In this position, you’ll be expected to manage the overall performance and governance of the Statement of Work (SOW), manage the day-to-day operations in accordance with the requirements of the Service Level Agreements (SLAs) set out in the SOW in partnership with the Project Managers, promptly identify and resolve Service delivery issues including implementation of preventive measures, handle transition management during set-up phase or expansion phase. As a key player in the Operations teams, you’ll support the deployment of infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service level reporting mechanisms. Provide guidance to Team Managers and identify corelations with the Total Quality Management processes. As a leader, you’re to provide people management, mentorship, and career development to members, including your managers and agents/raters, achieve low attrition levels and high employee engagement. Drive Team Managers to deliver continuous improvement and productivity gains. Collaborate with Training and Quality Managers and Trainers to ensure the blend and harmony of training and quality assurance initiatives with Project Delivery initiatives to optimize production time. Flag and escalate business risks to both internal and external stake holders, keeping mind the internal strategies to support overall Project Delivery goals and objectives. 

Qualifications:

• Dynamic leader with experience and passion for managing large diverse teams of experts across multiple sites in a fast-paced environment, able to deal with rapid change and ambiguity.
• Strategic thinker with strong analytical and problem-solving skills.
• 5+ years of experience in operations and people management experience, including managing leaders, and a strong desire to develop team members.
• Emphathy for the client community and passion to create an exceptional experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by fast-paced environment. • Proven ability to manage multiple projects concurrently through to successful implementation in an operational environment.
• Excellent communication skills, written and oral. • Bachelor’s degree or equivalent required. Certification on Project Management or Six Sigma a plus.

The Lead Auditor will take a leadership role in conducting audits and assessments of client organizations' information security management systems. You will be responsible for evaluating and ensuring compliance with ISO 27001 standards, providing expert guidance, and helping clients enhance their information security practices. Your expertise in auditing and information security will be instrumental in strengthening our clients' security postures.

KEY RESPONSIBILITIES
You will:

• Develop comprehensive audit plans and schedules in collaboration with clients, taking into consideration their specific information security requirements and objectives.
• Conduct ISO 27001 audits, assessing the effectiveness of information security controls and practices within client organizations.
• Analyse and evaluate client documentation, policies, procedures, risk assessments, and records to ensure compliance with ISO 27001 standards.
• Perform on-site audits at client locations, including interviews with personnel and inspections of information security processes and systems.
• Document audit findings, non-conformities, and areas for improvement, and prepare detailed audit reports that provide actionable recommendations to clients.
• Offer expert recommendations to clients for strengthening their information security management systems and achieving ISO 27001 certification.
• Communicate audit results and recommendations clearly and effectively with client management and staff, addressing any inquiries or concerns.
• Stay abreast of changes to ISO 27001 standards and information security best practices, ensuring that audit processes align with the latest requirements.
• Identify opportunities to enhance the audit program and contribute to the development of best practices in information security auditing.
• Perform other tasks that may be assigned by the immediate superior and/or management from time-to-time.

QUALIFICATIONS:

• Bachelor's degree in a relevant field, such as Information Security, Cybersecurity, or IT Management.
• ISO 27001 Lead Auditor certification or equivalent.
• Proven experience as a Lead Auditor conducting ISO 27001 audits and assessments.
• Deep knowledge of ISO 27001 standards, information security controls, and regulatory requirements.
• Strong analytical and problem-solving skills, with meticulous attention to detail.
• Excellent communication skills, both written and verbal, for report writing and client interactions.
• Ability to work independently and collaboratively within a team, managing multiple audit projects concurrently.
• Willing to travel locally and internationally.

Work Schedule: Flexible
Work Setup: Onsite, Fieldwork

A SAP FICO Consultant is an individual who specializes in configuring and implementing the SAP FICO module for the client.

KEY RESPONSIBILITIES

You will:

• Conduct full implementation of Finance & Controlling Modules in SAP S/4HANA.
• Perform configuration of the product, maintenance and/or enhancement of SAP modules to align with business requirements.
• Participate in problem identification and assist in developing solutions.
• Provides ongoing SAP functional system support. Communicates and interacts with technical team and client to resolve functional issues to meet client requirements.

QUALIFICATIONS

• Bachelor's Degree
• Min of 6 years’ experience in SAP FICO and S/4 HANA
• Full cycle Implementation experiences
• Open to relocate in KL, Malaysia

Location: Kuala Lumpur, Malaysia

Schedule: Hybrid | Flexible Day Shift

We seek ambitious software engineers to help us in this endeavor. They will do this by understanding and improving our products and their features, integrating and scaling them to new markets, and perceiving and prioritizing user experience and needs.

KEY RESPONSIBILITIES

You will:

• Develop and deliver software products to meet both functional and technical requirements
• Act as a mentor and coach to junior engineers to ensure continuous education, technical support, and guidance

We seek ambitious software engineers to help us in these endeavors. They will do this by understanding and improving our products and their features, integrating and scaling them to new markets, and perceiving and prioritizing user experience and needs. We continually strengthen our products for each customer by enhancing features and improving usability. We are seeking new members as we need to build up our organizational structure in line with these efforts.

