The CRM & Retention Specialist will enhance user engagement, reactivation, and loyalty through targeted SMS campaigns and social engagement strategies. This role focuses on increasing Daily Active Users (DAU) by leveraging SMS tools for personalized re-engagement, incentive-based activations, and viral growth strategies to maximize retention.

KEY RESPONSIBILITIES 

You will: 

• Boost Returning Users via SMS & Social Engagement – Deploy weekly SMS campaigns with event reminders, trending content, and interactive challenges to drive user activity.
• Reactivation of Inactive Users – Segment users based on inactivity periods (7, 14, 30 days) and send personalized win-back messages with exclusive offers to encourage re-engagement.
• Retention Offers & Incentives – Design and execute behavior-driven retention campaigns, including streak-based rewards, VIP perks, and surprise bonuses to enhance user loyalty.
• Viral & Growth Activations via SMS – Promote giveaways, referral programs, and influencer-led challenges through SMS to expand reach and increase engagement. Integrate SMS into trending campaigns to maximize virality and DAU impact.
• Performance Analysis & Optimization – Track SMS open rates, response rates, reactivation success, and DAU trends, refining campaigns based on data-driven insights.

 QUALIFICATIONS & REQUIREMENTS: 

• You must have at least 3 years of experience in CRM, retention marketing, or SMS marketing. Experience in sportsbook, casinos, or other high-frequency digital platforms is a plus.
• You must have strong expertise in SMS campaign management, automation tools, and performance tracking.
• You must have experience in user segmentation and developing personalized reactivation strategies.
• You must have a proven ability to create and execute high-impact retention offers tailored to user behavior.
• You must have a deep understanding of engagement strategies, rewards programs, and viral marketing techniques.
• You must be proficient in SMS analytics tools to track performance metrics (open rates, CTRs, reactivation tracking).
• You must be highly data-driven, analytical, and results-oriented, with a passion for user retention and engagement growth.

 Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite, Quezon City

The Digital Creative Designer is responsible for crafting visually compelling assets for advertising, social media, and retention campaigns. The individual will collaborate with performance marketing, social media, and CRM teams to enhance Daily Active Users (DAU) through impactful design.

KEY RESPONSIBILITIES 

You will: 

• Develop high-converting ad creatives for Meta, Google, TikTok, and programmatic platforms, leveraging A/B testing to improve click-through rates (CTR) and reduce cost-per-click (CPC).
• Design engaging visuals, including carousels, reels, and stories, aligned with trending topics and user-generated content (UGC) formats to boost organic reach and audience interaction.
• Create branded materials for KOLs (Key Opinion Leaders), PR campaigns, and strategic partnerships, ensuring consistency in brand identity and credibility.
• Develop promotional banners and engagement-driven graphics for loyalty programs and reactivation campaigns, enhancing user retention.
• Analyze the impact of visual assets on engagement, ad performance metrics (CTR, CPC), and DAU growth, refining designs based on data-driven insights.

 QUALIFICATIONS & REQUIREMENTS: 

• You must have at least 3 years of experience in graphic design for digital marketing, advertising, or social media.
• You must be proficient in Adobe Creative Suite (Photoshop, Illustrator, After Effects) or similar design tools.
• You must have a strong understanding of ad creative optimization for paid media campaigns.
• You must have experience creating visuals for performance marketing, retention initiatives, and social media engagement.
• You must have the ability to blend creativity with data-driven design decisions to maximize impact.
• You must have experience with influencer marketing and PR campaigns, and CRM design is a plus.
• You must be highly creative, detail-oriented, and results-driven, with a strong grasp of digital trends and brand storytelling.

 Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite, Quezon City

The Performance Marketing Lead is responsible for spearheading user acquisition, optimizing advertising investments, and driving revenue growth through strategic digital marketing initiatives. The primary objective is to enhance Daily Active Users (DAU) while ensuring cost-effective growth through media buying, creative experimentation, and budget management.

KEY RESPONSIBILITIES 

You will: 

• Manage and scale advertising efforts across Meta, Google, TikTok, and Programmatic DSPs, increasing ad spend while maintaining a profitable Customer Acquisition Cost (CAC).
• Continuously evaluate performance to enhance efficiency.
• Conduct A/B testing to refine ad creatives, headlines, calls to action (CTAs), and promotional offers.
• Ensure creative assets align with trending topics and sports events to maximize user engagement.
• Develop and grow affiliate networks (CPA, revenue share) while onboarding new media buyers and traffic sources.
• Optimize tracking to assess performance and diversify acquisition channels.
• Implement remarketing campaigns via push notifications, SMS, and other channels to re-engage dormant users.
• Utilize lookalike audiences and high-value user segments to drive reactivation efforts.
• Allocate marketing budgets based on real-time performance metrics.
• Conduct weekly audits to balance spend efficiency with DAU growth, ensuring a target return on ad spend (ROAS) is achieved. 

