The purpose of the role is to maximize business impact by maximizing customer loyalty. The SDM focusses on a set of high impact customers, including a significant number of Gold accounts. Supreme customer satisfaction is the main goal.

Key Responsibilities

• Managing an excellent relationship with your customers
• Maximize customer loyalty
• Receive regular feedback from customers via NPS survey and ensure a high score
• Help your customers proactively towards a higher level of cyber security
• Discover a significant amount of up and cross sell opportunities
• Finding, developing and implementing impactful innovations internally within SDM team
• Proactively helping the SDM team to a higher level of professionalism by coaching and forming lead role in discussions
• You ensure an excellent relationship with related business teams to support customer
  
  

What we are looking for in you:

• Excellent conflict management skills
• Ability to communicate in Japanese and English
• Has thorough understanding of field of expertise (e.g. market/product/service); 
• Plans and completes assignments independently without established framework; 
• Ability to apply theories, concepts, principles and methodologies to difficult and non-conventional assignments; 
• Influences others to accept views/practices and agree/accept new concepts, practices, and approaches; 
• Can influence stakeholders inside and outside the organization
  
  

Location: Taguig City, Metro Manila – 2 days per week onsite

Qualification:

Within the Design Authority, you will be working on Architecture for both business systems as well as corporate services but primarily focused on Workday and Salesforce. Within the design authority you will focus on aligning business needs together with IT long-term strategy.  The DA within the group is a facilitating and cooperative entity that will bridge knowledge and ensure Global Technical Service teams as well as the business engineering teams are aligned, and knowledge is shared were possible. As a member of the DA, you will join project in a very early stage to help and ensure our Systems development cross the group.

Key Responsibilities

As a Solutions Architect you will play a key role in supporting internal GTS projects as well as Business projects with your expertise. You will work in various projects delivering oversight translation to and from business and technical teams and able to work out the final solution together with experts cross the group.

• Deliver architecture documents that meet requirements from various stakeholders and are in line with our strategy.
• Delivery your knowledge and skills to the business engineering teams
• Able to gather and document requirements (functional and technical)
• Align business requirements with strategic long-term plan.
• Present overall architecture if needed to various audiences
• Write long term roadmaps for the systems
• Chair technical sessions with engineering teams and translating those in written technical and functional documentation
• Investigating the ‘as is’ state currently in place across the groups systems and networks. Produce a picture of company assets and where any security concerns may arise.
• Defining and documenting how the implementation of a new system or new interfaces between systems

Qualification:

• Requirement’s analysis
• Experience with at least the following:
  • SalesForce (mandatory)
  • Workday (mandatory)
  • Mulesoft or similar integration tools
  • Cloud solutions
  • High Availability deployment strategy
• Solutions Architecture
• Security principles
• Written functional documentation
• Technical documentation writing
• Familiar with Togaf (or similar frameworks)
• Proactive project membership and attitude
• Strong in T’s and C’s
• Proven experience as an Architect or similar role.
• Prior knowledge of Security architecture in a number of different technologies.
• Strong working knowledge of IT risks, cyber security, and computer operating software
• The aptitude and ability to quickly absorb technical detail of new or unfamiliar technologies is essential.
• Proven experience with writing architecture documentation.
  
  

Location: Taguig City, Metro Manila – 2 days per week onsite

Shift: Mid/UK Shift

One of the leading technology company that provides ICT infrastructure, telecommunications solutions, cloud services, and smart devices. It plays a key role in supporting the country's digital transformation by delivering innovative technologies that connect businesses, communities, and consumers nationwide

KEY RESPONSIBILITIES:

You will:

•  Based on clients’ service requirements, providing optimal technical solution for their Datacom network and preparing high-level and low-level network designs, which can be used for the future deployment of Company Data Communications (Datacom) products
• Conducting Datacom products pre-sales testing Proof-of-Concept (POC) and Network Test Introduction (NTI) according to regression and test cases
• Providing onsite survey, planning, commissioning, integration and acceptance testing for Company Datacom products and solutions during the deployment period
• Providing technical support to customer’s network issues and meeting the SLA commitment in contracts after deployment
• Support equipment health check service for software and hardware inspection, and other necessary remedies to improve the network performances if required, such as version upgrade, patch installation, etc.

QUALIFICATIONS:

• Familiar with Datacom Protocols, like VLAN/STP, VRRP/LACP, OSPF/BGP/MPLS, VPN, VXLAN/E-VPN;
• Understand at least one of the following network solutions and related technology features, Campus network, SD-WAN, WLAN network, Datacenter network
• Have the experiences of network design and implementation for project delivery or the maintenance for one of the Campus network, SD-WAN, WLAN network, Datacenter network minimum
• Good communication skills
• Experience as Network Engineer in Carrier or Enterprise industry.
• Have experiences more than two of the following network solutions, Campus network, SD-WAN, WLAN network, Datacenter network
• With Certificate of the industry, like CCIE, HCIE, etc.
• Have work experiences of Vendors of the ICT manufactures, especially with multi-vendor experiences..

