You will: 

• Perform thorough analysis of financial data, statements, and reports to identify trends, discrepancies, and opportunities for improvement. 
• Prepare accurate and timely financial statements, including balance sheets, income statements, and cash flow statements, adhering to relevant accounting standards (e.g., GAAP). 
• Stay updated on tax laws, regulations, and filing requirements. Prepare and review tax returns for individuals, businesses, or organizations, minimizing tax liabilities while ensuring compliance with all legal obligations.
• Develop comprehensive financial plans and budgets, forecasting revenue, expenses, and cash flow. 
• Utilize advanced accounting software and financial systems to efficiently manage financial data, streamline processes, and generate accurate reports. 

QUALIFICATIONS & REQUIREMENTS: 

• You must have a Bachelor's degree in Accounting, Finance, or a related field (Master's degree is a plus).
• You must be a Certified Public Accountant (CPA) license holder.
• You must have in-depth knowledge of accounting principles, tax regulations, and financial reporting standards.
• You must have strong analytical skills with meticulous attention to detail.
• You must be proficient in using accounting software and financial systems.
• You must have excellent communication and interpersonal skills.
• You must have the ability to work independently and collaboratively, managing multiple priorities and deadlines effectively.
• You must have ethical conduct and commitment to maintaining confidentiality and data privacy.

Work Schedule: Regular shift (8am – 5pm) 

Work Setup: Onsite

Role and Responsibilities

• Directly reports to an Operations Manager
• Monitor Team's production and SLA delivery
• People and workforce management
• Monitors performance, capacity and capability
• Manages utilization and allocates time of each team member effectively
• Discuss and ensures development plan for each team member
• Manages team member’s behavior and reinforce compliance to company policies and procedures
• Coach and/or mentor the team members
• Establishes and maintains processes and procedures, documentation and internal controls in his/her team
• Updates his/her job knowledge within and outside his/her unit
• Attends to client and partner’s needs and concerns
• Monitor the issue logs raised by the client and partners and review each issues with other stakeholder for resolution
• Provide mentorship, training, and coaching to the team
• Lead by example by demonstrating the highest standards of ethical behavior
• Monitoring and reporting team performance
• Work with quality, Special Force Unit and International Operations units to identify, recommend and implement process improvement projects

Qualifications and Education Requirements

• Must be BS Accountancy graduate    
• At least 3 to 4 years in Supervisory or Team Leader role
• CPA is a plus but not required
• Preferably someone who has knowledge and experience in a backend BPO set up
• Excellent written & verbal communication skills
• Strong leadership skills with an ability to motivate direct reports
• With project management, process improvement and operational excellence skills and experience
• Preferably with accounting software experience
• Preferably with end to end accounting process experience
• Should have a good understanding of generally accepted accounting principles and internal controls
• Can work independently
• Works fast and very agile
• Detail oriented
• Dives process improvements, operational excellence and projects

KEY RESPONSIBILITIES:

You will:

• Work directly with the Corporate and AMER Regional FP&A teams to own the FP&A activities, identify and initiate improvements in these processes.
• Provide correct and timely support on FP&A processes consolidated view, as well as by country, by entity, by department and/or by owner.
• Challenge information with Business Leaders, to obtain sufficient understanding of activities to provide key performance messages and detailed analysis as required.
• Own, develop and continuously improve the processes within FP&A in continuous collaboration with the FP&A Corporate team, AMER FP&A Regional team.
• Continually evolve the quality-end efficiency of FP&A processes working closely with

Corporate and Regional FP&A and System Reporting/Digital department.

• Communicates key messages and insights obtained through analysis and projections to support Corporate and Regional FP&A teams.
• Handle the transition and continuation of global and regional activities into the team, carefully evaluating activities that can be improved in the process and ensure any gaps in reporting requirements from the organization are identified, captured, and raised with the Corporate and Regional FP&A management with a proposal on how the gap will be filled.

