The Agency Recruitment and Activation Officer is responsible for identifying, recruiting, and activating agents to represent the organization. The primary goal of this role is to build a strong network of agents who are motivated, knowledgeable, and aligned with the company’s mission and values. By effectively sourcing, screening, and onboarding agents, the officer plays a key role in contributing to the growth and success of the agency.

KEY RESPONSIBILITIES
You will:

• Develop and implement strategies to attract potential agents, including advertising, networking, and referrals.

• Identify key talent pools and target demographics for agent recruitment.

• Conduct outreach activities such as job fairs, community events, and online campaigns to attract prospective agents.

• Review applications and resumes to identify qualified candidates.

• Conduct interviews and assessments to evaluate candidates' suitability for the role of agent.

• Assess candidates' knowledge, skills, experience, and alignment with organizational values.

• Facilitate the onboarding process for new agents, providing them with the necessary training, resources, and support to succeed in their roles.

• Coordinate orientation sessions to familiarize new agents with our organization's mission, policies, products, and services.

• Ensure that new agents are equipped with the tools and information they need to start representing our agency effectively.

• Build and maintain strong relationships with agents, serving as their primary point of contact and addressing any concerns or inquiries they may have.

• Provide ongoing support and guidance to agents, helping them to overcome challenges and achieve their goals.

• Foster a positive and collaborative relationship with agents, promoting loyalty and engagement.

• Monitor the performance of agents and provide feedback and coaching as needed.

• Identify opportunities for training and development to enhance agents' skills and effectiveness.

• Recognize and reward agents for their achievements and contributions to the agency

• Maintain accurate records of agent information, including contracts, certifications, and performance evaluations.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.

• Proven experience in recruitment, sales, or a similar role, preferably in the insurance, real estate, or financial services industry.

• Strong interpersonal and communication skills, with the ability to build rapport and establish trust with agents.

• Knowledge of relevant laws and regulations governing agent recruitment and employment.

Work Arrangement: Onsite

Work Schedule: M-F, Dayshift

Work Location:

• Legaspi Village, Makati

• Paco, Manila

• Lipa City, Batangas

• Santa Rosa, Laguna

This role leads and manages all core Human Resources and People Operations functions, ensuring alignment with organizational goals and fostering a high-performance, people-centric culture.

KEY RESPONSIBILITIES 
You will: 

• Manage end-to-end HR functions including strategic planning, recruitment and selection, performance management, benefits and compensation, employee classification, labor law compliance, DEI initiatives, employee relations, organizational development, succession planning, records management, employee movement, and events coordination.
• Develop and implement HR strategies that align with business objectives, support talent development, and enhance employee engagement.
• Lead key HR initiatives and projects, ensuring they are delivered on schedule, aligned with stakeholder expectations, and drive measurable outcomes.
• Organize and oversee company-wide training programs, employee engagement events, and activities that reinforce Yamaha’s commitment to a people-first culture.
• Maintain strong collaboration with Japanese leadership, aligning with their communication style, business expectations, and cultural values.
• Ensure all HR practices comply with applicable labor laws, internal company policies, and Yamaha’s global standards.
• Provide leadership and mentorship to the HR team, cultivating their growth and performance within a dynamic manufacturing environment.

QUALIFICATIONS & REQUIREMENTS: 

• You must be a college graduate in Human Resource Management, Psychology, Business Administration, or any related field. Master’s degree is a plus or CHRP

• You must have at least 10 years of progressive HR experience, with 5-7 years in a leadership or managerial role.
• You must have a proven track record in project management and event planning/execution.
• You must have strong leadership, organizational, and decision-making abilities.
• You must have thorough knowledge of Philippine Labor laws and HR best practices.
• You must have excellent communication skills in cross-functional and multicultural teams.
• You must have a passion for serving the employees’ needs and be able to relate well to different personalities and levels of employees in the organization.
• You must be able to benchmark, read, and analyze survey reports related to best practices of other companies
• You must be computer proficient and well-versed in working with HRIS.
• You must be able to understand complex business scenarios and offer effective solutions, including negotiation

Work Schedule: Regular shift (8am – 5pm) 

Work Setup: Onsite - Malvar, Batangas 

The People Solutions Partner is responsible for providing HR counsel and handling complex and ambiguous employee and supervisor HR cases. This role requires coordination with various HR Functional teams, and non-HR subject matter experts (SMEs). This role will manage intake, triage, and resolve cases from designated client groups in a variety of countries.

KEY RESPONSIBILITIES

You will:

• Act as the first point of contact by performing the role of a virtual HR Business Partner, and provide support and guidance to employees and supervisors on workplace issues, ensuring they feel heard and valued to promote a positive work environment.
• Provide policy and benefit counsel specific to site, country, and payroll, and refer to vendors when appropriate.
• Apply strong understanding of HR policies, services and programs in wide variety of situations with increasing complexity.
• Able to navigate complex and ambiguous cases by researching relevant precedent, policies, plan documentation, and exercising judgment.
• Maintain accurate records of employee interactions and resolutions, ensuring compliance with company policies and legal requirements.
• Develop solutions for unique business problems recognizing the intent of the policy and document it for future use.
• Develop deep understanding of the business site-specific context including regulations, culture, and policies.

QUALIFICATIONS & REQUIREMENTS

• Bachelor's degree in Human Resources, Business Administration, Psychology or a related field.
• Experience in supporting multinational client groups.
• Relevant HR certifications (e.g., SHRM-CP, PHR, CIPD) are a plus.
• Minimum of 3 years of experience as an HR Business Partner, HR Generalist or related role.
• Experienced problem-solving and critical thinking skills to handle complex and ambiguous cases.
• Highly proficient in using knowledge of HR policies, benefits, and processes to resolve employee and supervisor issues.
• Demonstrates exceptional verbal and written communication skills, consistently delivering outstanding customer service remotely through phone and various digital platforms.
• Strong interpersonal skills with the ability to build rapport and trust with employees.
• Highly flexible and willing to do shifts.

Work Schedule: Shifting Schedule

Work Setup: Hybrid