KEY RESPONSIBILITIES

You will:

• Ensure all locations consistently meet company operating standards.
• Monitor sales pipeline, occupancy, and revenue performance.
• Ensure sales targets are consistently achieved.
• Coach and mentor the sales team.
• Review pricing, promotions, and sales strategies.
• Identify new revenue opportunities.
• Oversee execution of marketing campaigns and initiatives.
• Ensure social media, events, partnerships, and community engagement support occupancy goals.
• Monitor brand consistency across all locations.
• Evaluate marketing ROI and recommend improvements.
• Lead, coach, and mentor department heads.
• Conduct regular one-on-one meetings with key staff.
• Build a high-performance, accountability-driven culture.
• Identify staffing needs and succession opportunities.
• Develop and implement KPIs for every department.
• Conduct quarterly and annual performance evaluations.
• Create improvement plans for underperforming employees.
• Recommend promotions, incentives, disciplinary actions, and training.
• Ensure SOPs are followed consistently.
• Monitor budgets and operating expenses.
• Review monthly P&L performance.
• Identify cost-saving opportunities.
• Ensure operational efficiency without compromising service quality

QUALIFICATIONS:

• Graduate of Bachelor's Degree
• 5 years and above related sales operations experiences
• At least 3 years or above of people management experience
• Exposure in co-working space industry is an advantage

Work Schedule: Day Shift (9am-6pm)

Work Set-up: Hybrid 3x per week, Makati City

The position is responsible for remotely operating robotic systems to support advanced technology operations from on‑site facilities. It ensures accurate, efficient, and safe execution of tasks using specialized control systems, while maintaining high levels of situational awareness, precision, and responsiveness in a fast‑paced, technology‑driven environment. The role also supports system reliability through monitoring, troubleshooting, maintenance checks, and adherence to operational standards and security protocols.

KEY RESPONSIBILITIES 

• Operate remote‑controlled robotic systems with accuracy and efficiency to ensure smooth performance.
• Utilize virtual reality platforms, specialized software interfaces, and control devices to navigate and manage operations.
• Maintain situational awareness during live system operations to support safe and effective execution.
• Adapt quickly to new technologies, platforms, and system upgrades.
• Follow standard operating procedures and operational guidelines to ensure safety and consistency.
• Perform initial troubleshooting of system issues and escalate concerns to the appropriate teams.
• Collaborate with technical and operations teams to improve workflows and system performance.
• Ensure adherence to security protocols and compliance standards to protect systems and data integrity.
• Conduct routine inspections, preventive maintenance checks, and functional testing during downtime.
• Document operational activities, system performance, and incidents for reporting and tracking purposes.
• Participate in training sessions and support knowledge sharing within the team.
• Follow workplace safety standards to maintain a secure and compliant working environment.

 QUALIFICATIONS & REQUIREMENTS: 

• You must be at least a Senior High School graduate. Having completed at least 2 years in college or being a fresh graduate of any 4- or 5-year course is an advantage.
• You must have gaming experience, particularly in FPS, simulation, strategy, or racing environments. Familiarity with cybersecurity practices related to remote systems (an advantage).
• You must be comfortable working with advanced technologies such as VR systems, controllers, and remote operation tools.
• You must have excellent hand‑eye coordination, reflexes, and rapid decision‑making skills.
• You must have strong problem‑solving abilities to address real‑time operational challenges.
• You must have close attention to detail and the ability to maintain accuracy in repetitive tasks.
• You must have basic English communication skills sufficient to understand instructions and documentation.
• You must be disciplined, focused, and able to work effectively in a structured, technology‑driven environment.

 Work Schedule: Shifting

Work Setup: Onsite – Alabang, Muntinlupa City 

The position is responsible for developing, publishing, and maintaining workforce schedules that support operational demand, staffing requirements, and service continuity. It ensures accurate roster management, shift planning, rest-day scheduling, and workforce allocation while aligning with approved workforce plans and operational requirements. The role works closely with Workforce Management, Operations, Learning & Development, and HR teams to ensure workforce readiness, schedule compliance, and optimal staffing coverage across all sites and shifts.

