This position is responsible for overseeing the entire Operations Team, which includes Customer Service and Warehouse functions, ensuring that team performance consistently meets established KPIs. The role involves managing daily operational activities, maintaining high-quality standards, and addressing team escalations by offering timely support and guidance.

KEY RESPONSIBILITIES 
You will: 

• Design and implement processes to support seamless daily operations.
• Ensure the Customer Service Department (CSD) adheres to quote handling procedures and timelines.
• Oversee order fulfillment, manage inquiries, and address requests or complaints.
• Supervise warehouse operations, ensuring proper adherence to inventory, receiving, and shipping protocols.
• Collaborate with customers to identify process improvements and resolve procedural inefficiencies.
• Deliver regular updates to management on performance metrics and business outcomes.
• Drive initiatives focused on improving efficiency, cost management, and customer satisfaction.
• Ensure operational compliance with ISO standards, company policies, Customs, and PEZA requirements, maintaining readiness for audits.
• Monitor process adherence, task completion timelines, and service quality benchmarks.
• Address escalated issues and accommodate special customer requirements through practical solutions.
• Lead and execute projects that boost operational performance.

 QUALIFICATIONS & REQUIREMENTS: 

• You must be a college graduate in Business, Marketing, Engineering, or a related field.
• You must have at least 5 - 10 years of relevant experience in warehouse operations, business operations, supply chain, or a similar role.
• You must have strong people management skills with the ability to lead, motivate, and develop teams.
• You must have in-depth knowledge of business processes and organizational functions.
• You must have excellent communication and decision-making skills with the ability to engage effectively at all levels.
• You must be proficient in Microsoft 365 (Word, Excel, PowerPoint, Outlook) and adept at learning new business systems and software platforms as needed.

 Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite, Alabang Muntinlupa City 

The General Accountant will oversee day-to-day accounting functions, support the preparation of financial statements, ensure adherence to accounting standards, and contribute to financial reporting and audit activities. The role requires a solid grasp of accounting principles, keen attention to detail, and the ability to manage several accounting tasks simultaneously.

KEY RESPONSIBILITIES:

 You will:

• Generate timely and accurate financial reports, such as income statements, balance sheets, and cash flow statements, in alignment with established accounting standards and company guidelines.
• Manage the general ledger by recording transactions accurately and on time, and execute month-end and year-end closing procedures.
• Perform reconciliation of key accounts, including bank, payables, and receivables, while investigating and resolving any discrepancies.
• Uphold internal control standards and accounting policies to ensure the integrity and security of financial information.
• Contribute to budgeting and forecasting efforts, evaluate financial results, and propose strategies to enhance cost efficiency and operational effectiveness.
• Assist in internal and external audits by organizing necessary documentation and offering detailed explanations of financial transactions.
• Identify areas for improvement in accounting workflows and systems, recommending solutions to enhance accuracy and productivity.

 QUALIFICATIONS:

• You must have a Bachelor’s degree in Accounting. CPA (Certified Public Accountant) or CMA (Certified Management Accountant) preferred.
• You must have at least 5 years of experience in accounting or finance, including a minimum of 2 years in a senior or supervisory role.
• You must be proficient in SAP and advanced functions in MS Excel.
• You must have a strong knowledge of Generally Accepted Accounting Principles (GAAP) or International Financial Reporting Standards (IFRS).
• You must have excellent written and verbal communication skills to collaborate effectively with internal teams and external parties, such as auditors and tax authorities.
• You must have strong analytical and problem-solving skills, with attention to detail and accuracy.
• You must have proven ability to manage multiple tasks and meet deadlines within a fast-paced environment.

Work schedule: Regular day shift

Work setup: Work onsite – BGC, Taguig City/Ortigas, Pasig City

KEY RESPONSIBILITIES:

 You will:

• Lead system upgrades and enhancements with minimal disruption to operations.
• Implement and enforce data security measures to protect company information and ensure compliance with privacy laws.
• Safeguard sensitive data and reinforce IT systems against security threats.
• Oversee the procurement and management of IT hardware assets, ensuring efficient utilization throughout their lifecycle.
• Coordinate hardware maintenance and replacements to reduce system downtime.

 QUALIFICATIONS:

• You must have a Bachelor’s degree in Computer Science, Information Technology, or a related field.
• You must have 2 to 5 years of experience in IT roles, including time spent in a leadership capacity.
• You must have proven experience managing large-scale IT systems and projects.
• You must have a strong understanding of IT infrastructure, systems, and emerging technologies.
• You must be proficient in PowerBuilder.
• You must have excellent analytical and problem-solving capabilities, and strong leadership and communication skills.

Work schedule: Regular day shift

Work setup: Work onsite – BGC, Taguig City/Ortigas, Pasig City

In this position, you will be responsible for generating leads, overseeing CRM workflows, implementing focused sales initiatives, and supporting desk-based sales efforts. Your role will be essential in discovering and developing new business prospects, fostering client relationships, and assisting the sales team in turning leads into customers.

KEY RESPONSIBILITIES 
You will: 

• Identify and research new lead opportunities through diverse sources such as online directories, social media, industry events, and proactive outreach methods, including cold calling, emailing, and LinkedIn engagement.
• Screen inbound leads and initiate contact to evaluate their suitability, level of interest, and likelihood to convert, using lead scoring to focus on the most promising prospects.
• Keep CRM systems up to date with precise and complete lead data, including contact information, lead stage, and communication history.
• Plan and run outbound lead generation campaigns across channels like email, cold calling, and social selling to connect with prospects and guide them through the sales cycle.
• Work closely with the sales team to transfer qualified leads, ensuring clear communication and alignment on sales objectives for a seamless handoff.
• Monitor and analyze lead generation performance metrics, such as conversion and response rates, to refine outreach efforts and improve effectiveness.
• Engage potential leads via email, phone, and social media to spark interest in the company’s offerings.
• Evaluate lead potential and sales readiness through initial discovery calls, leveraging a lead scoring system to focus on high-value prospects.
• Maintain accurate and timely records of all lead interactions and communications within the CRM system to ensure data consistency.
• Create and implement tailored email campaigns and outreach plans to build relationships and guide leads through the sales pipeline.
• Seamlessly hand off qualified leads to the sales team, sharing key insights and context from early conversations to improve conversion success.

 QUALIFICATIONS & REQUIREMENTS: 

• You must be a college graduate in Business, Marketing, Engineering, or a related field.
• You must have at least 1 year of relevant experience as a Business Development Specialist, preferably in a manufacturing setting.
• Strong understanding of lead generation tools and platforms (e.g., LinkedIn Sales Navigator, ZoomInfo, HubSpot, Salesforce).
• You must have experience generating outbound lead (cold calling, emailing, and social media outreach) and inbound lead qualification.
• You must have excellent communication skills (written and verbal) with a persuasive and professional demeanor.
• You must be proficient in Microsoft Office 365 business applications (Word, Excel, PowerPoint, Outlook, and Power BI).

 Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite, Alabang Muntinlupa City