Job title: Client Success Manager
Job type: Full-Time
Emp type: Full-time
Industry: Healthcare
Functional Expertise: Healthcare Services
Skills: client management
Location: NCR, PH (Remote)
Job published: 2026-03-13
Job ID: 49487

Job Description

KEY RESPONSIBILITIES 
You will: 

  • The position will function as a consultant in the PH and is classified as a mid-level individual contributor.
  • The role will support both the Onboarding Pod and Success Pod.
  • Direct interaction with clients.
  • Driving expansion in other U.S. states.
  • Ensuring compliance with U.S. laws and regulations.
  • Performing light up-sell activities and managing account expansion.
  • Leading strategic internal and client-facing projects.

QUALIFICATIONS & REQUIREMENTS: 

  • Healthcare, legal, compliance, and B2B services background are preferred, but open to candidates from other industries.
  • Strong escalation skills.
  • High ownership in deliverables.
  • Ability to manage technical aspects of the role.
  • Strong B2B client-facing experience.
  • Proven project ownership.
  • Experience in process building.

 Work Schedule: Nightshift (9 pm – 5 am) 

Work Setup: Work From Home

Location: NCR (Remote)