Job title: General Manager
Job type: Full-Time
Emp type: Full-time
Industry: Consumer Retail
Functional Expertise: Operations
Skills: operations people management profit and loss
Job published: 2024-07-09
Job ID: 37860

Job Description

You will…

  • Attain optimum sales and opex performances thru effective and efficient planning, leading, organizing and controlling of assigned store or branch.
  • Manage assigned stores daily operations.
  • Provide excitement to members and excellent members service experience during their visit in the store.
  • Ensure safety and security of all members and employees in the assigned store
  • Discuss KPI and set standards on store operations critical performance areas
  • Develop course of actions to achieve maximum sales growth and gross margin targets
  • Understand assigned stores strength, weaknesses versus competitors and foresee opportunities and strengths
  • Assess and evaluate sales penetration and Top articles per department and prepare action plans to improve sales
  • Control and monitor of shrinkages, disposal and expiry of the products.
  • Ensure effective implementation of standard merchandising and stocking/display
  • Strategize floor plan lay out of the store thru proper coordination with VP Operations and COO
  • Plan and direct display movements in end cap, highlights, quad display, impulse, seasonal and showroom display.
  • Improve production planning and completeness display thru planogram in OB and fresh departments to maximize sales opportunities.
  • Balance store stock inventories and ensure availability of stocks.
  • Standardize and monitor procedures of overstock/top load, walk in freezer/chiller management.
  • Monitor daily, weekly and monthly stock key performance indicators; zero sales, end cap report, top SKUs, shrinkage, expiry, disposal / throwaway reports and NOH.
  • Assess and approve Cycle Count adjustments in the store.
  • Manage conduct of Annual Physical Inventory Count
  • Develop new channels for volume shoppers or bulk sales to improve sales performance of the store.


  • Bachelor’s Degree in Business/ Accounting, IT & Engineering, Marketing. Preferably Graduate studies or Masteral
  • At least 15 years experienced in FMCG or Retail or Mall operations
  • At least 10 years experience as Area Manager or Regional Manager or General Manager of Big Mall.
  • Experienced in opening and setting up new store.
  • Must know how to communicate and written skills in English.
  • Must know how to operate MS Office operations-Word, Excel, Pivot, Power Points.
  • Must know how to use JDE or SAP and WMS
  • Knowledge of Financial Statement and Accounting terms
  • Experienced to lead more than 500 manpower