KEY RESPONSIBILITIES

You will:

• Develop, publish, and maintain workforce schedules by site, shift, team, role, and employee based on approved staffing plans and operational requirements.
• Plan and assign shifts, rest days, break schedules, lunch schedules, training blocks, and workforce allocations to ensure optimal coverage and compliance.
• Monitor and manage schedule changes including leaves, overtime, shift adjustments, training schedules, roster updates, and workforce movements.
• Validate schedule changes to ensure coverage requirements, compliance standards, and operational targets are maintained.
• Identify potential staffing gaps, overstaffing scenarios, and schedule conflicts before publication and recommend appropriate solutions.
• Coordinate with Workforce Management, Real-Time Analysts, Site Leads, and Operations teams to ensure schedules align with forecasted demand and workforce requirements.
• Maintain schedule records, version controls, approval logs, and documentation to ensure accuracy and audit readiness.
• Generate schedule reports, roster summaries, rest-day plans, coverage analyses, and workforce scheduling data for operational stakeholders.
• Support workforce planning initiatives by aligning scheduling activities with hiring plans, onboarding schedules, training requirements, and business growth projections.
• Contribute to continuous improvement initiatives by enhancing scheduling processes, tools, reporting methods, and workforce allocation practices.

 QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• You must have at least 2–4 years of experience in workforce scheduling, workforce management, operations planning, or a similar role.
• You must have experience supporting BPO, contact center, shared services, or other high-volume operational environments.
• You must have strong knowledge of workforce scheduling concepts including shift planning, staffing coverage, rest-day management, break scheduling, overtime planning, and workforce allocation.
• You must be proficient in Microsoft Excel, Google Sheets, workforce management systems, and scheduling tools.
• You must have strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• You must have the ability to interpret staffing requirements and translate them into practical workforce schedules.
• You must have strong communication and stakeholder management skills to coordinate effectively with Workforce Management, Operations, Learning & Development, and HR teams.
• You must be capable of managing multiple schedule changes, competing priorities, and workforce requirements within a fast-paced environment.
• You must demonstrate strong ownership, accuracy, documentation discipline, and the ability to proactively identify scheduling risks before they impact operations.

Work Schedule: Flexible/Rotational shift

Work Setup: Onsite, Muntinlupa City 

The position is responsible for monitoring real-time workforce activities to ensure optimal staffing coverage, schedule adherence, and operational continuity. It serves as the central control point for intraday workforce management by tracking attendance, adherence, staffing variances, and coverage risks. The role works closely with Workforce Management, Operations, and Site Leadership teams to identify workforce gaps, support recovery actions, and provide accurate workforce data that enables efficient day-to-day operations.

KEY RESPONSIBILITIES

You will:

• Monitor real-time attendance, schedule adherence, break and lunch compliance, shrinkage, and workforce availability throughout the operating day.
• Track and validate attendance exceptions, including absences, tardiness, early departures, schedule deviations, and off-task activities.
• Identify staffing gaps, coverage risks, and workforce shortages, and escalate concerns before operational performance is impacted.
• Provide real-time staffing visibility, workforce snapshots, and attendance updates to Operations, Workforce Management, and Site Leadership teams.
• Support intraday workforce adjustments by monitoring the impact of absences, training activities, equipment issues, demand fluctuations, and other operational disruptions.
• Coordinate with Workforce Management and operational leaders regarding staffing movements, schedule changes, and coverage recovery actions.
• Communicate workforce exceptions, staffing risks, and operational updates through approved escalation channels.
• Maintain attendance trackers, adherence logs, workforce records, and real-time monitoring reports.
• Prepare end-of-shift reports and workforce actuals used for staffing analysis, shrinkage reporting, and workforce planning.
• Ensure accuracy and integrity of workforce data by validating reports, investigating discrepancies, and maintaining proper documentation.
• Support continuous improvement initiatives related to workforce visibility, adherence monitoring, staffing optimization, and reporting processes.

 QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, Statistics, Mathematics, or a related field.
• You must have at least 3–4 years of experience in Workforce Management, Real-Time Analysis, Workforce Operations, Command Center, or a similar role.
• You must have experience in a BPO, contact center, shared services, or other high-volume operational environment.
• You must have strong knowledge of workforce concepts, including attendance, adherence, shrinkage, staffing variance, productive headcount, and coverage management.
• You must have experience conducting real-time workforce monitoring and intraday operational support.
• You must have strong analytical skills and the ability to interpret workforce data and identify operational risks.
• You must be proficient in Microsoft Excel or Google Sheets, including formulas, lookups, filters, and reporting tools.
• You must have strong communication and stakeholder management skills, with the ability to coordinate efficiently with Workforce Management, Operations, and Leadership teams.
• You must have excellent attention to detail and strong documentation practices.
• You must be capable of prioritizing multiple operational issues simultaneously in a fast-paced environment.
• You may have experience supporting multiple sites, workforce reporting, operations analytics, dashboards, or workforce planning initiatives.

Work Schedule: Flexible/Rotational shift

Work Setup: Onsite, Muntinlupa City 

The position is responsible for administering payroll and employee benefits programs to ensure accurate, timely, and compliant processing of employee compensation and statutory obligations. It manages payroll operations, government contributions, benefits administration, payroll reporting, and employee support while ensuring adherence to Philippine labor, tax, and regulatory requirements. The role works closely with Human Resources, Finance, employees, government agencies, and external providers to maintain payroll accuracy, compliance, and positive employee experience.

KEY RESPONSIBILITIES

You will:

• Manage end-to-end payroll processing, including payroll inputs, attendance validation, overtime, leaves, allowances, incentives, deductions, adjustments, and payroll release.
• Validate payroll calculations, perform payroll reconciliations, investigate discrepancies, and ensure compliance with internal controls and payroll deadlines.
• Process final pay, separation pay, back pay, off-cycle payroll transactions, and other payroll-related requirements.
• Ensure accurate computation, reconciliation, and timely remittance of statutory contributions and taxes, including SSS, PhilHealth, Pag-IBIG, and withholding tax obligations.
• Administer employee benefits programs such as HMO, insurance, leave benefits, allowances, and other company-sponsored benefits.
• Coordinate employee enrollment, updates, dependent management, claims, coverage concerns, and benefit changes with external providers.
• Maintain accurate payroll, compensation, benefits, and employee information within HRIS and payroll systems.
• Generate payroll, compensation, headcount, benefits, and statutory reports, ensuring data accuracy and integrity.
• Coordinate with HR, Finance, government agencies, payroll providers, and benefits vendors regarding payroll and compliance requirements.
• Prepare payroll reconciliations, management reports, audit requirements, and supporting documentation.
• Serve as a primary point of contact for payroll, benefits, deductions, and compensation-related employee inquiries.
• Support payroll system enhancements, process improvements, automation initiatives, and compliance projects.
• Maintain complete confidentiality and security of payroll, compensation, and employee information.

 QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Human Resources, Accounting, Finance, Business Administration, or a related field.
• You must have 7–10 years of experience in payroll administration, compensation and benefits, HR operations, or a related function.
• You must have strong hands-on experience in end-to-end payroll processing and payroll reconciliation.
• You must have solid knowledge of Philippine payroll regulations, taxation, and statutory requirements, including SSS, PhilHealth, Pag-IBIG, and BIR compliance.
• You must have experience administering employee benefits programs, preferably including HMO and insurance plans.
• You must have experience using HRIS, payroll systems, and employee databases.
• You must have advanced Microsoft Excel skills, including payroll analysis, reconciliations, and data validation.
• You must have strong analytical and problem-solving abilities with experience investigating payroll discrepancies.
• You must have excellent communication and stakeholder management skills, with the ability to explain payroll and benefits matters to employees.
• You must demonstrate a high level of integrity, confidentiality, and professionalism when handling sensitive payroll and employee information.
• You must be highly organized, detail-oriented, and capable of managing multiple payroll deadlines in a fast-paced environment.
• You must be proactive, dependable, and comfortable working with internal and external stakeholders to ensure payroll accuracy and compliance.

