Job Description:

Will serve customers by providing product/and or service information, resolving issues, and ensuring customer satisfaction. At the same time, accurately process service install and PM invoices including statement attachments and reconciliation for Coffee Systems and Food Service. 

KEY RESPONSIBILITIES

You will:

• Answer incoming calls, faxes, or emails to assist customers with their service requests; respond promptly to high call volume.
• Make outbound calls which may include contacting customers, manufacturers, and third-party dealers to place orders, initiate and/or obtain authorization for service, verify warranty and billing status and schedule installation services.
• Verify payment information and authorize credit cards and PO numbers.
• Ensure accurate data is entered into all appropriate systems.
• Follow up accordingly with service providers and customers in processing invoices and entering orders respectively.
• Update service request portals.
• Be responsible for group mailboxes and work order & invoice reconciliation.

QUALIFICATIONS:

• Graduate of any bachelor’s course or any related field
• With 1 to 2 years of relevant working experience
• Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Basic Language Skills - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.
• Basic Math Skills - Ability to perform addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
• Basic Reasoning Ability - Applying common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Excellent financial software experience
• Computer Skills - typing, word processing, spreadsheet, and internet.

Work Schedule: Regular Shift to Mid Shift,

Work Set-up: Onsite in Malvar, Batangas

Job Description:

The Tax Manager will be responsible for managing the company’s tax compliance, tax planning, and tax risk management functions. This role requires a deep understanding of Philippine tax laws and regulations, strong analytical skills, and the ability to manage multiple tasks efficiently.

KEY RESPONSIBILITIES:

You will:

• Ensure timely and accurate filing of all corporate tax returns including income tax, VAT, withholding taxes, and other relevant tax filings.
• Oversee the preparation and submission of monthly, quarterly, and annual tax returns and payments.
• Maintain up-to-date knowledge of current tax laws and regulations to ensure compliance.
• Develop and implement tax strategies to minimize tax liabilities and optimize tax benefits.
• Provide tax advice and support to the business units and management on various projects and transactions.
• Conduct tax research and analysis to identify tax-saving opportunities.
• Manage tax audits and coordinate with tax authorities to resolve issues.
• Prepare and maintain documentation to support tax positions and responses to audits.
• Evaluate tax risks and develop strategies to mitigate potential tax exposures.
• Prepare regular tax reports for management, including analysis of tax expenses and effective tax rate.
• Monitor changes in tax legislation and assess the impact on the company’s operations

QUALIFICATIONS

• You must have a bachelor’s degree in Accounting, Finance, or a related field; a CPA license is required.
• You must have a minimum of 4 years of relevant tax experience
• You must have an in-depth knowledge of Philippine tax laws and regulations.
• You must have a proven experience in tax compliance, planning, and risk management.
• You must be proficient in using SAP

Work schedule: Regular day shift

Work setup: Work onsite

Job Description:

Responsible for performing data entry and related duties in posting accounts receivable payments. This includes maintaining ledgers, credit balances, and resolving account irregularities. Administer rebates, adjustments, and any other accounting transactions related to Accounts Receivable management. This position involves diplomatic interaction with customers to provide billing information and support to facilitate swift payment of invoices due to the organization.

KEY RESPONSIBILITIES

You will:

• Perform the day-to-day processing of financial transactions to ensure that accounts receivable (A/R) are maintained in an effective, up-to-date and accurate manner. 
• Receive and verifies invoices and delivery orders from warehouse/third-party logistics company.
• Post and reconciles customer payments to general ledgers. 
• Balance daily A/R batches; prepares and distributes weekly aging reports to key personnel. 
• Generate and mails monthly statements of accounts to customers.
• Collaborate with the Financial Controller to maintain collection goals and general A/R performance levels. 
• Communicate with internal sales representatives as necessary to complete job duties. 
• Complete credit analysis and review of new clients. Determine credit limits and annual review of major client accounts. 
• Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers. 
• Form collection strategies to mitigate customer objections to making timely A/R payments. 
• Investigate collection problems and advise customers on corporate A/R policies and procedures. 
• Make arrangements for payment of outstanding and late accounts; prepares documentation for the executive. 
• Investigate and resolve billing discrepancies or misapplied cash transactions. 
• Maintain a filing system for all financial documents. 
• Ensure the confidentiality and security of all financial and employee files. 
• Assist in other duties as needed and directed. 

Qualifications: 

• Bachelor's Degree or diploma in Accounting, Finance or Business Administration 
• Three to five years of solid experience in an A/R capacity.
• Demonstrated ability to accurately calculate, post, correct, and manage accounting figures and financial records.
• Strong knowledge of collection regulations and fair credit practices.
• Basic knowledge of accounting systems, budgets, and internal controls
• SAP proficient.

Work Schedule: Onsite, Regular Shift
Work Location: Makati City

KEY RESPONSIBILITIES
You will:

• Assist in the preparation of accurate and timely financial statements, including income statements, balance sheets, and cash flow statements.
• Help ensure compliance with generally accepted accounting principles (GAAP) and relevant accounting standards.
• Assist with the month-end and year-end closing processes.
• Provide guidance and supervision to accounting staff, including accounts payable and accounts receivable clerks.
• Assist in the recruitment and training of new accounting team members.
• Collaborate with the Accounting Manager to set performance goals and provide feedback to team members.
• Perform regular bank reconciliations to ensure accuracy in financial records.
• Analyze financial data and variances to identify discrepancies and recommend corrective actions.
• Assist in preparing budget versus actual analysis reports.
• Ensure compliance with all relevant tax laws and regulations.
• Assist with internal and external audits by providing necessary documentation and explanations.
• Maintain accurate and organized financial records for audit purposes.
• Identify and implement process improvements to streamline accounting procedures and increase efficiency.
• Evaluate and recommend accounting software or tools that can enhance productivity and accuracy.
• Help establish and enforce internal controls to safeguard company assets and prevent fraud.
• Monitor and reconcile accounts to ensure compliance with company policies and procedures.
• Collaborate with other departments such as finance, operations, and procurement to gather financial information and support decision-making.
• Assist in special financial projects and initiatives as needed.
• Prepare and distribute various financial reports to management and stakeholders.
• Communicate financial information effectively to non-finance personnel to facilitate informed decision-making.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor's degree in Accounting, Finance, or a related field; CPA or equivalent certification is a big plus.
• At least 5+ years of accounting experience in the Manufacturing industry, including experience in a supervisory or leadership role.
• Proficiency in accounting software (e.g., QuickBooks, SAP, or Oracle) and Microsoft Excel.
• Strong knowledge of GAAP and financial regulations.
• Excellent analytical, problem-solving, and communication skills.
• Attention to detail and the ability to maintain confidentiality.
• Strong organizational and time management skills.

Work Schedule: Monday-Friday, Dayshift (9:00AM – 6:00 PM)

Work Setup: Full-time onsite