The Reporting and Analytics Specialist is responsible for designing, developing, and maintaining dashboards and reports; and provide critical insights into various organizational metrics. This role involves close collaboration with multiple stakeholders to ensure data accuracy and relevance, and to support decision-making across the organization.

KEY RESPONSIBILITIES

You will:

• Design, develop, and maintain dashboards that provide insights into project performance, workforce metrics, diversity and inclusion compliance, and other corporate reporting.

• Develop and generate detailed reports on selection results to provide insights into the effectiveness of talent attraction strategies and processes

• Partner with Business HR, HRSS and HR COEs to identify workforce analytics needs and opportunities.

• Support HR enterprise initiatives requiring specific data support by Business Unit.

• Offer data analysis and presentation services for regional or Business Unit-specific needs, such as labor negotiations reporting support.

• Forge partnerships with other Service Delivery Model components to develop reports, establish reporting standards, and drive other initiatives.

• Demonstrate proficiency with various reporting technologies, including but not limited to Data Lake, Workday Prism, Workday Discovery Board, and other HR core technologies.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor's degree in a relevant field such as Data Science, Computer Science, Statistics, Business Analytics, or a related discipline.

• Experience in supporting multinational client groups.

• Minimum of 5 years of experience in business intelligence and report development.

• Intermediate proficiency with Microsoft Power Bl and other reporting tools and core HR technology.

• Must be proficient in English.

• Possess strong analytical and problem-solving abilities.

• Proven ability to convey data through storytelling.

• Excellent communication skills and ability to collaborate effectively with customers and stakeholders in a global environment.

• Flexible shift when required to meet business needs.

Work Schedule: Shifting Schedule
Work Setup: Hybrid

The Team Lead, Reporting and Analytics is responsible for leading a team dedicated to provide critical insights into various organizational metrics. This role involves designing, developing, and maintaining dashboards and reports, ensuring data accuracy and relevance, and supporting decision-making across the organization. The Team Lead will collaborate closely with multiple stakeholders, including Business HR, HRSS, and HR Center of Excellence, to identify workforce analytics needs and opportunities. This role requires strong leadership and analytical skills, a deep understanding of reporting tools and core HR technology.

KEY RESPONSIBILITIES

You will:

• Lead a team of Reporting and Analytics Specialists. Ensure the team meets all key performance indicators to effectively deliver organizational goals.

• Partner with stakeholders to identify business needs and develop analytics solutions to support informed decision-making.

• Design, develop and maintain dashboards and reports that provide critical insights into various organizational metrics.

• Ensure data accuracy, integrity and compliance with organizational standards and policies.

• Stay up-to-date with industry trends and emerging technologies in reporting and analytics.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor's degree in a relevant field such as Data Science, Computer Science, Statistics, Business Analytics, or a related discipline.

• Experience in supporting multinational client groups.

• Minimum of 10 years of experience in business intelligence and report development; minimum 3 years supervising a team of analytical specialists.

• Demonstrated leadership skills with the ability to inspire and motivate a team.  Experience in mentoring and developing team members.

• Highly proficient with Microsoft Power BI and other reporting tools and core HR technology.

• Must be proficient in English.

• Strong analytical and problem-solving abilities.

• Excellent communication skills and ability to collaborate effectively with customers and stakeholders in a global environment.

• Flexible shift when required to meet business needs.

Work Schedule: Shifting Schedule
Work Setup: Hybrid

The People Solutions Partner is responsible for providing HR counsel and handling complex and ambiguous employee and supervisor HR cases. This role requires coordination with various HR Functional teams, and non-HR subject matter experts (SMEs). This role will manage intake, triage, and resolve cases from designated client groups in a variety of countries.

KEY RESPONSIBILITIES

You will:

• Act as the first point of contact by performing the role of a virtual HR Business Partner, and provide support and guidance to employees and supervisors on workplace issues, ensuring they feel heard and valued to promote a positive work environment.
• Provide policy and benefit counsel specific to site, country, and payroll, and refer to vendors when appropriate.
• Apply strong understanding of HR policies, services and programs in wide variety of situations with increasing complexity.
• Able to navigate complex and ambiguous cases by researching relevant precedent, policies, plan documentation, and exercising judgment.
• Maintain accurate records of employee interactions and resolutions, ensuring compliance with company policies and legal requirements.
• Develop solutions for unique business problems recognizing the intent of the policy and document it for future use.
• Develop deep understanding of the business site-specific context including regulations, culture, and policies.

