In this position, you’ll be expected to manage the overall performance and governance of the Statement of Work (SOW), manage the day-to-day operations in accordance with the requirements of the Service Level Agreements (SLAs) set out in the SOW in partnership with the Project Managers, promptly identify and resolve Service delivery issues including implementation of preventive measures, handle transition management during set-up phase or expansion phase. As a key player in the Operations teams, you’ll support the deployment of infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service level reporting mechanisms. Provide guidance to Team Managers and identify corelations with the Total Quality Management processes. As a leader, you’re to provide people management, mentorship, and career development to members, including your managers and agents/raters, achieve low attrition levels and high employee engagement. Drive Team Managers to deliver continuous improvement and productivity gains. Collaborate with Training and Quality Managers and Trainers to ensure the blend and harmony of training and quality assurance initiatives with Project Delivery initiatives to optimize production time. Flag and escalate business risks to both internal and external stake holders, keeping mind the internal strategies to support overall Project Delivery goals and objectives. 

Qualifications:

• Dynamic leader with experience and passion for managing large diverse teams of experts across multiple sites in a fast-paced environment, able to deal with rapid change and ambiguity.
• Strategic thinker with strong analytical and problem-solving skills.
• 5+ years of experience in operations and people management experience, including managing leaders, and a strong desire to develop team members.
• Emphathy for the client community and passion to create an exceptional experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by fast-paced environment. • Proven ability to manage multiple projects concurrently through to successful implementation in an operational environment.
• Excellent communication skills, written and oral. • Bachelor’s degree or equivalent required. Certification on Project Management or Six Sigma a plus.

As a Business Development Area Manager, you will lead and manage a team of Business Development Account Officers and Client Support Officers in your assigned region. You play a crucial role in translating the business direction and objectives into actionable strategies at the local level. Your responsibilities include building brand awareness, maximizing the market potential through expansion, and effectively implementing renewal strategies to retain existing clients

KEY RESPONSIBILITIES

You will:

• Sales Strategy Development: Develop sales strategies based on market insights to maximize market potential, including identifying and acquiring new clients and client segments, exploring untapped markets, and creating plans to capture market share.
• Market Analysis: Conduct a thorough market analysis within the assigned area. Identify market trends, competitor activities, and potential opportunities for new business expansion.
• Local brand representation: Represent the company at the local level and ensure that the brand is effectively promoted and communicated within the assigned area. Execute local promotional activities and events within the area to enhance brand visibility and create a positive image among the target client base.
• Team Management: Lead and manage a team of Account Officers and Client Support Officers within the area. Provide guidance, coaching, and support to team members. Participate in the recruitment and selection process for new team members. Set performance expectations and goals. Conduct regular performance reviews to address issues and recognize achievements.
• Relationship Building: Build and maintain strong relationships with key stakeholders, decision-makers, and existing clients to ensure a positive and sustainable presence in the area.
• Customer Retention and Renewal Strategies: Work closely with the Client Support Officers for relationship management of existing clients, upsell or cross-sell additional products and services, ensure customer satisfaction, and encourage repeat business.
• Feedback Loop: Provide insights from the local level to help refine and optimize sales and renewal strategies ensuring that the tactics are adapted to local conditions and customer preferences.

Qualifications:

• Bachelor's degree
• At least 3 years of B2B sales experience
• Excellent communication skills
• People management experience 

Location: Central Luzon

Schedule: 100% fieldwork | Monday to Friday | Dayshift

The Technical Sales and Business Development Manager will drive and lead the business development activities for Testing, Certification, and Inspection for Renewable Energy services within the ASEAN region.

KEY RESPONSIBILITIES

You will:

• Lead and develop the Renewable Energy (Solar Power, Wind Power, Bio Energy, Geothermal Energy, Hydro Power) services in the Philippines.
• Conceptualize, develop and execute both short term and mid-term business strategies and operating objectives to contribute to the business growth targets for the Philippines and ASEAN region.
• Collaborate with relevant business units in ASEAN and our strategic partners in project negotiation, pricing strategies and project realization where applicable.
• Monitor, review and analyze project progression to maximize the financial and business performance.
• Build, manage and optimize relationships with clients (manufacturers, operators, investors, governments), & strategic partners.

QUALIFICATIONS:

• Possess a Bachelor's degree in an Engineering discipline.
• At least 10 years of experience in both Sales and Business Development
• Have at least a minimum of 5 years of relevant experience in the following disciplines:
• Components, System and Plant Certification.
• Risk analysis, risk management.
• Bankability studies, Feasibility studies, Environmental impact assessment.
• Inspection and assessment.
• Established track records in leading both market planning and business development initiatives
• Has broad cross-cultural and market exposure with strong networks across the region.
• Dynamic self-starter who is versatile and has sound business judgment.
• Excellent analytical, interpersonal, communication and people management skills.
• Willing to travel around the Philippines and ASEAN region.