QUALIFICATIONS & REQUIREMENTS:

• 5+ years postgraduate experience in FP&A, including a minimum of 3 years of team leading experience.
• Excellent communicator with the ability to transform a user’s reporting and/or analysis needs into insightful reporting and/or analysis “visuals” as appropriate – e.g., bridges, trends, graphs – to communicate key performance messages.
• Experienced data mining expert with the ability to use that data, transforming it into insightful reports that visualize key messages through e.g., trends and variances.
• Excellent analytical skills and attention to detail.
• Experience with front end analysis and reporting tools – MS Office (advanced excel skills), PowerBI is a plus; Experience with financial planning systems – Hyperion Planning is preferred.
• Worked in an international and culturally diverse organization.
• Experience of conducting transition work; process mapping skills and/or Lean - Six Sigma would be advantageous.

Work Schedule: Night Shift 

Work Setup: Onsite

KEY RESPONSIBILITIES:

You will:

• Serve as research lead for content optimization projects covering both early stage pages like thought leadership content, and late stage like product detail pages
• Drive more relevant organic traffic to the website by optimizing our pages and having audience, persona and buying stage in mind
• Continuously monitor search terms, rankings and analytics to understand performance and implement corrections
• Implement recommendations from SEO tools
• Develop productive working relationships with internal and external stakeholders
• Work closely with our global Content and Strategy team to ensure SEO tactics are applied in developing content hubs, thought leadership content or early stage content
• Suggest improvements for process and productivity optimization
• Suggest and help execute features that affect SEO, like HREFLang
• Identify, analyze and highlight any technical errors that might prevent pages to be indexed or crawled correctly by search engines. Work closely with IT department to correct any web pages with such errors.
• Monitoring search algorithms set by search engines to keep up with changes in the SEO landscape and implement best practices
• Work towards achieving monthly and quarterly SEO KPIs while increasing conversions
• Regularly perform keyword research
• Implement our global SEO strategy making sure that different tactics are tailored to regions depending upon language and audience

QUALIFICATIONS & REQUIREMENTS:

• Bachelor's degree in Business, Marketing, Journalism, Mass Communications, Information Technology, Computer Science, or equivalent course.
• Certifications for Google Analytics, BrightEdge, and other SEO/web analytics tools are a PLUS.
• Must be fluent in Mandarin
• Demonstrable SEO competence and experience is ESSENTIAL
• Must be conversant in information architecture, on-page, and off-page SEO
• Must be knowledgeable on current SEO as part of digital marketing mix
• Must be current on industry trends about social, mobile, CRMs for lead generation, etc.

Work Schedule: Mid shift

Work Setup: Hybrid (3x onsite, 2x WFH)

KEY RESPONSIBILITIES:

You will:

• Manage key talent processes throughout the year to drive our high-performance culture our organizational talent reviews, mid-year and end of year performance reviews, talent calibrations, and other processes as needed
• Collaborate effectively with talent management team members in the APAC region and globally, when needed.
• Partner with HR and business leaders to identify and act on talent development needs, including development programs, succession planning, training, and other needs as required • Work with external vendors to identify opportunities to use third party training curriculum where appropriate
• Drive decision making on when to create and when to utilize third party training materials, including delivery for topics ranging from topics such as: soft-skills programs including leadership, business finance literacy, sales, service, etc.
• Provide leadership on our diversity, equity, and inclusion efforts
• Ensure a data-driven approach to address talent needs through maintaining metrics, evaluation processes, tracking development programs and training measurements and liaise with external providers where applicable.
• Build trust with leaders across the organization to foster and enable leaders to constantly develop their teams through development conversations.
• Lead talent pipeline programs, engaging all levels of employees including new hires, young talents as well as experienced managers.
• Run end-to-end program management of Talent Development programs (before, during, and after events) for the region
• Actively participate in global Talent Management projects, to shape the talent landscape of the company and embrace the future of employee development

QUALIFICATIONS & REQUIREMENTS:

• 5+ years relevant experience, preferably from MNC of a regional/matrix role
• Solid functional knowledge of effective talent management, learning and development practices and methods
• Strong business acumen and interpersonal skills
• Business proficiency in English

Work Schedule: Day shift

Work Setup: Onsite

KEY RESPONSIBILITIES:

You will:

• Gather, extract, and analyze key portfolio and project metrics from the Vertiv data ecosystem currently comprised of: Oracle, Smartsheet, Hadoop, Excel. Develop dashboard/reports and identify key metric/KPI trends and help drive corrective actions for any negative trends.
• Administer the Vertiv project management software tool (currently Smartsheet).
• Extract necessary data from Smartsheet, Sharepoint, and in some cases the Hadoop Data Lake or Oracle.
• Generate PowerBI metrics and dashboards to analyze the performance of projects, Lines of Business, and the entire portfolio.
• Understand the Smartsheet NPDI solution and support the Smartsheet administration as necessary.
• Generate, prepare and create reports that effectively communicate trend, patterns and predictions used in Financial Review, Operations and Business review.
• Analyze reports and data from high level information into details and provide suggestions to help the business in corporate strategy and decision making.
• Handle and lead projects or ad hoc requests (reports, analysis, and business tool design).
• Handle and update process documentation that allows team members to understand steps of the process and duplicate or replicate if necessary.
• Design and maintain data systems and databases and includes fixing coding errors and other data related problems.
• Mining data from primary and secondary sources then reorganizing data that can be easily read by human or machine.
• Create infographics and data visualization for effective communication and actionable outcomes.
• Work on different phases of data visualization development lifecycle, from gathering requirements and implementation.
• Create Workbooks by Importing data, Defining Relationship, Bar Charts, water fall charts, Funnel Charts, Heat Maps and Geographical Maps.
• Understand Requirement, Analyzing Systems and Source Databases.
• Design, develop and implement Business Intelligence reports.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor’s degree in computer science/Information Technology, Engineering, or equivalent
• Microsoft Power Automate RPA Developer Certification
• Microsoft Power Platform Certification
• Change Management certification is preferred.
• Project Management certification is preferred.
• At least 5 years of experience in designing, developing, and implementing automation solutions.
• At least 2 years of experience in designing, developing, and deploying RPA solutions using Power Automate
• At least 2 years of experience in supervising software developers/programmers in a multi-national company
• At least 2 years of experience in leading software projects throughout the Software Development Life Cycle
• Very good communication skills in English (speaking and writing), and good business writing skills.
• Excellent planning, organizational, time management, and technical documentation (and process mapping) skills.
• Advanced proficiency in MS Word, PowerPoint, Excel, and other MS Office productivity tools

Work Schedule: Night shift

Work Setup: Hybrid (3x onsite, 2x WFH)

KEY RESPONSIBILITIES:

You will:

• Lead process discovery work to analyze business processes and assess suitability of RPA and other in-scope technology solutions; recommend automation approach and strategy based on process analysis; function as project manager to ensure smooth planning, execution, and overall conduct of the automation project.
• Lead the scoping, design, creation, testing, and implementation of RPA solution; generate technical documentation (Solution Design Document/SDD, Process Definition Document/PDD, etc.) and other project artifacts, as maybe required for each project; provide post implementation support to deployed automation solutions.
• Engage with project and business teams to review and approve the automation solution design.
• Drive engagement with IT RPA Governance, Architecture Review Board (ARB), Global Change Acceptance Board (GCAB), Global Risk Oversight (GRO), and other relevant company IT functions to ensure partnership and compliance with all policies and requirements.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor’s degree in computer science/Information Technology, Engineering, or equivalent
• Microsoft Power Automate RPA Developer Certification
• Microsoft Power Platform Certification
• Change Management certification is preferred.
• Project Management certification is preferred.
• At least 5 years of experience in designing, developing, and implementing automation solutions.
• At least 2 years of experience in designing, developing, and deploying RPA solutions using Power Automate
• At least 2 years of experience in supervising software developers/programmers in a multi-national company
• At least 2 years of experience in leading software projects throughout the Software Development Life Cycle
• Very good communication skills in English (speaking and writing), and good business writing skills.
• Excellent planning, organizational, time management, and technical documentation (and process mapping) skills.
• Advanced proficiency in MS Word, PowerPoint, Excel, and other MS Office productivity tools