Work Schedule: Regular shift

Work Setup: Onsite, Muntinlupa City 

The position is responsible for serving as a strategic partner to business leaders by aligning people strategies with organizational objectives. It provides leadership and guidance across employee relations, labor relations, workforce planning, talent management, performance management, employee engagement, compliance, and organizational development. The role supports business growth by ensuring effective HR practices, strong employee experiences, and a high-performing workforce across multiple locations and operational environments.

KEY RESPONSIBILITIES

You will:

• Partner with business leaders to develop and implement people strategies that support operational and organizational objectives.
• Provide strategic guidance on organizational design, workforce planning, talent management, succession planning, retention, and employee development initiatives.
• Lead complex employee and labor relations matters, including investigations, disciplinary actions, grievance handling, conflict resolution, and regulatory compliance.
• Drive performance management processes, including goal setting, talent reviews, performance evaluations, coaching, calibration sessions, and performance improvement plans.
• Develop and implement employee engagement, culture-building, wellbeing, and employee experience initiatives that strengthen retention and organizational effectiveness.
• Support multiple sites and business units by ensuring consistent application of HR policies, standards, and governance frameworks while addressing local workforce needs.
• Lead HR policy development, process standardization, governance initiatives, and continuous improvement programs to strengthen HR service delivery.
• Analyze workforce data and HR metrics to identify trends, risks, and opportunities, and provide actionable recommendations to business leaders.
• Collaborate with Talent Acquisition, Learning & Development, Compensation & Benefits, HR Operations, Finance, Facilities, and other functions to deliver integrated people solutions.
• Lead or support strategic HR projects, organizational transformation initiatives, and business expansion activities.

 QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Human Resources, Psychology, Business Administration, Management, or a related field.
• You must have at least 8–10 years of progressive Human Resources experience, including significant exposure to HR Business Partnering or managerial HR roles.
• You must have strong experience across employee relations, labor relations, talent management, workforce planning, performance management, employee engagement, compliance, and HR operations.
• You must have demonstrated experience partnering directly with senior leaders and operational management teams.
• You must have strong knowledge of Philippine labor laws, HR governance, and compliance requirements.
• You must have experience handling complex employee relations cases, disciplinary processes, investigations, and labor-related concerns.
• You must have experience supporting multiple locations, sites, business units, or geographically distributed teams.
• You must have strong coaching, influencing, stakeholder management, negotiation, and organizational development capabilities.
• You must have experience interpreting HR data, workforce analytics, and business metrics to support decision-making.
• You must have experience developing HR policies, frameworks, and process improvement initiatives.
• You must be comfortable operating at both strategic and operational levels, including hands-on execution when necessary.
• You must demonstrate high levels of integrity, confidentiality, sound judgment, and professionalism.
• You must be willing to travel between company locations and support operations across multiple sites.
• You must be capable of thriving in a fast-paced, high-growth, and evolving business environment.

Work Schedule: Regular shift

Work Setup: Onsite, Muntinlupa City 

The position is responsible for leading sales planning, business performance management, and commercial governance to support sustainable sales growth and organizational objectives. It drives the development of sales plans, forecasting processes, performance monitoring, and commercial effectiveness initiatives while partnering closely with Sales, Trade Marketing, Marketing, Supply Chain, Finance, and other stakeholders. The role ensures alignment between business strategies and execution by strengthening performance visibility, governance processes, and sales planning capabilities across the organization.

