The Managed Care Operations Analyst supports managed care contract operations and compliance activities to ensure accurate reimbursement and adherence to payor agreements. This role is responsible for operational contract administration, fee schedule maintenance, policy documentation, and analytic support, providing insight and escalation support to managed care leadership.

KEY RESPONSIBILITIES

You will:

• Review managed care contracts to support alignment with organizational standards, regulatory requirements, and approved contract language frameworks.
• Maintains the contact repository database, ensuring all information is accurate and timelines are adhered to following execution. Internal liaison for database updates, modifications and training for contracting staff, track and document contract terms and conditions and payer policies by conducting research and preparing summary analyses for managed care leadership.
• Respond to internal requests regarding contract terms and conditions by conducting research and preparing summary analysis for managed care leadership.
• Maintain a comprehensive and accurate inventory of payer contracts, fee schedules, and associated payer policies, supporting visibility and operational consistency.  Prepare routine reports and summaries to support leadership visibility into contract terms and fee schedules by payer.
• Monitor, document, and communicate changes to payer policies. Supports the development and execution of formal reviews of payer policies to determine financial impact. Works with Revenue Analytics to prepare and execute financial assessments, including fee schedule analysis.
• Investigate, document, track, and assist with claims resolution. Act as a liaison for reimbursement issues with payers. Facilitating problem resolution and processing reports as needed to support education on payer requirements. 
• Maintain an accurate list of participating payers. Managing flow of information to and from internal departments to ensure communication regarding Plans changes and updates for use in health system external and patient communications.  
• Draft routine correspondence and notices to payers regarding contract compliance, documentation requests, or disputes initiation under leadership direction.
• Coordinate with managed care leadership and related stakeholders to support dispute resolution workflows, including documentation gathering and issue tracking.
• Identify opportunities to improve efficiency, accuracy, and standardization of contract maintenance, payer policy review, and notifications in collaboration with managed care leadership to streamline and enhance contracting processes

QUALIFICATIONS:

• At least 2 years of experience working in an acute care facility’s managed care department or for a payor, or a combination of related consulting experience.
• Experience in credentialing or supporting analytics, reporting, contracting, claims resolution and/or payer relations
• Experience with SQL, Crystal Reports, or similar reporting tools
• Experience with contract management systems (e.g., MediTract, nThrive, or Symplr), epic, and accessing third party portals. (preferred)
• Proven experience in project management, preferably within a health system.
• Understanding of managed care contract language, claims processing, payer policies, and regulatory requirements.
• Proficiency in using project management tools, expert knowledge level of Microsoft Suite products (Word, Excel, PowerPoint, Outlook, Visio).

Work Schedule: 5 days a week

Shift Schedule: Mid-shift | Hybrid

Location: BGC

This Value-Based Expert is a senior individual contributor within the Managed Care team of the team. This role provides subject-matter expertise and advanced analytical support for managed care contracting and value-based payment arrangements. Leads complex financial modeling, proforma development, contract performance evaluation, and reconciliation activities across traditional and value-based payment models, informing negotiation strategy, contract compliance assessments, financial performance and enterprise decision-making in partnership with managed care leadership.

KEY RESPONSIBILITIES:

You will:

• Prepare advanced reimbursement, financial impact, and performance analyses to support managed care contract negotiations and payer strategy.
• Design and evaluate value-based payment models, including shared savings, quality metrics, risk corridors, and attribution methodologies.
• Conduct pro forma and sensitivity analyses to estimate the financial value of proposed contract changes, cost containment initiatives, and industry trends. Conduct sensitivity analyses and stress testing on models to understand the range of potential outcomes under multiple utilization and cost scenarios.
• Monitor and analyze contract and value-based program performance, identify underpayments, compliance gaps, unfavorable payment trends, and financial risks.
• Develop monthly forecasts and financial packages summarizing value-based performance, payment reconciliation, and variance analysis.
• Conduct quarterly and annual reconciliation audits for value-based programs, ensuring payer compliance with contractual terms and identifying areas of non-compliance affecting contract performance.
• Develop and implement innovative tools and methodologies to monitor healthcare trends to accurately forecast value-based performance.
• Synthesize insights from payer data, market trends, and industry developments to inform negotiation strategy and enterprise decision-making.
• Create executive-ready visualizations for contract performance and financial forecasting tailored to different stakeholder audiences (clinical vs. financial). Build repeatable analytic processes that scale across programs.
• Mentor Managed Care Analysts, provide technical guidance, and contribute to analytical standards and process improvements within the team.

