Job Description

KEY RESPONSIBILITIES 
You will: 

• Manage recruitment operations from approved vacancy to offer, including candidate screening, interview coordination, assessments, reference checks, and accurate ATS records.
• Run smooth onboarding and offboarding processes, including employment documents, probation milestones, system-access coordination, employee records, exit clearances, and final-pay inputs.
• Maintain accurate HRIS records, 201 files, leave data, attendance records, and payroll documentation.
• Administer timekeeping and payroll processes, validate payroll inputs, and resolve exceptions accurately and on time.
• Manage employee benefits, perks, and expense reimbursements in line with approved policies.
• Maintain Philippine employment-compliance records and deadlines; support employee-relations case preparation and Get-e’s engagement with DOLE when needed.
• Assist the PCO team in general administrative tasks and localize global PCO policies, document practical people processes, and identify improvements for the Manila hub.

QUALIFICATIONS & REQUIREMENTS: 

• At least 5 years of relevant HR or People Operations experience.
• Hands-on experience with full-cycle recruitment, onboarding, employee records, and offboarding.
• Practical knowledge of Philippine employment administration, statutory contributions, timekeeping, and payroll processes.
• Experience using an HRIS or ATS, spreadsheets, and structured operational reporting.
• Ability to handle confidential employee information appropriately and communicate sensitive issues clearly.
• Strong written and spoken English, with experience working across teams or time zones.
• Experience with Personio, biometric attendance systems, or shift-based operations.
• Experience supporting employee-relations cases, DOLE processes, or labour-compliance audits.
• Experience in a shared-services, BPO, technology, travel, or multinational environment.
• Experience localizing global people policies for the Philippines.

Work Setup: Full onsite on 1st month (training), Hybrid eventually (3x onsite per week)

 Work Schedule: day-shift (8am - 5pm or 9am - 6pm)

Locations: BGC