Job Description

The role is responsible for Fund Accounting functions for various clients across several locations with 24 x5 coverage. The process includes Transactions input, Reconciliation, Fund valuation, Cash processing, Reporting & Transfer Agency with intraday deadlines. Accurate and timely reporting of NAV across multiple funds, clients, and instrument types.

KEY RESPONSIBILITIES

Service Delivery and NAV Operations

• Develop strong subject matter expertise in NAV calculation, processing, and review across funds, asset classes, and instrument types.
• Produce and review NAV packs accurately and within agreed SLA timelines, including report generation, delivery, scanning, and archiving.
• Validate, justify, and resolve reconciliation breaks across Transfer Agency, cash, and stock positions for each calculated NAV.
• Prioritize daily work, investigate discrepancies with due diligence, and ensure critical client or stakeholder queries are reviewed before response.
• Prepare, maintain, and continuously update key operating procedures and standard operating procedures for migrated or existing processes.
• Support month-end, year-end, reporting, and other ad-hoc activities as required, ensuring reports are complete, current, and thoroughly reviewed.
• Assist the Manager or Supervisor in preparing, reviewing, and monitoring operational reports and BAU deliverables.

Quality, Financial Control, and Risk Management

• Maintain 100% quality standards in NAV production and review, ensuring KPIs remain within target levels.
• Ensure no financial impact or loss to the organization through accurate processing, thorough review, and timely escalation of issues.
• Enforce full compliance with ISAE 3402 requirements, including daily sample testing, documentation of results, and adherence to control checks.
• Ensure exceptions are reviewed, researched, documented, and resolved within expected timelines.
• Identify manual steps, control gaps, and process improvement opportunities, and support practical automation or efficiency initiatives.

Team Support and People Management

• Oversee daily BAU activities, guide team members, address operational issues, and escalate staff or BAU concerns to the Manager when needed.
• Keep the team informed of process changes, new events, or business updates that may affect BAU delivery.
• Identify training needs and ensure team members receive the required process, product, and task-related training.
• Conduct daily huddles, weekly team meetings, and regular one-on-one discussions to support alignment and performance.
• Develop SMEs within the team and maintain effective backup arrangements to support continuity of operations.

Contributing Responsibilities

• Monitor group mailboxes and respond promptly to client, spoke, or stakeholder queries.
• Adhere to SLA requirements for timeliness, accuracy, quality, and reporting deliverables.
• Act as backup for other team members and assist with resource planning and BAU planning.
• Share process and product knowledge with colleagues to strengthen team capability and consistency.
• Help manage leave planning during business-critical periods such as month-end, rollover days, and fund migrations.

Business Continuity Responsibilities

• Act as a delegated business continuity correspondent, supporting the Department Head in maintaining department BC plans.
• Prepare, maintain, organize, and test BCM documentation and solutions, including BIA, BC plans, call tree lists, BCP testing, and disaster recovery activities.
• Provide business data required for BC plan analysis, design, and testing.
• Alert the BCM team of incidents with potential business impact and support department response during confirmed crisis scenarios.
• Mobilize recovery teams, communicate recovery instructions, and provide regular recovery status updates to the BC Manager.

QUALIFICATIONS:

• Bachelor’s degree in accounting or relevant field.
• At least 4 years of experience in fund accounting in the finance industry.

Work Schedule: During onboarding and training, 5 days onsite every 2 weeks. Then transition to hybrid (50% onsite, 50% wfh)

Shift Schedule: Early day shift

Location: BGC