The Supply Chain Lead will work closely with VP of Operations, they will be responsible for end-to-end supply chain management across all business units, ensuring seamless procurement, logistics, inventory control, and warehouse operations. This role will develop and implement scalable supply chain strategies to support a multi-brand, multi-location operation while balancing cost efficiency, operational excellence, managing brand-specific requirements and stakeholder expectations.

KEY RESPONSIBILITIES

You will:

Supply Chain & Procurement Management

• Develop and oversee a supply chain strategy that supports all business units while accounting for their unique operational needs.
• Lead procurement operations, ensuring efficient ordering from local and international suppliers and partners.
• Develop vendor relationships and negotiate to maintain quality standards, reduce costs, and secure timely deliveries.
• Oversee import/export compliance, ensuring seamless customs clearance and delivery timelines.

Warehouse & Logistics Oversight

• Directly oversee the Warehouse Manager and ensure effective stock management, inventory accuracy, and warehouse efficiency.
• Establish best practices for storage, logistics, and stock movement across multiple locations.
• Manage and track shipment timelines, minimizing delays while balancing cost-effective transportation methods.

Inventory & Demand Planning

• Work closely with store teams and ecommerce channels to ensure proper stock allocation and replenishment.
• Develop and monitor an inventory tracking system to ensure accurate forecasting and prevent overstocking or stockouts.
• Work closely with the Finance Department to implement cycle counting procedures to maintain a 99%+ inventory accuracy rate.

Cross-Functional Coordination

• Work closely with Retail, Operations, and Ecommerce teams to ensure aligned supply chain strategies.
• Provide supply chain insights to finance and executive teams to aid budgeting and cost forecasting.
• Ensure brand-specific supply chain operations remain flexible and responsive to growth.

Performance Monitoring & Continuous Improvement

• Establish and track KPIs to measure warehouse efficiency, procurement effectiveness, and logistics optimization.
• Continuously refine supply chain cost structures, risk management strategies, and efficiency improvements.

QUALIFICATIONS

• Bachelor’s Degree/College Degree in Business Studies/ Administration/ Management, Marketing, Commerce or equivalent
• Minimum 5+ years of experience in supply chain, procurement, or logistics, with at least 2 years in a leadership role.
• Experience managing multi-brand inventory and regional or global supply chain networks.
• Strong background in data-driven decision-making and implementation of supply chain technology solutions.
• Understanding of regional import/export regulations and procedures.
• Familiarity with Netsuite preferred.

Work Schedule: Regular Shift

Work Location: Onsite, Taguig City

This position is responsible for overseeing the entire Operations Team, which includes Customer Service and Warehouse functions, ensuring that team performance consistently meets established KPIs. The role involves managing daily operational activities, maintaining high-quality standards, and addressing team escalations by offering timely support and guidance.

KEY RESPONSIBILITIES 
You will: 

• Design and implement processes to support seamless daily operations.
• Ensure the Customer Service Department (CSD) adheres to quote handling procedures and timelines.
• Oversee order fulfillment, manage inquiries, and address requests or complaints.
• Supervise warehouse operations, ensuring proper adherence to inventory, receiving, and shipping protocols.
• Collaborate with customers to identify process improvements and resolve procedural inefficiencies.
• Deliver regular updates to management on performance metrics and business outcomes.
• Drive initiatives focused on improving efficiency, cost management, and customer satisfaction.
• Ensure operational compliance with ISO standards, company policies, Customs, and PEZA requirements, maintaining readiness for audits.
• Monitor process adherence, task completion timelines, and service quality benchmarks.
• Address escalated issues and accommodate special customer requirements through practical solutions.
• Lead and execute projects that boost operational performance.

 QUALIFICATIONS & REQUIREMENTS: 

• You must be a college graduate in Business, Marketing, Engineering, or a related field.
• You must have at least 5 - 10 years of relevant experience in warehouse operations, business operations, supply chain, or a similar role.
• You must have strong people management skills with the ability to lead, motivate, and develop teams.
• You must have in-depth knowledge of business processes and organizational functions.
• You must have excellent communication and decision-making skills with the ability to engage effectively at all levels.
• You must be proficient in Microsoft 365 (Word, Excel, PowerPoint, Outlook) and adept at learning new business systems and software platforms as needed.

 Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite, Alabang Muntinlupa City 

The Head of Business Analytics leads a specialized team of experts that process data to ensure that operation teams on the ground are equipped with the knowledge to conduct operations in the most cost-effective way possible. Ensure that all units are equipped with the information regarding their current performance vis-a-vis their operational target; guide the key leaders of the organization through accurate data analysis of what is needed in order to achieve operational targets; and take the lead in driving change management across Operations Units.

KEY RESPONSIBILITIES

You will:

• Collaborate with appropriate Operations Unit Heads to determine optimal operating performance level.
• Build and monitor a central view of how each different operating unit performs in terms of cost and operational efficiency.
• Establish benchmarks that each operating unit should hit in order to achieve the entire unit’s operational targets and KPI’s.
• Analyze the overall operating performance and propose relevant actions and initiatives in order to achieve organization goals.
• Work closely with commercials head to monitor the efficiency and effectiveness of commercial teams. Identify gaps and recommend strategies for improvement.
• Support commercial heads to determine the best pricing strategy based on different requirements.
• Take charge of revenue and profitability projection and forecasting, providing key commercial insights to support the commercial team in decision making.

QUALIFICATIONS:

• Graduate of at least 4-year course, preferably in Business Studies, Management/Industrial Engineering, or Information Technology with work experience appropriate for the role
• 3-5 years’ experience in data analytics roles
• Knowledge and hands-on experience in SQL and other business intelligence or analytics platforms (Python, R, Periscope, Metabase, etc.)
• Proven analytical background
• Intermediate to Advanced Skill in Microsoft Excel or Google Suite’s Gsheet
• Basic accounting and finance knowledge
• Prior experience with a start-up and a logistics company is preferred but not required
• Excellent verbal and written communication
• Experience in working with senior management

Work Set-up: Onsite, Taguig City

Work Schedule: Regular Shift