Want to look for a career in BPO industry? This is the right opportunity for you. A direct hire for a financial technology company that processes payments and offers services to merchants, consumers, and issuers.

RESPONSIBILITIES:

You will:

• Resolves client and/or merchant technical support issues relating to point of service (POS) products, including, but not limited to, dial-up card swipe terminals, and provides standardized responses by utilizing established documentation and processes. Enters required data into databases while resolving customer issues and achieving established goals and objectives for quality and productivity measures.

• Begins to build base knowledge of POS products, policies, customer service procedures, and an understanding of compliance and association guidelines through on-going training and referring to online manuals as required.

QUALIFICATIONS:

• High School Diploma or Equivalent

• Must have at least a year technical support in software and hardware troubleshooting experience

• Flexible in shifting / rotation schedule

• Willing to work onsite in Vertis North, Quezon City

• Can start immediately

Shift Schedule: Graveyard shift

Location: Vertis North, Quezon City

The position is responsible for supporting the day-to-day maintenance, operational readiness, and safety of facilities, workplace infrastructure, and technical systems across office locations and partner sites. It ensures that facilities, equipment, utilities, and workplace technology remain safe, reliable, and fully functional to support business continuity and operational efficiency. The role also serves as a designated Safety Officer, ensuring compliance with workplace safety standards and emergency preparedness requirements.

KEY RESPONSIBILITIES 

You will:

• Support the maintenance and operation of facilities, office infrastructure, utilities, equipment, and workplace technology to ensure uninterrupted business operations.
• Perform routine inspections, preventive maintenance, minor repairs, and troubleshooting of facility systems, including electrical, mechanical, air conditioning, lighting, and office infrastructure.
• Install, configure, and maintain workstations, printers, scanners, CCTV systems, structured cabling, and basic networking equipment.
• Assist in office expansions, workstation deployments, relocations, onboarding readiness, and workplace setup activities.
• Maintain inventories of facility equipment, tools, spare parts, technical assets, and maintenance supplies.
• Coordinate and respond to facilities and technical support requests to minimize operational downtime.
• Serve as the designated Safety Officer by conducting safety inspections, hazard assessments, incident investigations, and workplace compliance activities.
• Support emergency preparedness programs, fire drills, evacuation exercises, and workplace safety awareness initiatives.
• Maintain maintenance records, safety reports, compliance documentation, and facility-related records.
• Recommend improvements that enhance facility reliability, operational readiness, workplace safety, and employee experience.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor's degree in Engineering, Information Technology, Facilities Management, Electronics, Industrial Technology, Occupational Safety, or a related field.
• You must have at least 2–4 years of experience in facilities operations, technical support, maintenance, building services, or site operations.
• You must have working knowledge of electrical systems, building utilities, air conditioning systems, and preventive maintenance practices.
• You must have hands-on experience supporting workstations, printers, CCTV systems, structured cabling, networking devices, and office infrastructure.
• You must have knowledge of Occupational Safety and Health (OSH) standards and workplace safety practices; Safety Officer certification is an advantage.
• You must have strong troubleshooting, problem-solving, and technical support skills.
• You must be willing to travel between sites and provide onsite operational support when required.
• You must be highly organized, dependable, and capable of responding to urgent operational concerns outside regular business hours when necessary.

Work Schedule: Shifting

Work Setup: Onsite - Clark, Pampanga

The position is responsible for supporting the day-to-day maintenance, operational readiness, and safety of facilities, workplace infrastructure, and technical systems across office locations and partner sites. It ensures that facilities, equipment, utilities, and workplace technology remain safe, reliable, and fully functional to support business continuity and operational efficiency. The role also serves as a designated Safety Officer, ensuring compliance with workplace safety standards and emergency preparedness requirements.