QUALIFICATIONS & REQUIREMENTS: 

• You must have at least 5 years of experience in performance marketing, digital advertising, or user acquisition. Experience in the sportsbook or sports betting industry is a plus.
• You must have expertise in paid media buying across Meta, Google, TikTok, and Programmatic DSPs.
• You must have a strong background in A/B testing, conversion rate optimization, and ad creative performance analysis.
• You must have experience with affiliate marketing, CPA networks, and traffic partnerships.
• You must have a proven ability to scale ad budgets efficiently while maintaining profitability.
• You must be proficient in tracking and analytics tools such as Google Analytics, UTM tracking, MMPs, and Meta Ads Manager.
• You must have an analytical mindset with a strong data-driven approach and expertise in DAU growth strategies.

Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Onsite, Quezon City

The District Manager (DM) is mainly responsible for overseeing, guiding, inspiring, and managing the activities of Professional Medical Representatives (PMRs) within a designated district. This role involves managing sales operations and driving business growth in the assigned territory by achieving budgeted sales targets while ensuring compliance with organizational policies.

KEY RESPONSIBILITIES 
You will: 

• Develop and mentor PMRs within the district to enhance their skills and effectiveness.
• Drive business growth in the assigned territory by achieving budgeted sales targets while ensuring compliance with organizational policies.
• Oversee portfolio segmentation among PMRs, establish realistic goals, and assist them in crafting territory plans and performance objectives. Coordinate work schedules with PMRs and conduct regular visits to doctors to promote company products, adhering strictly to coverage plans and call frequencies.
• Monitor PMRs’ sales performance, provide continuous feedback, and address any performance issues proactively.
• Track sales records from channels and independent drugstores to assess current sales trends and identify opportunities for expansion.
• Ensure the team adheres to call frequency and Salesforce Effectiveness (SFE) parameters set by the organization.
• Maintain a fully staffed and high-performing district by actively managing vacancies, turnover, recruitment, selection, and onboarding processes.
• Foster personal and professional growth for PMRs by communicating opportunities, promoting participation in development programs, and encouraging recognition and retention of top-performing employees.
• Collaborate internally across territories, districts, and regions, as well as externally with key alliance partners, influencers, and stakeholders impacting medical product utilization.
• Profile and evaluate potential, create target lists, and onboard new doctors based on business requirements. Design and implement strategies to engage with new doctors and identify new business opportunities to expand the organization’s reach.
• Plan and execute events, CMEs, RTDs, and other marketing initiatives as outlined in the marketing plan.
• Build long-term, sustainable relationships with Key Opinion Leaders (KOLs) and Key Business Leaders (KBLs) through regular interactions, including Round Table Discussions (RTDs), ensuring optimal coverage and frequency.

QUALIFICATIONS & REQUIREMENTS: 

• You must be a bachelor’s degree holder in Business Management, Marketing, Nursing, Pharmacy or equivalent
• You must have a minimum of 3 years of experience as District Manager or Supervisory position
• You must have a proven track record in sales in the same/similar industry
• You must have good communication and negotiation skills
• You must be adaptable to new environments, have strong leadership skills and be a team player

Work Schedule: Regular day shift

Work Setup: Field Work

This position collaborates strategically with various internal functions, primarily Product and Marketing, to meet network goals related to vehicle sales, customer satisfaction, and dealer profitability. It also plays a key role in overseeing Sales & Distribution planning, including forecasting, ordering, and inventory management, to prevent aging stock within the company.

KEY RESPONSIBILITIES 

You will: 

• Design and execute sales incentive programs to motivate and reward dealer performance.
• Conduct market analysis to uncover growth opportunities and drive innovation by understanding customer preferences.
• Enhance dealer profitability through strategic product mix planning and effective management of promotional subsidies.
• Develop and implement holistic sales plans that align with the company's overall objectives.
• Oversee sales forecasting, order planning, and inventory management to maintain optimal stock levels and reduce aging inventory.
• Lead customer satisfaction initiatives to strengthen brand reputation and foster customer loyalty.
• Track customer feedback and address complaints to identify and resolve areas needing improvement.
• Partner with training teams to ensure target attendees complete required sales training programs. 

