Key Responsibilities:

• Demonstrate leadership in promoting Company's safety culture, ensuring that safety is prioritized in all activities to achieve an accident-free environment.
• Promote Company’s vision of striving to be a premier specialty chemicals and materials company and demonstrate and integrate its core values into our daily activities.
• Facilitate the implementation of the upstream procurement operations roadmap to standardize, streamline, and automate all processes within the Source-to-Pay (S2P) landscape.
• Conduct a thorough review and propose revisions to the S2P Policy to address any existing loopholes, enhance clarity, identify cost-saving opportunities, and ensure heightened compliance.
• Develop and maintain Standard Operating Procedures (SOPs) and Work Instructions (WIs). Ensure that new and revised procedural documents are updated in Company's document management system (DMS) and distributed to all relevant parties promptly.
• Ensure goal alignment and collaboration with other Procurement Operations Managers and the S2P Global Process Owner.
• Establish key performance indicators to measure process performance.
• Develop core competencies for the tactical buyers to support high performance of their roles and responsibilities.
• Support the S2P helpdesk team to ensure we are addressing the root cause of issues related to downstream procurement related processes and that the team is providing high quality customer service.
• Network with industry professionals to identify best practices and benchmark performance to ensure Company processes and systems are optimized.
• Drive continuous, incremental, and where possible, step-change improvement to achieve leading edge performance while delivering cost reduction and cash flow productivity.
• Interface with business and functional leadership to ensure appropriate alignment consistent with business goals.
• Foster a team environment that develops strong business and professional relationships with key internal stakeholders and external partners.
• Support the development of the Annual Operating Plan and Strategic Plan and manage to meet or exceed expectations.

Qualifications:

• Bachelor’s degree in supply chain, Business, Engineering, or related field (Masters or Supply Chain certification preferred).
• 7+ years of procurement experience, with a focus on procurement operations.
• Minimum of five years of Procurement / Operations experience in a management role, driving policy and process development within the purchase requisition to payables sub processes.
• Minimum of five years of Procurement / Operations experience in a management role, driving policy and process development within the competitive bidding, contract management, and supplier onboarding sub processes.
• Minimum of five years’ experience working in a global business service (GBS), shared service (SSO) or business process outsourcing (BPO) environment.
• Demonstrates leadership skills in navigating complex situations within a fast-paced and time-sensitive context.
• Experience working within a global organization
• An effective communicator, proficient in English, skilled at fostering relationships across all organizational levels, as well as a collaborative team member.
• Demonstrates strong analytical proficiency and effective project management capabilities. Working within the Celonis platform an advantage. 

Work Schedule: Midshift (3pm - 12am)

Work Set-up:Hybrid (3 days a week)

The Career Support Manager builds and be on point to deliver on targets and initiatives for Job Seekers. Your attention to detail will provide insights as to potential defects or risks not visible through standard metrics. As a leader you will create conditions of success and build a workplace which is obsessed with helping those seeking employment to find the right opportunity for them as well as the hiring employers. In this role, you will advocate and assist job seekers through a team of professionals by helping locate opportunities, refine/improve resumes, facilitate logistics for interviews.

KEY RESPONSIBILITIES:

You will:

• Foster an environment which uses metrics to manage the business and deliver results for our job seekers and employers. This includes successful placements, length of recruitment and contact reason codes.
• Manage processes which help provide insight for both Job Seekers and employers.
• Manage processes which help close candidates and confirm employment.
• Lead by example and action an inclusive work environment.
• Manage a team of 5 – 15 employees, which may include Manager of Manager scope.
• Promote a culture of continuous improvement to deliver operational efficiencies. Specifically, you will be a key component to build the Voice of Job Seeker program as to their friction, stalled progress, and impediments to placement within the US marketplace. Over time, this program will make the Job Seeker program frictionless for those seeking new opportunities.
• Build a differentiated work environment that attracts talent for those passionate about driving customer and Job Seeker satisfaction.
• Advocate for your teammates through feedback and celebrating their achievements.

QUALIFICATIONS:

• 5+ years working in a call center and/or customer care operation.
• 2+ years as a manager in a call center and/or customer care operation.
• Experience with US RPO/volume hiring, CRM/ATS tools, and scaling a team or process in a startup environment.
• Proven experience establishing or scaling new accounts, campaigns, or operational processes from the ground up.
• Demonstrated success in leading process improvement or business implementation projects
• Experience managing a team.
• Proficiency in using Excel or Google Sheets.

