Job Description

The Agency Recruitment and Activation Officer is responsible for identifying, recruiting, and activating agents to represent the organization. The primary goal of this role is to build a strong network of agents who are motivated, knowledgeable, and aligned with the company’s mission and values. By effectively sourcing, screening, and onboarding agents, the officer plays a key role in contributing to the growth and success of the agency.

KEY RESPONSIBILITIES
You will:

• Develop and implement strategies to attract potential agents, including advertising, networking, and referrals.

• Identify key talent pools and target demographics for agent recruitment.

• Conduct outreach activities such as job fairs, community events, and online campaigns to attract prospective agents.

• Review applications and resumes to identify qualified candidates.

• Conduct interviews and assessments to evaluate candidates' suitability for the role of agent.

• Assess candidates' knowledge, skills, experience, and alignment with organizational values.

• Facilitate the onboarding process for new agents, providing them with the necessary training, resources, and support to succeed in their roles.

• Coordinate orientation sessions to familiarize new agents with our organization's mission, policies, products, and services.

• Ensure that new agents are equipped with the tools and information they need to start representing our agency effectively.

• Build and maintain strong relationships with agents, serving as their primary point of contact and addressing any concerns or inquiries they may have.

• Provide ongoing support and guidance to agents, helping them to overcome challenges and achieve their goals.

• Foster a positive and collaborative relationship with agents, promoting loyalty and engagement.

• Monitor the performance of agents and provide feedback and coaching as needed.

• Identify opportunities for training and development to enhance agents' skills and effectiveness.

• Recognize and reward agents for their achievements and contributions to the agency

• Maintain accurate records of agent information, including contracts, certifications, and performance evaluations.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.

• Proven experience in recruitment, sales, or a similar role, preferably in the insurance, real estate, or financial services industry.

• Strong interpersonal and communication skills, with the ability to build rapport and establish trust with agents.

• Knowledge of relevant laws and regulations governing agent recruitment and employment.

Work Arrangement: Onsite

Work Schedule: M-F, Dayshift

Work Location:

• Legaspi Village, Makati

• Paco, Manila

• Lipa City, Batangas

• Santa Rosa, Laguna