KEY RESPONSIBILITIES

You will:

• Set up operational goals for after sales service according to company strategy, and implements metrics (e.g., response time, first time fix, parts availability, etc.) to measure work activities and make improvements as necessary.
• Monitor and manage service cost, including warranty.
• Manage the installation of equipment of new store openings and hands over new store restaurants to customers on time and in full.
• Manage equipment after sale service contracts with customers.
• Provide technical support and equipment service for all equipment in SEA.
• Manage service partners/providers and their performance (e.g., quality of service, response time, etc.).
• Provide technical support to Sales Operations Coordinators, service providers and call center.
• Prepare and submit the following reports: a) Monthly reporting of after sales service activities. b) Monthly reporting of customer complaints and status of action plans. c) Monthly reporting on Warranty cost & Service cost of Ownership as well as other metrics.
• Take part in the product development audits as well as product improving activities.

QUALIFICATIONS:

• Graduate of Mechanical, Refrigerating Engineer or Electrical Engineer is an advantage.
• With at least 6 to 10 years total working experience
• Experience in leading and managing projects, at least 4 to 5 years’ experience in equipment maintenance and repairs.

Work Schedule: Regular Shift

Work Location: Onsite, Malvar Batangas

KEY RESPONSIBILITIES

You will:

• Answer incoming calls, faxes, or emails to assist customers with their service requests; responds promptly to high call volume.
• Make outbound calls which may include contacting customers, manufacturers, and third-party dealers to place orders, initiate and/or obtain authorization for service, verify warranty and billing status and schedule installation services.
• Verify payment information and authorize credit cards and PO numbers.
• Ensure accurate data is entered into all appropriate systems.
• Follow-up accordingly with service providers and customers in processing invoice and entering orders respectively.
• Update service request portals.
• Be responsible for group mailboxes and work order & invoice reconciliation.

QUALIFICATIONS:

• Graduate of any bachelor’s course or any related field
• With 1 to 2 years of relevant working experience
• Customer Service — Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Basic Language Skills - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.
• Basic Math Skills - Ability to perform addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
• Basic Reasoning Ability - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Excellent financial software experience
• Computer Skills - typing, word processing, spreadsheet, internet.

Work Schedule: Mid Shift, Night Shift

Work Location: Onsite, Malvar Batangas

Asia Select is currently recruiting for the Regional IT Shared Service Center of a global insurance and investment leader operating in Makati City.

We are currently looking for an IT Application Supporter (L2). This role will be focusing on providing technical support to teams within the organization, and to external clients when required.  Managing ticketed query systems and ensuring a comprehensive database of queries and resolutions is kept up to date. Maintaining and updating technical documents and procedures.

Key Responsibilities

• Coordinate with teams and resolve all complex application and system issues.
• Design and maintain expertise in flow of application process and systems related to company.
• Administer and resolve applications issues, provide updates and perform root cause analysis.
• Plan execute books and implement applications and configuration change procedures to ensure optimal quality assurance for all applications.
• Develop, sustain and evaluate delegated business processes and related applications.
• Supervise all alerts related to application and system procedures and provide services proactively.
• Maintain good professional relationships with counterparts of engineering and customer support departments.
• Install and prepare tools required for proper functioning of website front line applications on regular basis.

Your Profile

• Tertiary Education (Computer Science or any IT Course)
• Knowledgeable in SQL Scripting with programming background
• Knowledgeable in insurance and health is an advantage
• Troubleshooting and monitoring tools, techniques and technologies

KEY RESPONSIBILITIES

You will:

• Prepare sales order based on purchase order received from the customer through the Market Manager
• Manage order entries with POs in the ERP system, coordinates with Purchasing and production for materials and resource planning. Feedback to External Sales team regarding operations commitment
• Provide regular updates to Market Managers on project/order status, routine correspondence, and other needed reports needed by the customer.
• Effectively manage the invoicing, payments and collection monitoring, payment terms, credit processes, rebates, and cost charging.
• Handle customer complaints favorably; makes recommendation and plans on how to resolve identified customer service issues in coordination with External Sales, Engineering and After Sales Team/QA Teams.
• Manage Market Managers/External Sales to ensure compliance with internal policies and procedures including implementation of internal agreement on PO management, payment terms execution and production planning.
• Ensure escalation protocol is executed for issues needing immediate resolution.

