Job Description

The role will lead the e-commerce operations and strategy and will be a crucial team member in driving organizational growth. Responsible for managing ecommerce flatform, optimizing sales funnels, and working closely with various departments. This role requires a combination of strategic thinking and hands-on execution.

KEY RESPONSIBILITIES

You will:

• Developing and executing e-commerce strategies to drive online sales and enhance the customer experience.
• Collaborating with cross-functional teams, to ensure smooth e-commerce processes.
• Managing relationships with third-party vendors, including payment gateways, logistics partners, and e-commerce platforms.
• Analyzing sales performance and customer behavior to identify opportunities for improvement.
• Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency.
• Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement.
• Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store.
• Stay updated with the latest trends and best practices in e-commerce and digital marketing.

QUALIFIFCATIONS:

• Bachelor’s degree in Business, Marketing, E-Commerce, IT, or a related field.
• 10 years of experience in e-Commerce and 3-5 years as a manager.
• Strong problem-solving skills and ability to adapt to a fast-paced, evolving industry.
• Strong communication and organizational skills.
• Analytical mindset with the ability to derive actionable insights from data.

Work Set-up: Onsite, Manila

Work Schedule: Regular Shift