QUALIFICATIONS

• Bachelor’s degree in STEM field (eg. Economics, Actuarial Science, Health Economics, Business Administration, Finance, Accounting, Healthcare Administration, , or related discipline) or Master’s degree in Business Administration (MBA), Healthcare Administration (MHA), Public Health (MPH), Finance, or related field
• 5-7+ years of progressive experience in healthcare finance, payer analytics, medical economics, or related healthcare consulting
• Demonstrated experience supporting value-based contract development, including performance measurement, attribution/quality metrics, reconciliation, and dispute resolution/appeals processes (required)
• Experience with forecasting, audit, and predictive analytics to support negotiation and contract performance management
• Advanced proficiency in SQL, Tableau, and/or Power BI. Demonstrated experience extracting, validating, and analyzing large healthcare claims, reimbursement, and/or value-based performance datasets.
• Certified Healthcare Financial Professional (CHFP) — Healthcare Financial Management Association (HFMA) (plus).
• Certified Professional in Healthcare Quality (CPHQ) — National Association for Healthcare Quality (NAHQ) (plus).

Location: BGC

Work Set-up: Hybrid | Night shift

Schedule: 5 days a week

The Value-Based Analyst provides analytical support for managed care value based payment arrangements. The role conducts financial modeling, contract performance forecasting, and reconciliation activities across value-based payment models, informing negotiation strategy, contract performance assessments, and enterprise decision-making in partnership with managed care leadership.

KEY RESPONSIBILITIES

You will:

• Prepare advanced reimbursement, financial impact, and performance analyses to support managed care contract negotiations and payer strategy.
• Design and evaluate value-based payment models, including shared savings, quality metrics, risk corridors, and attribution methodologies.
• Conduct pro forma and sensitivity analyses to estimate the financial value of proposed contract changes, cost containment initiatives, and industry trends. Conduct sensitivity analyses and stress testing on models to understand the range of potential outcomes under multiple utilization and cost scenarios.
• Monitor and analyze contract and value-based program performance, identify underpayments, compliance gaps, unfavorable payment trends, and financial risks.
• Develop monthly forecasts and financial packages summarizing value-based performance, payment reconciliation, and variance analysis.
• Conduct quarterly and annual reconciliation audits for value-based programs, ensuring payer compliance with contractual terms and identifying areas of non-compliance affecting contract performance.
• Develop and implement innovative tools and methodologies to monitor healthcare trends to accurately forecast value-based performance.
• Synthesize insights from payer data, market trends, and industry developments to inform negotiation strategy and enterprise decision-making.
• Create executive-ready visualizations for contract performance and financial forecasting tailored to different stakeholder audiences (clinical vs. financial). Build repeatable analytic processes that scale across programs.
• Mentor Managed Care Analysts, provide technical guidance, and contribute to analytical standards and process improvements within the team.

QUALIFICATIONS

• Bachelor’s degree in STEM field (eg. Economics, Actuarial Science, Health Economics, Business Administration, Finance, Accounting, Healthcare Administration, or related discipline) or master’s degree in business administration (MBA), Healthcare Administration (MHA), Public Health (MPH), Finance, or related field
• At least 3 years of progressive experience in healthcare finance, payer analytics, medical economics, or related healthcare consulting
• Demonstrated experience supporting value-based contract development, including performance measurement, attribution/quality metrics, reconciliation, and dispute resolution/appeals processes
• Experience with forecasting, audit, and predictive analytics. to support negotiation and contract performance management
• Advanced proficiency in SQL, Tableau, and/or Power BI. Demonstrated experience extracting, validating, and analyzing large healthcare claims, reimbursement, and/or value-based performance datasets
• With Certified Healthcare Financial Professional (CHFP) — Healthcare Financial Management Association (HFMA) or Certified Professional in Healthcare Quality (CPHQ) — National Association for Healthcare Quality (NAHQ) is a plus