This is an attractive position because you'll be joining a project as a starting member, and you’ll be able to acquire a strong sense of leadership skills. Thanks to the small number of members, each person can exercise a great deal of autonomy.

KEY RESPONSIBILITIES

You will:

• Develop work using the TypeScript language is the main area of responsibility among the Cebu members.
• Oversee training new team members as you scale the assigned project
• Handle business card template creation, development
• Template editor development for external and internal use
• Spearhead business card image generation engine development

QUALIFICATIONS

• 5+ years of experience in web application development using CSS, JavaScript, and TypeScript
• Experience in new product development is ideal
• Team development experience using GitHub is preferred
• Experience working with cloud platforms is a plus (AWS, GCP, Azure, etc.)
• Experience working with infrastructure engineering is nice to have
• Agile software development experience is advantageous
• Experience leading teams is a plus
• Experience using Adobe Illustrator is preferred

As a Technical Lead/Architect working on Bill One, you'll be involved in the entire process of bringing this product’s value to the world – quickly and with high quality. During your first 6 months with us, you'll join our development team as a Senior Engineer to understand our development environment. You’ll then be entrusted with the Technical Lead/Architect role, leading in the organization’s technical side.

Key Responsibilities

You will:

• Develop, improve, and operate new features of the product
• Lead technical aspects of the most important projects
• Provide technical leadership and support to teams and train team members
• Ensure code quality and productivity for the entire team
• Make key technical decisions for the organization and the product as a whole over the medium-to-long term
• Select languages, frameworks, architectures, related services, etc.

The Cyber Security Senior Analyst - Red Team, you are tasked to deliver security consultancy and assessment services to our clients to improve their cyber resilience.

KEY RESPONSIBILITIES

You will:

• Simulating cyber targeted attacks using hackers’ techniques, tactics and procedures on clients’ environment.
• Working with clients and company's threat intelligence team and clients to identify red team objectives, goals and scenarios.
• Conducting vulnerability assessment and penetration testing (VAPT) and source code review when required
• Prepare a report on identified security vulnerabilities, attack paths and possible recommendations to remediate the vulnerabilities.
• Researching new hacking techniques, endpoint security evasion, exfiltration techniques
• Remain up to date on the latest cyber security threats and trends.
• Interface with clients to address concerns, issues or escalations; track and drive to closure any issues that impact the service and its value to clients
• Develop comprehensive and accurate reports and presentations for both technical and executive audiences

Qualifications

• Bachelor’s Degree in IT, Computer Engineering or degrees with specialization in IT will be considered (or equivalent work experience)
• At least 3 years of relevant hi-tech experience, preferably in a consulting environment
• Set up and operate red team infrastructure
• Perform targeted, covert penetration tests with vulnerability identification, exploitation, and post-exploitation activities Email, phone, or physical social-engineering assessments
• Shell scripting or automation of simple tasks using Perl, Python, or Ruby
• Certification: OSCP, CREST CRT / CCT Specific

Location: Ortigas Center
Schedule: 9:30am to 6:30pm | hybrid (2-3 RTO)

We are seeking a highly skilled and experienced AutoCAD Programmer to join our team. The ideal candidate will have a strong background in either LISP, C#, or VBA, and be familiar with the AutoCAD API. As an AutoCAD Programmer, you will play a crucial role in developing and optimizing AutoCAD applications, ensuring seamless integration with existing systems, and enhancing overall efficiency in our design and drafting processes.

Key Responsibilities

• Strong background in either LISP, C#, or VBA.
• Proficient in using and writing LISP.
• Completing assigned project tasks that involve the use of AutoCAD Programming applications.
• Develop and maintain custom programs and scripts using LISP, C#, and VBA to automate tasks and improve workflow efficiency within AutoCAD.
• Work closely with the AutoCAD API to extend and enhance the functionality of AutoCAD, integrating custom features and tools to meet specific project requirements.
• Investigate and resolve software bugs, issues, and errors related to AutoCAD programming, ensuring smooth operation of custom applications.
• Create comprehensive documentation for developed programs, scripts, and tools, providing clear instructions for end-users and fellow team members.

Qualifications

• A minimum of 3 years of directly related technical knowledge and experience on at least two projects using AutoCAD programming.
• Possess a strong understanding of the AutoCAD API and experience in leveraging it to develop custom solutions and integrations.
• Exhibit strong analytical and problem-solving skills, with the ability to troubleshoot and debug complex issues efficiently.
• Bachelor’s degree in mechanical engineering, Industrial Design, or a related field
• Attention to detail and a commitment to producing high-quality results.

Key Responsibilites:

• Work with the development team to analyze and define product requirements
• Design, execute, and review test cases
• Report test results
• Test planning
• Help improve test processes
• Support junior QA engineers with QA processes and best practices
• Collaborate with development team and other stakeholders in investigating bugs and defects
• Perform other QA or corporate tasks as maybe assigned by superiors.

Qualifications:

• 3 years or more experience as a QA/Software test engineer working with web applications
• Good understanding of SDLC
• Good understanding of STLC
• Test Automation experience
• ISTQB certification not required but good to have

Work Arrangement: Hybrid set up (3 days on site & 2 days WFH)

Location: Cebu City