 QUALIFICATIONS & REQUIREMENTS: 

• You must be a college graduate of Business Administration, Marketing, or a related field.
• You must have at least 10 years of experience in Marketing, Field Operations, Dealer Development, Sales Training, Market Representation, and Revenue Management.
• You must have excellent business acumen, decision-making skills, analytical skills, planning and organization skills, financial planning and analysis skills, and communication skills.

 Work Schedule: Regular day shift (flexible)

Work Setup: Hybrid (BGC, Taguig City) 

The Operations Manager is responsible for optimizing the efficiency of multiple retail stores, ensuring smooth daily operations, and supporting Area Heads in achieving business goals.

KEY RESPONSIBILITIES 

You will: 

• Enhance operational processes to improve efficiency across retail locations.
• Collaborate with Area Managers to identify and resolve workflow challenges.
• Analyze key metrics to drive improvements and reduce costs.
• Oversee inventory control to maintain optimal stock levels and prevent shortages or overstocking.
• Implement best practices in inventory management to reduce losses and improve turnover.
• Ensure compliance with company policies, procedures, and operational standards.
• Conduct regular audits to assess adherence and address any inconsistencies.
• Develop training programs to educate staff on operational best practices.
• Promote a culture of continuous improvement and innovation within the operations team.

 QUALIFICATIONS & REQUIREMENTS

• You must be a college graduate of Business Administration, Operations Management, or a related field.
• You must have at least 10 years of experience in Retail Operations, with at least 3 years as an Operations Manager.
• Proven experience in retail operations management, preferably in a multi-store environment.
• You must have strong analytical and problem-solving skills and excellent communication and collaboration abilities.
• You must be willing to travel for store visits (Nationwide)

Work Schedule: Monday to Saturday (9:00 am – 6:00 pm) 

Work Setup: Full onsite, Makati City (with fieldwork/store visit functions)

The Marketing Manager is responsible for generating a high volume of qualified leads for Student Placement and IELTS services in the Philippines. This role plays a critical part in achieving revenue and profit targets by collaborating with regional and country leadership teams, as well as office managers, to develop and implement strategic marketing initiatives.

Additionally, the Marketing Manager will lead the local marketing team to ensure the effective execution of campaigns and initiatives that drive business success.

KEY RESPONSIBILITIES 

You will: 

• Develop and execute comprehensive marketing strategies to achieve student placement and IELTS targets.
• Implement multi-channel campaigns to optimize lead generation and engagement.
• Oversee lead generation efforts, identifying new opportunities to enhance marketing reach.
• Provide strategic recommendations to the Country Director on expanding marketing activities.
• Plan, coordinate, and execute events, including promotional campaigns, booth designs, and on-ground event management.
• Align event strategies with brand positioning and business goals.
• Develop and implement SEO/SEM strategies to improve the online presence.
• Maintain and update the local website while leveraging digital marketing tools for student engagement.
• Work with office managers to design and execute targeted outreach programs for institutional partnerships.
• Create engaging and high-quality marketing content within budget constraints.
• Manage content development processes to ensure accuracy and effectiveness.
• Identify and manage third-party vendors and agencies to enhance marketing outcomes.
• Foster strong partnerships to ensure the timely delivery of marketing materials.
• Utilize CRM tools and Google Analytics to track and evaluate marketing performance.
• Monitor lead generation data and address issues to improve lead quality and conversion rates.
• Develop and implement PR strategies that align with business needs and enhance brand reputation.
• Maintain strong communication with South Asia offices to leverage regional marketing resources and best practices.
• Lead, mentor, and motivate the local marketing team to drive high performance and business success.
• Oversee and participate in various projects, such as establishing a country-level call center for lead qualification or implementing marketing best practices across different locations.

QUALIFICATIONS & REQUIREMENTS: 

• You must be a college graduate of Marketing, Communications, or any related course. 
• You must have at least 5 years of leadership experience in full-cycle marketing management in a multinational organization.
• You must have actual work experience in business planning and multi-channel strategy, lead generation, event marketing management, digital marketing, marketing content creation, public relations, analytics and reporting, project management, and team/people management.
• You must have at least 3 years of team management experience with about 10 or more people of diverse roles.
• You must have excellent communication skills across verbal, written, and non-verbal formats, including presentations. 