Location: BGC

Work Set-up: Hybrid | Night shift

Schedule: 5 days 

The Unix Infrastructure Engineer is responsible for providing expert-level support and administration for enterprise UNIX/Linux infrastructure across APAC and EMEA regions. This role ensures high availability, security, performance, and operational stability of Red Hat Linux, Ubuntu, and AIX environments while driving automation, vulnerability remediation, and infrastructure modernization initiatives.

KEY RESPONSIBILITIES

You will:

• Provide 24/7/365 support for Red Hat Enterprise Linux, Ubuntu, CentOS, and AIX servers, ensuring maximum availability and performance.
• Install, upgrade, configure, and maintain UNIX/Linux systems, including in-place upgrades and technology refresh activities.
• Design and implement infrastructure solutions using Git, Veritas Cluster Server, OpenSVC, Veritas Volume Manager, and Linux LVM.
• Manage SAN and NAS storage connectivity at the server side, including VSAN, iSCSI, DAS, NAS, and SAN technologies.
• Automate operational tasks and infrastructure workflows using Shell scripting, Ansible, Python, or similar automation tools.
• Monitor system health, performance, patching, and vulnerability remediation using standard enterprise monitoring tools.
• Troubleshoot incidents, coordinate with third-party vendors and internal infrastructure teams, and drive root cause analysis and corrective actions.
• Support disaster recovery testing, business continuity activities, contingency planning, and environment configuration management.
• Maintain accurate technical documentation, operational procedures, and infrastructure standards.
• Collaborate with application developers and business stakeholders to deploy resilient production, disaster recovery, test, and development environments.
• Ensure systems comply with IT security policies, backup requirements, and operational risk management standards.
• Participate in on-call rotations, weekend production changes, and incident support outside business hours when required.

QUALIFICATIONS

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• At least 10 years of hands-on experience supporting enterprise UNIX/Linux environments.
• Strong expertise in:
  • Red Hat Enterprise Linux 7.x / 8.x / 9.x
  • Ubuntu 16.x / 18.x / 20.x / 22.x
  • AIX Administration
  • Veritas Cluster and OpenSVC clustering technologies
  • Veritas Volume Manager and Linux LVM
  • Patching, vulnerability management, and hardware failure handling
  • Shell scripting and Ansible automation
• Experience with Git, system lifecycle management, and infrastructure automation platforms such as Ansible Tower.
• Solid understanding of storage technologies including SAN, NAS, VSAN, iSCSI, and DAS.
• Strong troubleshooting, analytical, and problem-solving skills in complex production environments.
• Excellent written and verbal communication skills in English, with the ability to communicate effectively with both technical and non-technical stakeholders.
• Willingness to work weekends, participate in on-call rotations, and support incidents outside regular office hours.

TECHNICAL SKILLS

Must have experience with:

• Red Hat Enterprise Linux
• Ubuntu Linux
• AIX
• Veritas Cluster
• OpenSVC
• Veritas Volume Manager
• Linux LVM
• Shell Scripting
• Ansible Automation Platform
• Git
• Patching and Vulnerability Management
• SAN/NAS Storage Administration
• Incident and Problem Management
• Disaster Recovery and Business Continuity Support

Location: BGC

Work Schedule: day shift

Work Set-up: Hybrid

The Axway CFT Specialist is heavily involved in Axway Transfer CFT Administration, Installation and Upgrade.