Work Schedule: Morning (8:30 am - 6:00pm)

Work Set-up: Onsite (5 days a week)

One of the leading technology company that provides ICT infrastructure, telecommunications solutions, cloud services, and smart devices. It plays a key role in supporting the country's digital transformation by delivering innovative technologies that connect businesses, communities, and consumers nationwide

KEY RESPONSIBILITIES:

You will:

• Responsible for leading the tasks, budget, workflow and deliverables throughout the stages of multiple projects. You will facilitate the process of the design, survey, installation and testing.
• Develop and deploy project delivery solutions for client.
• Create detailed project plans and monitor progress to ensure timely completion
• Manage project scope, handle changes, and oversee key deliverables and milestones
• Establish project governance, communication channels, and reporting processes to ensure client satisfaction
• Identify potential risks and develop effective mitigation strategies
• Ensure high standards of delivery quality and compliance with EHS (Environment, Health, and Safety) guidelines
• Develop and manage the project budget, ensuring cost control throughout the delivery

QUALIFICATIONS:

• Bachelor’s degree in a related field (Engineering, Business, etc.) and/or industry equivalent experience.
• 5+ years in project management, including bid and construction management
• Strong communication, presentation, and customer relationship skills
• Proficient in Microsoft Office (including MS Project) and managing complex technical projects
• Excellent analytical, problem-solving, and organizational skills
• Demonstrate work ethic, time management, and ability to meet deadlines in a team-oriented environment
• PMP and/or other related industry certification(s) are preferred but not required

Work Schedule: Morning (8:30 am - 6:00pm)

Work Set-up: Onsite (5 days a week)

One of the leading technology company that provides ICT infrastructure, telecommunications solutions, cloud services, and smart devices. It plays a key role in supporting the country's digital transformation by delivering innovative technologies that connect businesses, communities, and consumers nationwide

KEY RESPONSIBILITIES:

You will:

• Act as the front liner of company customer interface, responsible for planning, establishing,maintaining, and promoting customer connections and relationships.
• Explore potential sales opportunities and establish relationships with key decision-making supporters to influence favorable decision-making in projects.
• Understand customers' business and network requirements, provide guidance, analyze their pain points and root causes, and influence their decision-making to improve customer satisfaction and foster a win-win partnership.
• Obtain in-depth insights on the business, collect and analyze marketing data for the given industry, closely track industry trends, seize market opportunities, and plan high-level summits and exhibitions to enhance brand competitiveness.
• Serve as the PD or core member of sales projects, taking the lead in project operations and helping achieve project objectives.
• Mobilize and organize internal resources of the Company to drive project implementation, ensure the completion of sales tasks, and enhance the Company's management and team capability.
• Lead or participate in project negotiation, guide contract clause improvement, and oversee project transaction and operation activities, including dispute resolution.

QUALIFICATIONS:

• Sales chief: lead efforts to conquer new markets and achieve sales growth.
• Strategic expert: gain industry and market insights to guide strategic cooperation between the Company and Key Customer.
• Business master: Establish business rules and ensure transaction quality to support customer business success.
• Project management expert: lead projects, optimize resource allocation, and drive project profitability and customer satisfaction.

Work Schedule: Morning (8:30 am - 6:00pm)

Work Set-up: Onsite (5 days a week)

One of the leading technology company that provides ICT infrastructure, telecommunications solutions, cloud services, and smart devices. It plays a key role in supporting the country's digital transformation by delivering innovative technologies that connect businesses, communities, and consumers nationwide

KEY RESPONSIBILITIES:

You will:

• Define Market Strategy: Market analyze, perform segmentation and volume estimation, and make competitiveness analysis. Define the market entry, enlargement and sustain strategy.
• Explore and identify key account in the defined industry/segment. Perform account insight about the market position, business portfolio, investment structure and organization structure.
• Develop organizational and long-term strategic relationships with key accounts. Accelerate customer adoption and customer satisfaction, manage contract negotiations and develop long-term strategic relationships with key accounts.
• Define commercial model. Develops and drive the engagement with business partners; Works towards nurturing the existing accounts
• Lead client negotiations, propose solutions to CXOs, and Evaluation Committees acting as the single point of client contact for all deal-progression activities. Maintain executive level interaction with strategic alliances, industry influencers, and key Company stakeholders.
• Develop and maintain key account plans that identify opportunities for CLOUD to deliver values to customer
• Manage multiple opportunities concurrently.
• Keeping abreast and insight of competition, competitive issues and products.
• Meet assigned sales and revenue targets and strategic objectives.
• Coordinate internal resources including: sales, solution, service and manage resources to meet performance objectives and requirements.

