The position is responsible for developing and managing workforce strategies that ensure optimal staffing levels to support operational demand and business requirements. It oversees workforce forecasting, scheduling, capacity planning, real-time workforce management, and workforce analytics to maximize productivity, service levels, and operational efficiency. The role collaborates closely with Operations, People & Culture, Learning & Development, and other stakeholders to align workforce plans with organizational objectives while supporting business continuity and sustainable growth.

KEY RESPONSIBILITIES 

You will:

• Develop short-, medium-, and long-term workforce forecasts based on operational demand, business growth plans, and customer requirements.
• Analyze historical workload, staffing trends, productivity, occupancy, and operational metrics to improve forecasting accuracy.
• Create and maintain workforce capacity plans to ensure adequate staffing levels and operational readiness.
• Determine staffing requirements and recommend hiring plans based on forecasted demand and workforce utilization.
• Partner with recruitment teams to ensure workforce requirements are met through timely hiring and onboarding.
• Develop and manage workforce schedules that ensure optimal staffing coverage while maintaining operational efficiency.
• Prepare weekly, bi-weekly, and monthly schedules based on workforce plans, forecasts, and business requirements.
• Manage shift assignments, rotations, rest days, leave schedules, and workforce allocation while ensuring compliance with labor laws and company policies.
• Coordinate schedule adjustments and staffing requirements with operational leaders.
• Monitor schedule effectiveness and recommend improvements to maximize workforce utilization.
• Monitor staffing levels, attendance, schedule adherence, and workforce availability in real time.
• Execute workforce adjustments, including overtime recommendations, schedule modifications, staffing reallocations, and contingency coverage.
• Identify workforce risks and operational gaps and provide timely recommendations to management.
• Maintain accurate workforce dashboards, attendance records, and operational reports.
• Prepare workforce reports, analytics, and insights to support management decision-making.
• Analyze workforce data and staffing trends to identify opportunities for process improvement and operational optimization.
• Develop workforce action plans that improve resource allocation, productivity, and service quality.
• Coordinate with Operations, HR, and Learning & Development teams to ensure workforce plans align with staffing, training, and business needs.
• Support business continuity planning through workforce contingency strategies.
• Evaluate workforce processes and recommend automation, optimization, and continuous improvement initiatives.
• Conduct workforce simulations and scenario planning to support growth, operational readiness, and strategic planning.
• Develop and maintain workforce management standards, scheduling guidelines, and planning procedures.

 QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Business Administration, Operations Management, or a related field.
• You must have at least 5 years of experience in Workforce Management within a BPO, contact center, or similar operational environment.
• You must have strong experience in workforce forecasting, scheduling, capacity planning, and real-time workforce management.
• You must have strong knowledge of workforce planning principles, forecasting methodologies, scheduling strategies, and workforce analytics.
• You must have advanced proficiency in Microsoft Excel.
• You must have experience with workforce management platforms and reporting tools; familiarity with Power BI, Verint, NICE IEX, Aspect, Genesys WFM, or similar systems is highly preferred.
• You must have experience supporting large-scale operations, preferably 200+ employees or multi-site environments.
• You must have strong quantitative, analytical, and problem-solving skills.
• You must have good communication and stakeholder management abilities.
• You must have strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• You must demonstrate initiative, accountability, and a continuous improvement mindset.
• You must be capable of following and executing workforce processes with a high degree of accuracy.
• You must be willing to work onsite and on rotating shift schedules based on business requirements.

Work Schedule: Flexible & Rotational

Work Setup: Onsite, Muntinlupa City 

The position is responsible for providing financial reporting, budgeting, forecasting, and business analysis to support strategic decision-making and organizational performance. It oversees management reporting, financial planning, cost analysis, and compliance activities while partnering with business leaders to improve profitability, strengthen financial controls, and drive operational efficiency. The role ensures the accuracy and integrity of financial information and provides actionable insights that support business growth and long-term objectives.

