Job Description

KEY RESPONSIBILITIES

You will:

• Monitors the flow of delivery from manufacturer to client
• Update daily monitoring and reporting to clients
• Coordinate with client's pull-out and delivery dates
• Process documentation for sending to Head Office
• Provide high-quality customer service to customers to ensure smooth flow of deliveries to dealers
• Communicate to drivers and helpers clear  delivery directions to ensure on-time arrival of goods
• Provide support on key regulatory, customer and 3rd party audits.
• Track, monitor, and report quality assurance metrics for the site.
• Perform other duties as assigned.

QUALIFICATIONS & REQUIREMENTS:

• Candidate must have a 4-year College Degree 
• Proficient in Microsoft Excel, Powerpoint and Word
• At least 2 years of work experience in documentation handling.
• Must be keen on details and well-organized.
• Excellent communication with customers and staff members.
• Must have a good temperament to handle emergencies and disputes.
• Implement and improve customer service experience
• Must be industrious, honest and target driven.
• Must possess analytical, systematic and result oriented. Problem-solver.
• Can handle pressure. Positive energy.

Work Schedule: Regular shift 
Work Setup: Work-on site