Want to look for a career in BPO industry? This is the right opportunity for you. A direct hire for a financial technology company that processes payments and offers services to merchants, consumers, and issuers.

Job scope: Pure Customer Service, Inbound Calls, No Upselling

RESPONSIBILITIES:

You will:

• Responds to customer inquiries via telephone, email, SMS, and chat to provide problem resolution in accordance with the organization's service standards.

• Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures.

• Answer customer telephone inquiries, orders, service needs, and complaints, respond where applicable, or direct to technical/service areas.

• Maintain detailed and current knowledge of the company's/assigned client's products and services.

• Analyze customer service needs for communication to service and technical departments, when applicable.

• Requires the ability to navigate a computerized data entry system or other relevant applications.

Qualifications:

• Minimum High School Graduate with 6 months of BPO experience

• Open for any College Fresh Graduates

• With Good Communication Skills.

• Candidate must be flexible to work at any shift/graveyard

Shift Schedule: Graveyard shift

Location: Vertis North, Quezon City

Responsibilities:

• Project Management:Oversee and manage project budgets with precision and accountability/Lead projects adhering to established Project Management principles, with a primary focus on IT realization and effective coordination of vendor and in-house resources/Execute the implementation of enhancements and projects, including new functionalities and applications, with unwavering commitment to success and timeliness
• Change Management: Develop comprehensive technical concepts for all proposed changes/Oversee the realization of changes and provide dedicated hyper-care support post-implementation
• Core Technology Operations: Ensure business continuity and system operations within HR Core Technologies/Adhere to structured problem-solving processes and implement lessons learned from technical interruptions
• Technical Documentation: Ensure the availability and quality of all technical documentation, both for vendor-supplied and internally developed solutions/Maintain LeanIX with current, accurate information at all times
• Knowledge Management: Systematically apply lessons learned across teams and the Competence Center to drive continuous improvement/Commit to ongoing professional development and knowledge sharing of state-of-the-art practices and standard utilization, including attendance at relevant IT conferences and exhibitions

Qualifications:

• Several years of professional experience in comparable role
• Experience in IT Core Solutions for HR. High level of expertise in project management, change implementation, and technical operations required
• High level of initiative and the ability to drive projects independently                                                                                              
• Willingness to travel occasionally
• Strong background in working with international and cross-cultural teams
  
  

Work Schedule: 

• Hybrid (once a week onsite, but must be open to go to the office if needed), Mid shift | Monday to Friday
• BGC Taguig Office

Responsibilities:

• Technical and business process documentation of changed / additional local requirements/Global alignment of necessary changes
• Regional Operations:  Ensure business continuity and system operations in the region/ Follow structured problem-solving processes and lessons learned on technical interruptions
• Change Management: Align technical requirements with HR Solutions team/Support roll out of new features / processes within existing IT landscape
• Local Applications: Technical and business process documentation of additional local applications to fulfill legal requirements/Ensure and document relevant approvals (data protection, cyber security)/Support integration of local application to ContiTech IT landscape
• Knowledge Management : Ensure utilization of lessons learned (cross teams and Competence Center)/Ensure continuous learning and sharing of best practices between the regions and with the HR Solutions team.

Qualifications:

• Many years in SAP environment for min one relevant SAP module SAP FI (m/f/diverse) and in multinational environment
• Experience in HR IT focused on SAP, SuccessFactors, SAP HCM, SAP BTP
• Successful realization of min. 1 global/regional project
• Business Process Know-How (Preferred: Experience in the operational business had already as LKU, CKU,...)

Work Schedule: 

• Hybrid (once a week onsite, but must be open to go to the office if needed), Mid shift | Monday to Friday
• BGC Taguig Office

KEY RESPONSIBILITIES
You will:

• Establish and enforce clear stage-gates across the sales process
• Ensure every active lead has a defined “Next Action” to maintain high velocity and prevent stagnation.
• Implement a structured framework to prioritize high-probability, high-margin opportunities.
• Maintain a centralized CRM/Pipeline Tracker as the single source of truth, guaranteeing 100% accuracy in forecasting and deal status for executive reporting.
• Own the profitability of sold margins by collaborating with Operations and Solution Design to deliver competitive yet operationally viable proposals.
• Spearhead the closure of complex, multi-year Master Service Agreements (MSAs) with C-Suite executives.
• Manage a lean team of Business Development Managers, shifting their approach from reactive customer service to proactive consultative selling.
• Transition from activity-driven metrics (calls/emails) to performance indicators such as Pipeline Velocity, Forecast Accuracy, and Win Rate.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a Bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field; an MBA or relevant advanced degree is preferred.
• You must have at least 10+ years of experience in Supply Chain or 3PL, with a minimum of 5 years focused on Contract Logistics (Warehousing and Distribution).
• You must have a proven track record of closing complex deals
• You must have strong technical literacy, including a deep understanding of Contract Logistics services, labor-modeling principles, pricing strategies, and common pitfalls.
• You must have demonstrated experience in implementing or overhauling CRM-based sales processes to enhance visibility and reporting.
• You must be a strategic thinker with the ability to align solutions to client needs while ensuring operational feasibility and profitability.