 Work Schedule: Regular shift (8 am – 5 pm) 

Work Setup: Full Onsite, Pasig City

The Sales Associate will engage with customers, collaborate with the Sales Team and National Sales Manager, and receive support from the Administrative team.

KEY RESPONSIBILITIES 

You will: 

• Proactively reach out to pharmacies in Australia through warm and cold calls to introduce products.
• Build and maintain strong customer relationships while managing a national sales territory.
• Utilize data analytics to maximize sales performance and achieve bonus incentives.
• Manage incoming phone orders, assist with credit requests and account inquiries, manage special deals, track order status, and effectively resolve customer complaints.
• Assist sales representatives, including appointment scheduling and administrative tasks.
• Maintain and update CRM data to ensure accurate sales tracking and reporting. 

 QUALIFICATIONS & REQUIREMENTS: 

• You must be at least a Senior High School graduate or an Associate, Vocational, or bachelor’s degree holder in any field. 
• You must have at least 2 years of Customer Service experience and Sales experience. B2B and/or Telesales experience is highly advantageous. Experience in the Pharmaceutical Industry is desirable.
• You must be willing to work onsite in Makati City.

 Work Schedule: Regular shift (7 am – 4 pm or 8 am – 5 pm) 

Work Setup: Onsite, Makati City

The Brand Manager is responsible for driving brand growth through strategic planning, financial analysis, and market insights. This role involves identifying opportunities, leveraging digital marketing, and leading cross-functional teams to execute campaigns. Additionally, the Brand Manager trains and engages stakeholders to align with business goals.

KEY RESPONSIBILITIES 

You will: 

• Develop and implement brand strategies, conduct market research, and maintain brand identity.
• Oversee product lifecycle, optimize pricing, and analyze sales performance.
• Execute digital, social media, PR, and in-store campaigns; manage brand engagement and visibility.
• Ensure brand consistency, monitor store performance, and train sales teams.
• Build strategic partnerships with influencers, retailers, and stakeholders.
• Manage marketing budgets, lead cross-functional teams, and mentor brand associates.

 QUALIFICATIONS & REQUIREMENTS: 

• You must be a college graduate of Marketing Management or any related course
• You must have at least 3 years of experience in the same capacity, preferably in the retail industry
• You must be proficient in MS Applications and Social Media
• You must have good oral and written communication skills and good interpersonal skills

 Work Schedule: Regular shift (8:30 am – 6 pm) 

Work Setup: Hybrid (4 days onsite, 1 day WFH)

KEY RESPONSIBILITIES

You will:

• Coordinating with Clients (primary for East Cluster including Philippines, Vietnam, and Cambodia; secondary to other Clusters with spare capacity), agencies and internal teams, resolving problems quickly and communicating effectively
• Work on adaptation campaign works, including coordination between Client/agency and Business Affairs team from the Philippines.
• Strive for better client and stakeholder relations
• Work closely with Account Managers and Senior Account Managers on P&L, forecast and budgeting.
• Handle all aspects of client campaigns from planning through to delivery
• Manage and monitor timelines and deadlines, set realistic client expectations, proactively chase and interrogate delays 
• Escalate issues to the  (Account Manager, Group Account Director, and Senior Account Manager)
• Demonstrate a clear understanding of brand
• Distribute contact reports and agendas
• Manage multiple numbers of jobs and projects at any one time, all at different stages and with other requirements.
• Liaise with the Team, transcreation team and studios, ensuring all stakeholders are kept up-to-date on the progress of their work
• Liaise with various creative agencies to source master artwork and resolve queries and issues
• Proven ability to make informed decisions and problem-solve based on sound knowledge • Book and schedule work for the studio and ensure timelines are on track and met and work produced is of the highest standard. 

QUALIFICATIONS & REQUIREMENTS:

• At least 3+ years in an advertising/production environment, including ASC clearance
• Exposure in print projects (OOH, KVs, ATL), Digital (social media & web), and Production (shoots, commercials, videos)
• Strong numeracy skills
• Sound technical understanding of client requirements
• Prioritization, time management and attention to detail
• Focusing on continuous improvement, delivering excellent quality and high levels of customer service
• Resilience and ability to work under pressure
• Excellent negotiation and problem-solving skills
• Strong interpersonal skill 

Work Schedule: Regular shift 
Work Setup: Hybrid