KEY RESPONSIBILITIES 

You will:

• Support the maintenance and operation of facilities, office infrastructure, utilities, equipment, and workplace technology to ensure uninterrupted business operations.
• Perform routine inspections, preventive maintenance, minor repairs, and troubleshooting of facility systems, including electrical, mechanical, air conditioning, lighting, and office infrastructure.
• Install, configure, and maintain workstations, printers, scanners, CCTV systems, structured cabling, and basic networking equipment.
• Assist in office expansions, workstation deployments, relocations, onboarding readiness, and workplace setup activities.
• Maintain inventories of facility equipment, tools, spare parts, technical assets, and maintenance supplies.
• Coordinate and respond to facilities and technical support requests to minimize operational downtime.
• Serve as the designated Safety Officer by conducting safety inspections, hazard assessments, incident investigations, and workplace compliance activities.
• Support emergency preparedness programs, fire drills, evacuation exercises, and workplace safety awareness initiatives.
• Maintain maintenance records, safety reports, compliance documentation, and facility-related records.
• Recommend improvements that enhance facility reliability, operational readiness, workplace safety, and employee experience.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor's degree in Engineering, Information Technology, Facilities Management, Electronics, Industrial Technology, Occupational Safety, or a related field.
• You must have at least 2–4 years of experience in facilities operations, technical support, maintenance, building services, or site operations.
• You must have working knowledge of electrical systems, building utilities, air conditioning systems, and preventive maintenance practices.
• You must have hands-on experience supporting workstations, printers, CCTV systems, structured cabling, networking devices, and office infrastructure.
• You must have knowledge of Occupational Safety and Health (OSH) standards and workplace safety practices; Safety Officer certification is an advantage.
• You must have strong troubleshooting, problem-solving, and technical support skills.
• You must be willing to travel between sites and provide onsite operational support when required.
• You must be highly organized, dependable, and capable of responding to urgent operational concerns outside regular business hours when necessary.

Work Schedule: Shifting

Work Setup: Onsite, Muntinlupa City 

The position is responsible for leading the organization's facilities, workplace infrastructure, information technology, security, and operational support functions to ensure safe, reliable, scalable, and cost-effective operations across all sites. It oversees the development and execution of facilities and IT strategies that support organizational growth, workforce expansion, operational readiness, technology enablement, and business continuity. The role serves as a strategic partner to leadership by providing infrastructure, workplace, and technology solutions that improve operational effectiveness and employee experience.

KEY RESPONSIBILITIES 

You will:

• Develop and execute facilities, workplace, and IT infrastructure strategies aligned with business growth plans and operational requirements.
• Lead multi-site facilities operations, workplace readiness initiatives, building maintenance programs, and infrastructure improvement projects.
• Oversee IT infrastructure including network connectivity, hardware, structured cabling, CCTV systems, workplace technology, and end-user support.
• Partner with business leaders to assess operational requirements and deliver scalable facilities and technology solutions that support organizational objectives.
• Lead expansion projects, office setups, relocations, workplace upgrades, and infrastructure capacity planning initiatives.
• Manage external service providers, contractors, vendors, security partners, and technology providers while ensuring service quality and performance standards.
• Oversee company assets, equipment lifecycle management, inventory controls, maintenance programs, and operational readiness requirements.
• Ensure compliance with workplace safety, security, occupational health, regulatory requirements, and business continuity standards.
• Develop emergency response plans, disaster recovery strategies, security protocols, and risk mitigation programs.
• Lead facilities and IT teams by establishing performance standards, operating procedures, service levels, and workforce development initiatives.
• Manage facilities and IT budgets, optimize resource utilization, and evaluate infrastructure investments to maximize business value.
• Drive continuous improvement initiatives that enhance workplace efficiency, technology enablement, employee experience, and operational resilience.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor's degree in Information Technology, Computer Science, Facilities Management, Engineering, Business Administration, or a related field.
• You must have at least 12–15 years of progressive experience in facilities management, IT infrastructure, site operations, engineering, or related functions.
• You must have at least 8 years of leadership experience managing facilities, IT, engineering, or multi-functional operational teams.
• You must have experience overseeing both physical infrastructure and digital infrastructure within multi-site or large-scale operational environments.
• You must have strong knowledge of facilities management, workplace operations, building services, network infrastructure, end-user support, and infrastructure lifecycle management.
• You must have experience managing vendors, contractors, service providers, and strategic operational partnerships.
• You must have strong business partnering, problem-solving, project management, and operational leadership capabilities.
• You must have experience managing budgets, infrastructure projects, safety programs, and business continuity initiatives.
• You must be hands-on, highly dependable, and capable of balancing strategic planning with operational execution.
• You must be willing to work onsite and respond to urgent facilities, infrastructure, or IT-related operational requirements when needed.