KEY RESPONSIBILITIES

You will:

• Install, upgrade, and configure Axway Transfer CFT (Secure Transport and Flow Manager) and manage Linux/Unix/Windows systems.
• Manage CFT partners (PARTNER objects) to ensure smooth file exchanges with internal and external systems.
• Automate and does scripting of file transfer operations using Shell scripting, Python, or PowerShell.
• Monitors and troubleshoots file transfers for real-time tracking, alerting, and reporting.
• Conducts incident resolution and root cause analysis for file transfer issues.
• Ensures compliance with security standards such as encryption, authentication, and access control.
• Deep understanding of file transfer protocols (Pesit, FTPS and SFTP.) and expertise in Linux/Unix/Windows administration and scripting (CFT Windows/Unix scripting).
• Experience with troubleshooting and performance tuning for CFT and knowledge of encryption, authentication, and security best practices in file transfers.
• PKI, TLS/SSL certificates management. 
• CFT Windows/Unix scripting (sending, resend, error handling). 
• Troubleshooting, analyzing and resolving CFT production problems. 
• Handle tickets and be prioritize accordingly using ServiceNow as a ticketing tool (requests, changes, incidents, problems). 
• Interaction with external customers (Communication issues troubleshooting). 

QUALIFICATIONS

• Bachelor's graduate of any relevant field
• At least 5 years of work experience in Axway CFT and MFT in a high availability environments.
• Experience in automation scripting and Ansible for other automation skills.
• Must have a strong understanding with Axway CFT and MFT Technologies: 
  • Axway Transfer CFT 
  • MFT Technologies
  • Axway Secure Transport 
  • Axway Sentinel
  • Axway Flow Manager 
• Alternative:
  • IBM Sterling MFT Suite (IBM Sterling B2B Integrator, IBM Sterling File Gateway, IBM Connect:Direct, IBM Connect Express) 
  • GoAnywhere 
• Must have any of the following:
  • Pesit
  • FTPS
  • SFTP
• Strong global infrastructure knowledge such as Clustering, Storage, Network, and OS

Location: BGC

Work Schedule: day shift

Work Set-up: Hybrid

As a Technical Account Manager, you will be responsible for helping customers maximize the value of security services to protect their networks. This role focuses on managing customer relationships, supporting service operations, identifying technical enhancements, and acting as a trusted advisor to customers on detection and response capabilities.

This role is ideal for a seasoned SOC Analyst or Sales Engineer with experience in cybersecurity who is looking to broaden their cyber skills with a strong focus on detection and response to cyber incidents.

KEY RESPONSIBILITIES

You will:

• Act as the customer advocate within the organization
• Own the operational relationships with customers.
• Assist the operational teams in resolving issues that arise during the delivery of services.
• Identify and implement technical enhancements to services with the assistance of engineers and architects to drive value for customers.
• Act as a subject matter expert (SME) to customers to improve the quality of service they are receiving.
• Assist with the onboarding of new customers and build an understanding of their business risks.
• Work with onboarding consultants to develop threat models for customers and maintain them throughout the live service.

SKILLS AND QUALIFICATIONS

• Excellent interpersonal and communication skills.
• Good understanding of basic cybersecurity principles.
• Experience working in or around Security Operations Centers (SOC).
• Experience using and/or managing SIEM, EDR, and SOAR platforms.
• Ability to work independently and effectively manage time and tasks.

DESIRABLE QUALIFICATIONS

• Direct experience with Microsoft Sentinel and its ecosystem.
• Good understanding of cloud platforms, particularly Azure.
• Basic scripting ability in languages such as Python, PowerShell, Bash, or similar technologies.

Work Schedule: Monday – Friday, Midshift

Work Setup: Hybrid (2 days onsite per week)

KEY RESPONSIBILITIES 
You will: 

• Process and verify a high volume of hotel invoices received via email.
• Cross-check invoices against hotel contracts and confirmed bookings to ensure accuracy in guest names, dates, and rates.
• Identify and flag discrepancies or incorrect charges for dispute handling.
• Upload approved invoices into the company’s internal hotel portal for client approval.
• Communicate with hotels regarding missing or delayed invoices when necessary.
• Maintain organized records of processed invoices and related documentation.

