The position is responsible for developing and executing marketing strategies that strengthen brand visibility, promote products and services, and support business growth. It manages the planning and implementation of marketing campaigns, corporate events, product launches, trade shows, and promotional initiatives. The role oversees digital and traditional marketing activities, ensures brand consistency across all touchpoints, manages the marketing budget, and collaborates with sales and internal departments to achieve organizational objectives. It also leads the marketing team, drives capability development, and ensures performance excellence.

KEY RESPONSIBILITIES:

• Develop and execute comprehensive marketing strategies aligned with organizational goals.
• Identify market trends, customer insights, and competitive movements to guide business growth initiatives.
• Implement innovative marketing campaigns to effectively promote products and services.
• Ensure consistent brand management across all marketing channels, materials, and subsidiaries.
• Maintain and enforce corporate branding guidelines across all touchpoints.
• Plan, organize, and oversee corporate events, product launches, trade shows, and promotional activities.
• Coordinate event logistics, including venue preparation, materials, vendor management, scheduling, and post-event evaluations.
• Represent the company at industry events and networking engagements to enhance brand visibility and partnerships.
• Manage digital marketing initiatives, including SEO, social media, email marketing, and website activities.
• Oversee traditional marketing efforts such as print advertising, sponsorships, and promotional campaigns.
• Evaluate marketing campaign performance using analytics and adjust strategies to optimize results.
• Develop and implement public relations strategies, including press releases, media relations, and crisis communications.
• Build partnerships and collaborations with key industry stakeholders.
• Conduct market research to understand customer needs, preferences, and behavior.
• Analyze competitor strategies and recommend actions to maintain competitive advantage.
• Utilize data-driven insights to maximize marketing ROI and strategic impact.
• Prepare and manage the marketing budget, ensuring effective and efficient resource use.
• Track KPIs and provide regular performance reports to management.
• Refine marketing plans based on results, feedback, and changing market dynamics.
• Lead, mentor, and manage the marketing team to foster a collaborative and high-performing work environment.
• Provide training and development opportunities to enhance skills and team capability.
• Coordinate with sales, operations, and other departments to align marketing initiatives with business objectives.
• Maintain strong working relationships with vendors, partners, and agencies supporting marketing activities.
• Ensure compliance with branding, quality standards, and company policies.
• Perform other duties as assigned by management.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Marketing, Business Administration, Communication, or a related field (a Master’s degree in Marketing or an MBA is preferred).
• You must have at least 5 years of managerial experience in marketing, ideally in FMCG, retail, or related industries.
• You must have a strong understanding of digital and traditional marketing channels.
• You must have proven knowledge of marketing strategies, market research, and consumer behavior.
• You must have hands-on experience planning and executing corporate events, product launches, trade shows, and promotional campaigns.
• You must have experience in digital marketing, social media management, and campaign execution.
• You must have the ability to analyze marketing metrics, measure campaign performance, and evaluate ROI.
• You must have strong leadership, communication, negotiation, and presentation skills.
• You must be capable of coordinating multiple events and campaigns simultaneously.
• You must be willing to work flexible hours for events.
• You must have a valid driver’s license and the ability to drive a 4‑wheel vehicle.

Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite – Makati City

The role supports the Section Head in planning and executing annual financial and operational audits. This role ensures that financial processes, internal controls, and operational procedures are effective, compliant, and aligned with regulatory standards and internal policies. The position leads financial audit engagements, identifies control gaps, provides actionable recommendations, and monitors remediation efforts. The auditor also stays updated on auditing standards to ensure consistent and compliant audit practices across the organization.