Location: BGC, Taguig City

Work Schedule: Flexible night shift

Work Set-up: Onsite (5 days a week)

The Career Support Associate is responsible for independently supporting job seekers and employers through the hiring process by coordinating interviews, matching candidates to roles, and driving successful job placements. This role owns execution quality and productivity within defined workflows.

KEY RESPONSIBILITIES

You will:

Job Seeker Support

• Review candidate profiles and assess fit against available job opportunities
• Guide job seekers on profile completeness, readiness, and interview logistics
• Communicate requirements and expectations clearly to candidates

Employer & Placement Support

• Coordinate interview scheduling between job seekers and employers
• Ensure timely and accurate candidate submissions to employers
• Support high-volume placement activity to maximize successful matches

Execution & System Discipline

• Maintain accurate records across tools and systems
• Track outreach, outcomes, and follow-ups independently
• Adhere to quality and turnaround standards

KPI Ownership

• Number of interviews scheduled
• Placement or conversion rates
• Timeliness and accuracy of coordination
• Job seeker and employer satisfaction indicators

SKILLS AND RESPONSIBILITIES

• 4 years of experience in contact center, customer support, or high-volume outbound/inbound calling (preferred experience in recruitment operations)
• Strong English communication and call-handling skills, with the ability to confidently manage difficult conversations and follow-ups with candidates and clients
• Ability to take control of calls, drive conversations effectively, and ensure timely coordination and resolution
• Comfortable working in a fast-paced, high-volume environment with multiple priorities

Work Schedule: Full-Time Onsite

Shift Schedule: Flexible Graveyard Shift (9PM-6AM / 10PM-7AM / 11PM-8AM)

Location: The Curve, BGC

Sales Team Leader is responsible for driving daily sales execution and team productivity by leading, coaching, and supervising Inside Sales Representatives. This role ensures consistent KPI achievement, quality standards, and adherence to sales processes while serving as the first level of people leadership.

KEY ACCOUNTABILITIES

You will:

• Conduct outbound sales calls and follow-ups to acquire or support new accounts
• Drive daily and weekly sales targets through effective supervision and coaching
• Monitor individual KPIs and implement corrective actions as needed
• Ensure consistent execution of sales playbooks and quality standards
• Conduct regular 1:1s, coaching sessions, and performance check-ins
• Support skill development through call reviews, feedback, and on-the-job coaching
• Escalate performance risks appropriately with clear documentation
• Ensure CRM accuracy, pipeline hygiene, and reporting compliance
• Identify recurring execution issues and recommend improvements to management
• Coordinate schedules and coverage to meet business needs
• Act as the primary escalation point for day-to-day execution issues
• Partner with Sales Manager and cross-functional teams on operational alignment

SKILLS AND QUALIFICATIONS

• 3 years of B2B inside sales experience
• 2 years of supervisory or team lead experience
• Strong leadership, coaching, and communication skills, with the ability to influence
• decision-making and drive sales performance
• Adaptable and confident in managing client and team interactions in a fast-paced
• environment
• Willingness to work onsite during US EST business hours
• Experience leading high-volume sales teams
• CRM proficiency and reporting experience

Work Schedule: Full-Time Onsite

Shift Schedule: Flexible Graveyard Shift (9PM-6AM / 10PM-7AM / 11PM-8AM)

Location: The Curve, BGC

The Inside Sales Representative is responsible for independently executing sales activities to acquire new clients and generate revenue. This role manages assigned leads, conducts outbound outreach, and progresses prospects through the sales funnel in line with defined processes.

KEY RESPONSIBILITIES

Main Responsibilities:

• Conduct outreach via phone, email, and SMS to support interviews and placements.
• Manage employer relationships and track hiring metrics to meet KPIs.

Job Seeker Support:

• Match candidates to suitable roles and explain job benefits and requirements.
• Review profiles and suggest resume improvements.

Employer Support:

• Address hiring needs and promote Jobley candidates and services.
• Schedule interviews and submit qualified candidates regularly.

Client Engagement

• Communicate clearly and professionally with US-based clients
• Handle basic objections and negotiations within defined parameters

KPI Ownership

• Revenue or order volume
• Conversion and close rates
• Activity volume (calls, follow-ups)
• CRM accuracy and timeliness

QUALIFICATIONS:

• At least a graduate of high school.
• At least 2 years of contact center (B2B/SaaS) sales experience with exposure in using any CRM.
• Strong English negotiation skills with the ability to influence decisions and build strong client relationships.

Work Schedule: Full-Time Onsite

Shift Schedule: Flexible Graveyard Shift (9PM-6AM / 10PM-7AM / 11PM-8AM)

Location: The Curve, BGC