Work Schedule: Regular shift

Work Setup: Onsite, Muntinlupa City 

The position is responsible for overseeing materials planning, inventory control, procurement, and warehouse support operations to ensure timely material availability, optimal inventory levels, and uninterrupted production schedules. It drives efficient supply planning, supplier management, inventory accuracy, and process improvements while ensuring alignment between production requirements, procurement activities, and operational objectives. The role plays a critical part in maintaining supply continuity, minimizing inventory risks, and supporting overall manufacturing performance.

KEY RESPONSIBILITIES

You will:

• Lead the preparation, validation, and execution of material requirements plans based on production schedules, forecasts, customer demand, and business requirements.
• Ensure timely material availability and proactively manage supply risks, material shortages, and inventory constraints.
• Monitor and maintain optimal inventory levels while ensuring inventory accuracy and proper stock control practices.
• Manage procurement activities and supplier relationships to secure cost-effective, reliable, and timely material supply.
• Coordinate with Quality Assurance and other stakeholders to ensure purchased materials meet approved specifications and quality standards.
• Monitor supplier delivery performance, quality compliance, and service levels, and implement corrective actions when necessary.
• Oversee warehouse support activities to ensure efficient material movement, storage, issuance, and inventory control.
• Ensure the accuracy and integrity of materials data, inventory records, and management reporting systems.
• Strengthen materials management procedures, controls, and operational policies to improve effectiveness and compliance.
• Drive continuous improvement initiatives focused on planning accuracy, inventory optimization, productivity enhancement, and cost reduction.
• Collaborate with Production, Procurement, Warehouse, Quality, and other departments to ensure alignment of material plans with operational requirements.
• Provide analysis, recommendations, and reports to management regarding inventory performance, supply risks, and materials planning effectiveness.

QUALIFICATIONS & REQUIREMENTS:

• You must have a bachelor’s degree in Industrial Engineering, Business Management, Supply Chain Management, or a related field.
• You must have at least 10 years of supervisory or managerial experience in materials planning and control within a manufacturing environment.
• You must have strong knowledge of MRP/ERP systems, inventory management, procurement, and production material planning.
• You must have experience managing end-to-end supplier lifecycles, including supplier accreditation, performance monitoring, delivery management, and quality compliance.
• You must have strong analytical, problem-solving, negotiation, and decision-making capabilities.
• You must have excellent communication and cross-functional stakeholder management skills.
• You must be capable of leading process improvement initiatives that enhance planning accuracy, inventory efficiency, and operational performance.
• You must be willing to undertake overseas assignments (Vietnam) and work within a cross-cultural environment.

Work Schedule: Regular shift

Work Setup & Location: Onsite – Vietnam 

The position is responsible for leading the day-to-day execution, quality assurance, and continuous improvement of technical data annotation operations. It serves as the primary subject matter expert for annotation processes, ensuring that datasets meet quality standards and support the organization's robotics and machine learning initiatives. The role bridges operations and engineering by translating technical requirements into clear annotation guidelines, driving team performance, and ensuring consistent delivery of high-quality training data.