 KEY RESPONSIBILITIES 

You will: 

• Assist the Section Head in preparing the annual audit plan for financial and operational audits.
• Conduct regular audits of financial and accounting processes to assess effectiveness, efficiency, and compliance with internal policies, regulations, JSOX, and ISO requirements.
• Lead audits related to financial and accounting functions, ensuring engagements are conducted according to plan and in accordance with auditing standards.
• Perform assessments of compliance with JSOX requirements, covering Company Level Controls (CLC), Financial Closing Controls (FCC), Process Level Controls (PLC) involving Financial Reporting, Revenue, Procure‑to‑Pay, and Inventory Management, and Information Technology General Controls (ITGC).
• Identify control weaknesses, anticipate potential issues, and recommend corrective actions.
• Prepare clear, organized audit reports summarizing findings, conclusions, and recommendations.
• Discuss audit results with auditees and obtain their confirmation and acknowledgment.
• Coordinate findings with supervisors to ensure timely resolution and corrective action.
• Conduct follow‑up audits to validate implementation of action plans.
• Report audit activities and progress to the Section Head for monitoring and guidance.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Accounting or any business‑related field.
• You must have 2–3 years of experience in accounting or finance.
• You must have at least 2 years of experience in auditing.
• You must be detail‑oriented, analytical, and able to assess internal controls effectively.

 Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite - Sta Rosa, Laguna

KEY RESPONSIBILITIES 
You will: 

• Maintain bookkeeping and transaction records for assigned accounts, including client, internal management, or local office accounts, and prepare various reports as requested, such as monthly summaries, liquidation statements, and statutory or management reports.
• Analyze financial transactions based on supporting documentation.
• Collaborate with Managers to address potential issues and concerns during account preparation.
• Prepare financial statements, management reports, and related schedules in accordance with applicable accounting standards.
• Respond to audit-related requests and resolve audit concerns for audited accounts.
• Handle inquiries and requests from clients, administrative staff, or local finance teams, and draft appropriate email responses.
• Track the status of assigned accounts, follow up as needed, and update progress in account monitoring tools.
• Review financial statements and supporting documentation prepared by fellow accountants.
• Perform additional tasks, projects, or duties as assigned by the immediate Manager. 

 QUALIFICATIONS & REQUIREMENTS: 

• You must be an Accounting/Accountancy graduate.
• You must have at least 2 years of work experience specializing in Finance – General Accounting, Audit, Tax, or equivalent.
• You must have experience in financial management reporting, preferably with exposure in a shared service industry and with experience in MYOB and Peachtree
• You must be willing to work onsite and/or reside near the Mandaluyong area.

 Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite, Mandaluyong City

As a critical member of our senior leadership team, you will be responsible for ensuring the delivery of high-quality services, efficient resource management, effective issue resolution, and oversight on compliance and audit. You will play a key role in driving continuous improvement and automation across all areas of accounts, while also managing a team of account leaders.           

KEY RESPONSIBILITIES 

You will: 

• Delivery Management
• Lead a group of accounts, ensuring optimal service delivery performance and efficient resource management
• Responsible for delivery of services that contribute significantly to achievement of customer satisfaction, cost, expense and other business objectives.
• Collaborate with internal stakeholders and external partners to ensure successful account delivery
• People Management
• Responsible for providing direction to multiple managers, and high-level direction to delivery employees.
• Develop and execute succession plans to ensure smooth leadership transitions
• Implement strategies to prevent attrition and improve employee retention
• Foster a positive and inclusive work environment
• Continuous Improvement and Automation
• Develop and implement improvement efforts on all areas of the account based on specific priorities and action plans
• Achieve Continuous Improvement (CI) targets and ensure accountability
• Collaborate with account teams and stakeholders to identify and implement automation or transformation opportunities
• Critical Issue Resolution (Crit Sit)
• Lead the resolution of critical issues affecting account performance or client satisfaction
• Coordinate with account teams, internal stakeholders, and external partners to resolve issues
• Develop and implement corrective actions to prevent recurrence
• Compliance and Audit (internal and external)
• Ensure compliance with company's policies, procedures, and regulatory requirements
• Identify and mitigate potential compliance risks
• Collaborate with internal and external auditors to ensure successful audit outcomes

QUALIFICATIONS

• Bachelor’s degree
• At least minimum 15 years in service of experience in a BPO, preferably managing multi-client environment.
  • Client Services Manager: someone who has managed a SOW/project
  • Business Development: someone who managed a portfolio of clients/accounts; also, someone who had experience winning/implementing new deals
• Strong background in HR Process (EDM, Compensation & Benefits, Payroll) with hard-core HR service delivery in a client external facing capacity

Location: Eastwood City Libis/UP Ayala Techno hub

Work Set-up: 5 days onsite | Night Shift/Rotation

Schedule: Monday to Friday

As an Application Developer specializing in ServiceNow, you will provide development and maintenance support for ServiceNow tool implementation and customization. You will utilize your knowledge of business and technical skills related to specific ServiceNow modules and scripting languages, such as JavaScript.