QUALIFICATIONS:

• Graduate of any 4-year business course
• With 6 months to 1-year relevant work experience
• Good planning and organizing skills.
• High level of attention to details
• Proficient with numbers, and other units of measure
• Can work under pressure; Able to work in a fast paced, multi-tasked, interrupted environment.
• Knowledge of PEZA is an advantage.
• Knowledge of PBS is an advantage.
• Knowledgeable and understanding of technical drawing is also an advantage.

Work Schedule: Regular Shift

Work Location: Onsite, Malvar Batangas

KEY RESPONSIBILITIES

You will:

• Manage outlets like restaurants, bars and clubs.
• Grow the business in your assigned territory by managing and opening new and existing accounts.
• Improve distribution, availability, and presence of our brands in territory.
• Conceptualize and execute brand building and volume generating activations, and events.
• Connect with consumers and generate insights to improve the brand.
• Build relationships with customers that result to preferred partnerships.
• Manage resources to win in the trade profitably.
• Develop winning relationships with distributors and third-party partners.
• Achieve monthly and annual targets.

QUALIFICATIONS:

• Must have a valid Driver’s license (manual)
• Graduate of a 4-year course (preferably business or marketing related)
• Candidates with at least 1 to 2 years of experience in FMCG sales are highly preferred.
• Excellent communication skills
• Selling, and negotiation skills
• Entrepreneurial mindset (able to prepare business reviews, and skillful in budget management)
• Sales / business acumen
• Microsoft Office proficiency, specifically in Excel
• Highly energetic with a great sense of responsibility
• A people person with engaging communication skills
• Entrepreneurial, and passionate to chase and act on opportunities.
• A quick thinker and can pragmatically deal with issues in any given situation.
• Driven to excel and grow with the company.
• A fast learner who can enthusiastically grasp and execute the company culture.
• Motivated by competition and winning.

Work Schedule:1pm to 11pm (Tuesday - Saturday)

KEY RESPONSIBILITIES

You will:

• Manage outlets like restaurants, bars and clubs.
• Grow the business in your assigned territory by managing and opening new and existing accounts.
• Improve distribution, availability, and presence of our brands in territory.
• Conceptualize and execute brand building and volume generating activations, and events.
• Connect with consumers and generate insights to improve the brand.
• Build relationships with customers that result to preferred partnerships.
• Manage resources to win in the trade profitably.
• Develop winning relationships with distributors and third-party partners.
• Achieve monthly and annual targets.

QUALIFICATIONS:

• Must have a valid Driver’s license (manual)
• Graduate of a 4-year course (preferably business or marketing related)
• Candidates with at least 1 to 2 years of experience in FMCG sales are highly preferred.
• Excellent communication skills
• Selling, and negotiation skills
• Entrepreneurial mindset (able to prepare business reviews, and skillful in budget management)
• Sales / business acumen
• Microsoft Office proficiency, specifically in Excel
• Highly energetic with a great sense of responsibility
• A people person with engaging communication skills
• Entrepreneurial, and passionate to chase and act on opportunities.
• A quick thinker and can pragmatically deal with issues in any given situation.
• Driven to excel and grow with the company.
• A fast learner who can enthusiastically grasp and execute the company culture.
• Motivated by competition and winning.

Work Schedule:1pm to 11pm (Tuesday - Saturday)

KEY RESPONSIBILITIES

You will:

• Manage outlets like restaurants, bars and clubs.
• Grow the business in your assigned territory by managing and opening new and existing accounts.
• Improve distribution, availability, and presence of our brands in territory.
• Conceptualize and execute brand building and volume generating activations, and events.
• Connect with consumers and generate insights to improve the brand.
• Build relationships with customers that result to preferred partnerships.
• Manage resources to win in the trade profitably.
• Develop winning relationships with distributors and third-party partners.
• Achieve monthly and annual targets.

QUALIFICATIONS:

• Must have a valid Driver’s license (manual)
• Graduate of a 4-year course (preferably business or marketing related)
• Candidates with at least 1 to 2 years of experience in FMCG sales are highly preferred.
• Excellent communication skills
• Selling, and negotiation skills
• Entrepreneurial mindset (able to prepare business reviews, and skillful in budget management)
• Sales / business acumen
• Microsoft Office proficiency, specifically in Excel
• Highly energetic with a great sense of responsibility
• A people person with engaging communication skills
• Entrepreneurial, and passionate to chase and act on opportunities.
• A quick thinker and can pragmatically deal with issues in any given situation.
• Driven to excel and grow with the company.
• A fast learner who can enthusiastically grasp and execute the company culture.
• Motivated by competition and winning.