KEY RESPONSIBILITIES

You will:

• Lead the daily operations of the annotation team, including workload allocation, coaching, training, and issue resolution.
• Serve as the primary technical resource for annotation activities and ensure the team understands both annotation requirements and underlying objectives.
• Own annotation quality by reviewing complex cases, resolving ambiguity, establishing standards, and driving consistency across datasets.
• Translate technical requirements from engineering and product teams into detailed annotation instructions, workflows, and acceptance criteria.
• Identify recurring quality issues and determine root causes related to data, processes, tooling, training, or execution.
• Design and manage quality control processes, including audits, calibration sessions, consistency checks, and reviewer workflows.
• Monitor productivity, backlog, quality metrics, and team performance, and provide recommendations for improvement.
• Coordinate with engineering teams to escalate data, tooling, and workflow issues while recommending process enhancements.
• Continuously improve annotation methodologies, training materials, documentation, and operational procedures.
• Perform annotation and quality review activities for new tasks, complex cases, and high-priority datasets when necessary.
• Support recruitment, onboarding, training, and development of annotation personnel as the team expands.

QUALIFICATIONS & REQUIREMENTS:

• You must have a degree in Computer Science, Engineering, Mathematics, Data Science, or a related technical field, or equivalent practical experience.
• You must have experience in data annotation, quality assurance, robotics operations, computer vision, machine learning, or similar technical environments. Working knowledge of Python, SQL, spreadsheets, or data analysis tools used for workflow optimization and reporting is an advantage.
• You must have prior experience leading, mentoring, or supervising technical teams or contributors.
• You must have strong analytical and problem-solving skills, particularly when addressing ambiguous or complex scenarios.
• You must have the ability to quickly learn technical concepts and communicate them effectively to others.
• You must have exceptional attention to detail and a strong commitment to quality and accuracy.
• You must have strong written and verbal English communication skills.
• You must be comfortable collaborating directly with engineers and technical stakeholders in a fast-paced environment.
• You may have working knowledge of Python, SQL, spreadsheets, or data analysis tools used for workflow optimization and reporting.

Work Schedule: Regular shift

Work Setup: Onsite – Alabang, Muntinlupa City 

KEY RESPONSIBILITIES

You will:

• Build and maintain the services that match lenders and borrowers: lender profiles, published loan configurations and their constraints, and borrowerfacing loan discovery.
• Own the loan lifecycle end to end: application, approval, disbursement, repayment schedules, extensions, overdue handling and demand letters.
• Build lender tools: cash bond balance and history, portfolio and outstanding balance views, and payment history.
• Implement fee, interest and convenience-fee calculations precisely, with tests that cover edge cases and rounding.
• Support KYC, account upgrades (borrower to lender) and credit score features with the admin and compliance teams.
• Build reliable money-movement flows with payment partners (NetGlobal, Finscore, BillEase, ECPay, Giftaway), with idempotency, retries and 
  reconciliation.
• Keep complete audit trails for every financial transaction, status change, and admin action.
• Model data and write performant SQL on MySQL 8 (AWS RDS), including schema changes and safe migrations. 
• Design, build and maintain REST APIs in Express + TypeScript across the lending, transaction, user, partner, notification, messaging and admin 
  services.
• Publish and consume events on Kafka between services and keep message contracts versioned and documented.
• Build real-time features with Socket.IO, such as live chat and ticket updates between borrowers, lenders and support. 
• Configure routes on the KrakenD API gateway, and document endpoints with Swagger/OpenAPI for the mobile and admin teams.
• Deliver push (Firebase, Expo) and SMS (M360) notifications for loan events, due dates and OTPs. 
• Implement secure auth flows: JWT, OTP, MPIN, account lockout and device checks.
• Protect borrower and lender personal data in line with the Data Privacy Act.
• Validate all input with Zod and follow OWASP practices. 
• Write unit and integration tests (Mocha, Chai, Supertest) and keep build validation passing.
• Ship services as Docker containers through AWS CodeBuild/CodeDeploy to EC2 behind load balancers.
• Monitor production with Sentry, take part in incident response, and fix root causes.
• Use AI-assisted tools (Claude Code, GitHub Copilot, Cursor) for coding, test writing, code review and documentation. Verify all output before 
  merging.
• Review pull requests in Azure DevOps, write technical docs, and mentor junior developers.
• Work with product, QA, mobile and admin-portal developers in sprint planning, estimates and releases. 