KEY RESPONSIBILITIES

You will:

• Design and Develop Customized Reports: Create tailored reports by applying code-level changes in the ServiceNow environment, leveraging the NOW platform's low-code/no-code capabilities to meet specific business needs.
• Implement and Customize ServiceNow Modules: Develop and customize different ServiceNow modules as required, ensuring seamless integration and optimal functionality.
• Provide Development and Maintenance Support: Offer ongoing support for ServiceNow tool implementation and customization, ensuring high-quality solutions and timely issue resolution.
• Utilize Scripting Languages: Apply knowledge of scripting languages, such as JavaScript, to develop and customize ServiceNow modules and reports.
• Leverage NOW Platform Capabilities: Effectively use the NOW platform's features to design and develop customized solutions, enhancing business processes and user experience.

QUALIFICATIONS

• Bachelor’s degree
• Experience working in a public health/healthcare industry
• ServiceNow Module Expertise: Experience with specific ServiceNow modules such as ITOM/ITAM, ITBM, and IRM, including knowledge of their business and technical applications, to inform development and customization decisions.
• Experience with scripting languages, such as JavaScript, to develop and customize ServiceNow modules and reports.
• Low-Code/No-Code Development: Experience using ServiceNow's NOW platform to design and develop customized reports and solutions, leveraging its low-code/no-code capabilities.
• ServiceNow Implementation and Customization: Experience implementing and customizing different ServiceNow modules to meet specific business needs, ensuring seamless integration and optimal functionality.
• Code-Level Changes: Experience applying code-level changes in the ServiceNow environment to create tailored reports and customized solutions.
• Advanced ServiceNow Module Knowledge: Experience with multiple ServiceNow modules, including in-depth understanding of their business and technical applications, to inform complex development and customization decisions

Location: UP Ayala Technohub

Work Set-up: Hybrid (3 days onsite) | day shift

Schedule: Monday to Friday

As an Audit Supervisor, you will be part of the Internal Audit team responsible for planning, executing, and monitoring financial, operational, and compliance audits across the organization. You will collaborate with cross-functional teams and senior management to evaluate internal controls, assess risks, and provide recommendations to strengthen governance and compliance.

KEY RESPONSIBILITIES

You will:

• Develop, implement, and monitor audit plans aligned with strategic objectives, integrating risk assessment and quality assurance.
• Conduct independent financial, operational, compliance, and special audits to ensure adherence to accounting standards, regulations, and internal policies.
• Review and analyze financial data, transactions, and records to identify discrepancies, risks, and opportunities for improvement.
• Perform substantive testing, compliance testing, and internal control evaluations.
• Examine and benchmark internal controls, policies, and procedures against industry best practices.
• Track and monitor the actual implementation of audit recommendations and maintain proper audit records.
• Prepare clear and comprehensive audit reports with findings, recommendations, and remediation plans for management review.
• Collaborate with teams and stakeholders to track progress on audit-related improvements.
• Stay updated on accounting standards, regulations, and industry trends to strengthen compliance and governance frameworks.
• Identify, assess, and mitigate risks across day-to-day operations, strategic management, and policy-setting functions.
• Supervise and mentor audit staff, ensuring objectives are achieved while fostering a collaborative and growth-focused work environment.
• Provide training and guidance to team members on audit methodologies, internal controls, and audit tools (e.g., SAP).
• Support the Internal Audit Manager and senior leadership in enhancing corporate governance and compliance processes.

