Job Description

KEY RESPONSIBILITIES

You will:

• Match the skill sets of consultants to client requirements, weighing factors like team consistency, balanced seniority, and profitability. 
• Respond to and resolve staffing queries in a timely manner.
• Assign Project Manager or Engagement Manager.
• Allocate consultant time to non-billable activities in the schedule.
• Coordinate with the broader scheduling team to ensure efforts are in sync and resources are appropriately maximized. 
• Identify project red flags, potential pitfalls, or staffing challenges and escalating to delivery and operations leadership.
• Liaise with client contacts to confirm project dates and provide an optimal delivery schedule.
• Record project cancellations.
• Identify and communicate skills shortages and trends to operations leadership.
• Consult on capabilities and qualifications required of delivery teams.
• Assist with forecasting and contract renewals where needed.

QUALIFICATIONS

• A bachelor's degree in business administration, management, or a related field (preferred but not mandatory).
• Experience with Salesforce, Kantata, other CRMs, or project management tools/software is a plus.
• Proven experience in resource management, project coordination, or related roles. 
• Knowledge of industry-specific resource management practices and regulations (if applicable).

Work Setup: Hybrid

Location: BGC, Taguig