Job Description

Key Responsibilities:

• Assess project needs and develop tailored request list/project plans to be sent to clients in accordance with signed statement of work.
• Set up client document exchange utilizing proprietary customer service portal and secure file exchange.
• Manage the Forward Order Book (FOB) to accurately align remaining test days with project expectations.
• Monitor and evaluate the effectiveness of enablement initiatives, gathering feedback and making recommendations for improvement

Additional Accountabilities:

• Periodically review Request List scope and applicability and update to reflect current delivery trends.
• Stay abreast of industry trends, emerging technologies, and best practices in project management and enablement.
• Coordinate the development and maintenance of project management templates, documentation, and knowledge repositories.

Qualifications:

• Proven experience in project management, operations management, or organizational development roles.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Strong understanding of project management principles, methodologies, and tools.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work effectively with cross-functional teams and stakeholders at all levels of the organization.
• A positive and proactive attitude towards taking responsibility and solving problems.
• Proficiency in project management software and tools (e.g., Microsoft Project, Jira, Trello).

Work Set Up: Hybrid (BGD Office)