Job Description

KEY RESPONSIBILITIES 
You will: 

• Manage daily customer inquiries and concerns through phone calls, emails and chats.
• Contribute to daily operations,.
• Assist customer regarding hotel accommodations, air and land travel transportation arrangements, booking/scheduling and reservations.

QUALIFICATIONS & REQUIREMENTS: 

• 2 to 3 years or above experience in a customer service operations environment (any BPO account).
• Travel account background is nice to have but not required.
• Able to approach and resolve inquiries effectively.
• Exposed to daily volume calls, chats and emails.

 Work Schedule: Early shift (6 am – 3 pm) 

Work Setup: Onsite

Locations: BGC