Job Description

KEY RESPONSIBILITIES:

You will:

• Designs and develops digital and blended learning solutions that align with organizational strategies and support skill-based learning journeys.
   
• Loads and thoroughly tests digital content from internal designers and external vendors into the LMS.
   
• Curates training content for various learning modalities, including instructor-led, virtual instructor-led, self-paced, and blended experiences.
   
• Provides solution-focused support for instructors and system users, including timely responses to support tickets and training.
   
• Facilitates learning consultations with clients and subject matter experts (SMEs) to establish design specifications and learning objectives.
   
• Monitors and reports the effectiveness of training content and learning solutions, making recommendations for improvements based on evaluation data.
   
• Collaborates with clients and SMEs to identify knowledge and skill gaps through needs assessments and performance data analysis.
   
• Develops and maintains accurate project plans while managing content production timelines and engagement with clients and contributors.
   
• Acts as a subject matter expert on available learning assets and resources to support learner growth and development.

QUALIFICATIONS & REQUIREMENTS: 

• Bachelor’s degree in Communication, Education, Human Resources, Organizational Communication, Organizational Leadership, or Organizational Psychology
• Minimum 3 – 5 years’ experience in learning, education, human resources or related field.
• 5 or more years’ experience with virtual classroom environments & software, eLearning and virtual technology in a global shared service environment
• Skills: Virtual Facilitation, Project Management, Research, Analytical, Reporting, Writing Skill, Oral Comprehension, 

Work Schedule: Night Shift

Work Setup: Hybrid – BGC, Taguig City