KEY RESPONSIBILITIES 

You will:

• Prepare monthly, quarterly, and annual management reports, including financial performance reviews and variance analyses.
• Develop, maintain, and monitor budgets, forecasts, and financial models.
• Analyze revenue, expenses, profitability, and cost drivers to support business decision-making.
• Provide financial insights and recommendations to improve operational performance and profitability.
• Prepare financial projections, forecasts, and scenario analyses for strategic initiatives.
• Monitor financial and operational KPIs and provide actionable recommendations to management.
• Prepare accurate and timely financial statements in compliance with applicable accounting standards.
• Oversee day-to-day finance operations, including accounts payable, accounts receivable, cash receipts, and general ledger activities.
• Review and reconcile general ledger accounts to ensure accuracy and completeness of financial records.
• Lead month-end and year-end closing activities.
• Ensure proper recording, classification, and documentation of financial transactions.
• Maintain financial schedules, accounting records, and supporting documentation.
• Support the implementation and continuous improvement of accounting processes, financial controls, and finance operations.
• Partner with department heads to support budgeting, cost management, and financial planning initiatives.
• Monitor departmental spending against approved budgets and recommend corrective actions where necessary.
• Conduct profitability and cost analyses to identify efficiency and cost-saving opportunities.
• Support business cases, investment evaluations, and strategic projects through financial analysis.
• Provide financial guidance and recommendations to support organizational growth and business objectives.
• Ensure compliance with Philippine Financial Reporting Standards (PFRS), tax regulations, and company policies.
• Prepare tax schedules and support statutory filings and government reporting requirements.
• Coordinate internal and external audits and ensure the availability of complete supporting documentation.
• Monitor changes in accounting standards and regulatory requirements and recommend process enhancements.
• Strengthen internal controls to safeguard company assets and maintain financial integrity.

 QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Accountancy, Finance, or a related field. A Certified Public Accountant (CPA) is highly preferred.
• You must have at least 5–8 years of progressive experience in accounting and finance.
• You must have experience in management reporting, budgeting, forecasting, and financial analysis.
• You must have strong knowledge of Philippine Financial Reporting Standards (PFRS), taxation, and statutory reporting requirements.
• You must have demonstrated experience in Financial Planning and Analysis (FP&A) and management reporting.
• You must be highly proficient in Microsoft Excel. Experience with ERP systems, accounting software, and Power BI (preferred).
• You must have strong analytical, financial modeling, and problem-solving skills.
• You must have excellent attention to detail and the ability to interpret and communicate financial information effectively.
• You must have strong organizational, planning, and stakeholder management skills.
• You must be capable of working independently, managing multiple priorities, and meeting deadlines in a dynamic environment.
• You must demonstrate integrity, accountability, and a continuous improvement mindset.

Work Schedule: Regular day shift

Work Setup: Onsite, Muntinlupa City 

A financial technology company is looking to hire a Customer Service Representative. You will respond to customer inquiries via telephone, email, SMS, and chat to provide problem resolution in accordance with the organization's service standards. You will also receive and/or place telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. This is pure customer service, inbound calls, no upselling.

KEY RESPONSIBILITIES:

You will:

• Answer customer telephone inquiries, orders, service needs, and complaints, respond where applicable, or direct to technical/service areas.

• Maintain detailed and current knowledge of the company's/assigned client's products and services.

• Analyze customer service needs for communication to service and technical departments, when applicable.

• Requires the ability to navigate a computerized data entry system or other relevant applications.

QUALIFICATIONS

• Minimum High School Graduate with 6 months of BPO experience

• Open for any College Fresh Graduates

• With Good Communication Skills.

• Candidate must be flexible to work at any shift/graveyard

Shift Schedule: Night shift

Location: Vertis North, Quezon City

The position is responsible for leading the Spare Parts and Accessories Sales section to achieve sales targets, strengthen dealer partnerships, and drive business growth. It oversees sales planning, dealer development, budget management, and team performance while ensuring alignment with company objectives and after-sales strategies. The role analyzes market trends, customer behavior, and sales performance to develop effective action plans, improve operational efficiency, and maximize revenue opportunities within the dealer network.

KEY RESPONSIBILITIES:

• Develop annual sales plans, targets, and strategies based on company objectives, market opportunities, and business priorities.
• Establish sales targets by area and dealer, and implement action plans to achieve sales and profitability objectives.
• Monitor sales performance, analyze sales data, and recommend corrective actions to address gaps and opportunities.
• Prepare and present sales analyses, forecasts, and performance reports to management.
• Manage and optimize section resources, including manpower, operating expenses, and budgets.
• Build, implement, and monitor dealer support programs to enhance dealer performance and customer satisfaction.
• Develop and maintain strong relationships with dealers and identify opportunities for dealer expansion and growth.
• Communicate company policies, sales initiatives, and operational requirements to dealers to ensure consistent implementation.
• Gather and analyze market intelligence, including competitor activities, dealer performance, and customer trends, and provide recommendations to management.
• Lead and supervise section personnel, providing coaching, guidance, and performance management to achieve individual and team objectives.
• Coordinate with cross-functional teams to support after-sales operations, product availability, and dealer requirements.
• Standardize sales processes, planning activities, and operational procedures to improve efficiency and consistency.
• Drive continuous improvement initiatives that strengthen sales performance and dealer engagement.
• Support organizational projects and strategic initiatives related to spare parts and accessories sales growth.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Business, Marketing, Management, Economics, Finance, or a related field.
• You must have at least 3 years of leadership experience managing a sales team within the automotive industry or machinery after-sales operations.
• You must have at least 3 years of experience handling budget management, KPI management, or performance management.
• You must have strong knowledge of spare parts operations, after-sales business processes, and related products.
• You must have experience in sales planning, target setting, and action plan implementation.
• You must have strong analytical skills and the ability to interpret sales data and market trends.
• You must have knowledge of dealer operations, customer behavior, and after-sales market dynamics.
• You must have project management and action plan execution skills.
• You must have working knowledge of basic finance and accounting principles.
• You must have excellent communication, stakeholder management, and dealer relationship-building skills.
• You must demonstrate strong customer focus, results orientation, compliance, creativity, and a passion for business growth.
• You must have strong leadership capabilities in decision-making, team development, and talent development.
• You must be highly organized, proactive, and capable of driving operational and sales improvements in a fast-paced environment.

Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite – Mandaue City, Cebu

The position is responsible for overseeing the overall operations of the cold storage facility to ensure efficient workflow, product integrity, cost control, and compliance with safety and regulatory requirements. It leads plant operations by driving operational excellence, optimizing cold chain performance, and ensuring that storage, handling, and production targets are achieved efficiently. The role works closely with cross-functional teams to align business objectives, maintain operational continuity, and foster a high-performance work environment.

KEY RESPONSIBILITIES:

You will:

• Oversee daily plant operations to ensure efficient, safe, and continuous facility performance.
• Develop and implement operational plans, production schedules, and strategies to achieve business objectives.
• Monitor storage conditions, operational output, and product quality to ensure compliance with company and industry standards.
• Ensure proper operation, maintenance, and reliability of cold storage systems, refrigeration equipment, and facility infrastructure.
• Identify operational bottlenecks and implement corrective actions to improve efficiency and productivity.
• Drive continuous improvement initiatives focused on cost optimization, operational efficiency, and service quality.
• Monitor and manage plant KPIs, operational targets, and performance metrics.
• Lead, supervise, and develop plant personnel across various operational functions.
• Establish clear performance expectations, accountabilities, and responsibilities across teams.
• Coordinate closely with Supply Chain teams to support inventory management, storage optimization, and logistics planning.
• Collaborate with Maintenance teams to ensure equipment reliability and minimize downtime.
• Partner with Human Resources on manpower planning, employee relations, training, and organizational development initiatives.
• Work with Finance teams on budgeting, cost control, and operational planning activities.
• Support safety programs and ensure adherence to occupational health, safety, and environmental standards.
• Promote employee engagement, teamwork, accountability, and a culture of operational excellence.
• Prepare operational reports and provide recommendations to management regarding plant performance, resource utilization, and improvement opportunities.
• Ensure compliance with regulatory requirements, food safety standards, and cold storage operational guidelines.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Engineering, Industrial Engineering, Management, or a related field.
• You must have at least 5 years of experience in manufacturing, cold storage, warehousing, or plant operations.
• You must have supervisory or managerial experience leading operational teams.
• You must have strong knowledge of production management, cold chain operations, quality control, and process improvement methodologies.
• You must have familiarity with food safety standards, cold storage regulations, and compliance requirements.
• You must have proven experience managing plant KPIs, operational performance targets, and resource planning.
• You must have strong communication and coordination skills to effectively align multiple departments and stakeholders.
• You must have experience working with cross-functional teams including Supply Chain, Maintenance, Human Resources, Finance, and Operations.
• You must have strong leadership, decision-making, and problem-solving capabilities.
• You must be highly organized, results-driven, and capable of working effectively in a fast-paced environment.
• You must have experience in budgeting, reporting, and operational planning

Work Schedule: Monday to Saturday (8 am – 5 pm) 

Work Setup: Onsite – Jaro, Iloilo City

The position is responsible for ensuring the safety, security, and regulatory compliance of all fleet and logistics operations. It safeguards personnel, vehicles, cargo, and company assets by implementing safety programs, conducting inspections and audits, managing emergency response activities, and promoting a culture of safety across operations. The role oversees risk assessments, driver evaluations, incident investigations, and compliance monitoring to support safe, secure, and efficient transportation operations.

