The Operations Manager is responsible for overseeing daily retail operations across multiple brands and business units within the group. This role ensures consistency, efficiency, and profitability across all store locations by aligning teams, optimizing performance, and driving operational excellence.
KEY RESPONSIBILITIES
You will:
- Manage day-to-day store operations across various brands and companies.
- Align store teams with group policies, KPIs, and strategic goals.
- Monitor sales, service quality, inventory, and staff efficiency.
- Analyze store data to support performance improvements.
- Lead Store Managers and support staff recruitment, onboarding, and training.
- Promote a customer-focused, results-driven culture.
- Ensure stock accuracy, merchandising standards, and policy compliance.
- Coordinate with supply chain and finance for seamless store operations.
- Work with marketing, HR, IT, and finance to support campaigns and operations.
- Assist in rollouts of new systems, store openings, and process improvements.
- Report store metrics and issues to senior leaders.
- Communicate updates to internal teams and external brand partners.
QUALIFICATIONS & REQUIREMENTS:
- You must have a Bachelor’s degree in Business Administration, Operations Management, or a related field.
- You must have at least 5 years of experience in multi-site retail operations.
- You must have a proven ability to lead teams across diverse brands and locations.
- You must be highly organized, a strong communicator, and an effective problem-solver.
- You must be proficient in Microsoft Office and familiar with retail systems such as POS, inventory, and reporting tools.
- You must be willing to travel between store locations as needed.
Work Schedule: Regular shift
Work Setup: Onsite – Taguig City
Location: | Taguig City |
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Job type: | Full-Time |
Emp type: | Full-time |
Job published: | 2025-07-25 |
Job ID: | 45880 |