- Extract, cleanse, and analyze data from the Applicant Tracking System (ATS) / Customer Relationship Management (CRM) to provide meaningful insights into recruitment performance.
- Conduct the ATS / CRM onboarding training for new hires
- Conduct specialized training sessions for the users on how to effectively use the ATS / CRM for day-to-day recruitment activities.
- Develop ATS / CRM training materials, user guides, and documentation for the organization.
- Provide ongoing support and guidance to ensure proficiency in using the ATS / CRM.
- Create and maintain executive-level reports, dashboards, and metrics to track Key Performance Indicators (KPIs) and make data-driven decisions.
- Identify trends and areas for improvement in Contingency search and RPO performance based on data analysis.
- Ensure strict compliance with data privacy and security regulations when handling sensitive Candidate and Client data within the ATS / CRM.
- Report Directly to the Chief Operations Officer
- A minimum of 2 years of hands-on experience in recruitment data analysis. Candidates with less than 2 years of experience in recruitment data analysis may be considered if they possess at least 2 years of experience in Recruitment operations, showcasing their comprehensive understanding of the recruitment landscape.
- Proven capability to administer engaging learning sessions and training programs
- Exceptional comprehension and English communication skills (both written and verbal).
- Proficiency in applicant tracking systems (ATS) usage, with experience as an administrator being preferred but not strictly required.
- Capability to administer learning sessions / trainings
- Adept at engaging effectively with senior managers and executives.
Work Schedule: Day shift (8:00 AM to 5:00 PM)
Work Setup: Hybrid