QUALIFICATIONS & REQUIREMENTS

• Bachelor's degree in Human Resources, Business Administration, Psychology or a related field.
• Experience in supporting multinational client groups.
• Relevant HR certifications (e.g., SHRM-CP, PHR, CIPD) are a plus.
• Minimum of 3 years of experience as an HR Business Partner, HR Generalist or related role.
• Experienced problem-solving and critical thinking skills to handle complex and ambiguous cases.
• Highly proficient in using knowledge of HR policies, benefits, and processes to resolve employee and supervisor issues.
• Demonstrates exceptional verbal and written communication skills, consistently delivering outstanding customer service remotely through phone and various digital platforms.
• Strong interpersonal skills with the ability to build rapport and trust with employees.
• Highly flexible and willing to do shifts.

Work Schedule: Shifting Schedule

Work Setup: Hybrid

The Team Lead, People Solutions will establish and lead a team as the central point of contact for HR inquiries and issues. This role requires a proactive mindset, exceptional leadership skills, deep understanding of HR policies, benefits and processes, and the ability to navigate intricate cases with efficiency and effectiveness.

KEY RESPONSIBILITIES 
You will: 

• Lead a team of People Solutions Partners to provide HR guidance to employees and supervisors. Ensure the team operates efficiently and effectively, addressing employee concerns promptly and professionally

• Partner closely with regional HR, management, and other stakeholders to address employee issues and implement solutions to foster strong working relationships across the organization

• Apply strong understanding of HR policies, services and programs in wide variety of situations with increasing complexity

• Anticipate workforce requirements based on recurring HR activities and identify trends to address increased customer requests and inquiries

• Ensure the team meets all key performance indicators to effectively deliver organizational goals

• Develop deep understanding of the business  site-specific context including regulations, culture, and policies

QUALIFICATIONS & REQUIREMENTS: 

• Bachelor's degree in Human Resources, Business Administration, Psychology or a related field

• Experience in supporting multinational client groups

• Relevant HR certifications (e.g., SHRM-CP, PHR, CIPD) are a plus

• Minimum of 7 years of experience as an HR Business Partner, HR Generalist or related role

• Demonstrated leadership skills with the ability to inspire and motivate a team.  Experience in mentoring and developing team members

• Strong problem-solving and critical thinking skills to handle complex and ambiguous cases

• Highly proficient in using knowledge of HR policies, benefits, and processes to resolve employee and supervisor issues

• Must be proficient in English

• Demonstrates exceptional verbal and written communication skills, consistently delivering outstanding customer service remotely through phone and various digital platforms

• Excellent communication and interpersonal skills to build trust and rapport with stakeholders

• Highly flexible and willing to do shifts 

Work Schedule: Shifting Schedule

Work Setup: Hybrid

The Benefits Specialist is responsible for managing the organization's employee benefits programs. This role involves close collaboration with vendors, employees, and internal stakeholders to ensure the effective administration of benefits, compliance with policies, and continuous improvement of benefit offerings.

KEY RESPONSIBILITIES 
You will: 

• Manage vendor relationships and resolve escalated cases related to vendors, invoices, vendor performance, etc.

• Offer expert counsel on policies and benefits when necessary, especially in the absence of vendors

• Perform benefit and contract renewals, including performing analysis and proposing changes, to ensure they are competitive, compliant with regulations and cost-effective

• Coordinate and manage the enrollment process including the development and distribution of benefits communication

• Manage disability cases and support time and leave related activites including schedule determination and counsel

• Partner with vendors to host engaging onsite events

• Administer payroll transfer and International Mixed Service processes to ensure seamless benefits delivery

QUALIFICATIONS & REQUIREMENTS:

• Bachelor's degree in Human Resources, Business Administration, or a related field

• Experience in supporting multinational client groups

• Previous experience in benefits administration, HR or a related field

• Experience managing vendor relationships and resolving escalated issues

• Knowledge of relevant benefits regulations and compliance requirements

• Understanding of various employee benefits programs, including health insurance, retirement plans, and leave policies.