KEY RESPONSIBILITIES 
You will: 

• Lead annual, quarterly, and monthly sales planning processes and support the development of long-term sales growth strategies.
• Translate business, category, and brand strategies into actionable channel, customer, and account plans that maximize growth opportunities.
• Monitor sales performance against targets, forecasts, and business objectives, and provide data-driven recommendations to improve results.
• Develop and maintain sales forecasting models, reporting frameworks, dashboards, and performance management tools.
• Establish and manage sales KPI frameworks, governance processes, reporting standards, and organizational readiness initiatives.
• Partner with Sales and Trade Marketing teams to improve execution visibility, sales effectiveness, and performance monitoring across channels.
• Evaluate trade investments, promotional activities, merchandising programs, and sales initiatives to maximize return on investment and commercial effectiveness.
• Collaborate closely with Marketing, Finance, Supply Chain, Production, and Procurement teams to align sales plans with demand forecasts, inventory availability, capacity constraints, and profitability objectives.
• Support joint business planning activities and lead cross-functional initiatives that drive sustainable revenue growth and market expansion.
• Analyze market trends, channel performance, customer opportunities, and route-to-market effectiveness to support strategic decision-making.
• Prepare management reports, sales analyses, business reviews, and commercial insights for leadership discussions and planning sessions.
• Drive continuous improvement initiatives that strengthen planning accuracy, operational efficiency, and commercial performance.

 QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Business, Marketing, Management, Economics, or a related field.
• You must have at least 7–10 years of experience in sales planning, commercial planning, trade marketing, sales operations, key account management, or distributor management within the FMCG industry.
• You must have a strong understanding of Modern Trade and General Trade business models and commercial operations.
• You must have experience in business planning, sales forecasting, KPI management, performance analysis, and commercial reporting.
• You must have exposure to trade promotion planning, trade investment evaluation, sales execution monitoring, and commercial performance management.
• You must have experience collaborating with cross-functional teams including Sales, Marketing, Finance, Supply Chain, and Operations.
• You must have strong analytical, planning, stakeholder management, and problem-solving skills.
• You must have experience with distributor management, route-to-market strategies, or channel development initiatives (preferred).
• You must have FMCG industry experience, preferably within food, beverage, snacks, instant noodles, or other mass-market consumer categories.
• You must be comfortable working in a fast-paced, matrixed environment that requires strong collaboration, accountability, and execution excellence.

Work Schedule: Regular day shift

Work Setup: Hybrid, Quezon City 

The Senior SaaS System Administrator plays a central role in ensuring the reliability, security, and performance of the company’s cloud-based platforms and internal SaaS applications. This position supports both operational excellence and continuous improvement by managing day-to day administration, optimizing system configurations, and partnering with engineering, security, and service delivery teams.

KEY RESPONSIBILITIES

You will:

• SaaS Platform Administration
  • Manage, configure, and maintain core SaaS applications (e.g., Microsoft 365, Atlassian, Salesforce, ServiceNow, Slack, and other enterprise tools).
  • Oversee user lifecycle management, including provisioning, deprovisioning, access control, and license optimization.
  • Monitor system performance, availability, and usage patterns to ensure optimal operation.
• Security & Compliance
  • Implement and enforce security best practices across all SaaS platforms, including MFA, SSO, RBAC, and conditional access policies.
  • Collaborate with the company’s security teams to support audits, risk assessments, and compliance initiatives (ISO 27001, SOC 2, GDPR).
  • Monitor for suspicious activity, misconfigurations, and vulnerabilities within SaaS environments.
• Automation & Optimization
  • Develop and maintain automation scripts and workflows to streamline administrative tasks and reduce manual effort.
  • Identify opportunities to improve system efficiency, reduce costs, and enhance user experience.
  • Support integration efforts between SaaS platforms using APIs, web hooks, and automation tools
• Incident & Problem Management
  • Troubleshoot and resolve SaaS-related incidents, service disruptions, and performance issues.
  • Act as an escalation point for complex technical issues raised by service desk or internal teams.
  • Maintain documentation, runbooks, and knowledge base articles.
• Collaboration & Stakeholder Support
  • Work closely with engineering, IT operations, cybersecurity, and business stakeholders to understand requirements and deliver solutions.
  • Participate in vendor management activities, including evaluating new SaaS tools and managing renewals.
  • Support onboarding and training initiatives for new tools and features.

