You will:

• Be the voice of the customers and our marketing ambassador for Emerging Markets. He/she will execute campaigns, plan launches, and develop marketing assets to promote our service, product, event, or campaign.
• Collaborate synergistically with the regional marketing team, and local sales team in Vietnam, Indonesia, Thailand, The Philippines, and South Asian markets.
• Define marketing & launch strategy in close cooperation with in-country Sales & Regional Marketing.
• Collaborate with the in-country sales team and drive brand & product awareness with the regional marketing team through interaction with customers.
• Work closely with local customers and regional marketing department to understand their preferences, gather feedback to conduct analysis of marketing services, and monitor our competitors’ strategies.
• Control and monitor in-country marketing budget. Day-to-day tasks:
• Implement on & offline marketing and advertising strategies such as organizing special programs/events to market, showcase our products
• Coordinate with internal stakeholders, translators, design houses, agencies, and vendors, (including Above-The-Line & Below-The-Line Activities).
• Collaborate with key stakeholders to provide the best possible support materials.
• Conceptualize/develop local B2B / B2C campaigns, advertisements, brochures, POSMs, and other marketing deliverables.
• Facilitate and support the regional product launch

Qualifications:

• Experience in marketing with a good understanding and exposure in various marketing channels and techniques
• Preferably with B2C (business-to-consumer) background
• Background in Digital Marketing
• Basic graphic designs skills (Adobe Illustrator / InDesign / Photoshop)
• Proven track record of successful project completion with strong project management skills and with an eye for detail given many ad hoc / tight deadlines.
• Display strong organizational skills in sourcing, planning, scheduling, and executing strategies
• Excellent writing skills with good experience in feature writing and copywriting.
• Bachelor or Post Graduate Degree in Marketing / Communications / Advertising.

Work set-up:

• Work-from-home + onsite only if needed
• Flexible/Dayshift

This role will be the key person for the expansion of a reputable E-commerce fulfillment solution in Southeast Asia.

ABOUT THE COMPANY

Started with a simple goal- to use technology for logistics automation and optimization. part of an industry that’s rapidly becoming digital-first changed, our vision is innovation- to stay ahead of the curve and grow with our clients. By combining the power of tech, data, and infrastructure and consistently making eCommerce fulfillment a seamless experience for merchants.

KEY RESPONSIBILITIES:

You will:

• Be responsible for maximizing our sales team potential, crafting sales plans, and justifying those plans to the upper management.
• Designs and implements a strategic sales plan that expands the company’s customer base and ensures its strong presence.
• Manages recruiting, objective setting, coaching, and performance monitoring of sales representatives.
• Evaluate the performance of sales team and provide appropriate feedback.
• Provide guidance to sales representatives in their assigned duties.
• Develop new sales techniques for business growth and profitability.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Address customer inquiries about products and services offered.
• Identify potential customers and build strong relationships with existing customers.
• Provide excellent services and ensure customer satisfaction to build business.
• Represent company brand in sales conferences and trade shows.
•  Assist customers in selecting the right products based on their needs and specifications.
• Identify selling strategies and opportunities to increase revenue.
• Evaluate current sales processes and recommend improvements.

QUALIFICATIONS & REQUIREMENTS:

• MUST HAVE: Experience in working with clients from multinational E-commerce and Tech companies like Amazon, Microsoft, and the likes
• A graduate of any 4-year business relater course, with Master’s Degree will be an Advantage, is an advantage
•  At least 6 years of work experience as a Senior Manager/Director Level
•  Experience in mentoring, coaching, and people management skills and who’s committed to continuous education through workshops, seminars, and conferences
• Someone who has strong business sense and industry expertise and proven ability to drive the sales process from plan to close
• Openness to joining a start-up and 5 man team as this role will also identify what position will be needed and acts as the hiring manager

Work Schedule: Monday to Friday, Flexible Schedule

Work Setup: Remote work until further notice:

What does a Technical Support Representative do?

A Technical Support Representative will provide technical assistance and answers to users’ questions, assisting users by troubleshooting problems with computer hardware or software.

KEY RESPONSIBILITIES:

You will:

• Identifies, investigates, and resolves user problems with computer software and hardware.
• Support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, system, and similar concerns.
• Consults with users to determine steps and procedures taken to identify and resolve the problem.
• Applies knowledge of computer software, hardware, and procedures to solve problems.
• Guides users through diagnostic and troubleshooting processes, which may include the use of diagnostic tools and software and/or following verbal instructions.
• Collaborates with other staff to research and resolve problems.
• Collaborates with programmers to explain errors and/or recommend modifications in programs.
• Arranges service by software or hardware vendors to repair or replace defective products.
• Maintains knowledge of technological innovations and trends.
• Performs other related duties as assigned.

QUALIFICATIONS & REQUIREMENTS:

• Experience: 1-2 years solid experience as TSR, preferably from IT Consulting, Tech, and E-commerce industry(Not coming from BPO)
• Excellent interpersonal and customer service skills and Excellent verbal and written communication skills.
• Professional and pleasant telephone manner.
• Ability to explain technical issues to technical and non-technical employees and customers.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn an array of computer hardware and software.

Work Schedule: Monday to Friday (Regular working hours/dayshift) 

Work Setup: Onsite, (A hybrid schedule will be offered in 2023

RESPONSIBILITIES:
You will:

• As Sales Supervisor, you will lead, manage, and coach Retail Salesmen in your assigned territory to achieve business objectives.
• Supervises Retail Salesmen (Van Salesmen/VSM) in managing their territories in terms of volume achievement, accounts receivable management, price management, coverage strategy, distribution and visibility of portfolio, and monitoring VSM's accountabilities i.e., sales, stock inventory reconciliation, daily collection and remittances, collection/status of outstanding AR, revolving fund, and fleet maintenance​

QUALIFICATIONS & REQUIREMENTS:

• College graduate of any 4 years course 
• Strong interpersonal skills and knowledge in negotiation and consultative selling. 
• At least 5 years of experience in direct people management
• You have good driving skills in Manual Transmission and have a valid driver’s license for at least one year. 
• Field sales exposure
• General Trade experience
• Has a background or knowledge in the FMCG industry

Work Schedule: Monday to Saturday ​- No fixed schedule but can start as early as 4:30am
Work Setup: Field work