SKILLS AND QUALIFICATIONS

• Bachelor’s degree in Accounting, Finance, or any related field.
• CPA (Certified Public Accountant) or CIA (Certified Internal Auditor) certification is an advantage.
• Minimum of 3 years’ proven work experience as an Audit Supervisor or in a similar role.
• Strong knowledge of accounting principles, auditing standards, internal controls, and risk management practices.
• Proficiency in MS Office (particularly Excel); MacOS and IT audit experience preferred.
• Familiarity with accounting systems, SAP, or similar audit/accounting tools.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent leadership, team management, and mentoring abilities.
• High attention to detail, proactive, hardworking, flexible, and able to prioritize tasks effectively.
• Ability to work independently and collaborate with cross-functional teams.
• Strong communication (verbal and written), interpersonal, and presentation skills.
• Adept in governance, compliance, and relevant regulatory requirements.

Work Setup:  100% Onsite

Key Responsibilities:

• This is a leadership position responsible for the services strategy within a major part of the Finance BPO Delivery organization. Responsibilities for this position include development and implementation of business strategies with executive review.
• They establish objectives, create business policies and operational guidelines and set long-term plans.
• They develop and approve plans for service offerings, processes, operations, business controls, expenses, resources, training, customer satisfaction and other business objectives.
• They provide expert advice and guidance to other managers and business professionals in the Finance BPO service business.
• They have overall responsibility for the results of multiple departments within span of control and are responsible for providing directions to multiple managers, and high-level directions to department employees.
• They are responsible for delivery of highly visible services that contribute significantly to achievement of customer satisfaction, cost, expense and other business objectives.

Qualifications:

• Strong operations delivery background in a global services/shared services/BPO environment, specifically:

• • Experience leading large-scale teams (1000+ FTEs) across multiple geographies
  • Hands-on leadership in Finance & Accounting process delivery (OTC, PTP, AP, GA, etc.)

• Proven experience in client process transitions and stabilization
• Accountability for service delivery performance (SLAs, productivity, quality, accuracy)
• Strong background in process optimization, automation, and transformation initiatives
• Experience managing client-facing operations, stakeholder engagement, and service governance
• Track record in driving operational KPIs such as NPS, engagement, retention, and cost efficiency
• Exposure to managing delivery portfolios tied to revenue and margin performance

Work Set up and Location: Onsite, Quezon City (UP Ayala Technohub) office, Nightshift schedule

The position is responsible for supporting the company’s financial management through advanced financial reporting, forecasting, and internal performance analysis. It plays a key role in preparing management reports, reviewing financial results, analyzing variances, and providing insights that support strategic decision-making. The role also contributes to budgeting, year-end closing, audit readiness, and the continuous improvement of internal management accounting processes. It provides mentoring and guidance to junior accounting staff to strengthen overall team capability.

KEY RESPONSIBILITIES 
You will: 

• Prepare accurate and timely monthly management reports (MR) for senior leadership review.
• Lead budgeting and forecasting activities in collaboration with department heads.
• Conduct detailed variance analyses and investigate financial discrepancies.
• Review financial performance versus budget and present key insights to senior management.
• Support internal and external audit activities by preparing required documentation and compliance reports.
• Assist in financial statement preparation and year‑end closing processes.
• Collaborate with cross‑functional teams to deliver strategic financial insights for decision‑making.
• Mentor and support accounting officers and junior accounting team members.

 QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Accounting and must be a Certified Public Accountant (CPA).
• You must have 3–5 years of experience in management accounting or financial analysis.
• You must have prior experience working in an auditing firm.
• You must have advanced proficiency in financial reporting tools, Microsoft Excel, and accounting software such as MYOB or Peachtree.
• You must have strong knowledge of financial regulations and compliance requirements.
• You must be capable of analyzing large volumes of data and presenting clear, actionable insights.
• You must have excellent communication, presentation, and interpersonal skills.
• You must be detail‑oriented, organized, and able to work effectively under pressure.
• You must be willing to work onsite and/or reside near the Mandaluyong area.

Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite, Mandaluyong City