QUALIFICATIONS:

• Skills in business sense, problem solving, project management and analytical
• Has great communication skills, team spirit, and a can-do attitude
• Knowledge of identifying, developing, negotiating, and closing large-scale IT technology deals.
• Sales and target driven, meet and exceed sales target.
• Operates as Cloud expert and sales lead in the areas of IAAS, PAAS, SAAS cloud Integration and cloud native technology
• Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
• The candidate must have the ability to develop pursuit strategies and support new business opportunities, which include defining/qualifying sales opportunities, determining engagement scope and cost projections, formulating potential cloud solutions based on client requirement.
• Candidate must demonstrate the use of proven leadership and consultative sales techniques to develop and broaden sales opportunities and compelling value propositions.

Work Schedule: Morning (8:30 am - 6:00pm)

Work Set-up: Onsite (5 days a week)

The position is responsible for administering, maintaining, and continuously improving the organization's Product Lifecycle Management (PLM) environment to ensure accurate product information, configuration control, and engineering documentation management. It serves as the central point of coordination between Engineering, Supply Chain, Manufacturing, and external manufacturing partners by maintaining accurate Bills of Materials (BOMs), engineering change processes, and product data governance. The role supports manufacturing scalability, spare parts management, serviceability planning, and operational efficiency through effective PLM administration and cross-functional collaboration.

KEY RESPONSIBILITIES

You will:

• Administer, configure, and maintain PLM/PDM systems, ensuring data integrity, system reliability, and user compliance.
• Manage product release workflows, revision controls, lifecycle states, engineering change requests (ECRs), engineering change notices (ECNs), and engineering change orders (ECOs).
• Establish and maintain standard operating procedures, part numbering structures, metadata standards, and documentation governance processes.
• Build, audit, and maintain accurate Engineering BOMs (EBOMs), Manufacturing BOMs (MBOMs), and Service BOMs to support manufacturing and aftermarket operations.
• Translate engineering product structures into service and maintenance BOMs, spare parts catalogs, and lifecycle documentation.
• Ensure synchronization and alignment between internal product records and manufacturing partner documentation.
• Collaborate closely with Engineering teams to capture design revisions, CAD updates, product releases, and configuration changes.
• Partner with Supply Chain, Manufacturing, and Logistics teams to ensure BOM accuracy, inventory readiness, and serviceability requirements are supported.
• Coordinate with external manufacturing partners to validate engineering changes, product updates, and documentation consistency.
• Evaluate, recommend, and support integration of PLM tools, document management systems, and related engineering platforms.
• Assess operational, manufacturing, and service impacts associated with engineering and lifecycle changes.
• Support risk management initiatives by ensuring product data accuracy, traceability, and change control compliance.
• Ensure compliance with internal documentation standards, quality requirements, and regulatory obligations.
• Prepare reports, audits, and data analyses related to product lifecycle management, engineering changes, and BOM integrity.
• Drive continuous improvements in PLM processes, documentation workflows, and product data management practices.

 QUALIFICATIONS & REQUIREMENTS: 

• You must have at least 3 years of experience in PLM/PDM administration, BOM management, engineering documentation control, or a related function.
• You must have experience working with PLM platforms such as PTC Onshape, Arena PLM, Windchill, Propel, Agile PLM, or similar systems.
• You must have knowledge of release management, revision control, configuration management, and engineering change processes.
• You must have strong understanding of Engineering BOMs (EBOM), Manufacturing BOMs (MBOM), Service BOMs, and spare parts management.
• You must have experience supporting manufacturing, engineering, electronics, robotics, hardware, or related industries.
• You must have familiarity with CAD platforms such as Onshape, SolidWorks, Creo, Inventor, or equivalent systems.
• You must have strong analytical skills and the ability to assess business and operational impacts of engineering changes.
• You must have excellent communication skills and the ability to collaborate effectively with engineering, manufacturing, supply chain, and external partners.
• You must have strong organizational skills and exceptional attention to detail.
• You must have experience working with cross-functional and geographically distributed teams.
• You must have working knowledge of risk management, compliance, and engineering documentation governance.
• You must be adaptable, process-oriented, and capable of managing multiple priorities within a rapidly evolving environment.
• You must be comfortable working with both technical and non-technical stakeholders across different business functions.

Work Schedule: Regular shift

Work Setup: Flexible (Open to onsite, hybrid, remote) 

The position is responsible for remotely operating robotic systems to support advanced technology operations from on‑site facilities. It ensures accurate, efficient, and safe execution of tasks using specialized control systems, while maintaining high levels of situational awareness, precision, and responsiveness in a fast‑paced, technology‑driven environment. The role also supports system reliability through monitoring, troubleshooting, maintenance checks, and adherence to operational standards and security protocols.