Work Schedule: Day shift (8am – 5pm) 

Work Setup: Onsite – Taguig City

Ensure the reliability, safety, and optimal performance of electrical systems and equipment through proactive maintenance, effective troubleshooting, and continuous improvement initiatives.

KEY RESPONSIBILITIES 

You will:

• Carry out preventive and corrective maintenance, diagnose and resolve complex electrical issues, and replace defective components.
• Utilize advanced tools such as condition monitoring and data analytics for problem identification.
• Guarantee that all electrical activities comply with company policies, safety protocols, and quality standards.
• Proactively identify and mitigate unsafe practices.
• Lead equipment modification projects aimed at enhancing reliability and productivity, and contribute to sustainability initiatives.
• Provide support during the installation of new machinery.
• Continuously refine preventive maintenance strategies to reduce downtime and operational costs.
• Monitor maintenance processes and recommend improvements.
• Offer expert guidance for troubleshooting and repairs, interpret technical documents such as blueprints and manuals, and provide engineering input for repair specifications.
• Maintain accurate equipment records and detailed maintenance reports.
• Communicate root causes of breakdowns, equipment issues, and related concerns to management.
• Partner with technicians, maintenance planners, supervisors, and cross-functional teams to ensure seamless operations.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor's Degree in Electrical Engineering, preferably an REE
• You must have at least 3 to 5 years' work experience in an industrial, oil and gas, or similar industry.
• You must be amenable to work and report in Apalit, Pampanga

Work Schedule: Regular shift (8 am – 5 pm or 9 am – 6 pm) 

Work Setup: Onsite – Apalit, Pampanga

KEY RESPONSIBILITIES 
You will: 

• Conduct research and development of new products to meet market and company needs.
• Enhance and maintain quality of existing products.
• Ensure compliance with the company’s quality management system, policies, and procedures.
• Develop and improve products by evaluating alternative materials, packaging options, and processes.
• Plan and execute laboratory-scale tests, production trials, and shelf-life studies, and establish product specifications and parameters.
• Recommend cost-saving initiatives through ingredient and packaging optimization.
• Collaborate with production, engineering, purchasing, QA, suppliers, and other teams to ensure product compatibility and quality standards.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a Bachelor’s degree in Food Technology, Chemistry, or a related field.
• You must have at least 1–2 years of relevant experience in Research and Development (R&D) or product development in the food or beverage industry.
• You must have strong knowledge of quality management systems, policies, and procedures.
• You must have experience in conducting lab-scale tests, production trials, and shelf-life studies, and setting product specifications.
• You must have the ability to evaluate alternative materials, packaging, and processes for product improvement.
• You must have analytical skills to provide cost-saving recommendations through ingredient and packaging optimization.
• You must be detail-oriented and capable of collaborating effectively with cross-functional teams such as production, engineering, purchasing, QA, and suppliers.
• You must have excellent problem-solving and communication skills.

Work Schedule: Regular day shift (8 am – 5 pm) 

Work Setup: Onsite – Marikina City

KEY RESPONSIBILITIES 
You will: 

• Take the lead in developing, executing, and managing brand and trade marketing strategies.
• Implement brand activation initiatives, including event sponsorships and product sampling.
• Drive trade marketing programs such as promotions, merchandising, visibility campaigns, sampling activities, and staff engagement for both on-premise and off-premise channels.
• Manage event marketing efforts, supporting both marketing and sales objectives.
• Monitor and analyze brand performance metrics, including sales, profitability, and brand health indicators.
• Handle product registration and fulfill other regulatory or administrative requirements for assigned brands.

QUALIFICATIONS & REQUIREMENTS: 

• You must be a bachelor’s degree graduate of any business program, or related course.
• You must have at least 3 years of relevant experience in brand and trade marketing, preferably handling beverages or bottled products.
• You must have a strong background in developing and executing brand and trade marketing strategies.
• You must have experience in below-the-line activations, including event sponsorships and product sampling.
• You must have proven expertise in trade marketing programs such as promotions, merchandising, visibility campaigns, and staff engagement for on-premise and off-premise outlets.
• You must have knowledge and experience in event marketing for both marketing and sales objectives.
• You must have the ability to monitor and analyze brand performance metrics, including sales, profitability, and brand health indicators.
• You must be familiar with product registration processes and other regulatory requirements for brand compliance.
• You must have excellent communication, organizational, and project management skills.

