Job Description
To support Client Managers and Accounts Managers in the smooth and efficient onboarding of new clients, ensuring a seamless transition and setup for long-term service success.
Key Responsibilities
You will:
Client Onboarding
- Perform Xero conversions and initial setup for new clients.
- Create and document the Schedule of Work.
- Set up or enhance month-end reporting packs.
- Develop clear and effective Procedure Notes.
- Provide general support to Client Managers and Accounts Managers.
Client Transition & Setup
- Streamline and refine ongoing tasks for improved efficiency.
- Conduct system Health Checks to ensure optimal performance.
- Implement structured daily and month-end accounts processes.
- Document and manage the Transition of Work Schedule.
- Facilitate a complete handover to the ongoing team, including training of Accounts Analysts.
- Provide support throughout the transition period to ensure client satisfaction.
Ongoing Accounting Support
- Manage Accounts Receivable and Accounts Payable.
- Oversee banking activities and payroll processing.
- Prepare monthly financial reports.
- Ensure compliance with GST, FBT, and PAYE regulations.
- Respond to client requests, including support for audits.
Additional Duties
- Maintain a personal development plan and attend training sessions to stay up to date with relevant legislation and software.
- Perform other onboarding and bookkeeping-related tasks as required.
- Contribute to the implementation and adherence to ISO 27001 and ISO 9001 standards.
QUALIFICATIONS & REQUIREMENTS:
- At least 4 years of experience in bookkeeping/accounting, preferably supporting SMEs.
- BPO or outsourcing experience.
- Background in working remotely with offshore clients.
- Bookkeeping or accounting qualifications.
- Strong written and verbal English communication skills.
- Xero Certified; experience with Xero and Receipt Bank.
- Proficient in Microsoft Excel, Word, and Outlook.
- Ability to work effectively in a paperless environment.
- CPA and/or project management experience is a plus.
Work Setup: Currently reporting onsite once a week (per month) at The Podium, Ortigas. The permanent office location will be in Clark, Pampanga, with a hybrid work setup once the transition is complete.
Work Schedule: Monday - Friday