QUALIFICATIONS:

• Proven experience managing and supporting SaaS-based systems and platforms, ideally in a senior or leadership capacity.
• Experience leading or mentoring teams responsible for SaaS operations, administration, and service delivery.
• Strong understanding of core security concepts related to SaaS environments, including:
  • Role-Based Access Control (RBAC)
  • Identity and Access Management (IAM)
  • API security
  • Authentication and authorization principles
  • General SaaS security best practices
• Ability to assess and manage security risks associated with business-critical SaaS applications.
• Experience driving operational excellence, governance, and system reliability across SaaS platforms.

Work Schedule: Monday to Friday

Shift Schedule: Mid-Shift (3x onsite)

Location: BGC, Taguig City

The position is responsible for achieving sales targets through effective management of key accounts and execution of sales strategies. It develops strong customer relationships, leads account development initiatives, and ensures the successful implementation of sales, trade, and promotional programs. The role drives business growth by managing key account teams, identifying market opportunities, and coordinating closely with internal stakeholders to maximize customer satisfaction and revenue generation.

KEY RESPONSIBILITIES 
You will: 

• Achieve assigned sales targets through strategic management and expansion of key accounts.
• Negotiate commercial agreements, trade programs, promotions, and sales initiatives with customers and decision-makers.
• Lead and develop Key Account Managers, Key Account Executives, and support personnel to ensure achievement of sales objectives.
• Conduct regular business reviews, trade visits, account performance evaluations, and customer relationship activities.
• Partner with Marketing, Production, and Logistics teams to ensure successful execution of customer requirements and growth initiatives.
• Monitor account receivables, oversee sales operations, and identify opportunities to improve business performance and market share.

 QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor's degree in Business Management, Marketing, or a related field.
• You must have at least 5 years of experience in Key Accounts Management and sales leadership within an FMCG environment.
• You must have strong skills in account management, negotiation, sales planning, and business development.
• You must possess excellent leadership, coaching, communication, presentation, and people management capabilities.
• You must have strong analytical, planning, and decision-making skills.
• You must demonstrate a high sense of urgency, integrity, and results orientation.

Work Schedule: Regular shift (8am – 5pm) 

Work Setup: Onsite – Makati City

The position is responsible for planning, optimizing, and managing transportation routes to ensure timely, cost-efficient, and effective delivery operations. It analyzes logistics data, monitors route performance, and coordinates with drivers, warehouse personnel, and logistics teams to improve operational efficiency while ensuring compliance with company standards and transportation requirements.

KEY RESPONSIBILITIES 
You will: 

• Develop and optimize daily transportation and delivery routes to maximize efficiency and service levels.
• Monitor dispatch schedules, vehicle utilization, delivery performance, and transportation costs.
• Analyze traffic conditions, delivery patterns, and logistical requirements to improve route effectiveness.
• Adjust routes and schedules based on operational requirements, customer needs, and transportation constraints.
• Track key logistics metrics including delivery turnaround, fuel consumption, and route productivity.
• Prepare logistics reports and recommend continuous improvements to transportation operations and cost management.

 QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor's degree in Industrial Engineering, Management Accounting, or a related field.
• You must have at least 1–2 years of experience in logistics, transportation planning, or supply chain operations.
• You must have knowledge of route optimization, transportation planning, and logistics operations.
• You must have experience using SAP or similar ERP systems.
• You must possess strong analytical, problem-solving, and organizational skills.
• You must be capable of managing multiple priorities in a fast-paced operational environment.

Work Schedule: Regular shift (8am – 5pm) 

Work Setup: Onsite – Sto. Tomas, Batangas (FPIP)