Job Description

Job Description:

The role oversees the execution of the day-to-day technical requirements to support the Workplace team and our vendor partners, ensuring compliance with SOPs and SLAs. This position is in its nature proactive and focused on the technical details, to ensure the functionality of the workplace It enables the Occupant and Guest Experience based on the requirement “works every time”, while maintaining safe working practices throughout all we do.

KEY RESPONSIBILITIES

You will:

• Resolve technical problems promptly to enhance the Occupant Experience.
• Escalate technical issues where required.
• Make sure to deliver the best level of service every time through attention to detail.
• Identify opportunities to improve technical service delivery to benefit the workplace.
• Handle and be the trusted partner to deliver all GRE requirements aligned to GRE OE codes.
• Strive for Continuous Improvement implementation.
• Manage the Technicians and Engineers proactively.
• Assist with the preparations of strategic plans, budgets, and client reports, including financial reconciliation for service contract accounts.
• Oversee functional operational control to deliver excellence every time.
• Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services.
• Implement and manage the change control process.
• Be able to resolve problems and improve operations.

QUALIFICATIONS:

• Holder of Higher Certificate/Higher Diploma/Degree or above in Building, Mechanical, Electrical, or Facilities Management.
• Minimum 5 years experience in a managerial position and related discipline.
• Experience in BPO or Data Center setup in handling critical equipment like UPS, PACU, Preaction or Gas Suppression Systems, BMS, and Water Leak Detection Systems is a definite advantage.
• Knowledge of HVAC, Fire Protection Systems, Electrical Systems, Kitchen Equipment, RO Systems, and BMS Systems.
• Excellent verbal and written communication skills.
• Strong PC literacy and ability to manage daily activities using various systems, such as BMS, and other computerized control/monitoring systems.
• Ability to effectively communicate and interact with all levels of people.
• Knowledge of Occupational Safety requirements
• Experience in fit-out, testing commissioning, and handover.
• A licensed Engineer is an advantage but not required.
• With a minimum of 2 years of relevant working experience.
• Experience in a similar capacity in a manufacturing/ fabrication company.

Work Schedule: Onsite, Shifting Schedule

Work Location: Manila