Job Description
Sales Manager is responsible for leading a team of Account Managers and building success by identifying, qualifying and selling prospects. The incumbent will also take the lead on managing relationships with high-profile accounts and mentoring the team.
KEY RESPONSIBILITIES
You will:
- Set Objectives
- Plan, organize, direct and control your sales staff to meet group and individual objectives
- Use these to help your salespeople maximize their potential
- At the beginning of each month, counsel with each salesperson to establish realistic sales objectives for the month and action plan
- Establish a sales objective for the department each month
- Achieve forecasted sales by following (and, if necessary, adjusting) your written plan of action
- Monitor each salesperson's performance and compare it with that month’s objective.
- Understand departmental sales data to determine what is happening in your department
- Coach Sales People
- Offer them the coaching, counseling, advice, support, motivation, or information they need to help them meet their sales objectives
- Develop Sales Forces
- Recruiting, Hiring and Training Sales People
- Develop the most well-trained, professional sales force possible
- Handle complaints from Customer, Supplier and Sales Agents
- Constructively handle (or supervise the handling of) all customer complaints related to your group
- Conduct Sales Meetings
- Prepare in advance and conduct regular sales meetings
- Review the performance of your salespeople and to motivate and stimulate them to even greater achievements
- Maintain a self-development program
- Constantly strive for professional growth
- Work to improve your sales skills, managerial skills, business skills and product knowledge
- Involve in customer follow up
- Supervise the proper use of Customer Logs by each salesperson
- Also review the customer logs for trends that indicate where additional assistance might be needed
- Assist Sales People in the selling operation
- Assist your salespeople by stimulating floor traffic
- Motivate them to perform well
- Assist them in the selling process wherever needed
QUALIFICATIONS AND REQUIREMENTS:
- Bachelor’s Degree in any field.
- At least 7+ years of work experience as a salesperson in an IT industry and/or Managed Print Services.
- 3+ years of proven success in handling a team of sales professionals.
- Proven record in sales and superior analytical skills.
- Have good understanding of customer needs
- Possesses excellent communication skills.
Work Schedule: Monday-Friday, Dayshift
Work Setup: Onsite