Job Description
A Collections Analyst manages the Order-to-Cash (O2C) cycle, focusing on collecting overdue payments, resolving disputes, and ensuring timely cash application. They maintain client relationships, reconcile accounts, and often use ERP systems like SAP or Oracle in a fast-paced B2B environment.
KEY RESPONSIBILITIES
You will:
- Collections & Disputes: Proactively contact customers via phone/email to collect past-due invoices, and resolve payment disputes.
- Account Management: Reconcile complex accounts, analyze aging reports, and review customer account data.
- Process Improvement: Handle billing, invoicing, and order processing, ensuring compliance with client guidelines.
- Reporting: Prepare weekly/monthly aging reports to identify high-risk accounts.
QUALIFICATIONS
- Education: Bachelor’s Degree in Accountancy, Finance, Business, or related field.
- Experience: Generally 1–4 years in Accounts Receivable or Collections (B2B preferred).
- Skills: Proficiency in MS Excel, SAP, Oracle, or Salesforce.
- Communication: Strong, professional voice communication skills for B2B collection efforts.
Work Location: Eastwood, Libis
Work Schedule: Night Shift/Rotation
Work Set-up: 5x a week onsite