• Strong analytical skills to evaluate benefit plans and proposals

• Must be proficient in English

• High level of accuracy and attention to detail in managing benefits data and processes.

• Ability to resolve escalated issues and conflicts related to benefits administration.

• Proactive in identifying and addressing potential issues before they escalate

Work Schedule: Shifting Schedule

Work Setup: Hybrid

KEY RESPOSIBILITIES

You will:

• Performing trouble-shooting, analysis, coordination, and resolution of various types of production issues
• Working closely with Business Partners to gather business requirements, and mapping them to SAP solutions
• Configuring the SAP software to meet business needs or resolve issues
• Develop technical expertise to be able to perform SAP ABAP code analysis and low code development, provide support on SAP Security, continuous integration, and automation
• Working with developers to design, code and implement custom or complex solutions
• Deploying these solutions to the production environments

REQUIREMENTS AND QUALIFICATIONS

• Bachelor's Degree in Computer Science, Management Information Systems or Business, Finance and Accounting
• 4 -5 years of SAP application operations support and/or project implementation experience in Finance/Controlling, S4 HANA experience a plus.
• Experience in ERP code development and other programming language
• Good foundation in ITSM, and Agile processes & tools a plus
• Solid analytical and problem solving skills
• Strong communication skills, both oral and written
• Excellent customer focus and results-orientation
• Experience in global team collaboration, in a multi-cultural environment

Work Set Up: Hybrid, Dayshift

Work Location: Makati

KEY RESPONSIBILITIES

You will: 

• Design, develop, and maintain data pipelines and ETL processes using Microsoft Azure services (e.g., Azure Data Factory, Azure Synapse, Azure Databricks, Azure Fabric).
• Utilize Azure data storage accounts for organizing and maintaining data pipeline outputs.  (e.g., Azure Data Lake Storage Gen 2 & Azure Blob storage).
• Collaborate with data scientists, data analysts, data architects and other stakeholders to understand data requirements and deliver high-quality data solutions.
• Optimize data pipelines in the Azure environment for performance, scalability, and reliability.
• Ensure data quality and integrity through data validation techniques and frameworks.
• Develop and maintain documentation for data processes, configurations, and best practices.
• Monitor and troubleshoot data pipeline issues to ensure timely resolution.
• Stay current with industry trends and emerging technologies to ensure our data solutions remain cutting-edge.
• Manage the CI/CD process for deploying and maintaining data solutions.

REQUIREMENTS AND QUALIFICATIONS

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience) and able to demonstrate high proficiency in programming fundamentals.
• Proven experience (3+ years) as a Data Engineer or similar role dealing with data and ETL processes.
• Strong knowledge of Microsoft Azure services, including Azure Data Factory, Azure Synapse, Azure Databricks, Azure Blob Storage and Azure Data Lake Gen 2.
• Experience utilizing SQL DML to query modern RDBMS in an efficient manner (e.g., SQL Server, PostgreSQL).
• Strong understanding of Software Engineering principles and how they apply to Data Engineering (e.g., CI/CD, version control, testing).
• Experience with big data technologies (e.g., Spark).
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.

PREFERRED QUALIFICATIONS

• Learning agility
• Technical Leadership
• Consulting and managing business needs
• Strong experience in Python is preferred but experience in other languages such as Scala, Java, C#, etc. is accepted.
• Experience building spark applications utilizing PySpark.
• Experience with file formats such as Parquet, Delta, Avro.
• Experience efficiently querying API endpoints as a data source.
• Understanding of the Azure environment and related services such as subscriptions, resource groups, etc.
• Understanding of Git workflows in software development.
• Using Azure DevOps pipeline and repositories to deploy and maintain solutions.
• Understanding of Ansible and how to use it in Azure DevOps pipelines.

Work Set Up: Hybrid, Dayshift

Work Location: Makati