KEY RESPONSIBILITIES 

• Operate remote‑controlled robotic systems with accuracy and efficiency to ensure smooth performance.
• Utilize virtual reality platforms, specialized software interfaces, and control devices to navigate and manage operations.
• Maintain situational awareness during live system operations to support safe and effective execution.
• Adapt quickly to new technologies, platforms, and system upgrades.
• Follow standard operating procedures and operational guidelines to ensure safety and consistency.
• Perform initial troubleshooting of system issues and escalate concerns to the appropriate teams.
• Collaborate with technical and operations teams to improve workflows and system performance.
• Ensure adherence to security protocols and compliance standards to protect systems and data integrity.
• Conduct routine inspections, preventive maintenance checks, and functional testing during downtime.
• Document operational activities, system performance, and incidents for reporting and tracking purposes.
• Participate in training sessions and support knowledge sharing within the team.
• Follow workplace safety standards to maintain a secure and compliant working environment.

 QUALIFICATIONS & REQUIREMENTS: 

• You must be at least a Senior High School graduate. Having completed at least 2 years in college or being a fresh graduate of any 4- or 5-year course is an advantage.
• You must have gaming experience, particularly in FPS, simulation, strategy, or racing environments. Familiarity with cybersecurity practices related to remote systems (an advantage).
• You must be comfortable working with advanced technologies such as VR systems, controllers, and remote operation tools.
• You must have excellent hand‑eye coordination, reflexes, and rapid decision‑making skills.
• You must have strong problem‑solving abilities to address real‑time operational challenges.
• You must have close attention to detail and the ability to maintain accuracy in repetitive tasks.
• You must have basic English communication skills sufficient to understand instructions and documentation.
• You must be disciplined, focused, and able to work effectively in a structured, technology‑driven environment.

 Work Schedule: Shifting

Work Setup: Onsite – Alabang, Muntinlupa City 

The Senior SaaS System Administrator plays a central role in ensuring the reliability, security, and performance of the company’s cloud-based platforms and internal SaaS applications. This position supports both operational excellence and continuous improvement by managing day-to day administration, optimizing system configurations, and partnering with engineering, security, and service delivery teams.

KEY RESPONSIBILITIES

You will:

• SaaS Platform Administration
  • Manage, configure, and maintain core SaaS applications (e.g., Microsoft 365, Atlassian, Salesforce, ServiceNow, Slack, and other enterprise tools).
  • Oversee user lifecycle management, including provisioning, deprovisioning, access control, and license optimization.
  • Monitor system performance, availability, and usage patterns to ensure optimal operation.
• Security & Compliance
  • Implement and enforce security best practices across all SaaS platforms, including MFA, SSO, RBAC, and conditional access policies.
  • Collaborate with the company’s security teams to support audits, risk assessments, and compliance initiatives (ISO 27001, SOC 2, GDPR).
  • Monitor for suspicious activity, misconfigurations, and vulnerabilities within SaaS environments.
• Automation & Optimization
  • Develop and maintain automation scripts and workflows to streamline administrative tasks and reduce manual effort.
  • Identify opportunities to improve system efficiency, reduce costs, and enhance user experience.
  • Support integration efforts between SaaS platforms using APIs, web hooks, and automation tools
• Incident & Problem Management
  • Troubleshoot and resolve SaaS-related incidents, service disruptions, and performance issues.
  • Act as an escalation point for complex technical issues raised by service desk or internal teams.
  • Maintain documentation, runbooks, and knowledge base articles.
• Collaboration & Stakeholder Support
  • Work closely with engineering, IT operations, cybersecurity, and business stakeholders to understand requirements and deliver solutions.
  • Participate in vendor management activities, including evaluating new SaaS tools and managing renewals.
  • Support onboarding and training initiatives for new tools and features.

QUALIFICATIONS:

• Proven experience managing and supporting SaaS-based systems and platforms, ideally in a senior or leadership capacity.
• Experience leading or mentoring teams responsible for SaaS operations, administration, and service delivery.
• Strong understanding of core security concepts related to SaaS environments, including:
  • Role-Based Access Control (RBAC)
  • Identity and Access Management (IAM)
  • API security
  • Authentication and authorization principles
  • General SaaS security best practices
• Ability to assess and manage security risks associated with business-critical SaaS applications.
• Experience driving operational excellence, governance, and system reliability across SaaS platforms.

Work Schedule: Monday to Friday

Shift Schedule: Mid-Shift (3x onsite)

Location: BGC, Taguig City