Job Description

RESPONSIBILITIES:
You will:

• Match the skill sets of consultants to client requirements, weighing factors like team consistency, balanced seniority, and profitability. 
• Respond to and resolve staffing queries in a timely manner.
• Assign Project Manager or Engagement Manager.
• Allocate consultant time to non-billable activities in the schedule.
• Coordinate with the broader scheduling team to ensure efforts are in sync and resources are appropriately maximized. 
• Identify project red flags, potential pitfalls, or staffing challenges and escalating to delivery and operations leadership.
• Liaise with client contacts to confirm project dates and provide an optimal delivery schedule.
• Record project cancellations.
• Identify and communicate skills shortages and trends to operations leadership.
• Consult on capabilities and qualifications required of delivery teams.
• Assist with forecasting and contract renewals where needed.

QUALIFICATIONS & REQUIREMENTS:

• Proven experience in resource management, project coordination, or related roles.
• Strong organizational skills and attention to detail.
• Demonstrated proficiency in influencing stakeholders and adeptness in identifying optimal solutions. A positive and proactive attitude towards taking responsibility and solving problems.
• Operating efficiently while maintaining a high level of accuracy and productivity. 
• Experience in a cross-functional, collaborative work environment.
• Keep project schedule accurate, facilitating scheduling adjustments and fixes as needed to account for sickness, unforeseen circumstances, etc.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Proficiency in Microsoft Office suite and other relevant software applications.
• Bachelor's degree in business administration, management, or a related field (preferred but not mandatory).
• Experience with Salesforce, Kantata, other CRMs, or project management tools/software is a plus.
• Knowledge of industry-specific resource management practices and regulations (if applicable).

Perks:

• HMO from day 1.
• SL and VLs from day 1.
• Transportation Allowance and Rice Allowance.
• Shopping discounts and perks.

Work Setup: Hybrid/Day shift