Work Schedule: Regular day shift (8 am – 5 pm) 

Work Setup: Onsite and field work – Marikina City

KEY RESPONSIBILITIES 
You will: 

• Ensure effective and consistent implementation and monitoring of food safety and quality programs such as GMP, SSOP, HACCP, LMS, and SQMS.
• Provide both general and technical support to maintain compliance with company policies, procedures, standards, and regulatory requirements.
• Comply with and uphold the company’s food safety and quality management systems, policies, and procedures.
• Monitor production processes, document any unusual incidents, deviations, or issues, analyze their impact, and recommend practical solutions.
• Conduct routine verification of compliance with GMP, SSOP, and HACCP in both the plant and warehouse.
• Perform regular internal audits to ensure adherence to food safety and quality management systems.

QUALIFICATIONS & REQUIREMENTS: 

• You must be a BS Food Technology graduate.
• You must have at least 1 year of relevant experience in food safety, quality assurance, or production monitoring.
• You must have solid knowledge of GMP, SSOP, HACCP, LMS, and SQMS principles and implementation.
• You must have experience in monitoring production processes and analyzing deviations or non-conformances.
• You must have the ability to conduct internal audits and verify compliance with food safety and quality management systems.
• You must be detail-oriented and capable of providing logical solutions and recommendations based on analysis.
• You must have good communication and documentation skills for reporting incidents and compliance findings.
• You must be familiar with regulatory requirements and company standards related to food safety and quality.

Work Schedule: Monday to Saturday, 8 am to 5 pm 

Work Setup: Onsite (Plant-based) – Marikina City

Key Responsibilities:

• Assess supply chain security risk: Conduct third-party and supply chain security assessments, identifying systemic risks across vendors, service providers, and technology dependencies. 

• Design supply chain security frameworks: Develop and implement supply chain security strategies aligned to standards such as NIST CSF, NIST 800-161, ISO 27036, ISO 28000, and emerging regulatory requirements. 

• Strengthen third-party risk management: Support the design and improvement of third-party risk management (TPRM) programmes, including due diligence, onboarding, assurance, and ongoing monitoring. 

• Advise on secure supplier engagement: Help clients embed security requirements into procurement processes, contracts, supplier assurance models, and service-level agreements. 

• Analyse concentration and dependency risk: Identify critical supplier dependencies, single points of failure, and cascading risk across complex supply networks. 

• Test and validate controls: Support scenario-based exercises, tabletop simulations, and risk walkthroughs focused on supplier compromise, service disruption, or geopolitical impact. 

• Engage senior stakeholders: Translate technical and operational findings into clear, business-relevant insights for executives, boards, and risk committees. 

• Collaborate across disciplines: Work alongside cyber security, resilience, legal, procurement, and operational teams to deliver integrated supply chain security outcomes. 

• Mentor and contribute: Coach junior consultants and contribute to reusable methodologies, assessment tools, and thought leadership in supply chain security. 

Qualifications:

• Strong experience in supply chain security, third-party risk, or operational risk consulting, ideally in complex enterprise environments 

• Practical understanding of vendor risk, supplier assurance, and ecosystem-level security threats 

• Familiarity with relevant standards and frameworks such as: 

• NIST SP 800-161 (Supply Chain Risk Management) 

• ISO 27036 (ICT Supply Chain Security) 

• ISO 28000 (Supply Chain Security Management) 

• NIST CSF, ISO 27001 (as applied to third parties) 

• Ability to engage confidently with technical teams, procurement, legal, risk functions, and executive leadership 

• Experience conducting risk assessments, workshops, or assurance activities with third parties

Work Set Up: Hybrid (2x onsite in BGC Taguig), Mid Shift (UK Timezone)

KEY RESPONSIBILITIES 
You will: 

• Comply with ISO/IEC 17025:2017 laboratory management system standards, policies, and procedures.
• Carry out all laboratory operations with complete impartiality.
• Conduct physico-chemical testing on raw materials, packaging materials, in-process products, finished goods, and other incoming materials.
• Inspect finished products prior to customer delivery when required.
• Handle customer testing requests.
• Prepare and issue Certificates of Analysis (COA).
• Assist the HACCP Team in developing and implementing the HACCP Plan 

QUALIFICATIONS & REQUIREMENTS: 

• You must be a college graduate of Food Technology, Food Science, Chemistry, Chemical Engineering, or any related course. 
• You must be a Licensed Chemical Technician.
• You must have at least 1 year of relevant experience in laboratory operations or chemical analysis.
• You must have strong knowledge of ISO/IEC 17025:2017 standards and laboratory management systems.
• You must have proficiency in physico-chemical testing of raw materials, packaging materials, in-process, and finished products.
• You must have familiarity with HACCP principles and food safety standards.
• You must have the ability to prepare and review Certificates of Analysis (COA) accurately.
• You must be detail-oriented and committed to impartiality and compliance in all laboratory activities.
• You must have good communication skills for handling customer testing requests and coordinating with internal teams.

Work Schedule: Monday to Saturday, 8 am to 5 pm 

Work Setup: Onsite (Plant-based) – Marikina City