KEY RESPONSIBILITIES:

You will:

• Implement and monitor fleet safety and security programs across all logistics and transportation operations.
• Ensure compliance with company policies, industry standards, and government regulations related to transportation safety and security.
• Conduct regular risk assessments and develop preventive measures to minimize operational hazards and incidents.
• Lead emergency response efforts during transit accidents, security incidents, and terminal emergencies.
• Conduct investigations of accidents, near misses, and safety incidents to determine root causes and implement corrective actions.
• Perform routine inspections of fleet units, personal protective equipment (PPE), safety devices, and specialized equipment to ensure operational readiness.
• Conduct safety audits and compliance assessments to verify adherence to safety standards and regulatory requirements.
• Monitor, track, and manage the renewal of safety certifications, permits, and regulatory documents.
• Develop and facilitate safety training programs, toolbox meetings, and awareness initiatives for drivers and operational personnel.
• Conduct technical driving assessments and evaluations for new and existing drivers, including heavy vehicle operations.
• Assist in the screening and evaluation of logistics personnel, including background verification and safety competency assessments.
• Maintain safety records, incident reports, inspection findings, and compliance documentation.
• Coordinate with operations, fleet management, and external agencies on safety, security, and compliance matters.
• Recommend process improvements and corrective actions to strengthen fleet safety, operational security, and risk management practices.
• Support crisis management activities and business continuity efforts during emergencies or critical incidents.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor's degree or completion of a 4–5-year college program.
• You must have a Basic Occupational Safety and Health Course (BOSHC) certification or qualification as Safety Officer 2 (SO2) or Safety Officer 3 (SO3).
• You must have at least 3–5 years of experience in trucking operations, preferably within the petroleum industry.
• You must have at least 2 years of direct experience as a Safety Officer supporting trucking or fleet operations.
• You must have a valid driver's license and be capable of operating both automatic and manual transmission vehicles.
• You must have experience conducting driving assessments for heavy vehicles such as 10-wheel trucks and tractor heads.
• You must have strong knowledge of transportation safety regulations, security standards, and compliance requirements.
• You must have expertise in HAZMAT operations, emergency preparedness, incident response, and risk management.
• You must have experience conducting investigations, inspections, audits, and safety assessments.
• You must be proficient in Google Workspace applications, including Google Docs, Sheets, Slides, and Forms.
• You must have strong analytical, problem-solving, and decision-making skills.
• You must have excellent communication, training, and stakeholder management abilities.
• You must be highly organized, detail-oriented, and capable of responding effectively in emergency situations.
• You must be willing to travel and support operations across multiple locations as required.

Work Schedule: Monday to Saturday (8 am – 5 pm) 

Work Setup: Onsite – Malolos, Bulacan

The position is responsible for leading talent acquisition efforts and ensuring the successful delivery of recruitment targets while supporting key Human Resources functions. It oversees end-to-end recruitment activities, workforce planning, and hiring performance, while providing operational support across employee relations, training and development, compensation and benefits, HR administration, and employee engagement. The role ensures that HR programs, processes, and initiatives are effectively implemented to support workforce productivity, compliance, and organizational growth.

KEY RESPONSIBILITIES:

You will:

• Lead and manage end-to-end recruitment activities to achieve hiring targets and workforce requirements.
• Develop and implement sourcing strategies to attract qualified candidates across various recruitment channels.
• Monitor recruitment performance metrics and ensure attainment of hiring quotas, turnaround times, and other talent acquisition KPIs.
• Partner with hiring managers to understand manpower requirements and workforce planning needs.
• Supervise and guide recruitment team members to ensure effective execution of hiring activities.
• Conduct candidate assessments, interviews, and selection processes to ensure quality hiring decisions.
• Ensure a smooth onboarding process and successful integration of new employees into the organization.
• Support employee relations activities, including documentation, investigations, disciplinary processes, and case management.
• Assist in the implementation of training and development programs, learning initiatives, and employee capability-building activities.
• Support compensation and benefits administration, including payroll-related inputs, employee benefit coordination, and policy implementation.
• Oversee HR operations processes, including employee records management, employee lifecycle transactions, and HR documentation.
• Support employee engagement programs and culture-building initiatives that promote employee satisfaction and retention.
• Ensure compliance with labor laws, company policies, and HR governance requirements.
• Prepare and analyze HR reports, recruitment metrics, and workforce data to support management decision-making.
• Recommend and implement process improvements to enhance HR service delivery and operational efficiency.
• Collaborate with leadership and cross-functional teams to support business and workforce objectives.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
• You must have at least 3–5 years of Human Resources experience with strong specialization in Recruitment and Talent Acquisition. At least 2 years of experience in a supervisory or team leadership role is preferred.
• You must have a proven track record of achieving or exceeding recruitment targets and talent acquisition KPIs.
• You must have experience in high-volume or fast-paced hiring environments.
• You must have practical experience in employee relations, including case handling, documentation, and basic investigations.
• You must have exposure to training and development programs and learning initiatives.
• You must have working knowledge of compensation and benefits administration, including payroll support and employee benefits coordination.
• You must have experience in HR operations, employee records management, and employee lifecycle processes.
• You must have exposure to employee engagement and culture-building programs.
• You must have strong knowledge of labor laws, HR policies, and compliance standards.
• You must be proficient in Microsoft Office, Google Workspace, and recruitment platforms.
• You must have strong leadership, analytical, and decision-making skills.
• You must be results-driven, highly organized, and capable of managing multiple HR priorities simultaneously.

Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite – Makati City

KEY RESPONSIBILITIES

You will:

• Review and process property-related invoices (i.e. utilities, repairs, facilities management, capital works)
• Match purchase orders, contracts and supporting documents to invoices · Process high volume of invoices including: Manually entered Purchase orders and invoices and Ensuring Purchase Order details match invoice: correct supplier, entity, amount, due date, bank details
• Oversee vendor data within the MyBuildings / MRI system, including checking vendor details on set up
• Complete weekly and ad hoc payment runs when required in respect of property and fund expenses, bank interest payments and fund distributions
• Oversight of cashflow models to ensure required cash reserves maintained
• Reconciliation of accounts payable control accounts and bank accounts
• Liaise with suppliers and property managers to resolve discrepancies and disputes.
• Reconcile supplier statements
• Ad hoc duties as required
• Raise and process tenant invoices in accordance with lease agreements (i.e. rent, outgoings, marketing contributions, ad-hoc billing)
• Monitor rent rolls and tenant payment schedules, ensuring accuracy and timeliness
• Perform bank reconciliations · Perform daily cash management duties, including the recording of bank deposits and posting of cash to the accounts receivable sub-ledger
• Clarify bank deposit queries to establish the correct payer and correct charge by contacting tenants/property managers and seeking further information
• Chase overdue receivables, issue reminders and liaise with property managers on arrears
• Reconcile tenant accounts and prepare tenant statements as require
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Prepare analytical and ratio analyses relevant to A/R so management can gain a better understanding of how collection efforts are progressing
• Assist with monthly financial close by providing accurate accruals and transaction reports
• Maintain up-to date records of property operating expenses and ensure accurate cost allocations
• Support audit processes by preparing supporting documents and reconciliations
• Support the Brisbane RE team with finance tasks and reporting requirements where required.
• Contribute to process improvements initiatives and internal control enhancements

QUALIFICATIONS:

• Background in REAL ESTATE ACCOUNTING/PROPERTY is a must, preferably with Australia-based BPO or Shared Services set up.
• College degree in Accounting or Finance
• String background in Accounts Payable and Receivable role
• Experience in accounts payable/receivable, ideally in real estate or commercial property management
• Familiarity with property lease terms, outgoings and tenant recovery principles
• Strong reconciliation and attention to detail skills
• Effective communicator who can work collaboratively with Property Managers, Tenants, Suppliers, and other internal stakeholders
• Ability to manage multiple tasks and prioritise in a fast-paced environment
• Analytical skills
• Solid knowledge in accounting principles

Work Schedule: Early Morning Shift (AU - 6am-3pm)

Work Set-up: Full-onsite, Ortigas, Pasig

KEY RESPONSIBILITIES

You will:

• Own a portfolio of mid-market and select enterprise customers across the APAC region and Philippines, serving as the primary post-sales point of contact.
• Manage the full customer lifecycle, including onboarding, product adoption, customer success planning, renewals, and expansion opportunities.
• Lead customer onboarding in collaboration with Solutions Engineers, conducting discovery sessions, adoption planning, implementation guidance, and regular business reviews.
• Drive customer retention, renewal, and expansion by identifying adoption gaps, increasing product usage, and uncovering opportunities for deeper integration.
• Build trusted advisor relationships with customer stakeholders, providing strategic recommendations and ensuring customers realize measurable business value from the company's solutions.
• Own renewal and expansion revenue for assigned mid-market accounts while partnering with Account Executives on enterprise renewals and growth opportunities.
• Conduct regular business and value reviews, presenting product usage insights, best practices, and strategic recommendations to senior customer stakeholders.
• Collaborate closely with Sales, Solutions Engineering, Product, Marketing, and Leadership teams to advocate for customer needs and improve the overall customer experience.
• Capture customer feedback and communicate product enhancement opportunities to internal teams to help influence product roadmap and service improvements.
• Support reseller and channel partners in managing their customers by providing product expertise and acting as an escalation point when needed.
• Develop and improve Customer Success playbooks, documentation, and operational processes that enable the team to scale effectively.
• Represent the company during customer meetings, onsite visits, and industry events across the Philippines and APAC region as required.
• Partner with Sales and Marketing teams to generate customer referrals, testimonials, and case studies that support business growth.

SKILLS AND QUALIFICATIONS

• Has 3–5 years of experience in Customer Success, Account Management, Customer Experience, or another customer-facing role with a proven track record of driving customer retention, renewals, and account growth.
• Experience managing the complete customer lifecycle, including onboarding, adoption, customer engagement, renewals, and expansion.
• Experience supporting mid-market and enterprise customers, preferably across the APAC region.
• Background in the Call Center/BPO, Contact Center, CCaaS, Telephony, Unified Communications, or Customer Experience (CX) industry is highly preferred.
• Experience working with SaaS products and subscription-based business models.
• Strong commercial mindset with experience owning or contributing to renewal and expansion revenue targets.
• Excellent stakeholder management skills with the ability to build relationships with senior executives and technical teams.
• Strong communication, presentation, and relationship management skills.
• Comfortable collaborating cross-functionally with Sales, Solutions Engineering, Product, Marketing, and Leadership teams.
• Ideally possesses technical aptitude with an understanding of software deployments, APIs, SDKs, or enterprise software integrations.
• Highly organized, proactive, self-driven, and capable of managing multiple customer accounts simultaneously.
• Experience working in a startup or fast-paced, high-growth environment is highly preferred.

Work Set Up: Remote; Open to field work (client visits and events)

Work Schedule: Day shift, but must be open to working a mid shift.

The PKI Engineer supports and enhances the enterprise certificate management environment. The role manages the full certification lifecycle, maintain PKI infrastructure, support cloud and infrastructure security initiatives, and help ensure the reliability and compliance of critical certificate services.

KEY RESPONSIBILITIES

You will:

• Administer and maintain PKI infrastructure and certificate lifecycle activities, including issuance, renewal, and revocation.
• Deploy and manage certificates across servers, applications, load balancers, and cloud environments.
• Monitor certificate health and expiration to prevent service disruptions.
• Troubleshoot certificate-related incidents and infrastructure issues.
• Support compliance, audit, and security requirements.
• Develop basic automation using PowerShell, Python, or shell scripting.
• Maintain operational documentation, inventory, and runbooks.

QUALIFICATIONS:

• Has strong background/experience in Wintel
• 5 years in compute, infrastructure, or systems administration.
• 3 years hands on experience managing PKI and certificate services.
• Strong operational experience with Certificate issuance and renewals, Internal and external Eertificates, and Enterprise infrastructure environments
• Technical Skills (Administrator-Level)
  
  • X.509 certificates
  • TLS / HTTPS
• Experience administering Microsoft AD CS and/or enterprise PKI tools.
• Hands-on experience deploying certificates to Windows/Linux servers, IIS, Apache, Nginx, and Load balancers or reverse proxies
• Familiarity with certificate tooling such as Venafi, Keyfactor, AppViewX, DigiCert, Sectigo (any one or more)
• Working knowledge of PowerShell and/or basic Python or shell scripting and ITSM tools (e.g., ServiceNow)

Work Schedule: Hybrid (Onsite – 10 times a month)

Shift Schedule: Graveyard Shift

Location: Makati City