Work Schedule:1pm to 11pm (Tuesday - Saturday)

KEY RESPONSIBILITIES

You will:

• Manage outlets like restaurants, bars and clubs.
• Grow the business in your assigned territory by managing and opening new and existing accounts.
• Improve distribution, availability, and presence of our brands in territory.
• Conceptualize and execute brand building and volume generating activations, and events.
• Connect with consumers and generate insights to improve the brand.
• Build relationships with customers that result to preferred partnerships.
• Manage resources to win in the trade profitably.
• Develop winning relationships with distributors and third-party partners.
• Achieve monthly and annual targets.

QUALIFICATIONS:

• Must have a valid Driver’s license (manual)
• Graduate of a 4-year course (preferably business or marketing related)
• Candidates with at least 1 to 2 years of experience in FMCG sales are highly preferred.
• Excellent communication skills
• Selling, and negotiation skills
• Entrepreneurial mindset (able to prepare business reviews, and skillful in budget management)
• Sales / business acumen
• Microsoft Office proficiency, specifically in Excel
• Highly energetic with a great sense of responsibility
• A people person with engaging communication skills
• Entrepreneurial, and passionate to chase and act on opportunities.
• A quick thinker and can pragmatically deal with issues in any given situation.
• Driven to excel and grow with the company.
• A fast learner who can enthusiastically grasp and execute the company culture.
• Motivated by competition and winning.

Work Schedule:1pm to 11pm (Tuesday - Saturday)

KEY RESPONSIBILITIES

You will:

• Manage outlets like restaurants, bars and clubs.
• Grow the business in your assigned territory by managing and opening new and existing accounts.
• Improve distribution, availability, and presence of our brands in territory.
• Conceptualize and execute brand building and volume generating activations, and events.
• Connect with consumers and generate insights to improve the brand.
• Build relationships with customers that result to preferred partnerships.
• Manage resources to win in the trade profitably.
• Develop winning relationships with distributors and third-party partners.
• Achieve monthly and annual targets.

QUALIFICATIONS:

• Must have a valid Driver’s license (manual)
• Graduate of a 4-year course (preferably business or marketing related)
• Candidates with at least 1 to 2 years of experience in FMCG sales are highly preferred.
• Excellent communication skills
• Selling, and negotiation skills
• Entrepreneurial mindset (able to prepare business reviews, and skillful in budget management)
• Sales / business acumen
• Microsoft Office proficiency, specifically in Excel
• Highly energetic with a great sense of responsibility
• A people person with engaging communication skills
• Entrepreneurial, and passionate to chase and act on opportunities.
• A quick thinker and can pragmatically deal with issues in any given situation.
• Driven to excel and grow with the company.
• A fast learner who can enthusiastically grasp and execute the company culture.
• Motivated by competition and winning.

Work Schedule:1pm to 11pm (Tuesday - Saturday) 

KEY RESPONSIBILITIES

You will:

• Manage a team in your assigned territory.
• Grow the business in your assigned territory by managing and opening new and existing accounts.
• Improve distribution, availability, and presence of our brands in territory.
• Conceptualize and execute brand building and volume generating activations, and events.
• Connect with consumers and generate insights to improve the brand.
• Build relationships with customers that result to preferred partnerships.
• Manage resources to win in the trade profitably.
• Develop winning relationships with distributors and third-party partners.
• Achieve monthly and annual targets.

QUALIFICATIONS:

• Must have a valid Driver’s license (manual)
• Graduate of a 4-year course (preferably business or marketing related)
• Candidates with at least 1 to 2 years of experience in FMCG sales are highly preferred.
• Excellent communication skills
• Selling, and negotiation skills
• Entrepreneurial mindset (able to prepare business reviews, and skillful in budget management)
• Sales / business acumen
• Microsoft Office proficiency, specifically in Excel
• Highly energetic with a great sense of responsibility
• A people person with engaging communication skills
• Entrepreneurial, and passionate to chase and act on opportunities.
• A quick thinker and can pragmatically deal with issues in any given situation.
• Driven to excel and grow with the company.
• A fast learner who can enthusiastically grasp and execute the company culture.
• Motivated by competition and winning.

Work Schedule:1pm to 11pm (Tuesday - Saturday) Mostly night life, managing outlets like restaurants, bars, and clubs (markets A, B, & C)