QUALIFICATIONS:

Work Schedule: Day Shift (9:00 AM to 6:00 PM )

Work Set-up: Full-onsite, Santolan, Pasig

The position is responsible for ensuring the organization’s compliance with all tax, statutory, and regulatory requirements while overseeing tax reporting, audit coordination, VAT claims, and tax governance activities. It serves as the primary focal point for tax-related matters, providing guidance on business transactions, regulatory changes, and tax compliance requirements. The role collaborates closely with Finance, Operations, Shared Services, external consultants, and government agencies to ensure accurate tax reporting, mitigate tax risks, and maintain compliance with Philippine tax regulations.

KEY RESPONSIBILITIES 

You will:

• Lead and oversee all tax compliance activities, including the review, reconciliation, and timely filing of income tax, VAT, withholding tax, and other statutory requirements.
• Coordinate with external tax consultants and advisors to ensure compliance with government regulations and reporting obligations.
• Manage tax-related accounts, schedules, reconciliations, and supporting documents to ensure accuracy and audit readiness.
• Oversee local tax requirements, including municipal taxes and compliance obligations for head office and branch operations.
• Support statutory and regulatory filings, including Audited Financial Statements (AFS), General Information Sheets (GIS), and other government submissions.
• Manage VAT claims, refund applications, and supporting documentation while ensuring compliance with regulatory requirements.
• Lead the preparation and coordination of tax audits, BIR assessments, Letters of Authority (LOA), and tax examinations.
• Support tax initiatives such as e-invoicing implementation, transfer pricing documentation, tax health checks, and process enhancement projects.
• Provide tax guidance and recommendations related to contracts, transactions, operational activities, and business decisions.
• Monitor changes in tax laws, regulations, and BIR issuances and communicate potential impacts to management and relevant stakeholders.
• Partner with Finance, Credit & Collection, Operations, Treasury, and Shared Services teams to ensure tax compliance is embedded within business processes.
• Promote awareness of tax requirements, internal controls, and best practices through knowledge-sharing initiatives.
• Provide functional guidance to treasury personnel to ensure compliance with treasury controls, cash management processes, and financial governance requirements.
• Support the development and implementation of tax strategies that align with business operations and regulatory obligations.

QUALIFICATIONS & REQUIREMENTS:

• You must have a bachelor’s degree in Accountancy, Finance, Taxation, or a related field.
• You must be a Certified Public Accountant (CPA).
• You must have at least 4–5 years of experience in tax compliance, accounting, finance, or a related function, preferably within a corporate or multinational environment.
• You must have strong knowledge of Philippine taxation, including VAT, withholding taxes, corporate income tax, local taxes, and BIR regulations.
• You must have experience coordinating tax audits, BIR assessments, Letters of Authority (LOA), and engagements with external tax consultants.
• You must have experience handling VAT claims, refund applications, tax compliance reviews, and statutory reporting requirements.
• You must have strong account reconciliation experience, including tax accounts, balance sheet accounts, and general ledger reconciliations.
• You must be proficient in ERP systems, financial reporting tools, and Microsoft Excel; SAP experience is an advantage.
• You must have strong analytical, problem-solving, and decision-making skills, with the ability to identify and resolve tax-related issues.
• You must have excellent communication, stakeholder management, and interpersonal skills.
• You must demonstrate a high level of integrity, attention to detail, and commitment to regulatory compliance.

Work Schedule: Monday to Friday, 7:30 AM – 4:30 PM

Work Setup: Onsite – Biñan, Laguna

The position is responsible for promoting nutrition and healthcare products through ethical, science-based engagements with healthcare professionals and healthcare institutions. It builds product advocacy and professional recommendations by communicating evidence-based information, strengthening healthcare partnerships, and supporting brand development initiatives within an assigned territory. The role also collaborates with internal stakeholders to ensure product availability, market execution, and achievement of business objectives while maintaining compliance with industry regulations and ethical standards.