Work Schedule: Mid shift  

Work Setup: Onsite

KEY RESPONSIBILITIES:

You will:

• Engage with key stakeholders to promote awareness on Support Hub’s automation and digital capabilities, including robotic process automation, AI for low-code development, etc. Grow and manage Support Hub’s automation pipeline while ensuring the portfolio of projects is aligned with the organization’s goals and objectives.
• Manage the risks associated with the portfolio of projects and ensure that the necessary resources are available to deliver the projects.
• Manage the overall conduct and performance of the Business Automation Solutions team (Support Hub), overseeing the Robotic Process Automation, Data Science, and other digital programs under the Transformation Management Office.
• Manage team personnel, processes, & tools, and drive continuous improvement; manage internal customers, and stakeholders from both the business and the IT function.
• Keep abreast of updated and innovative low-code technologies, and partner with the IT function to assess and adapt new tools and ways of working that supports the organization’s goals and objectives.

QUALIFICATIONS & REQUIREMENTS:

• At least 5 years of project/program management experience, with at least 3 years in RPA project management.
• At least 2 years of experience in managing software developers/programmers in a multi-national company.
• Strong Continuous Improvement/Lean methodology experience, involving implementation of digital solutions.
• Experience with any Artificial Intelligence area (Machine Learning, Natural Language Processing) is a major plus.
• Very good communication skills in English (speaking and writing), and good business writing skills
• Excellent planning, organizational, time management, and technical documentation (and process mapping) skills

Work Schedule: Mid shift  

Work Setup: Onsite

KEY RESPONSIBILITIES:

You will:

• Develop, maintain, and enhance database ETL programs via Shell Script
• Lead Global Supply Chain database related projects from inception to conclusion.
• Authenticate accuracy and review historical data where applicable. Drive improvement for permanent resolution to improve data integrity issues.
• Lead Global Supply Chain applications functional and integration testing, training, implementation, end user roll-out and maintenance.
• Create/generate reports as requested

QUALIFICATIONS & REQUIREMENTS:

• At least 5 years’ experience in Database Management. Programing via Shell Script a MUST
• At least 1 year experience in any Business Intelligence tools (e.g., Power BI, Tableau)

Work Schedule: Mid shift  

Work Setup: Hybrid (3 days onsite, 2 days WFH) 

KEY RESPONSIBILITIES:

You will:

• Lead process discovery work to analyze business processes and assess suitability of RPA and other in-scope technology solutions; recommend approach and strategy based on process analysis; function as project manager to ensure smooth planning, execution, and overall conduct of the automation project.
• Generate technical documentation (Solution Design Document/SDD, Process Definition Document/PDD, etc.) and other project artifacts (process maps, etc.), as maybe required for each project.
• Engage with project and business teams to review and approve the automation solution design.
• Drive engagement with the Architecture Review Board (ARB) and Global Change Acceptance Board (GCAB) to ensure partnership with the company’s IT on all projects and compliance with all IT requirements.
• Develop, test, and deploy automation solutions using vetted in-scope technologies.
• Work with the project and business teams to secure access to relevant systems, test data, and development environments.
• Provide post-implementation support to ensure proper operation of automation solutions.
• Lead continuous improvement projects to further mature the RPA DevOps team’s standards, tools, and best practices.
• Provide coaching/mentoring, training, and some administrative support to junior developers.

QUALIFICATIONS & REQUIREMENTS:

• At least 7 years of experience in designing, developing, and deploying RPA solutions (Power Automate or similar)
• At least 3 years of experience in leading software projects throughout the Software Development Life Cycle
• Proficiency with other automation technologies such as scripting languages (e.g., Node.js, PowerShell, Python), programming languages (Java, C++, etc.), or no-code/low-code solutions (Microsoft Power Platform)
• Very good communication skills in English (speaking and writing), and good business writing skills
• Excellent planning, organizational, time management, and technical documentation (and process mapping) skills
• Advanced proficiency in MS Word, PowerPoint, Excel, and other MS Office productivity tools

Work Schedule: Mid shift  

Work Setup: Hybrid (3 days onsite, 2 days WFH)