You will liaise with internal parties to obtain appropriate lease documentation, work closely with colleagues within other Lease Administration teams to ensure workload is completed in a timely and accurate manner and escalate issues where required. This may include scope discussions; abstract critical and key information from leases and other contract documentation; abstract information into various lease database systems.

KEY RESPONSIBILITIES

You will:

• Abstracts client data from Lease documents to LA Systems
• Verify and review System Reports and System Data for Accuracy and Completeness
• Perform Lease Document Matching and Review for completeness to be able to Abstract
• Accurately record Lease Documents information into Master Document Control Log / Document Trackers
• Work closely with internal Stakeholders to resolve Document/Abstraction related queries
• Review landlord invoices to ensure adherence to lease requirement
• Prepare area, cost-schedule and events variance reports for validation projects
• Ensure our processes and procedures are maintained to ensure adherence with all internal and external compliance policies.

QUALIFICATIONS:

• Bachelor's Degree Graduate
• 9 months to 1 year of lease management experience
• Strong understanding of lease processes
• Local or global lease administration exposure is considered
• Can consider either real estate/investment management or from BPO Industries

Work Schedule: Morning or Mid-shift (should be flexible)

Work Set-up: Mckniley West, Taguig (BGC)

This role requires engagement with company's resources based in the APAC countries that the the company operates.

KEY RESPONSIBILITIES

You will:

• Arrange access and provide training / onboarding to new Project Managers in how to use company technology such as the company Project Management Information System and any relevant Client technology systems
• Undertake refresher or other ad hoc training as required
• Extract data and prepare standard reporting (using reporting functionality within company's Project Management Information System)
• Ongoing administration of technology systems (access, troubleshooting, refresher / manage training in new features, monitor project closeout)
• Where included in role, use Client technology systems to capture data / undertake key deliverables
• Monitor / report on technology usage / adoption
• Monitor and Report on data quality in PDS / Client Systems
• Liaise with PDS delivery teams to identify and monitor the correction of data quality errors
• Undertake technical onboarding of PDS delivery teams in Client specific process, eg: invoice submission and approval, key project deliverables / templates, approval stage gates etc)
• Review project specific deliverables (documentation etc) prepared by Project Management teams and monitor compliance with Client process, templates etc
• Undertake Account specific health check (documents saved in correct locations etc, Mandatory Deliverables available, data quality achieved etc)
• Manage centralised document control activities (PMO Centre of Excellence up to date including centralised templates, Guidance notes, lessons learnt etc)
• Manage on-account trackers for project approvals, PO's & Contracts, lessons learnt, etc
• Collate information as directed to support Account funding requests / business approval
• Prepare regular / ad hoc reporting as directed by PMO Lead
• Prepare meeting record / minutes (as directed)
• Contribute to on-account finance activities (and interface where required with Client Finance system) as directed (Reviewing invoices for accuracy before submission, track invoice status etc)
• Review and assist in tracking projects against Account / Project KPI's including
• Support communication activities within Account

QUALIFICATIONS:

• Must be a Bachelor's degree graduate
• Candidates must have experience with end-to-end Project Management (Project kick-off, Project Planning, Project Execution and Monitoring up until Project closure/completion); candidates with hands on experience in project coordination may be considered as well, but preference will be provided to those with end-to-end project management background
• Must have a good communication skills
• Strong global stakeholder management experience is necessary
• Knowledge in reports creation and data analytics
• Willing to start on July 21
• Willing to work on AU shift (starts at around 6 or 7am) but should be open to work on other schedules as well

Work Schedule: Early Morning - 6am or 7am (AU)

Work Set-up: Hybrid (at least 3x onsite per week) - Mckniley West, Taguig (BGC)

The Agency Recruitment and Activation Officer is responsible for identifying, recruiting, and activating agents to represent the organization. The primary goal of this role is to build a strong network of agents who are motivated, knowledgeable, and aligned with the company’s mission and values. By effectively sourcing, screening, and onboarding agents, the officer plays a key role in contributing to the growth and success of the agency.

KEY RESPONSIBILITIES
You will:

• Develop and implement strategies to attract potential agents, including advertising, networking, and referrals.

• Identify key talent pools and target demographics for agent recruitment.

• Conduct outreach activities such as job fairs, community events, and online campaigns to attract prospective agents.

• Review applications and resumes to identify qualified candidates.

• Conduct interviews and assessments to evaluate candidates' suitability for the role of agent.

• Assess candidates' knowledge, skills, experience, and alignment with organizational values.

• Facilitate the onboarding process for new agents, providing them with the necessary training, resources, and support to succeed in their roles.

• Coordinate orientation sessions to familiarize new agents with our organization's mission, policies, products, and services.

• Ensure that new agents are equipped with the tools and information they need to start representing our agency effectively.

• Build and maintain strong relationships with agents, serving as their primary point of contact and addressing any concerns or inquiries they may have.

• Provide ongoing support and guidance to agents, helping them to overcome challenges and achieve their goals.

• Foster a positive and collaborative relationship with agents, promoting loyalty and engagement.

• Monitor the performance of agents and provide feedback and coaching as needed.

• Identify opportunities for training and development to enhance agents' skills and effectiveness.

• Recognize and reward agents for their achievements and contributions to the agency

• Maintain accurate records of agent information, including contracts, certifications, and performance evaluations.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.

• Proven experience in recruitment, sales, or a similar role, preferably in the insurance, real estate, or financial services industry.

• Strong interpersonal and communication skills, with the ability to build rapport and establish trust with agents.

• Knowledge of relevant laws and regulations governing agent recruitment and employment.

Work Arrangement: Onsite

Work Schedule: M-F, Dayshift

Work Location:

• Legaspi Village, Makati

• Paco, Manila

• Lipa City, Batangas

• Santa Rosa, Laguna

The Claims Assistant is responsible for claims processing and compliance with the correct claims processing procedures and prompt settlement of claims. Required to operate within the framework of policies standard, objectives and budgets.

KEY RESPONSIBILITIES

You will:

• Claims processing motor claims (end to end)
• Referral of claims for possible recovery to Recovery Unit
• Referral of claims for possible fraud to Anti-fraud Unit

QUALIFICATIONS & REQUIREMENTS: 

• Graduate of any 4 years bachelor’s degree.
• Experience in motor claims insurance processing is a plus
• Exceptional written and verbal communication skills
• Proficiency in MS Word and Excel

Work Schedule: Regular Shift
Work Location: Acacia Ave, Muntinlupa