Work Schedule: Flexible

Work Setup: Onsite, Fieldwork 

The Technical Sales and Business Development Manager will develop market presence for Industrial Services Businesses (Energy, Chemical, Oil & Gas and Power Plants) and will be responsible to originate new business and to manage key existing strategic client relationships.

KEY RESPONSIBILITIES

You will:

• Lead, coach and develop a high-performing sales team.
• Work with the Management to conceptualize, develop and execute both short term, mid-term and long-term business strategies to contribute to the business growth targets in Philippines.
• Identify new opportunities, markets, partnerships, or alliances.
• Drive and grow the Inspection services in Philippines for new account acquisitions and increase wallet share with existing clients.
• Identify, understand and define customer needs, objectives and business requirements, design a solution that can best meet the Clients’ requirements.
• Collaborate with Operations and Technical Managers to identify, drive and develop new service capabilities.
• Collaborate with relevant business units in Philippines and our strategic partners in project negotiation, pricing strategies and project realization where applicable.
• Monitor, review and analyze project progression to maximize the financial and business performance.
• Actively participate in lead generation activities which include customer workshop, tradeshows, and company events. Work with the corporate team in market research and marketing intelligence activities.
• Build, strengthen and optimize relationships with clients, prospects and partners.

QUALIFICATIONS

• Possess a Bachelor's degree in an Engineering discipline or any relevant studies.
• At least 8-10 years of experience in Sales.
• Have at least a minimum of 5-7 years of relevant industry, corporate sales, or business development experience from the Energy, Chemical, Oil & Gas and Power Plants.
• Established track records in leading both market planning and business development initiatives.
• Has broad cross-cultural and market exposure with strong networks across the region.
• Established track records in sales or business development initiatives.
• Excellent analytical, interpersonal, communication and people management skills.
• Willing to travel around the Philippines

Work Schedule: Flexible

Work Setup: Onsite, Fieldwork 

The catering manager is in charge of facilitating the catering needs for events. Responsibilities include: overseeing staff, coordination of food preparation and presentation, managing inventory, communicating with purchasing/suppliers, and providing excellent customer service to guests and clients.

KEY RESPONSIBILITIES

You will:

• Plan and coordinate catering events from start to finish.
• Manage on-site event operations, including catering staff supervision, food service and guest interactions.
• Oversee the setup, execution, and cleanup of events.
• Maintain inventory and purchase supplies as needed.
• Work closely with General Manager to monitor budgets and control costs to maximize profitability.
• Conduct site visits and inspections to ensure event readiness.
• Collaborate with chefs and kitchen staff to ensure high-quality food preparation.
• Continuously seek ways to improve service quality and efficiency.
• Manage logistics requirements. Oversee the delivery and breakdown of catering equipment and supplies.

Qualifications:

• Bachelor's Degree
• With at least 2 years of events, banquets, and catering background and experience
• Knowledgeable on basic table set up, dining set up, and simple table top arrangements
• Strong delegation and organizational skills, multitasking abilities and attention to detail
• Flexible schedule, including nights, weekends, and holidays as required by event schedules.
• Knows how to do basic event styling

• Location: Shaw, Mandaluyong
• Schedule: Monday to Friday | 8am to 6pm (unless if with events)

The Catering Chef has a passion for culinary arts and a proven track record in catering services. 

KEY RESPONSIBILITIES

You will:

• Manage kitchen staffs and delegate tasks and stations effectively.
• Ensure all food is prepared and maintained to the highest level of safety, quality and hygiene standards.
• Maintain a clean and organized kitchen environment.
• Oversee inventory and purchase supplies as needed.
• Work closely with General Manager on food costs and budget.
• Manage logistics requirement. Oversee the delivery and breakdown of catering equipment and supplies.
• Manage time efficiently to meet tight deadlines.
• Ensure proper storage and handling of all food items.
• Adapt to last-minute changes and requests.
• Conduct oculars and compile database on venues.

Qualifications:

• At least 2 years of experience
• Bachelor's Degree

• Office Location: Shaw, Mandaluyong
• Schedule: Monday to Friday | 8am to 6pm (unless if with events)

The Global HR Manager helps align the business and works with all stakeholders (team, management and external agencies).

KEY RESPONSIBILITIES

You will:

• Manage complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence
• Apply HR and business knowledge evidencing appropriate decision-making skills
• Advise managers on the terms and conditions of employment and knowledge and share best practice with them
• Develop HR policy and procedures to drive performance and mitigate disputes
• Implement learning and development policy
• Provide first-line advice on current and existing benefits for employees and managers
• Oversee payroll and payroll records and keep accounts appraised of any changes
• Work with appropriate parties on reward strategy
• Provide advice on recruitment and selection strategies, eg employer branding
• Support the recruitment process – this may include writing job descriptions and preparing interview questions and application forms etc; HR Manager Manila Role Portrait
• Carry out new starter inductions
• Manage talent and succession planning
• Drive alignment between HR strategy and business goals
• Continuously monitor and review HR policies and processes and implement changes where necessary
• Participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organization. 

