUIREMENTS: 

• You must have at least 3–4 years of relevant experience in operations, team supervision, workforce coordination, or a similar role. Exposure to tele-operations, remote operations, VR systems, gaming technologies, data annotation, or technology-enabled operational environments is an advantage.
• You must have experience leading teams or coordinating day-to-day shift operations.
• You must have experience monitoring productivity, attendance, quality, and operational performance metrics.
• You must have strong problem-solving and decision-making skills within a fast-paced operational environment.
• You must have excellent verbal and written communication skills in English.
• You must have strong organizational skills and attention to detail.
• You must have the ability to manage multiple priorities while maintaining operational accuracy and efficiency.
• You must demonstrate initiative, accountability, and a proactive approach to issue resolution.
• You must be willing to work onsite and support shifting or flexible schedules based on operational requirements.

Work Schedule: Shifting

Work Setup: Onsite, Muntinlupa City