KEY RESPONSIBILITIES

You will:

Own client engagements/contracts across geographies- Operations support for establishing processes, metrics identification and reporting.
Responsible for monitoring and managing the successful Transformation and subsequent delivery of the Service Operations Management (SOM) workstream, working with several external clients, to ensure that they are structured appropriately to deliver both direct and indirect business benefits.
Responsible to achieve transformation at a high level of change management experience, including challenging, inspiring and leading the team.
Lead business change management, responsible for delivering multiple organizational change programs, which deliver the transformed operating model for client.
Assist management with career development activities for team members, team leaders and managers, including performance management, feedback and training

SKILLS AND QUALIFICATIONS

8 years of experience in Finance domain and preferably in a BPO environment
Validated skills and experience in handling various aspects of Procure to Pay (Invoice Processing, Issue Resolution, Payments, Vendor Inquiry, Vendor Master, Travel and Expense, Latest tools and technologies in PTP.)
Proven ability to manage and influence stakeholders across cross functional teams
Proven experience in end to end Procure to Pay process. In depth process knowledge in central finance reporting, management reporting and reports
Ability to influence people internal/external customers, Operations and Finance partners
Prior Exposure in implementing ERP or oracle tools in F&A environment
Ability to exponent and engage multiple customers across the globe and handle critical issues
Focus on implementation - essential for delivery as per SLAs/ SOW
Professional expertise in PTP operations with deep end-to-end process knowledge.
Strong background in project management, driving standardization, automation, and enterprise tool deployment
Skilled in benchmarking, best practice identification, process blueprinting, and implementation of optimized solutions.

Work Shift: Nightshift

Work setup: Onsite, Eastwood City Libis/UP Ayala Techno hub