Job Description

This role involves managing and enhancing the company’s IT infrastructure to support business growth, ensure system reliability, and maintain operational performance.

KEY RESPONSIBILITIES 
You will: 

• Collaborate with the Head of IT to evaluate and recommend infrastructure technologies that align with business needs and growth plans
• Proactively oversee and schedule maintenance for infrastructure systems including WAN/LAN, servers, racks, data centers, and communication tools (e.g., email, instant messaging, phone systems) to ensure system uptime, availability, and performance
• Plan and implement infrastructure projects to improve operational efficiency
• Maintain network uptime and proactively identify and address potential security threats
• Ensure all network-related tasks and responsibilities are kept up to date
• Coordinate with business units to manage and execute infrastructure-related projects
• Analyze system performance and maintenance data to identify issues and recommend process, workflow, or equipment improvements
• Manage vendor and supplier relationships (e.g., IPVPN and email providers) to ensure quality service delivery
• Lead and support the Infrastructure Support Team, monitoring KPIs and ensuring timely, accurate task completion
• Monitor backend application server performance and report any emerging risks

QUALIFICATIONS & REQUIREMENTS: 

• You must be a college graduate of IT, Engineering, or any related course. 
• You must have at least 10 years of experience in an IT-related field.
• You must have good vendor management & negotiation skills
• You must have strong troubleshooting and problem-solving skills
• You must have LAN & WAN, Database, Server Administration knowledge
• You must be proficient in Windows Environment, Operating Systems & Microsoft Office
• You must have knowledge and experience in MS SharePoint.

 Work Schedule: Flexible schedule

Work Setup: Hybrid (with flexibility), Quezon City