QUALIFICATIONS & REQUIREMENTS: 

• Proven experience in financial services, accounting, or invoice processing.
• Strong understanding of invoice reconciliation and accuracy verification.
• High attention to detail and ability to work with large data volumes efficiently.
• Excellent English communication skills, both written and spoken.
• Familiarity with tools such as Zendesk or similar email/ticketing systems.
• Tech-savvy, with the ability to quickly learn and navigate company’s internal systems (no external ERP system used).

Work Setup: Full onsite on 1st month (training), Hybrid eventually (3x onsite per week)

 Work Schedule: Mid-shift (11am - 8pm or 10am - 7pm)

Locations: BGC

The Digital HR Specialist supports and continuously improves the organization’s HR technology and digital enablement landscape. The role acts as a subject matter expert across multiple HR systems, digital knowledge platforms, and emerging AI tools, ensuring stable operations, compliant configurations, effective knowledge sharing, and a strong employee experience.

KEY RESPONSIBILITIES

You will:

• Handle Digital HR-related concerns and initiatives.
• Perform back-end system configuration and administration.
• Manage and maintain Confluence and SharePoint platforms.
• Plan and coordinate system releases, regression testing, and post-release validation activities.
• Provide first- and second-level support for standard and complex HR cases, escalations, and service requests.
• Coordinate with internal IT teams and external vendors.
• Participate in vendor coordination activities and external stakeholder meetings.
• Support and manage HR ticketing processes using SuccessFactors (SF) and ServiceNow.
• Contribute to AI-related projects and digital transformation initiatives within HR.

QUALIFICATIONS:

• Minimum of 4–5 years of back-end configuration experience, specifically in SAP SuccessFactors modules (Recruiting, Employee Central, and Onboarding/Offboarding are preferred)
• Subject Matter Expert (SME) in at least two SAP SuccessFactors modules.
• Must have SuccessFactors Certification
• Proven experience with ServiceNow (certification is a plus)
• HR Service Delivery is required.
• Familiarity with SuccessFactors and ServiceNow as HR ticketing systems.
• Strong experience in stakeholder and vendor coordination.
• Experience or exposure to AI initiatives is preferred.

Work Schedule: 11am to 8pm (may transition to mid-shift)

Work Set-up: Hybrid - 3 days onsite (Monday and Friday are mandatory)

Location: BGC

The position is responsible for leading and managing all engineering and technical operations across the organization to ensure operational efficiency, infrastructure reliability, and regulatory compliance. It drives strategic planning, standardization of engineering practices, and execution of maintenance and capital projects while optimizing costs, improving system performance, and supporting business growth across multiple business units.

KEY RESPONSIBILITIES 
You will: 

• Develop and implement a group-wide engineering strategy aligned with overall business objectives.
• Establish and standardize engineering policies, procedures, and systems across all business units.
• Lead capital expenditure planning and infrastructure development initiatives.
• Drive energy efficiency, sustainability, and cost optimization programs.
• Oversee preventive and corrective maintenance programs to ensure equipment reliability and minimal downtime.
• Monitor operational performance metrics such as equipment uptime, maintenance costs, and energy consumption.
• Lead engineering projects including construction, facility upgrades, and system installations, ensuring timely and cost-effective delivery.
• Coordinate with contractors, consultants, and internal stakeholders on project execution.
• Ensure compliance with applicable laws, safety regulations, building codes, and environmental standards.
• Lead risk assessments, hazard mitigation programs, and workplace safety initiatives.
• Develop and implement cost control programs, including optimization of utilities, fuel, and maintenance expenses.
• Provide technical oversight on mechanical, electrical, and civil engineering concerns, including specialized systems and infrastructure.
• Ensure proper design, installation, and commissioning of engineering systems and equipment.
• Lead and manage engineering teams across multiple sites, including performance management and capability development.
• Establish KPIs and promote a high-performing, accountable engineering culture.
• Manage vendor and contractor relationships, ensuring quality work, compliance, and cost efficiency.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Engineering (Mechanical, Electrical, Civil, or related field).
• You must be a Licensed Civil Engineer.
• You must have at least 6 years of relevant engineering experience, with 3–5 years of leadership or managerial experience. Preferably, with experience managing multi-site operations
• You must have strong knowledge of facility systems, infrastructure, and preventive maintenance practices.
• You must have solid project management and technical problem-solving skills.
• You must have strong leadership and decision-making capabilities.
• You must have strong cost management, process improvement, and risk management skills.
• You must be willing to travel across sites and respond to operational or technical emergencies when required.

Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite – Makati City

The position is responsible for developing and executing marketing strategies that strengthen brand visibility, promote products and services, and support business growth. It manages the planning and implementation of marketing campaigns, corporate events, product launches, trade shows, and promotional initiatives. The role oversees digital and traditional marketing activities, ensures brand consistency across all touchpoints, manages the marketing budget, and collaborates with sales and internal departments to achieve organizational objectives. It also leads the marketing team, drives capability development, and ensures performance excellence.

KEY RESPONSIBILITIES:

• Develop and execute comprehensive marketing strategies aligned with organizational goals.
• Identify market trends, customer insights, and competitive movements to guide business growth initiatives.
• Implement innovative marketing campaigns to effectively promote products and services.
• Ensure consistent brand management across all marketing channels, materials, and subsidiaries.
• Maintain and enforce corporate branding guidelines across all touchpoints.
• Plan, organize, and oversee corporate events, product launches, trade shows, and promotional activities.
• Coordinate event logistics, including venue preparation, materials, vendor management, scheduling, and post-event evaluations.
• Represent the company at industry events and networking engagements to enhance brand visibility and partnerships.
• Manage digital marketing initiatives, including SEO, social media, email marketing, and website activities.
• Oversee traditional marketing efforts such as print advertising, sponsorships, and promotional campaigns.
• Evaluate marketing campaign performance using analytics and adjust strategies to optimize results.
• Develop and implement public relations strategies, including press releases, media relations, and crisis communications.
• Build partnerships and collaborations with key industry stakeholders.
• Conduct market research to understand customer needs, preferences, and behavior.
• Analyze competitor strategies and recommend actions to maintain competitive advantage.
• Utilize data-driven insights to maximize marketing ROI and strategic impact.
• Prepare and manage the marketing budget, ensuring effective and efficient resource use.
• Track KPIs and provide regular performance reports to management.
• Refine marketing plans based on results, feedback, and changing market dynamics.
• Lead, mentor, and manage the marketing team to foster a collaborative and high-performing work environment.
• Provide training and development opportunities to enhance skills and team capability.
• Coordinate with sales, operations, and other departments to align marketing initiatives with business objectives.
• Maintain strong working relationships with vendors, partners, and agencies supporting marketing activities.
• Ensure compliance with branding, quality standards, and company policies.
• Perform other duties as assigned by management.

QUALIFICATIONS & REQUIREMENTS: 

• You must have a bachelor’s degree in Marketing, Business Administration, Communication, or a related field (a Master’s degree in Marketing or an MBA is preferred).
• You must have at least 5 years of managerial experience in marketing, ideally in FMCG, retail, or related industries.
• You must have a strong understanding of digital and traditional marketing channels.
• You must have proven knowledge of marketing strategies, market research, and consumer behavior.
• You must have hands-on experience planning and executing corporate events, product launches, trade shows, and promotional campaigns.
• You must have experience in digital marketing, social media management, and campaign execution.
• You must have the ability to analyze marketing metrics, measure campaign performance, and evaluate ROI.
• You must have strong leadership, communication, negotiation, and presentation skills.
• You must be capable of coordinating multiple events and campaigns simultaneously.
• You must be willing to work flexible hours for events.
• You must have a valid driver’s license and the ability to drive a 4‑wheel vehicle.

Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite – Makati City