QUALIFICATIONS

• Bachelor's Degree or above
• At least 5 years of experience as an HR in Global setting
• Knowledgeable in general HR with proven people management experience

Work Setup: Onsite | Ortigas, Pasig

Work Schedule: 2pm to 11pm | Monday to Friday

The Lead Auditor will take a leadership role in conducting audits and assessments of client organizations' information security management systems. You will be responsible for evaluating and ensuring compliance with ISO 27001 standards, providing expert guidance, and helping clients enhance their information security practices. Your expertise in auditing and information security will be instrumental in strengthening our clients' security postures.

KEY RESPONSIBILITIES
You will:

• Develop comprehensive audit plans and schedules in collaboration with clients, taking into consideration their specific information security requirements and objectives.
• Conduct ISO 27001 audits, assessing the effectiveness of information security controls and practices within client organizations.
• Analyse and evaluate client documentation, policies, procedures, risk assessments, and records to ensure compliance with ISO 27001 standards.
• Perform on-site audits at client locations, including interviews with personnel and inspections of information security processes and systems.
• Document audit findings, non-conformities, and areas for improvement, and prepare detailed audit reports that provide actionable recommendations to clients.
• Offer expert recommendations to clients for strengthening their information security management systems and achieving ISO 27001 certification.
• Communicate audit results and recommendations clearly and effectively with client management and staff, addressing any inquiries or concerns.
• Stay abreast of changes to ISO 27001 standards and information security best practices, ensuring that audit processes align with the latest requirements.
• Identify opportunities to enhance the audit program and contribute to the development of best practices in information security auditing.
• Perform other tasks that may be assigned by the immediate superior and/or management from time-to-time.

QUALIFICATIONS:

• Bachelor's degree in a relevant field, such as Information Security, Cybersecurity, or IT Management.
• ISO 27001 Lead Auditor certification or equivalent.
• Proven experience as a Lead Auditor conducting ISO 27001 audits and assessments.
• Deep knowledge of ISO 27001 standards, information security controls, and regulatory requirements.
• Strong analytical and problem-solving skills, with meticulous attention to detail.
• Excellent communication skills, both written and verbal, for report writing and client interactions.
• Ability to work independently and collaboratively within a team, managing multiple audit projects concurrently.
• Willing to travel locally and internationally.

Work Schedule: Flexible
Work Setup: Onsite, Fieldwork

The Sales Specialist is responsible for sales of Process Automation Measurement and Analytics in the Philippines market. Achieve both qualitative and quantitative sales targets in a profitable way: order growth, revenues, profitability, market share and customer satisfaction. Build long term customer relationships and manage resolution to specific customer needs and issues. Identify and develop sales opportunities.

KEY RESPONSIBILITIES

You will:

• Sell analytical products to customers, focusing on volume, mix and profitability targets for the assigned market.
• Establish and maintain effective customer and channel partner relationships to understand customer needs, promote customer understanding of full products and align to provide solution.
• Prepare sales plan using company tools and performing regular status reviews and proposes recovery plans in case of potential order shortfalls.
• Create added value for the customers and ensuring the successful outcome of transactions, contracts, and proposals through effective sales techniques.
• Identify and drive the development of new market opportunities in the assigned market and ensuring know-how sharing and cross collaboration.

QUALIFICATIONS

• Bachelor's degree or above in Engineering
• Has 5 years of working experience in automation and/or instrumentation and analytical field in a sales or project management function.
• Knowledge of gas and water analytical products and solutions
• You are passionate about selling and driving growth of your business.
• Excellent communications and negotiation skills.
• Willingness to travel across the country.
  

Work Schedule: Flexible

The position is responsible for laboratory analysis and the monitoring of microbial cultures, and samples using specialist computer software and a range of identification methods and clinical trials.

KEY RESPONSIBILITIES

You will:

• Conduct research to explore and understand the behavior of microorganisms.
• Collaborate with cross-functional teams to develop microbial solutions for a variety of applications.
• Design and execute experiments to evaluate the efficacy of microbial products.
• Analyze and interpret data to draw meaningful conclusions and insights.
• Stay updated with the latest developments in microbiology research and incorporate new findings into product development processes.
• Ensure compliance with industry regulations and best practices in microbiological research.

QUALIFICATIONS & REQUIREMENTS:

• You must possess a Bachelor’s degree in Microbiology.
• You must be a Registered Microbiologist.
• You must have at least 5 years experience in a Supervisory capacity, in microbiological evaluation of food, water, and environment within a DOH and ISO/IEC 17025 accredited laboratory.
• You must be proficient in creating procedures related to Microbiology laboratory.
• You must be trained in Microbiology and safety laboratory practices, GMP, GLP, HACCP, ISO 22000 and ISO 17025.
• You must be highly resourceful and has strong interpersonal, communication and research skills.
• You must be adaptable and able to collaborate effectively with team members from diverse backgrounds.
• You must be flexible to varying shifts based on operational requirements.
• You must be Computer proficient (MS Office).

Work Schedule: Shifting

Work Location: Calamba, Laguna

Work Setup: On-site