The Business Support Expert provides administrative and strategic support to the General Manager and Manila Key Leaders, ensuring seamless daily operations and effective management of executive priorities. This role requires a proactive, highly organized, and resourceful professional who can handle confidential matters, complex scheduling, stakeholder coordination, and strategic initiatives with efficiency and discretion.

KEY RESPONSIBILITIES 
You will: 

• Manage the executive’s complex schedule, ensuring optimal time management and prioritization of key meetings. Handle appointment scheduling, travel arrangements, and expense reporting.
• Organize and coordinate high-level meetings, executive briefings, and board presentations. Prepare agendas, minutes, reports, and follow-up action items for leadership meetings.
• Act as the primary liaison between the executive and internal/external stakeholders, maintaining professionalism and confidentiality. Handle sensitive information with discretion and sound judgment.
• Oversee office operations and administrative processes to enhance efficiency. Coordinate logistics for business events, conferences, and external engagements. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.
• Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

QUALIFICATIONS & REQUIREMENTS:

• 5+ years of experience as an Executive Assistant, preferably supporting C-level executives.
• Management Trainee Qualities
• Experience in Events Management (Hosting as well)
• Bachelor’s degree in business administration, Communications, or a related field.
• Top Tier School - highly motivated to move to key roles in a short period of time

Work Schedule: Night shift

Work Setup: Hybrid

The Procurement Buyer is responsible for transactional support within Procurement. This position is aligned by department verticals.

KEY RESPONSIBILITIES

You will:

• Understands and maintains Supply Chain Management goals, objectives, policies and procedures.

• Supports the Senior Buyers and Procurement Managers as assigned. This includes, but is not limited to the procurement of supplies, services, and equipment by determining specifications, identifying sources, integrating the contracting process, ensuring institutional approval, optimizing group purchasing, contract compliance, obtaining best value, minimizing the number of vendors, and optimizing vendor relationships. Ensures order placement is accurate and timely per established service level goals.

• Reviews purchase requisitions to insure accurate pricing and compliance to contracts.

• Reviews purchase order confirmations/acknowledgements to ensure accurate pricing in accordance with established contracts.

• Optimizes Bon Secours Mercy Health and Group Purchasing Organization (GPO) contract portfolio.

• Receives direction from the Procurement Manager for the vertical regarding non-contracted products, services, and equipment.

• Expedites orders to ensure timely deliveries.

• Documents back orders, estimated ship dates and other appropriate comments in the Materials Management Information System (Workday) when placing orders, expediting and problem solving.

• Assists internal customers, Accounts Payable, Receiving and suppliers to resolve invoice and receipt problems.

• Aids customers for product returns and coordinates with suppliers.

• Maintains compliance to Procurement policy and procedure. Provides input for revisions based on operational experience.

• Ensures that individual actions meet performance standards and metrics (e.g. service level goals) for Procurement staff and operations.

• Responsible for utilization of the Supply Chain ERP System (Workday) to ensure capabilities are being optimized and related policies, procedures and processes are being adhered to.

• Ensures data integrity.

• Provides reliable data/information related to the supplies, services and equipment purchased.

• Provides ideas and feedback to leadership.

• Provides an environment of open communication with all colleagues. Engenders trust and accountability with colleagues.

• Participates in organizational teams and projects that contribute to continuous improvement of process, systems, quality, customer service and financial outcomes.

• Ensures legal, ethical, and financial parameters are being adhered to. Seeks direction when appropriate.

• Performs other related duties as assigned.

• Interacts with Supply Chain receivers in the United Sates to resolve open purchase orders Ensures Excellent Customer Service

• Assists customers in navigating the Supply Chain by identifying appropriate Supply Chain resources to fulfill their needs.

• Establishes expectations in collaboration with customer and ensures that they are being met.

• Seeks formal and informal feedback from customers to monitor customers’ perception of service levels.

• Demonstrates excellent customer service skills and professionalism when dealing with internal customers and suppliers.

• Develops and maintains professional working relationships; utilizes networking and teambuilding skills to accomplish goals and meet customer and team needs. Maintains and Enhances Professional Development of Self and Others

• Attends and participates in continuing education (e.g. seminars, workshops) to maintain and enhance professional knowledge and/or job skills, as requested.

• Freely shares knowledge and information to assist in educating and training colleagues.

Work Schedule: Shifting Schedule (Must be amenable to Night Shift as well)
Work Setup: Hybrid