KEY RESPONSIBILITIES

You will:

Consult with internal stakeholders and subject matter experts to analyze learning needs, define learning outcomes, and align on instructional strategy.
Design and develop instructional content and performance support materials, including eLearning, VILT/ILT materials, microlearning, toolkits, job aids, infographics, and videos.
Deliver live virtual and in-person learning sessions using platforms such as Zoom, Microsoft Teams, and other learning technologies.
Ensure high-quality learner engagement and satisfaction by employing best practices in adult learning theory, instructional design, and facilitation.
Conduct pre, mid, and post-session communications and learning reinforcements for virtual and instructor-led sessions.
Evaluate learning effectiveness using performance metrics, feedback mechanisms, and post-training assessments to refine future design and delivery.
Maintain project plans for content creation and learning initiatives, ensuring alignment to timelines, budgets, and stakeholder expectations.
Serve as a subject matter expert (SME) and learner advocate, guiding learners toward available tools, platforms, and continued learning opportunities.
Partner with global design and delivery teams to ensure consistent learner experiences across geographies and functions.
Stay up to date on emerging technologies and learning trends to continuously improve design and delivery methods.

QUALIFICATIONS:

Bachelor’s degree in Communication, Education, Human Resources, Organizational Communication, Organizational Leadership, or Organizational Psychology
Minimum 3 to 5 years’ experience in learning, education, human resources or related field.
Has five or more years’ experience with virtual classroom environments & software, eLearning and virtual technology (e.g., presenting & sharing data and applications, whiteboards, audio & video support, breakout sessions, recording, etc.)
Proven experience in e-learning design and implementation
Experience in using Workday, Taleo or SuccessFactors
Strong command of PowerPoint and Excel (advanced skills preferred)
Excellent presentation and communication abilities
Solid grasp of Adult Learning Theory
Experience supporting internal shared service learning programs

Work Schedule: Hybrid | 3x onsite