Job Description

KEY RESPONSIBILITIES 
You will: 

• Be responsible for 60 to 70% of the role is client-facing: reaching out to airline and travel clients with account statements, resolving billing disputes, and collecting outstanding balances.
• 30 to 40% is internal: allocating receipts, performing reconciliation, and cleaning up account data.
• After the initial collections phase, the role expands into broader accounting work including reconciliation, reporting, and financial analysis.
• Perform balance sheet and account reconciliation to ensure accuracy and completeness
• Ensure correct payment allocations and reconcile bank statement balances
• Manage billing and invoicing processes in a timely and accurate manner
• Support the credit control function, including monitoring outstanding balances and assisting with collections
• Assist in dispute resolution by investigating and resolving billing or payment discrepancies
• Work closely with internal stakeholders to resolve financial issues and improve processes
• Contribute to the continuous improvement of financial processes following the system migration
• Assist with month-end closing activities and financial reporting
• Maintain accurate financial records in line with company policies and compliance standards

QUALIFICATIONS & REQUIREMENTS: 

• 3 to 4 years of experience in accounting or finance, with hands-on exposure to AR, collections, or reconciliation.
• Strong analytical skills — this person must be able to interpret data, identify discrepancies, and communicate findings clearly to clients.
• Professional and confident communicator. A large part of the role involves written and verbal client interaction.
• Experience with any ERP system (NetSuite, SAP, Oracle, or similar - Netsuite is preferred). NetSuite experience is a plus but not required.
• Self-starter who can manage their workload independently after an initial onboarding period. A proactive, independent working style with a strong sense of ownership.
• Strong verbal and written communication skills in English (required)
• Strong problem-solving skills and the persistence to see issues through to resolution
• Ability to work in a fast-paced, international environment

 Work Schedule: Midshift (12pm-9pm)

Work Setup: M-F Full-Onsite (tentative for hybrid setup)

Locations: BGC