Job title: Hotel Administration Specialist
Job type: Full-Time
Emp type: Full-time
Industry: Shared Services Operations
Functional Expertise: Operations
Skills: proofreading reviewing auditing reconciliation
Job published: 2026-06-04
Job ID: 51451

Job Description

KEY RESPONSIBILITIES 
You will: 

  • Process and verify a high volume of hotel invoices received via email.
  • Cross-check invoices against hotel contracts and confirmed bookings to ensure accuracy in guest names, dates, and rates.
  • Identify and flag discrepancies or incorrect charges for dispute handling.
  • Upload approved invoices into the company’s internal hotel portal for client approval.
  • Communicate with hotels regarding missing or delayed invoices when necessary.
  • Maintain organized records of processed invoices and related documentation.

QUALIFICATIONS & REQUIREMENTS: 

  • Proven experience in financial services, accounting, or invoice processing.
  • Strong understanding of invoice reconciliation and accuracy verification.
  • High attention to detail and ability to work with large data volumes efficiently.
  • Excellent English communication skills, both written and spoken.
  • Familiarity with tools such as Zendesk or similar email/ticketing systems.
  • Tech-savvy, with the ability to quickly learn and navigate company’s internal systems (no external ERP system used).

Work Setup: Full onsite on 1st month (training), Hybrid eventually (3x onsite per week)

 Work Schedule: Mid-shift (11am - 8pm or 10am - 7pm)

Locations: BGC