Job Description
This individual oversees the daily tactical operations of the Procurement department, which includes the organization-wide procurement of supplies, services, and equipment. The role involves managing and providing leadership to Senior Buyers and Buyers, while also maintaining regular collaboration with the Customer Service team. The Manager directs the Procurement staff and is tasked with defining specifications, identifying suppliers, streamlining the contracting process, ensuring adherence to institutional policies (such as signatory authority), optimizing group purchasing, ensuring contract compliance, placing orders, verifying pricing accuracy, expediting processes, addressing invoice discrepancies, and resolving internal customer issues that have been escalated by the Customer Service team. Additionally, the Manager works in partnership with Accounts Payable to guarantee timely and accurate payments, as well as General Ledger reporting.
KEY RESPONSIBILITIES
You will:
- Manages and coordinates the daily operations of Procurement. Facilitates the relationship with Local Markets, System Office departments, work units within Supply Chain Management and vendors.
- Responsible for achieving a cost-effective Procurement program. This requires optimization of contracts, group purchasing organization contracts and negotiating, when appropriate. Concurrently, maintains a focus on optimization of technology to insure effective and efficient operations.
- Collaborates with customers and suppliers on product specifications to meet requirements and optimize value.
- Demonstrates strong analytical skills to perform “what if” analysis and to address the numerous issues and scenarios involved in an initiative. Information must be gathered, researched, analyzed, and presented in an objective, non-biased “third party” manner.
- Reconciles accounts payable and inventory systems to the general ledger monthly.
- Completes various special projects, such as building programs, acquisition of fixed equipment, renovations, and doctors’ outings by researching needs, obtaining price quotes, authorizations, and occasionally shopping for items.
- Contributes to the establishment of policy and procedure related to Procurement and maintains compliance.
- Contributes to the establishment, monitoring and adherence to performance standards and metrics (e.g. service level agreement) for the Procurement staff and operations.
- Contributes to the establishment, monitoring and adherence to performance standards and metrics for suppliers.
- Focuses on a procurement model that is strategic and automated. Minimizes manual transaction intervention.
- Drives optimal utilization of the Supply Chain ERP System (Workday) to ensure capabilities are being optimized and related policies, procedures and processes are functioning as designed.
QUALIFICATIONS & REQUIREMENTS:
- Bachelor’s degree in BA, finance, healthcare or comparable discipline; or combination of post-secondary education and experience
- Minimum of 5 years of progressively responsible experience in healthcare procurement management.
- Minimum of 5 years of supervisory experience.
- Demonstrated experience in procurement, negotiating, contracting, business law, cost containment, and expense management activities.
- Demonstrated experience in advancing a customer-centered attitude in the supply chain function, collaborating with clinicians, physicians, and stakeholders in an interdisciplinary service environment.
- Knowledge of medical/surgical supplies, equipment, and services.
- Experience in making and implementing decisions in a complex environment.
- Demonstrated strategic focus with the ability to tactically execute.
- Proficient analytical skills with knowledge of financial and accounting concepts.
- Proven management skills, including performance, projects, quality, and change management.
- Ability to structure and prioritize work to achieve specific deliverables in a fast-paced environment with tight deadlines and competing priorities.
- Proficient in Microsoft Office Skills – Word, Excel, PowerPoint.
- Ability to prepare written communication, including reports, presentations, business correspondence, and policy/procedure.
- Ability to effectively present and verbally communicate information to both small and large audiences, including responding to questions.
Work Schedule: Night shift
Work Setup: Hybrid