Job title: Team Lead, People Solutions
Job type: Full-Time
Emp type: Full-time
Industry: Energy, Oil, and Gas
Functional Expertise: Human Resources
Skills: Team Lead People Solutions HRBP
Job published: 2025-03-28
Job ID: 43398

Job Description

The Team Lead, People Solutions will establish and lead a team as the central point of contact for HR inquiries and issues. This role requires a proactive mindset, exceptional leadership skills, deep understanding of HR policies, benefits and processes, and the ability to navigate intricate cases with efficiency and effectiveness.

KEY RESPONSIBILITIES 
You will: 

  • Lead a team of People Solutions Partners to provide HR guidance to employees and supervisors. Ensure the team operates efficiently and effectively, addressing employee concerns promptly and professionally

  • Partner closely with regional HR, management, and other stakeholders to address employee issues and implement solutions to foster strong working relationships across the organization

  • Apply strong understanding of HR policies, services and programs in wide variety of situations with increasing complexity

  • Anticipate workforce requirements based on recurring HR activities and identify trends to address increased customer requests and inquiries

  • Ensure the team meets all key performance indicators to effectively deliver organizational goals

  • Develop deep understanding of the business  site-specific context including regulations, culture, and policies

QUALIFICATIONS & REQUIREMENTS: 

  • Bachelor's degree in Human Resources, Business Administration, Psychology or a related field

  • Experience in supporting multinational client groups

  • Relevant HR certifications (e.g., SHRM-CP, PHR, CIPD) are a plus

  • Minimum of 7 years of experience as an HR Business Partner, HR Generalist or related role

  • Demonstrated leadership skills with the ability to inspire and motivate a team.  Experience in mentoring and developing team members

  • Strong problem-solving and critical thinking skills to handle complex and ambiguous cases

  • Highly proficient in using knowledge of HR policies, benefits, and processes to resolve employee and supervisor issues

  • Must be proficient in English

  • Demonstrates exceptional verbal and written communication skills, consistently delivering outstanding customer service remotely through phone and various digital platforms

  • Excellent communication and interpersonal skills to build trust and rapport with stakeholders

  • Highly flexible and willing to do shifts 

Work Schedule: Shifting Schedule

Work Setup: Hybrid