KEY RESPONSIBILITIES

You will:

Lead point of contact for escalated pay-related issues, to include all leave types, pay. Responds to inquiries, phone calls, and emails in a timely manner, providing superior customer service and expert consultation to employees and leaders to resolve issues. Partners with team members to resolve escalated issues at all levels to include legal and vendor partners.
Analyze and audit leave data and pay processes using Workday, Dimensions, and vendor systems to ensure compliance with laws, policies, and CBAs.
Oversee complex leave-related pay (e.g., admin leave, retro pay, workers’ comp), partnering with Payroll and vendors to ensure accuracy and automation.
Manage time-off programs and maintain dashboards, support leave/pay system enhancements, and provide guidance on complex leave cases.
Monitor safety events and maintain OSHA records, ensuring accurate reporting, audits, and compliance with federal requirements.

QUALIFICATIONS:

Bachelor’s degree in human resources or other business-related degree
1+ year of absence/leave management and workplace ADA accommodations in a global shared service environment.
Has experience in absence and leave management, with a focus on compliance and safety.
Exposure to workplace safety programs an advantage
Must have strong background in US Benefits. Workday background preferred; open to any HRIS such as Taleo or SuccessFactors
Has knowledge or experience in workplace safety programs
Analytical and detail-oriented

Work Schedule: Hybrid | 3x onsite