KEY RESPONSIBILITIES 

• Develop and strengthen relationships with healthcare professionals and healthcare institutions to increase brand awareness, recommendation, and product advocacy.
• Execute territory plans and ethical marketing initiatives that support brand growth and business objectives.
• Deliver scientific, evidence-based product information and updates to healthcare professionals through presentations, professional discussions, and educational activities.
• Organize and participate in healthcare engagements, medical education programs, and professional events within the assigned territory.
• Collaborate with cross-functional teams to ensure product availability, market coverage, and effective execution of business plans.
• Monitor market trends, customer needs, competitor activities, and healthcare industry developments, and provide relevant insights to management.
• Manage territory performance, customer records, activity reports, and administrative requirements in a timely and accurate manner.
• Maintain compliance with company policies, industry regulations, and ethical promotional standards.

QUALIFICATIONS & REQUIREMENTS:

• You must have a bachelor’s degree in Nutrition, Nursing, Biology, Physiology, Pharmacology, Food Science, Medicine, or a related health or nutrition science field. A degree in Marketing or Business Administration can be considered.
• Open to fresh graduates but experience in healthcare sales, medical promotion, pharmaceutical sales, nutrition advisory, or a related customer-facing role is highly preferred.
• You must have strong communication, presentation, and relationship-building skills.
• You must have the ability to communicate scientific and technical information to healthcare professionals effectively.
• You must have strong planning, organizational, and territory management skills.
• You must be customer-focused and capable of working independently while collaborating with cross-functional teams.
• You must possess a valid driver's license and have at least one year of driving experience.
• You must be willing to travel extensively within the assigned territory.
• You must demonstrate professionalism, ethical conduct, and a strong commitment to healthcare and nutrition advocacy.

Work Schedule: Regular Day Shift

Work Setup: Onsite/Field Work - South Luzon

The position is responsible for promoting nutrition and healthcare products through ethical, science-based engagements with healthcare professionals and healthcare institutions. It builds product advocacy and professional recommendations by communicating evidence-based information, strengthening healthcare partnerships, and supporting brand development initiatives within an assigned territory. The role also collaborates with internal stakeholders to ensure product availability, market execution, and achievement of business objectives while maintaining compliance with industry regulations and ethical standards.

KEY RESPONSIBILITIES 

• Develop and strengthen relationships with healthcare professionals and healthcare institutions to increase brand awareness, recommendation, and product advocacy.
• Execute territory plans and ethical marketing initiatives that support brand growth and business objectives.
• Deliver scientific, evidence-based product information and updates to healthcare professionals through presentations, professional discussions, and educational activities.
• Organize and participate in healthcare engagements, medical education programs, and professional events within the assigned territory.
• Collaborate with cross-functional teams to ensure product availability, market coverage, and effective execution of business plans.
• Monitor market trends, customer needs, competitor activities, and healthcare industry developments, and provide relevant insights to management.
• Manage territory performance, customer records, activity reports, and administrative requirements in a timely and accurate manner.
• Maintain compliance with company policies, industry regulations, and ethical promotional standards.

QUALIFICATIONS & REQUIREMENTS:

• You must have a bachelor’s degree in Nutrition, Nursing, Biology, Physiology, Pharmacology, Food Science, Medicine, or a related health or nutrition science field. A degree in Marketing or Business Administration can be considered.
• Open to fresh graduates but experience in healthcare sales, medical promotion, pharmaceutical sales, nutrition advisory, or a related customer-facing role is highly preferred.
• You must have strong communication, presentation, and relationship-building skills.
• You must have the ability to communicate scientific and technical information to healthcare professionals effectively.
• You must have strong planning, organizational, and territory management skills.
• You must be customer-focused and capable of working independently while collaborating with cross-functional teams.
• You must possess a valid driver's license and have at least one year of driving experience.
• You must be willing to travel extensively within the assigned territory.
• You must demonstrate professionalism, ethical conduct, and a strong commitment to healthcare and nutrition advocacy.

Work Schedule: Regular Day Shift

Work Setup: Onsite/Field Work - Cagayan De Oro