Job Description

KEY RESPONSIBILITIES

You will:

• Ensure efficient, effective and optimal use of processes, applications, and communication to ensure service excellence within the company.
• Work closely with the functional teams and will focus on process improvement activity, in particular for the implementation of new processes as well as analyzing current processes to identify and implement efficiency and service delivery opportunities including global profile administration and user access control. 

QUALIFICATIONS & REQUIREMENTS:

• Holder of a University Degree in Logistics, English, Business mgmt. or related discipline
• 3-5 years’ experience in an international logistics environment.
• Experience in Process Improvement and/or other field.
• Broad and solid understanding of the operational activities supporting customer solutions and transactional business, and corresponding IT applications
• Good command of MS Office applications.
• Well-developed communication skills, excellent command of English language and language relevant to the office of domicile, both orally and in writing.
• Passion for service excellence, and innovative mindsets.
• Effective organizational & planning skills.
• Ability to quickly assimilate how new or existing applications or functionality may be applied to improve or extend customer services.
• An analytical, methodical and logical approach to problem solving
• Strong interpersonal skills within a multicultural environment.
• Ability to prioritize and deliver.
• Strong attention to detail.
• Solution focused on a global perspective
• Project and Change Management skills
• Be good at documentation process and creative thinking.  

Work Schedule: Regular shift 
Work Setup: Work-on site